Every review we hold for the Cork Road office, from every platform, shown as written. First names only.
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1/5
TrustpilotI had a dreadful experience with Sherryβ¦
I had a dreadful experience with Sherry Fitzgerald Kinnegad office and still 2 months on no one has been in contact to discuss. Avoid at all cost if you are considering selling your home .
Ruth Β· 9 March 2026
Agent replied Β· 21 March 2026
Dear Ruth, Thank you for taking the time to share your feedback. Weβre very sorry to hear about your experience with our franchise office in Kinnegad and take feedback like this seriously.
Weβd appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
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5/5
TrustpilotRachel Cooney Sherry FitzGerald Financial Services
Rachel is amazing! She completely took the stress out of buying my own home. I was well informed at all times of what needed to happen to move through each stage of the mortgage process, the expected timeframes and how to minimise potential pitfalls.Rachel is a top class broker with great product knowledge of all the products each lender and life insurer offer. The features and benefits of each product were super well laid out so it was easy to see which lender, rate and insurance were the best for me to go with. I'm grateful for all her help throughout and her colleague Jane's help at the later stages for drawdown and would recommend anyone to apply for a mortgage through her.
Cathal Β· 17 January 2024
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5/5
GoogleGreat staff at Sherry FitzGerald, special thank you to Lorraine Moloney for facilitating purchasing our new home π‘. β¦
Hind Β· 16 April 2025
Agent replied Β· 28 December 2024
Hi Hind, Thank you! we will be sure to pass on your thanks to Lorraine!
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1/5
TrustpilotDeposit holders
I rented a house with my ex girlfriend, unfortunately we broke up. She contacted the real estate because I was leaving the house to include another person in the contract, they made an agreement with my ex to pay only her part because they will sell the house in 2 months. After this they decided to try to find some excuse for don't pay back complaining about the mattresses, luckily we had pictures to prove was so bad. Later on was excuses about don't have acess to his father account because he passed way. An huge company should not support this kind of things.
Juliano Β· 11 October 2024
Agent replied Β· 23 October 2024
Hi Juliano,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
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5/5
TrustpilotRecently got a mortgage and Nora was aβ¦
Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.
Shirley Β· 26 November 2023
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5/5
GoogleMy husband and I recently had a very positive experience buying our house through Sherry FitzGerald John Rohan. We are very grateful to Tom, who went above and beyond when guiding us through the whole process. We couldn't be happier with our new home.
Trisha Β· 24 November 2025
Agent replied Β· 24 December 2025
Hi Trisha, thank you so much for leaving that review. We hope you have many happy memories in your new home!
all the team at SherryFitzgerald John Rohan
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5/5
TrustpilotAn Excellent Service
Thank you for supporting us in buying our new property. You have had a professional approach at all times and Paul from your office in Lapp's Quay, Cork has been brilliant. He has kept us in the loop at all times and his conscientious approach ensured that the sale went through despite many hiccups. He has had a professional approach at all times and was equally invested in the purchase of the property as we were. Thank you.
Mrs Β· 20 December 2023
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5/5
TrustpilotWe dealt with Sean in the Killesterβ¦
We dealt with Sean in the Killester branch having moved from another estate agent on the Northside. He was very efficient and always contacted us straight away after every viewing. What stood out for us was how up front he was with us the whole time. He was working for us and not the intended buyers. If we were ever to sell our house we would definitely contact Sean
Valerie Β· 9 June 2024
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4/5
TrustpilotJust want to express howβ¦
Just want to express how friendly,diligent,honest and professional Linda Christopher was right through theβ¦More
Peter Β· 14 March 2026
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5/5
GoogleHighly recommend. Jerri Ann was a pleasure to deal with made it so easy.
Linda Β· 16 April 2025
Agent replied Β· 28 December 2024
Hi Linda, thank you for your review. We are delighted to hear Jerri-Ann was a pleasure!
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4/5
TrustpilotFirst time customer
Iβve used Sherry Fitzgerald Clane branch for the first time and the entire experience has been frustrating and disappointing. Updated as 90% of the issues were caused by the involved solicitors
Ron Β· 6 October 2026
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5/5
GoogleExcellent and professional service
Could not have been treated better
Tom and jon were very professional
Gabriel Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you for the review Gabriel, we wish you many happy years in your new home.
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5/5
GoogleI recently sold a property with Sherry Fitzgerald John Rohan. I had a very good experience, and found them to be very efficient, helpful, and professional. The staff were always available for queries, and responded quickly. I would happily recommend them to anyone selling, or buying property in the South East.
Julie Β· 7 August 2025
Agent replied Β· 8 October 2025
Hi Julie, thank you very much for your kind words! We're so glad you felt supported in your selling journey!
The team at Sherry Fitzgerald John Rohan
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5/5
GoogleMy go to estate agents. Reputable and reliable. Primarily helped by Jerri-Ann who is a delight to deal with and always gave prompt and professional responses.
Rachel Β· 18 October 2024
Agent replied Β· 23 November 2024
Hi Rachel, thank you for reviewing our company. We are delighted to hear that you had such a good experience!
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1/5
TrustpilotNo respect, no professionalism, BIG No company!
OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.
Rosana Β· 19 June 2024
Agent replied Β· 23 August 2024
Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
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1/5
TrustpilotWeb chat gave no info just looking for as much pers information they can get out of yoy
I went on Sherry Fitzgerald website sat 15June24. I was looking at specific property and an offer to chat popped up "what do you want to know about this property" I replied is this still on the market and if so what is the current highest offer. Chat replied "great question who am I talking to" I gave my name. Then chat asked for my phone number then my email. I asked again if the property was still on the market. Chat asked me if I was also selling. I said no. Chat then told me they were at home,had no access to information and someone would contact me Monday. I was duped into giving my info under the belief that the person chatting could answer basic questions. I went on the website again and got another offer to chat. I was curious so I started to chat again. Again they asked for my name. I replied that before I gave them my personal info could they tell me some basic info. The person chatting said they could see I had been talking to a colleague. I asked what the point of all this was as they could not answer basic questions. The person chatting then wrote " I think we've lost the connection are you still there" I answered yes I'm still here. But I got a message saying connection lost. The whole thing seems like a scam to get personal info. Is this chat run by Sherry Fitzgerald and do they take responsibility for keeping it secure. All they needed to have is a recorded message that the office is closed contact them Monday.
Philomena Β· 15 June 2024
Agent replied Β· 23 August 2024
Dear Philomena, Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our live chat unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
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1/5
TrustpilotNever again would I deal with sherryβ¦
Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. Itβs so obvious he sold it to a friend or someone he knows. Iβm absolutely disgusted and angry and upset at the way heβs treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldnβt return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.
Suzanne Β· 13 June 2024
Agent replied Β· 23 August 2024
Dear Suzanne.Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our franchise member Sherry FitzGerald Farrell was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
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5/5
GoogleReally good experience. Lorraine was available any time to answer any questions and explained process clearly soo process went really smoothly. Would definitely recommend.
Sarah Β· 11 October 2024
Agent replied Β· 23 October 2024
Hi Sarah, thank you for taking time to leave this review. We are delighted that you had a really good experience with us!
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5/5
GoogleI am very satisfied with the service provided by this real estate agency. Jerri -Ann guided me through every stage of purchasing my apartment, offering clear information, timely communication, and full support. I highly recommend this agency to anyone looking to buy property.
Beata Β· 24 September 2025
Agent replied Β· 8 October 2025
Hi Beata,
Thanks so much for taking the time to leave such a lovely review. We hope you are enjoying your new home.
The Team at Sherry Fitzgerald John Rohan
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5/5
TrustpilotSherry Fitz Mortgage Advisors: The best mortgage experience via Gillian from Sherry Fitz
Extremely satisfied with the Mortgage and Life Insurance advice we received for our first home journey from Sherry FitzGerald financial services. Gillian Stewart was our financial advisor who guided us professionally in each part of the mortgage journey with a personal touch. We cannot image what we would have done without here step by step guidance and support. We consider getting Gillian Stewart as a mortgage advisor a blessing. If you are like and looking for a GREAT mortgage advisor to take you though your mortgage journey, what ever special circumstances you may be in, Gillian Stewart from Sherry Fitz will your best choice. Already a few of my friends are with Gillian and they are experience here awesomeness.
ARUN Β· 27 April 2023
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1/5
TrustpilotActually non-professionals stay away
Actually non-professionals stay away. Their agent discussed my private information with a third person, this one told me all about it. When I asked for closing dates they were always elusive. I was in the lead for a house for over two weeks without anyone making further offers. When I called to find out where we were in the negotiation as soon as I got off the phone after 1 minute a new offer came in. The lack of transparency and the lack of professionalism of the agent makes me suspect that there is something dishonest going on. In the end I withdrew my offer despite being very willing. When it comes to investing my money I want answers to my questions and I want to deal with serious people not kids. Sheery f. Go hoe the fields! Dear Sarah thank you for your interest, but I honestly do not intend to waste any more time with Sherry fitzGerald. By the way, the day after I withdrew my bid and went out. Your agent sent me an e-mail trying to push the price further outside the online auction. Shameful stuff.Fortunately, there are serious agencies in Dublin that publicly announce bidding deadlines on their sites. And deadlines for house viewings. They don't play games to raise an extra EUR 2,000. When a customer has to invest over 500K in Cash. I'm just telling you that your agent lost a 570k cash sale, to try to pull in an extra 2000k. The house is still for sale today.
Claudiano Β· 1 April 2024
Agent replied Β· 15 June 2024
Response on 2nd April: Dear Claudiano Rosati Stampa, I note that you do not wish to pursue this matter further. However, we are keen to fully investigate the situation you describe. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,SarahResponse on 25th March: Dear Claudiano Rosati Stampa,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
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5/5
TrustpilotPippy Proger - Excellent service from 1st viewing to getting the keys!
We recently purchased our new home through the Sherry Fitzgerald Dun Laoighre office and I have to say we were both very happy with the overall process and we were especially happy the Sherry negotiator, Pippy Proger. Even after going sale agreed Pippy was always available to us and worked tirelessly to ensure a smooth and on time closing.
Damien Β· 18 May 2024
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5/5
Trustpilot5 stars for Tallaght office
Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall.
Robert
Robert Β· 8 May 2026
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5/5
GoogleJohn and all the team from sherry Fitzgerald were so helpful and friendly with the sale of my mams house, they kept me up to date and well informed through the whole process
Highly recommend
Lisa Β· 25 October 2025
Agent replied Β· 24 December 2025
Hi Lisa!
Thanks for your kind words! we're delighted you felt so supported throughout the sale.
The Team at SherryFitzgerald John Rohan
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