Trusted Agent profile · Cornwall
★★★★★
82 reviews across 2 platforms
3A Berry Road, Newquay, TR7 1SF, Cornwall, TR7 1SF
Bradleys Estate Agents's office in Cornwall, at 3A Berry Road, is rated 4.0 out of 5 across 82 reviews on two platforms, including 62 Google reviews rated 4.6.
Every review we hold for the Cornwall office, from every platform, shown as written. First names only.
5/5
GoogleOctavia has provided us with an exceptional level of service during our house purchase. She is professional and friendly, has moved things along for us, was very responsive and kept us updated on progress and next steps. We highly recommend her services. Thank you Octavia, we are so pleased to have made a dream come true for us with your support! Anna & Mark
5/5
GoogleWe couldn’t be more grateful to Octavia for her incredible support throughout our home-buying journey. From our very first viewing to the moment we picked up the keys, she was professional, knowledgeable, and genuinely caring. Octavia went above and beyond to keep us informed, answer all our questions, and ensure everything stayed on track, even during delays and unexpected hurdles. Her friendly and approachable nature made what could have been a stressful process feel smooth and reassuring. It was clear she truly cared about helping us find not just a house, but a home. Thank you, Octavia, for your dedication and for making our experience so positive, we feel very lucky to have had you by our side!
5/5
GoogleI am extremely grateful to Richard and his team for selling my property so quickly in this economic climate. Every step of the process is explained and I received constant updates in a friendly and professional manner. Special thanks to Charlie for all his hard work, would definitely use Bradleys again.
5/5
GoogleBradley’s Newquay is the team to sell your home! From start to finish all of them have been fantastic, professional, prompt, friendly and extremely helpful. Always there to answer any questions and have made selling our house so easy. Cannot thank them enough! Thank you so much for all of your help.
5/5
GoogleEmilie at Bradley’s Newquay is a credit to the company. She showed us around the retirement apartment we are now buying. She went out of her way to agree a time that suited us. She arrived on time and is extremely knowledgeable about the property and where it is located. She has excellent communication skills and gave us plenty of time to look around and answer our questions. We felt relaxed which is important when viewing. We put our house on the market as we loved the apartment Emilie showed us. She kept in contact with us every few weeks to see how our house sale is going and we appreciated Emilie keeping in touch. You can rely on her to reply quickly to emails and phone calls. So to sum up, an excellent service throughout. Thank you ‘
5/5
GoogleAbsolutely fantastic team, our house was sold within 12days!!! Great communication, kept us well informed every step of the way. I cant recommend Bradley’s highly enough, Richard, Kath and Charlie worked so incredibly hard to get us the best buyer, best price and provided us the best service. I can not thank Bradley’s enough!
1/5
GoogleCannot believe what's just happened to my friend one day before the final signing for a property in Cornwall called hillgate Farm represented by Richard the manager of the estate agents Bradley's at Newquay after Alex the man we were dealing with has gone AWOL have turned around and scaffold the deal so they can take it off the market and raise the price by 75 grand because of repeated interest in the property because they couldn't even be bothered to list the property on the internet as sale agreed which has led to repeated calls of so-called interest in the property after my friend has just spent £4300 on lawyers fees and searches after finding out that the property needs a minimum of £30,000 spent to replace roofs on the house and flat roof and recommendations to get past control to inspect for wood destroying insects in the timber frame the property also needed cladding to prevent the damp and also so the estate agent beat around the bush and didn't want to admit that the property across the road was owned by travellers and was registered as a gypsy site for two mobile homes he also admitted on the phone that in his opinion he didn't need to disclose the problems with the property that are listed in the surveyors report even the surveyor said that he personally wouldn't touch the property with a barge pole because of all of the problems including hidden damp and rafters rotten in the roof So all I can say is buyer beware of HillGate Farm and Bradleys Estate Agents in Cornwall is old mutton dressed as lamb and I will leave you with Richard's last quote which was told to us tonight by the son of the people that are selling the home when he said yeah but Richard told us it doesn't matter all the Londoners are going mad for property down here at the moment and they'll buy anything so all I have to say say to greedy pencil pusher Richard the SOP is well done what professionalism scuse me while I choke laughing. One last thing I would like to make quite plain the only reason Bradley's has received one star is because you cannot leave noneNegativeQuality, Professionalism
Dear Mr. Fox, we believe reviews to be an integral part of any business, although it would be more appropriate if your friend provided their own review with their own words as this doesn't quite tally up with the way events unfolded according to the office and also the vast array of notes on our database. A simplified version would be that due to various works being highlighted following a survey the buyer asked to re-negotiate the price, which he then accepted wasn't justified and agreed to proceed. At the final stages, the buyer again asked to re-negotiate the price, which wasn't agreeable (still) to the sellers. As a result, they withdrew from selling to your friend and re-marketed their home. When naming people or properties, it is important to get all the correct information, which isn't the case in the above from what we can see from the property file and speaking with the office. Clearly if your friend feels they wish to take the matter further please inform them to email info@beagroup.co.uk and we will be pleased to discuss the matter directly. In the meantime, we wish your friend all the best with their property search.
5/5
TrustpilotA big thank you
I would like to thank Fiona and the team in exmouth for all there hard work. I’ve rented two different property’s from them and they have gone above and beyond. Thank you again. A****
5/5
GoogleDuring a protracted sale of a property near Newquay, it has always been comforting to know that Bradleys were there when I needed them, to give advice and supply their impressive professional input. It helped that they have efficient and friendly staff at their Newquay branch. For the record, I chose Bradleys because of their extensive coverage in the south-west and their excellent reputation. I wasn't disappointed.
5/5
GoogleOctavia was outstanding from the first meeting to our house purchase completion. Not pushy like so many other estate agents we dealt with, just a really nice, kind, informative approach. Thanks for all your help and patience Octavia!
5/5
GoogleWe have had viewings with various estate agents, and Kathleen Wyatt is one of the most professional we have encountered. She is incredibly kind and extremely helpful. We wish more estate agents were like her! Thank you.
5/5
GoogleWe recently purchased a new build at Nansledan from morrish homes through Bradley’s estate agent. Octavia was absolutely fantastic with making sure everything was running smoothly and always updating us. Our new home was beyond our expectations, the build and finish of the house is outstanding. We are so happy that we chose Bradley’s.
5/5
GoogleHuge thank you to all the team at Bradley’s Newquay for helping us to sell and buy and making our dream happen. Special thank you to Shah for looking after the sale and purchase, answering all our queries (there were a lot), and making sure our purchase was to our requirements and that we were happy with everything. Thank you also to Michelle for setting up the sale of our house, Kathleen for negotiating the sale and David for the smooth and stress-free mortgage service and Richard for overseeing it all. We found the whole team to be very professional and helpful and would not hesitate to use Bradleys again.
5/5
TrustpilotSold in 5 days, couldn’t have asked for more!
We honestly couldn’t recommend Bradleys enough. From start to finish, the whole experience of selling our home was brilliant.
5/5
GoogleEveryone I've had the pleasure of dealing with at Bradley's Newquay have been, helpful, professional and efficient at every stage of the sale of my property and have gone above and beyond expectations!! Thank you to everyone at the branch and, hopefully, Charlie has managed to get the sale across the line!! Kind regards to all the Team!!
5/5
GoogleI've just had a five star experience with Bradley's selling my mother's bungalow with land. Charlie and the rest of the staff were professional, friendly and showed empathy throughout. They were always quick to reply to inquiries and I couldn't fault them on any way.
1/5
TrustpilotWe are looking for a new home to rent
We are looking for a new home to rent, we were advised to try Bradleys Having contacted and registered with many estate agents in the south west of England we found all of them to be easy and straightforward to register with, but Oh My God when you get to Bradleys, you should dump them immediately. After a few minutes in to the registration form the information they require becomes beyond belief, they even want to know how much savings you have. That’s totally obnoxious and none of their business. We can understand that they require certain information but not this just to register for information on lettings (no other letting agency requests to have your private and personal information just to register or even getting info on properties to let in their portfolio ). BRADLEYS you are too big for your boots. And by the way you have the worst web site to navigate in the market. Pay someone to help or get a grown up to help you.
5/5
GoogleFantastic service from Richard and the team at the Newquay office. I would definitely recommend them if you’re selling a property. Thank you all so much, Clive and family.
5/5
GoogleWe had a very satisfactory experience with the team at Bradley’s. Everything we needed to know was explained in a very clear and professional manner but also super friendly! We would 100% recommend Bradley’s to help you buy or sell your home.
5/5
GoogleThe whole team and Bradley’s Newquay were amazing! Kathleen was in hand whenever we needed her during a massively stressful period with buyers pulling out, she made us feel at ease and get back on track extremely quickly. Could not recommend them highly enough!
5/5
GoogleI would highly recommend Bradleys Newquay and their fantastic service! They couldn’t have been anymore helpful; they were always extremely friendly and thorough during the entire selling/buying process. They kept me informed every step of the way and answered all of my complex questions. I would definitely use their branch again! Thank you Bradley’s Newquay 😁
5/5
GoogleMy first-time home-selling experience with Bradleys, particularly with agent Alex Kerry, was nothing short of exceptional. Alex and his team were consistently professional, always available to answer any questions, and made the entire process seamless. Highly recommended!
5/5
GoogleIncredibly helpful and thorough. Octavia from the Newquay branch was an absolute gem throughout our home buying journey. Not only was she incredibly helpful and thorough in assisting us in finding our first home, but she also went above and beyond by personally stepping in to push things forward and ensure we got the answers and solutions we needed in a timely manner. Octavia's dedication and professionalism truly made the process smooth and as stress-free as a house purchase could be. We couldn't be happier with her exceptional service and would highly recommend her to anyone in search of their dream home.
1/5
TrustpilotBradleys Taunton Branch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bradleys Estate Agents's Cornwall office has 82 reviews across two platforms: 62 on Google, 20 on Trustpilot (across the whole business).
Bradleys Estate Agents Newquay is rated 4.0 out of 5 across all 82 reviews, and 4.6 out of 5 on Google from 62 reviews.
Bradleys Estate Agents Newquay, 3A Berry Road, Newquay, TR7 1SF, Cornwall, TR7 1SF.
