Trusted Agent profile · County Durham
★★★★★
598 reviews across 3 platforms
5 Yoden Way, Castledene Shopping Centre, Peterlee, Durham, SR8 1BP, County Durham, SR8 1BP
Hunters's office in County Durham, at 5 Yoden Way, is rated 2.4 out of 5 across 598 reviews on three platforms, including 54 Google reviews rated 3.1.
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
1/5
GoogleThey didn't show up on viewing, just waste of time and money
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
1/5
TrustpilotHunters threw me out during the covid
Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)
5/5
TrustpilotStanstead Abbotts Hunters.
Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.
4/5
TrustpilotJake Sauvage led us through a difficult…
Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton
1/5
GoogleReally poor at responding to calls and left voicmails - as a seller I have little confidence makes me wonder how many missed viewing opportunities there are given they won’t even return my calls
1/5
TrustpilotI've rented with them for 6 years and…
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
1/5
TrustpilotI was absolutely nightmare deal with…
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
1/5
TrustpilotThey didn't turn up for a viewing
They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
5/5
TrustpilotThere ARE decent estate agents…Who knew?
I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.
5/5
GoogleLive in the Peterlee area and want to sell your house, but can't choose an estate agent? Look no further than Craig at Hunters. He found us a buyer in less than a week and chased them until they completed. Brilliant service and friendly too. 10/10. Thank you very much Craig.
1/5
TrustpilotUnhelpful and rude
Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.
1/5
GoogleNeed to get the ball on houses rolling quicker ., know what is going on
5/5
TrustpilotAmazing service!
I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.
1/5
GoogleLot better than other agents sites, yet they all should be doing metric and imperial measurements. Edit: now not replying to two emails so another bunch of ignorant people.
1/5
TrustpilotDid not turn up for appointment
Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened
1/5
GoogleDo not use this company!!!Viewed 3 house bought the best one and had no survay done but I was assured all surveyors and checks were done. Wasn't even give the correct keys on completion. All calls after completion was engorged.
1/5
TrustpilotDO NOT USE!
DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.
1/5
TrustpilotPortishead Branch - lack of communication, rude staff
Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's County Durham office has 598 reviews across three platforms: 54 on Google, 4 on Facebook, 540 on Trustpilot (across the whole business).
Hunters Peterlee is rated 2.4 out of 5 across all 598 reviews, and 3.1 out of 5 on Google from 54 reviews.
Hunters Peterlee, 5 Yoden Way, Castledene Shopping Centre, Peterlee, Durham, SR8 1BP, County Durham, SR8 1BP.
