Connells Oakley Vale reviews in Corby

★★★★★ 1/5

Trustpilot

Connells Malvern- Awful Experience

Connells Malvern- Wouldn’t even give this company 1 star but it was the lowest I could go. Twice we have had appointments cancelled last minute.First appointment was cancelled via email with no information as to why- when I called I was advised that it was due to “a computer error, double booking” I was not happy but it happens so I just rebooked for a few days later.The second appointment was also cancelled last minute via email- no information as to why. When I called to understand why this one had also been cancelled I was told I myself had called up to cancel! I had not spoken to them since I had called to rebook the original cancelled appointment. Then after being put on hold for a period of time so that they could look into this, they came back to advise me that the computer system had yet another malfunction and had cancelled lots of appointments and that they’d just book me back in.I advised ‘Harry’ who I was talking to not to bother to rebook my appointment as I did not want to deal with them due to the less than satisfactory experience I’ve had so far so he just hung up on me.Rude. Unhelpful. Unsolicited marketing. Honestly never dealt with a company like this. Very unprofessional.

Danielle · 29 January 2024

★★★★★ 1/5

Trustpilot

*DO NOT USE THIS COMPANY UNDER ANY…

*DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES*Connells solicitors, Conveyancing Direct, should never be used, they have cost us thousands of pounds due to their severe lack of urgency and complete ineptitude.Please do yourself a favour and just google them and see hundreds of terrible reviews, we wish we had, rather than just taking the recommendation of the mortgage advisor.- This company are absolute amateurs, often taking weeks to reply to basic requests via email, almost never answering the phone, and never having the answers you need, often forgetting what was previously stated in calls/emails and never giving timescales for when he would complete critically time sensitive tasks. - On several occasions our conveyancer lied to us about not receiving documents from the sellers solicitor and when called out on the fact he had received said documents would give us an excuse as to why he had missed it, never apologising or taking responsibility. - We went to Connells to buy our first house which had no chain. This seems to be a very common theme with Conveyancing Direct to never prioritise cases which should be simple with no chain - our conveyancer had zero urgency and at every step let us down, we had to put in for a mortgage extension and even then he didn’t inform us of the outcome until 4:30pm on the day it expired. - The lack of urgency meant that extension also expired and could not be extended again, meaning we had no choice but to apply for mortgage with far worse interest rates, which will cost us thousands extra over our mortgage term.- Our conveyancer was completely incompetent, having to ask his manager on every decision, the only half decent service we received was when he was on annual leave!

Rob · 28 January 2024

★★★★★ 2/5

Trustpilot

Connells

Connells - BletchleyTotally mess if they can’t do a valuation for 7days what’s are the viewing going to be like if you want to sell your home. Total shambles , booked then cancelled , rebooked then told it was an error they can’t make it , emails offering appointments they can’t make !! I don’t know who is in charge but they seriously need to get a grip ! Really not worth the hassle !

Reviews · 7 May 2024

★★★★★ 5/5

Google

We have rented a house through connells and what a great experience it has been nikki has been brilliant all the way through making us priority and happy in all our queries we now can get decorating our new home ready to move in 🥰 …

Emma · 28 February 2024

★★★★★ 1/5

Trustpilot

Cancellation scam and a bunch of money…

Cancellation scam and a bunch of money hungry liars.My family have recently moved. We was going to go with Connell. They told us in person there will be no cancellation fees. We was only with them for 4 days. They are a bunch of liars. We wanted to cancel. It's been a few months now and they have only just sent an email saying we owe them. Trying to bully us into paying a cancellation fee that they said we wouldn't have to paid. You bunch of absolute liars

Lee · 8 January 2024

★★★★★ 1/5

Trustpilot

Not recomanding this company

Not recomanding this company! There is no transparency. They force your hand with the procedures, they fool you on you face and make you lose money just for the fun of it.Very crappy Agency with no ethics!No, no, no!

STEFAN · 19 July 2023

★★★★★ 5/5

Trustpilot

Mary Kate was lovely and so helpful…

Mary Kate was lovely and so helpful really pleasant to speak to and couldn’t be of more help to me. Thank youKim

Kim · 18 July 2024

★★★★★ 1/5

Trustpilot

Avoid

Quite possibly the worst customer service (or lack thereof) that I have experienced. Complete lack of care and professionalism.

Shiza · 27 February 2026

★★★★★ 5/5

Google

Abigail is a great mortgage advisor and honestly has made me feel at ease throughout the process. Really simplified matters for me and she is always so prompt with communication and updates during the process. Great experience all round and credit to the team at Connells.

Brett · 26 October 2022

★★★★★ 5/5

Google

Nikki was great in meeting our requirements and found her to be really knowledgeable and well informed. Great all round service and excellent communication throughout. Would most definitely recommend Nikki and Connells for property related matters. Keep up the good work and thanks again 👏👏👏 …

Sanj · 26 October 2022

★★★★★ 1/5

Trustpilot

Conells west bromwich

Conells west bromwich. Terrible experience. Made an offer on a property and it was accepted by the homeowner. Property was never taken off the market and estate agent called Dean sneakily kept marketing the property and the homeowner then accepted a higher offer and then they wonder why everyone thinks estate agents are snakes.

Consumer · 14 September 2021

★★★★★ 1/5

Trustpilot

DO NOT PUT YOUR PROPERTY ON WITH…

DO NOT PUT YOUR PROPERTY ON WITH CONNELLS OR ANY OF THEIR AFFILIATED BRANCHES. They make next to no effort to sell your home and you remain tied into a contract with them. Even if you take your property off with them after 20 week period (yeah! 20 weeks + another month's notice. Most local agencies take your house off within 2 weeks if you ask them) and on with someone else, they will try to come after you for their fee if you sell to a person who's registered with them or viewed through them WITHIN THE PAST 2 YEARS. They are parasites. Hiding everything in the small print, they are making money out of people this way during a recession and a cost of living crisis! Research if your agent is with the Connells Group before signing anything with these crooks.

Chris · 6 December 2023

★★★★★ 5/5

Google

We have recently worked with Taylor Simpson to rent a property and she has been outstanding with her customer service, support and communication. Less than a week from viewing all has gone through and we have a move in date, so nice to have a friendly estate agent who gets things done. Can not recommend more highly !!!

Mini · 26 October 2020

★★★★★ 1/5

Trustpilot

Ex Branch Manager

Well. I can only speak as an Ex Branch Manager.Last time my Wife posted a review in a purchase of her friends place, via my account, I had a threatening letter delivered to me by the legal team.I called the number on the letter, was told to withdraw my Wife's post and they would drop matters.Honestly?As a Branch Manager, I was appalled at offers not being presented as I was supposed to "secure the mortgage business, conveyancing and a survey".All a money grab.If they write to me again asking me to remove my comments- I'll happily see then in Court. I have nothing to hide.Don't list your house with these guys.Trust meJust sold my house and not through a bully tactic.A really nice Agent.Wonder why I didn't use Connells?Odd right?

Brad · 5 December 2023

★★★★★ 5/5

Google

Abigail was the perfect adviser for us as first time buyers. She helped in every way possible and chased up any queries we had. She made us feel at ease through whole processes and I would 100% recommend Abigail and connells mortgage services to anyone.PositiveProfessionalism

Blake · 26 October 2022

★★★★★ 1/5

Trustpilot

Vultures bordering on harassment

Viewed one house with them over 6 months ago and they keep calling from two different branches despite being asked to stop. The other branch kept harassing to do a home valuation even when I said we weren't interested and at the time I didn't want to be rude but they kept calling when I was at work so booked in a valuation to get them to leave me alone then cancelled it online thinking they'd get the message. But they kept calling so I stopped picking up. 6 months later they're still calling and it's really getting annoying so I answer and ask them to take me off their list thinking that's the end of it. But guess what, they keep calling. If I get one more call I'm going to complain to ofgem or something because this is getting ridiculous

Anon · 16 November 2023

★★★★★ 5/5

Google

We found our dream home thro Conells, Kasia is amazing and helpful mortgage adviser, she look after clients so well . Her job is her passion which make much easier for the buyers . Also Jess very good sales person which help us a lot to complete our purchase. High recomend and I will be back .

Alicja · 26 October 2020

★★★★★ 5/5

Google

Really impressed at the service, communication and efficiency of Connells, both prior to moving in and after. Would highly recommend in this current climate, very well prepared and professional especially during this pandemic. Thank you so much to Taylor and Nikki for a swift and smooth transition in to our new home. We are both very impressed.

Helen · 26 October 2020

★★★★★ 1/5

Trustpilot

Don't bother with the Lifetime mortgage

Don't bother with the Lifetime mortgage service. It's a waste of money.Other brokers will not charge you until the transaction is successful and at a cheaper rate.I honestly don't know what I paid for. You can easily get the quotes free with other brokers or searching independently and with connells you still pay the admin fee each time anyway for them to do the application.The deals aren't the best on offer either. I shopped around and found better deals in other areas and I couldn't help notice most of the better deals they recommended were owners of connells.Waste of money, shop around.

Mr · 11 November 2023

★★★★★ 5/5

Google

Excellent communication, supportive staff and quality services 👏! …

Ioana · 18 July 2025

★★★★★ 1/5

Trustpilot

slow to return your deposit, lack of transparency, unhelpful

I rented through another letting agency (Barnard Marcus - absolutely terrible experience), but for some reason returning the deposit was done by Connells (probably because they're all owned by Sequence). I had to call them and it seemed that otherwise the deposit release would've been stuck. They took another 2 weeks to release the deposit though there were no disputes or anything. Most of their co-workers try to brush you off if you call them to enquire. I'm sure this is not the way they are when they try to GET your money.

Bence · 1 November 2023

★★★★★ 1/5

Trustpilot

Connells Mutley Plain

We used Connells in Mutley Plain . Agent came out and gave us what we thought was a great valuation , so we decided to sign up with them . BIG mistake , check the tie in period / contract length , it was 6 MONTHS ! Over this period we had 8 viewings . We weren't satisfied and asked for dual agents to sell home instead of sole agent . Valuation agent said he'd get back to us after Monday morning meeting to give us reply . Waited 2 weeks and we're smooth talked into staying with them . We dropped our asking price by £25,000 after being asked to "work with them" . After several weeks we were asked if we'd consider a further final price reduction ...... Manager got involved and told me he would contact me in the morning regarding the matter of dual agents . We waited 26 days for a reply from the manager. We didn't get a reply, so we gave Connells 28 days notice to terminate contract.Beware of contract lengths BEFORE you sign the contracts and don't let them smooth talk you at your initial valuation . Right from the start , the manager stated that the air was a bit thinner at our price range....... Didn't fill me with confidence at all .

Plymouth · 30 October 2023

★★★★★ 5/5

Google

Our current tenant gave us notice to move and I rang Nikki straight away and she has sorted a new tenant to move in a few days later. She is so good at her job and knowledgable, and always delivers. We will always use her going forward as we can trust her to get the job done with no stress ! Can’t recommend her enough 😀 Nicola and Kev xx

Nicola · 28 May 2024

★★★★★ 5/5

Google

Nikki, as always is amazing!! Nikki is friendly, honest, reliable, trustworthy and efficient. Thank you for everything you do to help me with my rental properties. You are the best xxx KC

Good · 26 October 2023