Trusted Agent profile · Consett

Hunters Consett reviews

2.6

★★★★★

707 reviews across 3 platforms

15 Victoria Road, Consett, DH8 5BQ, DH8 5BQ

Hunters's office in Consett, at 15 Victoria Road, is rated 2.6 out of 5 across 707 reviews on three platforms, including 91 Google reviews rated 4.4.

Google logo

4.4 / 5

91

Reviews on Google

This office

Yell logo

5.0 / 5

5

Reviews on Yell

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Consett office, from every platform, shown as written. First names only.

5/5

Google

Highly recommended. Friendly, professional and very efficient. Sale agreed in only a couple of weeks!

Jane · 14 June 2024

1/5

Trustpilot

I've rented with them for 6 years and…

I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.

Mathieu · 22 March 2022

1/5

Trustpilot

I was absolutely nightmare deal with…

I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.

Alan · 8 November 2020

1/5

Trustpilot

They didn't turn up for a viewing

They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.

Georgia · 10 November 2023

5/5

Google

Reese and Gemma are absolutely amazing!

Tina · 10 October 2022

Agent replied · 11 November 2024

Thank you for your review Tina, it was a pleasure working with you.

5/5

Google

1st class service. Well done and Thankyou

Heather · 10 October 2024

5/5

Trustpilot

Selling

unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!

Meeta · 22 March 2024

5/5

Trustpilot

There ARE decent estate agents…Who knew?

I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.

Luke · 16 May 2022

5/5

Google

Good estate agents. My husband used them to sell his mums house. They were very helpful and kept us informed with everything.

Louise · 13 November 2017

Agent replied · 11 November 2024

Thank you for your feedback

1/5

Trustpilot

Unhelpful and rude

Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.

Pollyanna · 4 January 2021

5/5

Trustpilot

Amazing service!

I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.

Rikki · 24 March 2021

1/5

Google

fob you off if they get back to you

Kevin · 10 October 2021

Agent replied · 11 November 2024

Kevin, I’m sorry that you felt that you had to leave a 1 star review, we at Hunters Consett take reviews very seriously and for this reason we try to reach out to our clients to understand their concerns, however I am unable see any reference to you as a client on our database, which makes me suspicious as to why you would leave a review if you are not a real client, if you are a genuine client I am sure you will contact our office directly so that we can bring some resolution to your concerns.

1/5

Trustpilot

Did not turn up for appointment

Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened

Andy · 7 June 2022

1/5

Trustpilot

DO NOT USE!

DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.

Anna · 29 May 2022

5/5

Google

Very friendly and professional agents. I had a chat with Nichola when I was looking for flat. Highly recommended.

Muhammad · 14 November 2014

Agent replied · 11 November 2024

Thank you for your feedback

1/5

Trustpilot

Portishead Branch - lack of communication, rude staff

Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend

Lucinda · 12 January 2022

1/5

Trustpilot

Absolute clowns

Absolute clowns! Always have a attitude, never want to sort any issues with the property. I left the property 2 month ago and they aren't releasing my deposit, talking about damage when I have emails from them accepting it wasn't my fault. Avoid!

Luke · 5 November 2020

1/5

Trustpilot

They are rude and unprofessional.Didnt…

They are rude and unprofessional.Didnt come up after giving appointment .Reviews on google are fake .

Nadia · 22 December 2023

1/5

Trustpilot

Allowing gazumping

Allowing gazumping. Awful estate agents. Won’t be using again. STAY AWAY

Nelly · 19 March 2024

1/5

Trustpilot

Worse experience with estate agents.

Worse experience with estate agents.Scamers, directors own many houses and rent them.You'll definitely have issues with taking back your deposit.Totally don't recommend.🤮

Vali · 27 June 2023

1/5

Trustpilot

Contacted regarding a property I was…

Contacted regarding a property I was interested in viewing, the lady who took the call was extremely rude and dismissive. never again.

Tayo · 16 June 2023

1/5

Trustpilot

Terrible agents

Terrible agents. All talk. Estate agent Aysima promises viewings on properties and never delivers. Avoid.

In · 27 November 2023

5/5

Google

Very pleased with the service. Graeme and Reece are very proactive. Would recommend.

Sean · 13 November 2018

Agent replied · 11 November 2024

Thank you for your feedback

5/5

Google

Great company to work with. Personable and always deliver. Would recommend!

Tom · 13 November 2019

Agent replied · 11 November 2024

Thank you so much for your review Tom, it is a pleasure to deal with you. Kind Regards, Hunters Consett.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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