Every review we hold for the Corby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndy - Customer Service Engineer
Andy attended to fix some snags/defects in our home, he was very polite and courteous and did a fantastic job.Thank you.
Becky · 6 September 2024
Agent replied · 26 October 2024
Thank you for taking the time to leave such a lovely 5* review for the work which was carried out on your home in East Anglia, by Andy.We are so pleased to read all of your comments on the service which you received from our team and the quality of work carried out. We have passed your comments on directly to Andy and to our customer care team in the region, who we know will be really happy to read them. Thank you again, we hope that you are very happy in your new Lovell home.The Lovell Team
★★★★★ 5/5
TrustpilotI recently reserved a plot
I recently reserved a plot in newport development, the sale advisor gone through each and everything in detail. She showed us what include in the property and honestly,this is first new build company I have ever seen who giving modern kitchen and bathroom I'm very excited to see my new home. Thanks lovel
Salman · 27 April 2022
Agent replied · 24 August 2024
Thank you for your positive feedback. I will pass your comments onto the team and we look forward to welcoming you into your new home. Thank you for choosing a Lovell Home.Lovell Homes
★★★★★ 5/5
TrustpilotMatt our sales executive was fantastic…
Matt our sales executive was fantastic from start to finish, always helpful, super responsive and co-operative - went above and beyond at times.
Crista-Maria · 29 July 2024
Agent replied · 24 August 2024
Thank you Crista for leaving a lovely 5* review of your experience with Lovell Homes at All Saints Green in Stradbroke. It's wonderful to read your comments about Matt, and we have passed them on directly to him, we know he will be very happy to read them.Thank you again Crista, we hope that you will be very happy in your new Lovell home!The Lovell Team.
★★★★★ 5/5
TrustpilotGreat Service
The safe were very lovely. They helped every step of the way and was willing to explain everything and answer all my questions and concerns.
Sheni · 23 June 2024
Agent replied · 24 August 2024
Thank you very much for your 5 star review. We are pleased to hear about the support you received from the sales team each step of the way. I have passed your comments directly onto the team. We look forward to welcoming you into your brand-new Lovell home.
★★★★★ 5/5
TrustpilotLovell Homes are the best .
I am particularly happy about their 5% deposit contribution and the communication skill of their staff. The staff exhibits professionalism in guiding their clients/customers in making informed decisions. Every concern raised by their clients receives attention in the drawing stage.
Adiele · 26 July 2023
Agent replied · 24 August 2024
Thank you so much for your 5* review. We love to here from Happy Customers. We wish you all the best in your new home. The Lovell Homes Team.
★★★★★ 5/5
TrustpilotFirst time buyers
My partner and myself are buying our first home, Lovell were great in providing us in depth detail of the process and made the experience easy and comfortable. All information was provided and explained to us about the development and property, and any questions that we had were answered appropriately.
Customer · 22 August 2022
Agent replied · 24 August 2024
Thank you very much for your review. We are so pleased to hear that you are having a great experience and we will ensure we pass your positive comments onto the team. Thank you for choosing a Lovell Home.
★★★★★ 5/5
TrustpilotGrateful for all your help and guidance
It was explained to us thoroughly. We will welcome warmly. Very understanding and gives us loads of advises. The welcoming pack was a bonus. Thank you for making it easier for us to buy our new home
Dorothy · 4 October 2023
Agent replied · 24 August 2024
Thank you very much for your 5 star review! We are so pleased you are happy with the journey you have received and I have passed your positive comments onto the sales team. We look forward to welcoming you into your brand-new Lovell home. Kind regards, Lovell Homes
★★★★★ 5/5
Trustpilot5 star Service
From contacting the development to having a Reservation meeting, the staff were friendly and helpful. No questions were to difficult and they understood that buying a home is one of the most challenging things in life, especially when its off plan. They were there to support you the whole way
Jamie · 30 July 2022
Agent replied · 24 August 2024
Thank you for your review Jamieson. We are so pleased that you are enjoying your experience and you have found the team supportive during your journey with us. We have passed your positive comments onto the team and we look forward to welcoming you into your brand-new Lovell home. Kind regards, Lovell Homes
★★★★★ 3/5
TrustpilotHouse is lovely but customer care is…
House is lovely but customer care is shocking.
Jake · 12 September 2021
Agent replied · 24 August 2024
Thank you for your review. We’re sorry to hear that you feel disappointed. Our Customer Care team has confirmed you have no outstanding issues and that they have all been resolved. However, if you want to discuss further please don't hesitate to contact us. Many thanks, Lovell Homes.
★★★★★ 5/5
TrustpilotReally great service from Caroline
Really great service from Caroline. Warm welcome, toured the houses available and ones nearer completion for comparison. Discussed next steps and reservation, and she support us with sorting mortgage in principle with appropriate company and also providing us with solicitor details to speed the process up. Ready efficient and great service. Thanks
Matt · 7 April 2022
Agent replied · 24 August 2024
Hi Matt, Thank you for your lovely review, I will make sure to pass your kind comments onto Caroline.We look forward to welcoming you into your new home.Thank you again, Lovell Homes.
★★★★★ 5/5
TrustpilotNew Home Purchasing experience
Both myself and my wife are pleased to say that our dealings with Lovell Homes employees thus far has been a pleasure. We have been welcomned to visit both Williams Park and Bowlers Green and have had the pleasure of talking to and/or meeting Nicky, Dulci, Larry and of course Joanne (Jo). A special thanks goes out to Jo who has treated us with the uttermost professionalism whilst also having a degree of compassion to both our needs and aims. We feel she has gone beyond the call of duty for us for which we are eternally gratefull. Lovell Homes also appear to be a caring, considerate and responsible developer. We are looking forward to joining the Williams Park community later this year.Trevor and Doreen.
Trevor · 26 September 2022
★★★★★ 5/5
TrustpilotJo & Matt at Williams Park have made my…
Jo & Matt at Williams Park have made my house purchase run as smoothly as possible. They have both been extremely helpful, Jo especially has gone above and beyond ensuring I understood all aspects of my purchase and after sales care.
Gail · 22 May 2023
Agent replied · 24 August 2024
Thank you Gail for your 5* review of your experience with Jo & Matt at William's Park. We have passed your comments on directly to them and hope that you are very much enjoying your new Lovell Home. The Lovell Team
★★★★★ 2/5
TrustpilotAfter service is bad
After the leaving of the side manager, no one come back for the fixing anymore!The sales are good, house is fine, but the contractor who came to fixing it the contractor who should come to fixing is really bad!
Georgie · 16 July 2023
Agent replied · 24 August 2024
Hi Georgie,We are sorry to hear about the issues you are having. Please feel assured we have taken your comments seriously and have passed this on to our Customer Service team. Someone should be in contact today.Kindest RegardsLovell Homes
★★★★★ 5/5
TrustpilotFrom the start of interest the support…
From the start of interest the support from Lovell has been amazing, they have constantly been in contact when required and have constantly supported me throughout the purchase of the property. They have guided me to the correct place and have been kind and professional throughout.
Shaikul · 3 December 2022
Agent replied · 24 August 2024
Thank you for your lovely review. We are happy that you are pleased with the service you have received so far. We will pass on your comments to the team for you.
★★★★★ 5/5
TrustpilotLove Lovells :)
I've had brilliant service off Lovell since buying my beautiful new home. So glad I went with them. Easy to get hold of and honest with wait times.
Gina · 25 March 2024
Agent replied · 24 August 2024
Thank you Gina for leaving a lovely 5* review of your experience with the Lovell customer care team.It's wonderful to read your comments about the team, and we have passed them on directly to them. We know that they will be very happy to read them.Thank you again Gina, we hope that you are very happy in your new home!The Lovell Team.
★★★★★ 5/5
TrustpilotBrilliant.
It has taken a long time for me to get to the point where I've purchased my lovell home... One particular young lady was brilliant she explained what I needed to do and that I would have to be patient. The other ladies were amazing and kept me upto date. Thank you.xx
Jackie · 6 March 2022
Agent replied · 24 August 2024
Thank you for your review. We are delighted you have been happy with the buying process. Lovell Homes Team.
★★★★★ 5/5
TrustpilotExcellent customer service
Jane and Angie at the Walsall site are absolutely amazing. They are very pleasant, patient and willing to answer questions.It’s been a lovely journey so far.Thank you Lovell 🏠
Chidimma · 29 February 2024
Agent replied · 24 August 2024
Thank You for taking the time to post such a wonderful review. We are very fortunate to have such a skilled team working at our Lockside development who cares about our customers and starting them on their journey into their new Lovell Home. We’ll ensure Jane and Angie see your review too!
★★★★★ 5/5
TrustpilotSo far so good
So far so good! I have only got as far as reserving, but so far the process has been straightforward and exciting. Jane, the sales co-ordinator, has been fantastic.
Elizabeth · 23 June 2025
★★★★★ 1/5
TrustpilotAwful
We have a leak in the kitchen wall, we have been waiting for 4 months for the plumber who cannot be found. Not only do they not send anyone to fix the problem but we have been treated really badly. Very frustrating and disappointing. If I could I would give zero stars.
Ciprian · 14 February 2022
Agent replied · 24 August 2024
Hi Ciprian, We are sorry to hear you have not had a good experience with ourselves. I will make sure to pass this across to our customer care team and look further into this for you.Kind Regards, Lovell Homes.
★★★★★ 5/5
TrustpilotSales Executive Dulcie Bailey could not…
Sales Executive Dulcie Bailey could not have been more helpful, answered every question, making my experience very pleasant and without hesitation proceeded with reservation.
Antoinette · 27 May 2024
Agent replied · 24 August 2024
Thank you Antoinette for leaving a lovely 5* review of your experience with Lovell Homes at Bowlers Green in Hopton in Sea.It's wonderful to read your comments about our sales team, and we have passed them on directly to Dulcie, who we know will be very happy to read them.Thank you again Antoinette, we hope that you will be very happy in your new Lovell home!The Lovell Team.
★★★★★ 1/5
TrustpilotLovell Partnerships Ltd still hold the…
Lovell Partnerships Ltd still hold the Estate freehold promised to be passed to the RMC on completion back in 2005. This was a given in our legal packs received when buyers originally bought into this estate. It's now 2021. Will Lovell do the honourable thing this year and show undevoted loyalty to it's customers.
Martin · 9 October 2021
Agent replied · 24 August 2024
We are sorry that you are experiencing issues with the Estate Freehold Transfer, sometimes these things can take quite some time, but please let us know which development you are on and we will chase this up for you.Kind regardsLovell Team
★★★★★ 1/5
TrustpilotSnagging list after 18 months
Still have items on a snagging list which were spotted on completion and remain outstanding 18 months later. Customer care is terrible once you’ve handed over your money. Would not recommend buying a Lovell home to anyone unfortunately.
Josh · 13 July 2023
Agent replied · 24 August 2024
Hi Josh, Thank you for your review, we are sorry to hear you feel our customer care service has been terrible, this is certainly not how we want our customers to feel when buying a Lovell home. I have spoken with our customer care team who currently have 1 outstanding issue logged for yourself which has been delayed due to the groundworkers on the development going into liquidation. A new groundworks company has recently been appointed and the item which is logged has been provided to them to rectify as soon as possible, our customer care team will be in touch at the earliest date we can arrange this for you - we do apologise for the delay.If you have any further issues you would like to bring to our attention, please email me on marketing.eastern@lovell.co.uk and I can look into this further for you. Kind Regards, Lovell Homes
★★★★★ 5/5
TrustpilotVery kind
Very kind, exceptional staff, always feel welcomed and looked after. Good communication, open and honest, always feel they put customers first! We’ve reserved our first home at Bowlers green with Debbie and Ellie being amazing!
Shannon · 29 September 2023
Agent replied · 24 August 2024
Thank you Shannon for your 5* review of your experience at Bowlers Green in Hopton-on-Sea with Debbie and Ellie.We have passed your comments on directly to both Debbie and Ellie, who I know will be really pleased to read them.Congratulations on reserving your first home, we look forward to continuing on your Lovell Homes journey with you!The Lovell Homes Team
★★★★★ 5/5
TrustpilotJordan the decorator was awesome
Jordan the decorator was awesome. Very professional and thorough. Super tidy & did an amazing job
Miss · 4 October 2024
Agent replied · 26 October 2024
Thank you for taking the time to leave such a lovely 5* review for the work which was carried out on your home in East Anglia, by Jordan.We are so pleased to read all of your comments on the service which you received from our team and the quality of work carried out. We have passed your comments on directly to Jordan and to our customer care team in the region, who we know will be really happy to read them. Thank you again, we hope that you are very happy in your new Lovell home.The Lovell Team
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