Every review we hold for the Cork Road office, from every platform, shown as written. First names only.
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4/5
GoogleThis agency found a new (huge!!) apartment for me and my kid in the middle of a pandemic. Due to the covid circumstances it took a while to get the ball rolling, but eventually all got sorted out for me and me and the kid couldn't be happier in our new home. It is reasonably priced in times like these and everyone I was dealing with was helpful and super friendly. Special thanks to Nicky, who really made it his mission to help us out and to fix what needed fixing. Have a great Christmas!!PositiveValue
AndreaW Β· 16 June 2022
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5/5
TrustpilotHouse Sale
Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.
MlByrne Β· 9 April 2025
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5/5
GoogleWould highly recommend working with Jerri-Ann at Sherry Fitzgerald John Rohan! Great communication and makes the process stress-free. It's safe to say her customer's satisfaction is a priority. Stellar customer service!
Sarah Β· 11 October 2025
Agent replied Β· 23 November 2024
Hi Sarah, thank you for taking the time to leave this review. We are delighted we could make this process stress-free. Best of luck with your new property!
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5/5
GoogleCan't thank Jerry ann and Sherry Fitz team enough here. Fantastic and supportive the whole way throughout the process.
James Β· 13 June 2024
Agent replied Β· 23 October 2024
Hi James,
We are so glad to hear that you had such a positive experience. We hope you have settled into your new home well and all the best in the future!
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1/5
TrustpilotWe as a customer we have right to knowβ¦
We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.
Hemanth Β· 8 September 2023
Agent replied Β· 15 June 2024
Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
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5/5
GoogleWent in one day to make some queries they were very helpful the staff and there were very professional. The lady I dealt with knew her stuff.
Always prefer local.
David Β· 11 October 2025
Agent replied Β· 11 October 2026
Hi Dave, thank you for leaving a review. We are thrilled to hear that the staff were so helpful .
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5/5
TrustpilotSherry Fitzgerald's communication withβ¦
Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.
Helen Β· 6 January 2023
Agent replied Β· 15 June 2024
Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald
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1/5
TrustpilotUnprofessional and very disappointing
My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.
Liat Β· 4 January 2022
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5/5
TrustpilotRuth Willoughby Enniscorthy
We worked with Ruth Willoughby from the Enniscorthy branch in selling our property. She was very professional throughout. She was also willing to go above and beyond and hosted an open house on a Saturday. Her communication skills were excellent, always prompt to reply/ return calls. Thanks Ruth.
Suzanne Β· 26 July 2024
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1/5
TrustpilotDeceptive advertising and shortsighted customer care
I went into the Westport branch of the franchise to enquire about the cost of a valuation, I was told there would be no charge ( to quote their website ' Thinking of selling your property? This is a free service and there is no obligation to engage our services, so if you need a valuation for selling your property we're ready to help. ).Nobody showed up for the first appointment, I had to chase confirmation of the second subsequent to which I received an email informing me there was a charge of β¬200 plus vat for the valuation as I had mentioned during the viewing I was considered marketing the property myself.
Noel Β· 4 August 2023
Agent replied Β· 15 June 2024
Dear Noel, Thank you for taking the time to leave feedback. We are sorry that your experience with our franchise office in Westport was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
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5/5
TrustpilotInstructed Sherry Fitz to sell my homeβ¦
Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.
Ger Β· 21 October 2021
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5/5
TrustpilotI have just bought my very own andβ¦
I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card π thank you for all your help and great support!!! Simply the Best!!!
Kristina Β· 16 December 2023
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1/5
TrustpilotReally hate using Sherry Fitzgerald,
Really hate using Sherry Fitzgerald,In the process of buying property. I was interested in a property in Maynooth. I was obliged to register with their on line bidding system so as to give my offer. I was immediately out bid by 1st time buyer who would never get loan approval on this property as there were substantial alterations needed. If you want an auction try bidx at least you know everyone is playing the same game. So, if your selling with Sherry Fitz I wont be bidding unless its an absolute bargain pitched way below market value.
Olive Β· 26 May 2023
Agent replied Β· 15 June 2024
Dear Olive, We appreciate you taking the time to give feedback on MySherryfitz. We established MySherryfitz to build trust and transparency into the buying process. We hope you will be reassured by the fact that the system operates as a hybrid system - the agent is involved every step of the way. As such, all bidders on MySherryFitz are pre-qualified to ensure they are in a position to buy. In this case, the property generated lots of interest. While this sale has completed with another purchaser, we would be more than happy to help you secure another property. If you would like to speak to us further on this, please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards, Sarah
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1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Paul Β· 7 May 2023
Agent replied Β· 15 June 2024
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann OβMahony
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5/5
GoogleSold a property through John Rohan and then received support purchasing another. Genuinely delighted with how everything went. The girls in the office were extremely patient with me when things slowed down because of some issues in my side. If you want patience, support and expertise, i heartily recommend Sherry Fitzgerald on the Cork Road.
Mark Β· 2 October 2024
Agent replied Β· 23 October 2024
Hi Mark, Thank you so much for taking the time to leave a review. It was an absolute pleasure to deal with you and we are delighted to hear that you had such a good experience with our team.
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5/5
TrustpilotMegan FordβοΈβοΈβοΈβοΈβοΈ
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
Sandra Β· 5 March 2024
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3/5
TrustpilotI appreciate that the basics wereβ¦
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia Β· 23 June 2025
Agent replied Β· 29 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
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5/5
TrustpilotExcellent & highly professional service
We are so grateful to Julian, Michelle and the team in the Castleknock office for the highly professional, efficient and supportive service they provided for our elderly mother in the recent sale of the family home of 58 years. The house went on the market shortly before the lockdown and despite this we managed to complete the sale on 26th June. We were kept informed every step of the way and they were accessible and responsive if we had any questions. They always had our mothers safety and wellbeing as a priority. As a family we would highly recommend Sherry Fitzgerald.
Barbara Β· 28 June 2020
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5/5
GoogleI chose John Rohan Sherry Fitzgerald to sell my home and purchase another. They came with a stellar recommendation and did not disappoint at any time during the process. John and his team were professional at all times, which made the process alot less stressful for me.
Thank you John and team.
Pauline Β· 11 October 2024
Agent replied Β· 23 October 2024
Hi Pauline,
Thank you, we were absolutely delighted to have worked with you throughout your moving process and wish you all the best in your new home!
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5/5
TrustpilotCouldn't have done more
Worked with Sam at the IFSC branch. Very knowledgeable about our development, professional, courteous and pleasant throughout. Both Chris and Sam struck us as less hard sell and more 'tell us how it is'. They knew the market extremely well and even though COVID-19 intervened, they still got a great buyer and a great price with the deal completed in a very timely manner. Absolutely excellent, wouldn't hesitate to use them again. Thanks Sam and Chris.
John Β· 1 July 2020
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5/5
GoogleWe have been dealing with John Rohan and his office for many decades! Our experience has always been exceptional with great customer care delivered professionally and swiftly. John himself is outstanding in his line of work and we would have no hesitation in recommending him and his teamβ¦
Ann Β· 11 October 2024
Agent replied Β· 23 October 2024
Hi Ann Marie,
We really appreciate you taking time to share your experience with our company. We are delighted to work with you and look forward to welcoming you back in the future!
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1/5
TrustpilotPlaced an order and then there was noβ¦
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat Β· 14 April 2024
Agent replied Β· 15 June 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
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5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife Β· 12 September 2024
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5/5
GoogleI had an excellent experience working with Sherry Fitzgerald John Rohan. They were available to assist me during every point in the process and made the experience of buying a home straight forward. I would highly recommend them to anyone looking to buy a property.
BG Β· 11 October 2024
Agent replied Β· 23 October 2024
Thank you for sharing your experience with our company. We are delighted to hear that our team made this process so straight forward for you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.