Trusted Agent profile · Congresbury
Verified
★★★★★
131 reviews across 3 platforms
The Cross, 1 & 2 Broad Street, Congresbury, BS49 5DG
Robin King Estate Agents's office in Congresbury, at The Cross, is rated 4.6 out of 5 across 131 reviews on three platforms, including 124 Google reviews rated 4.7.
Every review we hold for the Congresbury office, from every platform, shown as written. First names only.
5/5
GoogleVicky provides an excellent service as management for my rental property. Always professional and friendly, great communication and timely actions where needed.
Thank you for your kind feedback! We’re so pleased to hear that Vicky continues to provide a professional, friendly, and responsive service. Your comments are greatly appreciated!
1/5
GoogleThe worst company that I rented from. Good luck getting deposit back from them, and being ignored in emails with no information and zero updates whatsoever.
5/5
GoogleReceived the absolute best service from Jack! He was incredibly helpful, friendly and accommodating, arranging a viewing for my mum and me at very short notice. We really appreciated his excellent service, thank you, Jack!
5/5
GoogleFull marks to Robin King on every count as agents selling my house last year. I really appreciated the way the whole team was so friendly and efficient from first contact, through viewings and feedback, then keeping me well informed as we proceeded to completion. They really know their market and the area, plus they care about their clients, so I would definitely recommend their services.
Thanks for the recommendation. It was a pleasure to help with your sale.
5/5
GoogleMike O'Donnell and the team are a pleasure to work with and I would recommend their service to anyone. Thanks again for your help.
Thanks Jack - it was a pleasure to help you.
5/5
GoogleI can't express how pleased I am with the service provided by Robin King.The team (Mike and Alex) were fantastic to deal with, providing informative and valuable insights throughout the entire process. They made purchasing a home a wonderfully smooth experience. I highly recommend Robin King for their expertise, professionalism, and commitment to making real estate transactions seamless. Five stars all the way!
Thank you, Jordan. We were thrilled to help you find your new home.
1/5
TrustpilotScammy agency will try to keep your deposit..
Do not use RK for renting- They will attempt to take as much of your deposit as possible. They tried to use OLD photos from before we moved out/finished cleaning before we showed our own proof photos. They also don't really care about inconviencing you. There was scaffolding blocking our only exit/entrance and had no intentions of moving it until i had to talk with safety and legal. If you're renting with them make sure you have photos of e v e r y t h i n g not just the whole rooms either get close ups. & Get everything in written proof and screenshots. Update: They will also start harassing you by email when you leave your review :)
5/5
GoogleThis is the third time we have used Robin King to sell a house and I wouldn’t use anybody else . Their commitment to selling our property was 100% and they managed to secure the asking price in a very short period of time in what is currently a very difficult market. They produced a stunning brochure , carried out many viewings and always gave feed back. During the negotiating and legal procedures we were always kept well informed. The whole team were extremely professional and caring but a huge shout out has to go to Ruth who really went above and beyond to ensure that we were happy and comfortable with what can sometimes be a stressful time. Many thanks all Sian and Chris
Thanks Sian and Chris, we were so happy to be able to sell your house for you again. I really enjoyed working to achieve the best for you and wish great happiness in your new location. Ruth
5/5
GoogleMy partner and I have had the pleasure of working with Alex for the last couple of weeks, she's been helping us find our new home. So far we've viewed 3 properties with Alex's assistance. She has been so helpful and understanding of our wants and needs in a new home. It feels as though she really knows us. Our two year old, who Alex kindly hung out with so we could properly look round the houses, is also a big fan!
It was my pleasure and thank you for the lovely review. Alex
5/5
GoogleMy partner and I have had the pleasure of working with Alex for the last couple of weeks, she's been helping us find our new home. So far we've viewed 3 properties with Alex's assistance. She has been so helpful and understanding of our wants and needs in a new home. It feels as though she really knows us. Our two year old, who Alex kindly hung out with so we could properly look round the houses, is also a big fan!
It was my pleasure and thank you for the lovely review. Alex
5/5
GoogleRobin King Estate Agents were brilliant from the first viewing all the way up to helping us buy our new house in Bristol. In particular we were so happy we got Ruth as our agent. She was professional and friendly and kept her head (and everything on track) when things got fraught. I would definitely recommend them without hesitation.
Thanks, Paul for the great review. We wish you all the best in your new home.
5/5
GoogleWe sold out house with Robin King last year. Mike was brilliant. He kept us in the loop and was a pleasure to deal with.
5/5
GoogleShannon showed us the property and was very courteous and helpful. She received us warmly and answered all our questions.
1/5
GoogleGone down hill. Do not recommend.
We’re very sorry to read your review and to hear that you feel we have “gone downhill.” We take all feedback seriously and are always keen to address any concerns directly. Unfortunately, we’re unable to match your name with anyone in our records, so we can’t look into this matter further at the moment. We would really appreciate it if you could contact our office directly so we can understand what has happened and work towards resolving any issues.
5/5
GoogleWe are so grateful to the entire team at RMJ for helping us purchase our first home. …
5/5
GoogleThe staff at Robin King have helped us rent out our property, nothing is too much trouble, issues are dealt with prompt attention we are more than happy that we chose them
Thank you, Helen!
5/5
GoogleVery happy with the service we received from Ruth - worked very hard to ensure we were always kept up to date during the process even though the purchase run into unexpected problems. Would def recommend
Thank you Gareth for your kind words it was a pleasure to work with you. Ruth
5/5
GoogleRobin King have been professional and diligent and very helpful.The photographs taken of my property were absolutely brilliant, can't recommend them enough, thank you.
5/5
GoogleWe viewed a property with Mike and he was one of the loveliest, most genuine estate agents that we’ve dealt with in our extensive hunt for a house. The location of the property wasn’t quite right for us, but I hope we will find another house with Robin King as they have been a real pleasure to deal with!
Thank you for your lovely review. Fingers crossed we find the perfect house for you!
1/5
TrustpilotTerrible
Terrible. Rude, callous, lacking in transparency.
5/5
GoogleThank you team for the great support in trying to find our dream home
5/5
GoogleVery happy with fast response and communication was great, professional advice and service.
5/5
GoogleI sold my house with Robin King and I would highly recommend them. They offer a personal service, are friendly and easy to work with and are very knowledgeable.
Thank you Joanna, it was a pleasure working with you.
5/5
GoogleGreat service from a professional team, resulting in a quick sale and the property moving through to completion in record time. Very pleased and would thoroughly recommend this business.
Thank you Nigel, we wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robin King Estate Agents's Congresbury office has 131 reviews across three platforms: 124 on Google, 2 on Facebook, 5 on Trustpilot.
Robin King Estate Agents Congresbury is rated 4.6 out of 5 across all 131 reviews, and 4.7 out of 5 on Google from 124 reviews.
Robin King Estate Agents Congresbury, The Cross, 1 & 2 Broad Street, Congresbury, BS49 5DG.
