Trusted Agent profile

Bradleys Estate Agents Penzance reviews

3.5

★★★★★ Good

44 reviews across 2 platforms

The Central Estates Office, Market Place, Penzance, TR18 2JD, Cornwall TR18 2JD

Bradleys Estate Agents's Cornwall office at The Central Estates Office is rated 3.5 out of 5 across 44 reviews on two platforms, including 25 Google reviews rated 4.6. The 19 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

25

Reviews on Google

This office

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cornwall office, from every platform, shown as written. First names only.

5/5

Google

We met Gabriel when we viewed a property that Bradley’s was marketing. He showed us around the property & let us look round at our leisure, answering our questions sufficiently. He then progressed to secure a deal that was acceptable to both vendor & ourselves. Gabriel then kept us in the loop, updating us on the purchase progress with our solicitor. Gabriel is a great ambassador for Bradley’s estate agents & we have dealt with many looking for our forever home. I highly recommend using this estate agent.

Linda · 17 September 2025

5/5

Google

Not living in Cornwall myself, I chose Bradley's to act as an agent for an auction property based on reviews, and feel I made a very good choice. All staff in branch were very friendly, knowledgeable and efficient and made the whole process, which was new to me, very straightforward. Contact was extremely good throughout and the team also worked very closely with a local solicitor which again made things really easy. I would have no hesitation in recommending Bradleys Penzance. Thanks team.

Gill · 10 March 2025

5/5

Google

Bradleys have been absolutely fantastic with our purchase of our new home by the sea. There were some challenges along the way and they stepped up and helped with every one! If I ever decide to sell, I will use Bradleys without question.

John · 17 September 2025

5/5

Trustpilot

A big thank you

I would like to thank Fiona and the team in exmouth for all there hard work. I’ve rented two different property’s from them and they have gone above and beyond. Thank you again. A****

Rick · 7 November 2025

5/5

Google

Very good. Bradley's sold us our last house, and marketed it for us 14 years later. Good details and floorplan, good marketing, found us a buyer quickly. The buyers turned out to be Muppets, but Jason, nick and Anne kept them on the hook and we shifted our hovel. 5 stars. Jason particularly good with viewings with buyers, all the team are very easy to deal with and sensible when things get stressful.

Kev · 13 November 2018

Agent replied · 11 November 2024

Thank you for your review Kev, we are so pleased that you were impressed with the service Bradleys provided.

5/5

Google

We dealt with Gabriel on a potential purchase and found him to be a very professional agent, very friendly and great communication

Neil · 8 September 2025

5/5

Trustpilot

Sold in 5 days, couldn’t have asked for more!

We honestly couldn’t recommend Bradleys enough. From start to finish, the whole experience of selling our home was brilliant.

Megan · 23 July 2026

5/5

Google

I was very impressed with all the team at Bradleys. They were very focus on a sale at a fair price. Once I had a buyer they were very good at chasing and keeping me informed through the interminable delays that are a feature of buying and selling property in the UK! Thanks to all the team, throughly recommended.

Scott · 9 August 2025

5/5

Google

Bradleys experience was second to none, clear communication from the start everything was just made easy. I would definitely recommend them again and also to friends. What a great team to deal with and Charlotte was chasing me normally it's the other way around you chase the Estate Agents to see what's happening. I would definitely use Bradley's again

Ashley · 12 November 2022

1/5

Trustpilot

We are looking for a new home to rent

We are looking for a new home to rent, we were advised to try Bradleys Having contacted and registered with many estate agents in the south west of England we found all of them to be easy and straightforward to register with, but Oh My God when you get to Bradleys, you should dump them immediately. After a few minutes in to the registration form the information they require becomes beyond belief, they even want to know how much savings you have. That’s totally obnoxious and none of their business. We can understand that they require certain information but not this just to register for information on lettings (no other letting agency requests to have your private and personal information just to register or even getting info on properties to let in their portfolio ). BRADLEYS you are too big for your boots. And by the way you have the worst web site to navigate in the market. Pay someone to help or get a grown up to help you.

Douglas · 26 July 2024

5/5

Google

First Class Service! Maria and the team at Bradleys gave helpful, positive, prompt and professional assistance during our property search. I would highly recommend.

Jayne · 23 November 2024

2/5

Google

Despite the friendly staff sadly we did not have a good experience with Bradley's. Having rented a property through these agents the landlord evicted us (and our vulnerable neighbour!) during the pandemic, claiming they were intending to sell. A few months later the property is advertised to rent again at 33% more than we were paying! The property was not in good condition, major problems with damp, infestation and subsidence which the landlords refused to do anything about, and a severely neglected garden which we put to rights without a word of thanks. In our subsequent search for a property Bradley's rarely responded to our emails and calls. Needless to say, we found another agent!NegativeQuality

Pete · 12 November 2021

Agent replied · 11 November 2024

Thank you Pete for taking the time to place a review of the service you experienced. We have looked into this and can see there was a genuine reason and view to selling the property and due to a change in their personal position ended up against doing so. It then gave them the opportunity to address the various works and then re-market the property. It is unfortunate that you weren't able to stay and we are really glad to hear you are now settled and we wish you all the best.

5/5

Google

We used Bradley’s when going through the process of buying our first home, although it went on for a very long time due to matters out of our control the team were always very helpful and gave us their time and effort, especially Charlotte who was dealing with our purchase. Would definitely use Bradley’s again if we were moving house.

Danielle · 24 April 2022

1/5

Trustpilot

Bradleys Taunton Branch

Gina · 2 August 2026

5/5

Google

The team at Bradleys were brilliant. They only showed buyers around my property that could proceed. The team always kept me updated and returned my calls promptly. I would highly recommend Bradleys of Penzance to friends and family.

Andrea · 17 September 2025

1/5

Trustpilot

Unfortunately their maintenance service…

Unfortunately their maintenance service for existing property doesn’t work !

Customer · 16 April 2026

5/5

Google

The team at Bradleys Penzance were great. They valued my property recently and explained everything really clearly to me before coming out and at the appointment. Friendly and professional, once I'm ready to sell I will be using them.

Charlotte · 12 November 2022

1/5

Trustpilot

No human element here...

Saw a property to rent that looks ideal so clicked online to arrange a viewing. Took about 30 minutes to complete their registration as I had to open an Experian account to get my credit score - among other things!

Juliet · 16 February 2025

5/5

Google

Hi, Bradleys staff in Penzance branch, especially Charlotte has been very helpful, efficient and reliable all through the process of selling our house. I can highly recommend Penzance Bradleys.

Rasto · 12 November 2022

5/5

Google

Charlotte & the team at Bradleys were amazing to deal with and helped myself & my partner purchase our home in just 7 weeks! It was a lovely experience from start to finish. Thank you too you all!

India · 24 April 2023

Agent replied · 11 November 2024

Thank you for your review, we are so pleased you are happy with the service from Charlotte and the rest of the Bradleys team!

5/5

Google

The Bradleys estate agents team in Penzance are super helpful and dedicated, i would like to name one individual in particular, upon calling in to see about getting a house in urgent need, Jason R was more than helpful in trying to keep me calm and being as helpful as possible, a real credit to Bradleys In my eyes!

Adam · 13 November 2018

Agent replied · 11 November 2024

Thank you for your review Adam, we are so pleased you are happy with the service provided by Bradleys.

2/5

Trustpilot

They won't answer any question…

They won't answer any question regarding a property if you don't feed first their database with your personal details.

AJ · 14 August 2025

5/5

Google

I purchased a property via Bradleys and despite a lot of difficulties with the lender, the team were very patient and helpful, and kept clear communication going between us and the sellers. Wouldn't hesitate to use Bradleys Penzance in the future.

Jovin · 23 April 2024

1/5

Google

I should not voice my true feelings and contempt for this company, needless to say I would never buy another house through them again.

Dave · 12 November 2022

Agent replied · 11 November 2024

We are really sorry to hear of your disappointment, as we take customer service extremely seriously. if you are able to email info@beagroup.co.uk with some further detail, we can investigate the matter further to ensure we continue to improve and evolve our service on all levels.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bradleys Estate Agents's Google reviews

Questions about Bradleys Estate Agents Penzance

How many reviews does Bradleys Estate Agents Penzance have?

Bradleys Estate Agents's Cornwall office has 44 reviews across two platforms: 25 on Google, 19 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bradleys Estate Agents Penzance's rating?

Bradleys Estate Agents Penzance is rated 3.5 out of 5 across all 44 reviews, and 4.6 out of 5 on Google from 25 reviews, checked 9 October 2026.

Where is Bradleys Estate Agents's Cornwall office?

Bradleys Estate Agents Penzance, The Central Estates Office, Market Place, Penzance, TR18 2JD, Cornwall TR18 2JD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.