Connells Oakley Vale reviews in Corby

★★★★★ 1/5

Trustpilot

Horrific

HorrificLived in a property since 2017, repairs continually ignored. 3 times ceiling has collapsed. My belongings destroyed, all my food. Still have no ceiling. Bathroom floor is still raised and leaks. Bath is not repaired and just has plastic siliconed to cover holes. Fences collapsed. Back door not working or secure. All reported and ignored. Trashed my belongings, broke my bed, bin. Left work uncomplete, dumped rubbish in house snd left 20 bags of rubbish for months in my garden. Broke my hoover, left toilet marks in my toilet. Landlord issued eviction noticed because i chased repairs, wat else am i supposed to do, live in these conditions????Falsely accused of doing the damage myself only for 2 inspections to be carried out and proved that its the ignoring and poor work of a contractor. Despite refusing to do repairs and issueing a section 21 to evict they then ask for more rent over 5% wats suggested. Every phonecall and email solves nothing. I still live in these conditions. Bullied and harrassed by refusing to do repairs, eviction and demands for more rent. Stay away from this company. They appear to be interested in only collecting money and have no control or support for tenents. The repairs were serious and my children could have been seriously hurt. Boiler broke and took over a month to repair. I had no heating or wash facilities and this was during xmas time. Words cannot describe how awful this experience is. All evidence will be provided to courts should they persist with eviction. I only hope that I can bank enough to get away from Connells and there treatment of me for good. Dont become a victim of them and stay well away. .

MReynolds · 22 June 2021

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service, this company will just treat you like a number. Remember you are not important to them. 1st they sold me a flat of non standard construction they claim they didn't know that, but there iwn surveyor know that without looking at the flat!

Ali · 11 February 2026

★★★★★ 5/5

Trustpilot

Britain’s got talent at Connells

We had a wonderful 1.5 hr conversation with Shane Reavey from Connells.Shane was very informative and answered all our questions about mortgage, and all that he and Connells can offer. He even answered questions that we didn’t know we had. The process of information giving and gathering was made very easy by his open and clear way of communicating.We really appreciated the informative and friendly conversation that took place.Thank you for sharing your time and splendid information and we are looking forward to completing the process with you and allowing us to live the dream.Shane Reavey .... you are a star.Go Chiefs.

Tanya · 11 May 2021

★★★★★ 1/5

Trustpilot

Poor at communication

Poor at communication, you have to chase them for feedback on your viewing. When you do you are chasing for days for a call back.

Nicol · 10 July 2026

★★★★★ 1/5

Trustpilot

Horrendous

Horrendous - do not use.Connells are part of the problem when it comes to the cladding scandal. They value properties then when they come back out to do a lenders surveyor they say a EWS1 is required, when it isn’t, thus sale falls through.There is no consistency. They’ve been to my building many of times, values are always under market value if not zero and they don’t seem to know when a EWS1 is required.They don’t allow complaints and ignore emails.Horrendous from start to end.Avoid at all costs.

M · 20 April 2021

★★★★★ 5/5

Trustpilot

I had a very good experience with…

I had a very good experience with Connells. The team was very professional, helpful, and friendly throughout the whole process. They worked very fast and made everything easy and stress-free for me.

Issadeen · 19 May 2026

★★★★★ 1/5

Trustpilot

Treat tenants poorly

Treat tenants poorly. Had to chase for over a month at the end of tenancy to get 3 months over paid rent refunded to me!!!

Daphne · 8 July 2026

★★★★★ 1/5

Trustpilot

Worst experience ever

Me and my fiance decided to rent our first property together. We viewed a house with Connells estate agents when the previous tenants were still occupying the property, not much of big deal but due to covid we obviously couldn't check out the house in full detail. We decided we loved the property from what we saw and got approved for the house. We made sure to fill out paperwork as soon as we got it as we were so excited for our first house. We were suppose to move in on the 12th March but it was delayed a week to clean the property. We didn't mind and took the reassurance it would be clean. We were then suppose to recieve the tennancy agreement on the 12th which didn't arrive, we contacted Connells but the response time was poor. Finally receiving the contract the following week they had put the wrong address so we informed them. It took a few days of being sent the wrong information on the contract before we finally got a correct contract the evening before we moved. The day of the move we collected the keys first thing in the morning from the branch but wasn't asked for any ID which we thought was odd as we were collecting it from a different Connells branch in our location and hadn't met the staff there before.We get to the property and a pile of rubbish was left on a drive which included tyres, a rabbit run, corragated metal sheets etc... piled up. The electric box door was cracked and the gas box door was completely missing. We found crates on the front garden that were left and as we ventured into the back garden we found yet another pile of broken furniture and househould items down the side of the shed. Empty plastic packets, hardcore and broken toys were also left scattered around the garden. We contacted the agency about it as soon as we saw and apparently the tenants left it for bin day... I don't think large items of broken furniture can be collected by the wheelie bin collector's.First thoughts entering the property was that it was very dirty and unsanitary. As we walked through the house our feet were sticking to the floor and piles of crumbs and dirt were left in each room. We found the mop they had used to clean the floor which was completly black with dirt and honestly the worst mop I've seen. The oven and hobs was still covered in food there were smears on the sink and oven door from where it had been wiped with a dirty cloth. We found mould growing in the corner of the kitchen wall and on the window seals which were also cracked. In the bathrooms 3 dirty used toilet brushes were left, crumbs in the bath, water marks on the shower screen, the bathroom unit was falling apart badly stained and had chunks of wood missing from it, the downstairs toilet seat wasn't attached properly, upstairs toilet had lots of marks on the bottom and wouldn't flush properly. There was no curtain rails in a few of the rooms and a few broken blinds as we went to close them they fell off. The carpet on the landing and stairs was dirty and very worn away. In the shed in the garden was a dirty mini fridge and some open wired electricals which when speaking to Connells they knew nothing about.We recieved the inventory on the day which had 5 pages of things that needed repairing to the property including a deep clean that was urgently required. We hadn't received any safety certificates on the day and when asked for them Connells finally sent them over the following day in which we found a few electrical issues recorded and that wasn't including the dodgy wiring in the shed. We had organised a man with a van to move our large furniture to the property on the day which we did but due to how unclean and unsafe it was we decided not to stay. We spent days trying to contact Connells and finally got through to the director who kept interrupting us and didn't seem to understand the unhabitabal state it was left in. Due to an outbreak of Covid at one of there offices they were all self isolating and didn't have a back up plan to help tennants like us. There were alot of things wrong with the property which we felt were breaking the tennancy act but each time we mentioned it we were dismissed and told that we had signed a contract. Yes we can follow the law on the contract but they haven't done there part on following the legislation for tenants! We wiĺl never use or recommend Connells again!

Kay · 27 March 2021

★★★★★ 1/5

Trustpilot

Officially the WORSE surveyors!

Officially the WORSE surveyors!! Having owned multiple properties with variety of lender never had as worse experience as this. I paid £500 for survey and they deemed property unsuitable due to some foam on roof. Irony is 2 X other lenders have offered on same property without any questions & my own professional surveyor has happily signed off the property. I’m glad I made alternative arrangements in time. Stop wasting your Time! Read review and do your research. There’s way better surveyors available & if your lender uses this company run a MILE!!

A · 7 March 2021

★★★★★ 1/5

Trustpilot

Rude and massively undervalued

Valuer was in the property for less than 5 mins, obviously wasn't local, very unfriendly and rude. The value came back way lower (45k) than the offer received from my buyer, so the sale is likely to fall through and I will loose my next property too. Property is rarely available on this road so it is a tricky one to value, but asking price is comparable to local properties of similar size and finish and property sold very quickly with multiple offers which proves it was well priced for the market. Absolutely fuming!

Lorna · 25 February 2021

★★★★★ 1/5

Trustpilot

Bent con men !

As others I would score zero if I could.Valuer appointed through Natwest's underwriters, Mr C Hill was at my property 5 mins,and under valued my house for 40 k. He already knew the value I had stated as he mentioned it to me, so why if the company was supposed to be "independent" did he already know the honest value??Then provided feed back to Natwest that there wasn't any comparable house sold recently. There was in the last 3 years for well over his valuation of my larger house, but not in the last 3 months during a pandemic (shock!)My new mortgage deal is now £3k more expensive over the next 5 years thanks to his incompetence. Natwest wont let you appeal the valuation, but I know for sure that if the repossessed my house they wouldn't sell it for his valuation = bent as f.... ! Back handers central! I cant beleive Natwest use such a company with these review rating unless they are going to make a healthy profit from them ....oh wait...!

Grant · 18 February 2021

★★★★★ 5/5

Google

Nikki Boyles has been fantastic the whole way through, when I first enquired about a property she was so understanding I felt so at ease with her. She did everything she could to help me, if wasnt for her I most probaly wouldnt of got the house I wanted. I cant thank you enough how much youve helped me. Made sure everything was all in order and sorted. Honestly cant fault her at all. One of the most nicest people and so helpful. Fantastic service, great communication. Just thankyou so so much, youve helped me more than you could imagine. XxPositiveResponsiveness, Quality, Professionalism, Value

Kαчleigh · 11 January 2021

★★★★★ 5/5

Google

I was faced with some very difficult circumstances that were beyond my control and both Nikki and Taylor were absolutely outstanding! Within the first week of contact they had arranged for me to view 2 properties that accommodated my families needs and we found our perfect little home! Thank you so so much girls! You have supported me through one of the darkest times of my life and helped me right back in to stability and for that I'm eternally grateful :)

Stacy · 11 January 2021

★★★★★ 1/5

Trustpilot

Can I give no stars

Can I give no stars? Appalling service from start to finish. Pulled out of a purchase mainly due to this agent. Day 1 view a property. Agent strolled up the street after our arrival, had to force door open due to post and junk mail piled up. This should have been moved prior to our arrival to give a better impression. Agent gave us wrong sale price around £20,000 than actual price. Property was also marketed incorrectly in our opinion. Garage blocked of with inner wall making it a gym, agent conveniently didn’t have the key for us to see this. Due to issues with our buyer the purchase of this property was unexpectedly delayed, whilst we were keen to keep the vendor updated, these agents were not so forthcoming with information including that they had put the house back up for sale. I only found this out when calling with information. I’m quite certain at this point he attempted to get us to increase our offer to “secure” the purchase. After reassuring them of our position we were then given an incredibly unachievable deadline . This simply led us to reevaluate our position and rather than proceed proceed with the purchase ( of which I had no confidence was now secured to us) and came to the unfortunate decision to withdraw our offer and look for another property. When searching a quite limited choice for our situation I had to discount any property’s listed with connells regardless of how much I liked them. I found these agents to be very unprofessional and on rude.

Clare · 23 December 2020

★★★★★ 5/5

Google

I cannot fault the outstanding service I received from Connells and especially Nikki Boyles who helped me through from start to finish getting my new home - the customer service was impeccable and I would highly recommend this company. As it was my first time renting for many many years, their wealth of knowledge and expertise was second to none and it was a breeze obtaining my house.

Cindy · 26 October 2022

★★★★★ 1/5

Trustpilot

Time wasters

In June 2020, I viewed a retirement flat in Watford..Price was agreed, memorandum of sales was issued solicitors was appointed. We even got to signing a draft contract when I was told by solicitors the flat is not for over 55s but for 60. Before putting an offer Connells had reassured me that this was for 55..Even after solicitors email, two agents of Connells Kyara and Scott emailed / phoned me and reassured me all will be fine. I wasted 3.5 months of emotional, physical ( note I am disable) and financial energy and had turned down 3 potential properties before putting in an offer. Connels supposededly appealed to the company many times not that I was privy to emails exchanged..I was constantly having to chase but was fobbed off with half cut explanations as to exactly why the E&M would not sell to me..And that too in very poor English. People over 55 are living in that block so I feel very much discriminated against. On the last day when Connells told me of final decision and that the sale will definitely not proceed, the agency didnt even offer their services by asking if they could help me look for other options or offer a refund of fees taken. I had paid £400 in vain. Again I had a chase for my refund. I was again told it would be paid after 3 days. I chased up after 5 days for me to get an email about shortage of staff. This was paid after 8 days. However I had lost money paid to Solicitors. If they are to be believed and vendor too was chasing the landlord, they have no doubt costed the vendor additional expenses. If only this small but hugely important details about age was in black and white from day one, this mess could have been avoided. All in all Connels is unreliable, time wasters, no diligence and definitely not recommended from a buyer's point of view

Rita · 29 October 2020

★★★★★ 5/5

Google

Taylor has been amazing from the very begining. I had to move through a break up of a long term relationship, Taylor has offered empathy, enourragement, kindness and positivity while remaining proffessional at all times. I have never esperienced kindness or compassion from an estate agent before, she really is a breath of fresh air and has reafirmed my belief in humanity and that a little bit of positivity goes a long way! Thank you Taylor, from the bottom of my heart xxxPositiveResponsiveness

Michelle · 26 October 2020

★★★★★ 5/5

Google

First of all I would like to thank ms Katarzyna Gawron from Connells Corby for bringing my faith back about getting our dream home. In January last year me and my partner decided to buy our first home. We went through few different mortgage advisories, but non of them was as professional, experienced, motivated, dedicated and positive as Kasia. I’m a pessimist and it’s difficult for me to believe that good things can happen to me and my family. She said to me at the beginning (it will be a long and difficult journey but together we can do it) and guess what?! She was right! For past 2 months me and my family are living in our new home. There is no words that can describe how thankful I’m! Kasia you’re the best!

Adrian · 26 October 2020

★★★★★ 5/5

Google

I couldn’t be more happier by choosing Kasia Gawron for my first Buy to Let mortgage. I appreciated the time Kasia took to explain everything to me and to answer the questions I had.. Not only did she get me a great rate on my mortgage, she helped, advised and kept me updated every step of the way. Been very helpful and profesional . I would absolutely recommend Kasia Gawron and I will be using her when it comes to re-mortgaging in the future.Thank you so much.

Mariusz · 26 October 2020

★★★★★ 5/5

Google

Kasia is fantastic, 5 stars is not enough to be rated at what she does.I can't sing her praises enough.We were constantly updated and fully informed throughout the whole process making the first experience for us as easy as possible. She went above and beyond to help us getting the mortgage and the most important is that she took it personal like she is doing mortgage for her self so committed and knowledgeable person. I would strongly recomend to anybody trying to get a mortgage . Many thanks for all efforts and help

Stole · 26 October 2020

★★★★★ 5/5

Google

My partner and I are relocating to Northamptonshire from Yorkshire and it was a daunting thought initially. We found a property we liked and got in contact with Connells. We felt, from the first call with Taylor in the lettings team, our experience wasn't going to be bad at all. Taylor was efficient and kept us up to date with everything we needed to know. If we had any queries we would get an immediate response and Taylor couldn't/can't do enough for us! We would definitely recommend Connells especially the team at Oakley Vale.

Rebecca · 26 October 2020

★★★★★ 5/5

Google

Katarzyna Gawron is the best mortgage advisor of the best. With her commitment, positive attitude, and most importantly, professionalism has opened a new stage of life for me and my family - life on my own. We are Kasia very grateful for the effort she put into her work. Contact Kasia is pure pleasure - always on time. The support she offered us throughout the entire purchase period and care after the transaction is more than we expected. We are satisfied, happy and happy that Kasia fulfilled our dream of her own home. Thank you Kasia - we will always honestly recommend you.

Aleksandra · 26 October 2020

★★★★★ 5/5

Google

I have been dealing with Estate agents in several counties for some months now and can honestly say Thomas Whitcombe and indeed the team at Connells in Corby were amazing. Friendly, knowlegable about the area and properties, super professional from the start, Thomas went out of his way to ensure I made the most of the whole day I had booked in Corby to view properties, booking in appointments on the day and again when I returned for second viewings. So much so he showed me a house I had viewed but forgotten about which is indeed the very property I have just purchased today. I would highly recommend using Thomas to view properties and Connells as an Estate agents Sandra MorisonPositiveResponsiveness, Quality, Professionalism, Value

Sandra · 26 October 2020

★★★★★ 5/5

Google

I contacted Connells Corby on Thursday at 12:20 pm I spoke with Taylor and she was absolutely fantastic. Up beat friendly and put me at ease as soon as we spoke. Within 30 seconds of me telling her my requirements she had found me a match and informed me of the property. We decided to meet at the property at 3PM, upon my arrival at the property I was instantly made to feel Welcome and at ease, Taylor went above and beyond in her explanation of the property and took the time to discuss my current situation with genuine care and support making me feel at a very low point in my life that people do still care and made me feel confident in going for the house leaving me feeling a lot more positive about myself than when I arrived. Taylor is a credit to Connells and I would like to say is excellent at her job. Not only did she put me at ease but she went the extra mile pulled out all the stops to get the rental agreed as soon as possible making my current situation massively easier. 17 hours after meeting at the property the deal was done and I now have a home. Many thanks Taylor Mark Booth

Mark · 26 October 2020