5/5
GoogleI recently brought a property through John Alexander and Amber was really helpful and professional throughout the whole process.
Trusted Agent profile · Colchetser
John Alexander Estate Agents and Letting Agents Colchetser reviews
★★★★★
97 reviews across 3 platforms
1 Church Road, Tiptree, Colchetser, CO5 0LG
John Alexander Estate Agents and Letting Agents's office in Colchetser, at 1 Church Road, is rated 4.5 out of 5 across 97 reviews on three platforms, including 95 Google reviews rated 4.5.
Reviews
Every review we hold for the Colchetser office, from every platform, shown as written. First names only.
Google1/5
GoogleWe bought our house through John Alexander. The whole process was stressful from start to finish. During the 6 months it took to go through we had no correspondance and were not kept updated. We had to do all the chasing and each time we rang up we spoke to a different member of staff who promised to pass messages on but didn't. When we raised this issue they didn't believe us. We would never use John Alexander again. Be aware.
5/5
Google5 star all the way , Jack and Amber have been nothing but helpful,supportive and professional through out the whole process of selling my home , I cannot recommend or thank them enough
Agent replied · 11 June 2024
Hi Deborah, Thank you for your kind words. We wish you all the best for the future.
5/5
GoogleExcellent support and service from start to finish, would highly recommend.
1/5
GoogleWorse letting agents going, my boiler has been condemned for 2nd year on the trot which means it’s been turned off so I have no hot water etc. They know about it but when you call to talk to them no one is in office for the day. How can there be no one to deal with urgent repairs, this is not the 1st time and probably will not be last time.
5/5
GoogleAmber was very helpful!
5/5
GoogleWe have just successfully sold our house through John Alexander Estate Agents and want to thank them for helping us through the process. The friendly, professional approach of everyone on the team made it a pleasure to deal with them. We were kept fully informed all along, making everything go smoothly. We are certainly happy to recommend them!
5/5
GoogleDealing with the wonderful Jasmine has been an absolute pleasure! Very professional, responsive and lovely to talk to. Thank you for everything Jasmine xx
5/5
YellTOP OF THE MARKET
We have recently brought a property through John Alexander Estate Agents and would highly recommend to anyone moving. They made our journey in finding a new family home a stress free as possible. Although they are all very professional and give a quality service we would not of done this without Amber the young lady who we dealt with very frequently, she was so honest and supportive throughout the sale and just generally a lovely person. We have settled into our new home and are lovely it. Thank you so much team and we wish you to stay safe, well and healthy. 💐 Best Wishes, Mr & Mrs Russell...
5/5
GoogleMy dealings with Jasmine at John Alexander Lettings have been prompt and professional, I would recommend - thank you Jasmine
1/5
GoogleCalled to arrange a viewing and spent quite a while on the phone as they took down an excessive amount of information and tried to sell unwanted services to me. They never confirmed the viewing or called me back. When I called them they were completely unapologetic. This is why online estate agents are growing in popularity.
5/5
GooglePolite helpful and a pleasure to talk to. Always ready to help us with any queries we. had
Agent replied · 11 June 2024
Thank you Anne, it was a pleasure to help you move into your forever home. We wish you all the best :)
5/5
GoogleI have been really happy with the communication i have received from the team through out my sale process. Also when my sale fell through due to the buyer pulling out they immediately got in touch to have new pictures taken as you had new improved equipment. Very happy with the service overall
5/5
GoogleHave rented a few properties through John Alexander and found them exceptionally professional and helpful in finding the right tenant. Jacqueline and Amber go out of their way to advise and support me in the whole process.
Agent replied · 11 June 2024
Thank you Nina, thank you for your kind words. I hope we can be an assistance in the future.
5/5
GoogleProfessional agency, good quality house representative of the pictures/description. Viewing arranged quickly. Thanks Jasmine
5/5
GoogleWe used John Alexander to sell our house and we was extremely happy with the service they provided. They was always on hand to do viewings if we wasn’t in and we found them to be very helpful. We would definitely recommend them and will be using them should we decide to move again one day ! Well done all 👍 …
3/5
GoogleLovely little road, but having cats property was a little near the busier road for my liking and opp a pub, but house was lovely very high spec would have been perfect if further down into the road
5/5
GoogleI recently sold my property through John Alexander Estate agents. Richard, my main contact, was helpful throughout, successfully marketing and ultimately selling my property. Amber also gave help and advice. Overall a very positive service.
5/5
GoogleHad our property valued by Amber and the service was very professional thank you
Agent replied · 11 June 2024
Hi Shelley, Thank you for your feedback, if you ever need our assistance you know where we are :)
5/5
GoogleJust had a very positive experience renting a house through John Alexander Estate Agency. We lucked out having a very friendly and efficient letting agent called Jasmin who was always contactable and returned texts and phone calls very quickly! She made the whole process in fact enjoyable. Highly recommended. Well done Jasmin. Thank you.
5/5
GoogleJack and Amber have been extremely helpful, understanding and considerate in helping me sell my property. I would give them a well deserved 5-Star rating. They worked very hard to sell my property and achieved a great result. I would recommend them to anyone who's considering moving home.
5/5
GoogleDealt with a gentleman called Craig when we were selling our house in Tiptree. He was very helpful with his expert advice as he has decades of experience in this field. We found this firm to be professional & honest. I would highly recommend an experienced agent to ensure you get the best price for your house. Thank you for everything!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCouldn’t have asked for more support and contact with our agent, Amber. Personal and so professional, putting us completely as ease buying our first ever home! Thank you very much Amber :)
5/5
GoogleJust had a very positive experience renting a house through John Alexander Estate Agency. We lucked out having a very friendly and efficient letting agent called Jasmin who was always contactable and returned texts and phone calls very quickly! She made the whole process in fact enjoyable. Highly recommended. Well done Jasmin. Thank you.
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