Every review we hold for the Congleton office, from every platform, shown as written. First names only.
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1/5
GoogleThere is virtually no cement in the mortar joints of the external wall bricks. The filler material disintegrates instantly with light hand rubbing, leaving holes in the joints. In addition, multiple bricks at wall corners have developed obvious cracks. This shoddy bricklaying fails to secure the wall tiles, seriously weakens the exterior wall structure, causes a high risk of rainwater infiltration, and does not comply with UK building regulations The developer is attempting to shift all responsibility and falsely blame the cement supplier for the defective brickwork.
The fundamental issue lies in their shoddy construction workmanship rather than raw material quality. Proper mixing ratios and professional bricklaying are the builderβs obligation under the building contract. They cannot evade their contractual liability by passing the buck to a third-party supplier. The missing cement compound in brick joints, crumbly filler and cracked corner bricks are direct results of their substandard construction, for which they must take full responsibility and carry out full remedial repairs at their own cost.
Qingyu Β· 11 July 2026
Agent replied Β· 11 October 2026
Hi Qingyu Lin, thank you for your review and for bringing your concerns to our attention. We acknowledge your feedback and understand that you are currently in communication with our Customer Care team regarding this matter. We appreciate your patience and value your feedback. Best wishes, Laura
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5/5
GoogleI absolutely love my Bloor Home at Thorsten Fields , Congleton
Julie and Damon in the show house have been absolutely amazing. Like a lot of moves mine has been very extremely stressful due to the conveyancing company at the bottom of the chain of the property I sold bordering on breaking the law and causing a 6 week delay
Julie and Damon were so supportive I canβt thank them enough
My elder daughter had a Bloor Homes property previously and she was very happy
I was very impressed with how it was built
The last thing that sold me on the development was an online snagging company said that Bloor Homes is the gold standard by which all other developers should be measured against
Everyone of my new neighbours rave about Julie and Damon and the quality of their Bloor Homes
Keep up the good work
10/10
Mark Β· 25 March 2026
Agent replied Β· 16 April 2026
Hi Mark, we are so happy that you had an enjoyable experience with the sales team and that you are
thrilled with your new home. We truly appreciate your support and wish you all the best in your new home, Laura
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5/5
GoogleWent to look at the 2 show homes. There is a new development coming at my home town, so wanted a look around first, to see what the new houses will be like.
CSZ Β· 15 March 2026
Agent replied Β· 11 October 2026
Hi there, thank you for visiting for our Thorsten Fields showhomes. We hope to welcome you back again very soon. Best wishes, Laura
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5/5
GoogleA lovely development on the outskirts of Congleton. Damon and Julie are just the best and can't do enough for you. Their knowledge about the development is amazing and they are never pushy. Any questions are answered and nothing is too daft to ask (although I worry they'll be sick of seeing me π€£). When making interior choices they make sure you are well aware of all the options and don't try to upsell. The development itself is very well designed with a good mix of open spaces while still providing a good private feel to street layouts. It's going to be amazing to see the development continue to grow until completion.
James Β· 27 January 2025
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5/5
GoogleRating only, no written review.
Aysia Β· 8 October 2026
Agent replied Β· 11 October 2026
Hi Aysia, thank you for your 5* review. We really appreciate your support and wish you many happy years ahead at Thorsten Fields. Best wishes, Laura
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5/5
GoogleRating only, no written review.
DANa Β· 27 September 2026
Agent replied Β· 11 October 2026
Hi Dana, thank you for taking the time to leave a 5-star review. At Bloor Homes, we strive to deliver a positive experience for every customer, so it is wonderful to hear that you have been so pleased with your experience. Wishing you all the best in your new home, Laura
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5/5
GoogleRating only, no written review.
Terry Β· 7 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.