Trusted Agent profile Β· Coulsdon, Surrey
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1,011 reviews across 2 platforms
148 Brighton Road, Coulsdon, Surrey, CR5 2ND
Part of Streets Ahead, see every office.
Streets Ahead's office in Coulsdon, Surrey, at 148 Brighton Road, is rated 4.7 out of 5 across 1,011 reviews on two platforms, including 728 Google reviews rated 4.7.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Streets Ahead Coulsdon Lee ,Kai & Mary Jane for all youβve done to make the sale of our property go so smoothly and under extreme circumstances due to the covid situation. I would not hesitate in recommending them for a go to Estate Agent .Top Class!
5/5
GoogleGreat to deal with, staff very helpful.
Hi Richard, Thank you for your lovely review about our team. We wish you the best and would love to deal with you again in the future. Kind regards, The Customer Care Team
1/5
GoogleIβm really not the one to leave reviews but they must be deleting there bad ones from here. Horrible customer service, only stayed in a property managed by them for six months. Check their trust pilot reviews the truth is on there from many other customers.
5/5
GoogleGemma, Sam and Lee you guys are really amazing. We really had wonderful experience in every single viewing, we had with you guys.. complete understanding of the area and attention to details made things really easy. I would like to thank you guys and wish you great success π Surendra β¦
1/5
GoogleIβm really not the one to leave reviews but they must be deleting there bad ones from here. Horrible customer service, only stayed in a property managed by them for six months. Check their trust pilot reviews the truth is on there from many other customers.
5/5
GoogleWould strongly recommend. Having had a bad experience with another agent, we really appreciated the great communication from Kai and the dedication of Nathaniel seeing the sale through. Great team.
5/5
GoogleThe place for estate agents
Hi Danny, thanks for your review, much appreciated.
5/5
GoogleVeco has always delivered excellent service. Dilan Chummun in particular is always on hand to offer support and resolve any issues I have quickly and professionally. β¦
5/5
GoogleMy fiancΓ©e and I were pleased that our Estate Agent Geoffrey Barber helped do everything he could with the purchase of the flat ensuring that any enquiries/questions were answered and being understanding of our of frustration, because it wasn't as straightforward as we would've like. It was a pleasure doing business with him.
5/5
FacebookWould completely recommend using Streets Ahead. George always had prompt responses and was extremley helpful!
Thanks Emma :) Great feedback. We will let George and the team know - Rebecca
1/5
FacebookOne of the worst estate agents group. Very rude attitude, unprofessional people. No manners at all in 9 out of 10 employees. My advice to the MD is to send your resources to soft skill training. Teach them how to behave, respond and have proper communication. Should be ashamed of themselves.
5/5
FacebookA fantastic, professional and friendly service from Gareth Fitzhugh. The service he provided made me feel really valued as a client where my individual requirements were clearly taken into account. Fantastic communication at keeping you updated. I would 100% recommend Streets Ahead based on this.
5/5
FacebookHi, I'm very grateful to the agency. Especially to George Barnes for his responsiveness and patience and especially how he explained everything in detail to us and found us a home. A huge thank you! I wish them to be as good as they are!
5/5
GoogleI recently enlisted the Coulsdon branch to sell my property and I couldnβt be happier. Kai and Lee have been absolutely superb, they listened to my concerns and have made the process much less stressful. I really appreciate the time and effort they have put in.
5/5
GoogleKai, Lee and Mary Jane have been brilliant right from the start. The whole team have been approachable, helpful and professional especially considering this is our first experience in buying property; which without their support would have been quite overwhelming! Thanks so much. Would highly recommend.
1/5
GoogleClueless, lack professionalism
Dear Isa, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We would love to make things right if you would give us another chance. Kind regards, Customer Care Team.
5/5
GoogleStreets ahead were recommended to me by a friend and I am so glad I chose them to manage the sale of my mother's house. I am a secondary school teacher and live 150 miles away from where the house is located. Driving up and back takes a β¦
5/5
GoogleI was approached by Lee one day when me and my husband were struggling to sell my property with another agent. I was a bit distrusting at first but how wrong I was. They sold my property before we even had the pictures done. Lee clearly β¦
5/5
FacebookMarina and Harley at the Addiscombe branch were friendly, helpful and professional. I felt they genuinely cared and wanted what is best for the client. They responded to emails and calls promptly and efficiently. Thank you for making my move so smooth. Best wishes.
5/5
GoogleFully committed and reliable. Persevered with some unusual requests and clients! Super positive and worked in partnership with us to achieve an amazing outcome.
5/5
FacebookIβve dealt with both lettings and sales department at streets ahead central croydon and both experiences have been 5 star they are extremely professional , diligent and supportive and their local knowledge is by far the best I have seen from any other agent ! I would highly recommend!!!!!
4/5
GoogleGreat service! Lynsey & Layla worked hard in order to getting us the appartment we wanted in the best of delays, even if we had some bumps on the road towards getting the keys. At the end, they kept the promise and got us in! Would've liked β¦
5/5
FacebookStreets Ahead provides an excellent service. Lucas Oliver in particular, shows a commitment that puts your mind at rest. I have been on both sides of the fence as a landlord and tenant and have experienced the same level of curtesy and professionalism. Jazz
5/5
GoogleI recently enlisted the Coulsdon branch to sell my property and I couldnβt be happier. Kai and Lee have been absolutely superb, they listened to my concerns and have made the process much less stressful. I really appreciate the time and effort they have put in.
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