Every review we hold for the Cornwall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently viewed a property with Luke and were really impressed. Having seen several properties with different agents, he stood out head and shoulders above the rest.
Luke was knowledgeable about both the property and the local area, patient, and paid great attention to detail throughout the viewing. He was professional, approachable, and made the whole process feel much easier for us.
A genuinely excellent experience, thank you, Luke!, Sam & Paula
Samantha · 22 August 2025
Agent replied · 27 October 2025
Thank you so much for your kind words, Sam & Paula! We are thrilled to hear that Luke provided you with an excellent experience. Our team takes pride in providing top-notch service and we are so happy it showed during your property viewing. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWould definitely recommend Toyah (mortgage advisor). We have used her since we brought our first home in 2016 and again for our next home in 2021. We get our remortgages done with her which saves us so much money and she gets us the best rates. She works day and night to answer queries and is very professional. Now working at miller countrywide the transition over was smooth and simple.
William · 20 August 2023
Agent replied · 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was not from the area, so initially dealt with Sefan and the team via email and phone calls only.
They were always polite, thorough and honest, getting back to me on my queries very quickly. Nothing was too much effort for them. Because of Covid-19 and lawyers etc, the sale did take much longer than anticipated. Throughout this frustrating time I always felt like they had my best interests at heart and were understanding of my plight and proactive in dealing with everyone. I never felt that I had to chase them for updates or information. Whenever Stefan was going to be off, he would call and update me and tell me who would be my contact in the office in his absence. A really thoughtful touch.
Their professionalism and calm shone through and helped to make this very stressful time in my life calm.
I cannot recommend them highly enough and if I were to buy or sell again I would not even consider using any other estate agentsPositiveResponsiveness, Quality, Professionalism, Value
Jenny · 16 June 2021
Agent replied · 15 June 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs first time buyers my partner and I knew very little about the whole mortgage process. As soon as we met with Toyah our minds were put at instant ease. She was not only on hand to answer all my questions (and there was a lot!!) she is super knowledgeable, professional and even managed to secure us a mortgage offer which we never thought would be possible. For that we will be forever grateful. Thanks a million Toyah and Miller Countrywide :)
Gabriella · 25 April 2024
Agent replied · 15 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Gabriella. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan not thank Miller countrywide enough .
Especially Tom who kept me update on everything .The sale went through very quickly and as promised they really looked after the whole situation for me and it was the easiest sale i have done .Normally i find selling very stressful but Miller countrywide help take away the stress .Thank you to everyone at Miller countrywide
Sue · 16 June 2020
Agent replied · 15 June 2024
Thank you for your 5* review! it is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GooglePhoebe was really helpful and knowledgeable during our viewing, and answered all of our questions we had.
Oliver · 27 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review Oliver. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNot allowed to view a property without seeing mortgage advisor or providing highly personal information. This is called ‘conditional selling’ and is potentially unlawful. No other agent will do this because trading standards don’t like it. If you’re thinking of selling with them, just stop and think before instructing them. How many people are told they can’t view your property unless they are coerced unnecessarily. They have essentially done the opposite of their job and prevented a chain free proceedable sale/purchase. An ideal buyer some might argue. A truly interesting approach, market property, get people interested, prevent viewings. Why bother marketing at all if good buyers can’t view? Absolutely nuts!
Chris · 19 September 2023
Agent replied · 15 June 2024
Hello Chris, Having looked into your concerns as part of our complaint process, I can confirm that it was asked by the seller for any potential viewer to be able to evidence that they are in a proceedable position before a viewing can be arranged. As such you were asked to provide evidence that you would be able to afford a potential purchase, such as via an AIP or evidence of cash funds. This was due to the seller not wishing to inconvenience their sitting tenant with people visiting their home who may not have been in a position to progress any interest shown. Such a request is not uncommon within the industry and as an Estate Agent we are obligated to action our clients written request. I am sorry if you felt inconvenienced and did not want to participate in this due diligence to provide assurances for the seller. Kind regards, Scott @ Customer Care.
★★★★★ 5/5
GoogleCurrently buying a house and have had an incredible experience with the whole branch. From the initial appointment to view the property,nothing has been too much for Rosie. She's gone above and beyond to liase between ourselves and the seller,especially in the time constraints we've had. Her wonderful and friendly approach has put us very much at ease and we're forever grateful to her for it and for introducing us to our mortgage advisor Toyah. For such a daunting experience,Toyah has put us greatly at ease and made a very stressful event in our lives less so and she's worked so hard to help us. Thank you so much everyone for our experience so far.
Kim · 19 September 2023
Agent replied · 15 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRosie was incredible at showing us around our property, very patient and very knowledgeable about the area. Thank you so much for your amazing customer service! Very happy client
Lucy · 20 August 2023
Agent replied · 15 June 2024
Hi Lucy, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleChelsea worked very to to negotiate and secure an offer on a property for us. Even though we changed our minds after regarding the property, she continued to put in every effort to help us find somewhere else.
Always friendly and helpful, thank you so much Chelsea.
Lockwood · 17 June 2019
Agent replied · 15 June 2024
Thank you for recognising our hardworking Miller Countrywide team with your 5* review! I will make sure your kind words are made known to our local team.
Kind regards, Scott
★★★★★ 5/5
GoogleTabitha and Chelsea of Miller Coutrywide have made the purchase of our new home easy and straightforward. Throughout our search Chelsea kept in touch regularly to inform of new properties that may be suitable for our specific needs. Professional and approachable.
Ruth · 17 June 2019
Agent replied · 15 June 2024
Thank you Ruth, it is very pleasing to read that Tabitha and Chelsea provided the service you required. Kindest regards, Mark
★★★★★ 5/5
GoogleMe and my partner have just had our mortgage done from toyah who works at miller estate agent in helston, we couldn’t have asked for anyone better to do it! We appreciate all the help and everything that she has sorted out for us and helped us along the way! Would highly recommend to anyone who needs there mortgage doing!
Thank you
Ryan · 20 August 2023
Agent replied · 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTom is a first rate estate agent. He is very calm and extremely professional,
without doubt the sale of my house would not have happened without his valued help and understanding, it made all the difference.
Peter · 16 June 2020
Agent replied · 15 June 2024
Thank you Peter for your glowing 5* review of our Miller team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleToyah Taylor our mortgage advisor was SO amazing and helpful to us! Other mortgage advisors gave us estimates of £142,000 Toyah has managed to secure us a mortgage of £236,000!! Toyah has made the whole process so much easier for us. Couldn’t recommend anyone better! Everyone we’ve been in contact with at miller has been so kind!
Brooke · 19 September 2023
Agent replied · 15 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt has been a pleasure to work with James, Daryl, Isabel and Toyah. They are always on hand to provide support and go out of their way to deliver excellent client service. The whole team shows complete professionalism, whilst always being approachable and understanding of individual needs.
Victoria · 25 April 2024
Agent replied · 15 June 2024
Victoria Farrant thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis estate agent is amazing. Sold within 4 days and kept me in the picture throughout the whole journey. An especially big thank you to Chelsey who chased up solicitors continously. Thank you Miller Countrywide.
Christine · 17 June 2019
Agent replied · 15 June 2024
Dear Christine,
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed throughout the process.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleThank you Tom for our marketing appraisal. I can highly recommend Tom. Personable, professional. a pleasure to deal with and just all round super.
Thanks Tom.PositiveResponsiveness, Professionalism
Michelle · 27 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleHaving dealings with millercountrywide in the past and having excellent service from them I needed their help again recently and Stefan was once again so helpful to me thank you very much.
Pam · 16 June 2020
Agent replied · 15 June 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
★★★★★ 5/5
GoogleMyself and my husband used Miller countrywide to sell our first home. Staff were very helpful right from the start and very quick to get the process of selling our beloved home started. The agents are able to answer any questions that we had about any of the services they offer. We have used their services for mortgages when buying our first property which was made very simple by the amount of knowledge they have. Our property was agreed to go on the market and within less than seven days they had sold our property and we were able to purchase another property through them. This was only possible due to their ability to be proactive in distributing properties information this is because they are effective in their use of mailing their current clients. We felt that the agents took any of our concerns seriously and dealt with them accordingly. I would recommend using Miller countrywide their professionalism is outstanding.
Kerensa · 17 June 2019
Agent replied · 15 June 2024
Wonderful to read Kerensa that you were very pleased with the service provided by our Miller Countrywide team while selling your first house.
Kind regards, Scott
★★★★★ 5/5
GoogleI have purchased a house through Miller Countrywide and can honestly say they've been superb. They have kept me in the loop the whole way with updates across the chain, they have chased solicitors without me needing to ask and have ensured that whole process has moved along as quickly as possible. I ended up using Countrywide's solicitors, mortgage broker and surveyors as there were some discounts available for keeping the services in-house and I'd highly recommend them all. Very efficient and thorough. As a seller or a buyer, I'm not sure you could do much better than these.
Freddy · 17 June 2019
Agent replied · 15 June 2024
Thank you Freddy for your wonderful, detailed, 5* review and recommendation! I will of course make sure your kind words are forwarded to the whole Miller Countrywide team.
Best wishes, Scott
★★★★★ 5/5
GoogleBrilliant service from start to finish, regardless of the problems which arose! Chelsea was particularly helpful and proactive, and superb at getting both sets of solicitors to get their finger out!!!
Nev · 17 June 2019
Agent replied · 15 June 2024
Thank you Nev for your brilliant 5* review and kind words.
Best wishes, Scott
★★★★★ 1/5
GoogleThese comedians reckon they can get you the best mortgage deal on the planet but they charge you £500 quid for it which added in to your mortgage deal term can make you worse off. Better going with money supermarket or something, better deal, no massive fee and you don't have to listen to these lot droning on about how they are the best in the businessNegativeResponsiveness, Value
As · 16 June 2021
Agent replied · 15 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA very stressful house sale experience was made much more bearable by Rosie’s professional, cheerful and hands-on approach. She returned our calls and emails promptly, which was very reassuring, and did whatever she could to ease the process along. We felt in very safe hands.
Dennis · 19 September 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleVery happy with Chelsea and the team who went above and beyond to help me out with buying my first home. Thanks guys!
Jessica · 17 June 2019
Agent replied · 15 June 2024
Hi Jessica, thanks for leaving a 5* review. It's great the team at Miller Countrywide provided such a good service throughout your first home purchase. Best wishes in your new home! Tracey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.