Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis family run business really goes the extra mile for landlords and tenants.
Matthew has been extremely helpful and efficient in all matters. He will always return our calls if he is unavailable.
There are a couple of other people we have dealt with - I believe their names are Sal and Simon…? Everyone has been superb.
We have many properties and use agents in different areas but both my husband and I agree that the service this company gives us is very high standard.
If you are a landlord in the area we would highly recommend Matthew James in Colchester.
Mary · 25 February 2025
★★★★★ 5/5
GoogleMatthew James and his team when above and beyond always polite and helpful nothing has been too much trouble and I’d give them more than 5 stars if I could!
Charlotte · 17 September 2025
Agent replied · 17 April 2026
Thank you so much. We really appreciate the review,
★★★★★ 5/5
GoogleWe have been with Matthew James for last 2 years and from our experience we would like to recommend Mathew James to any one. Quick at repairs. And to be honest makes everything relaxing and professional. Keep up the good work.PositiveProfessionalism
Teena · 17 June 2022
Agent replied · 16 June 2024
Thank you Tenna, it really means a lot to us all to hear such positive reviews.
★★★★★ 5/5
GoogleMatt managed my property for the past 7 years. He is such a lovely and professional guy, nothing ever too much trouble for him. I have recommended his services to my friends and will keep doing so. He helped me with the sale of my house and now I'm sad to say my goodbyes to him. Renting, selling, managing property, and anything else above, I will be engaging Matt again.
Kat · 19 November 2023
Agent replied · 16 June 2024
Thanks Kat. It’s always a pleasure working with you.
★★★★★ 5/5
GoogleOur experience was surreal & very well amiable to the very last detail. Their level of professionalism is second to none & the two agents( Mark & Sam), who were assigned to us were very helpful. They both were expedient, acted with esteem decorum & were very friendly. To sum it all up, we would give them 9.5 over 10 only because we believe avidly that true excellence warrants constant improvement in every sphere of life.
Sylvester · 17 June 2023
Agent replied · 16 June 2024
Sylvester, thank you so much for such a lovely review. We are delighted to have helped you and your family.
★★★★★ 5/5
GoogleFollowing the decision to rent out my mother's house, following her move to a residential home, Matthew James provided fantastic support to me throughout the process of preparing the house for the rental market, and identifying suitable tenants for the property. Throughout the last year they have proved extremely responsive to any issues, and provided excellent support. I would recommend them to anyone considering renting out their property without any hesitation.
Keith · 20 October 2023
Agent replied · 16 June 2024
Thank you so much Keith, really appreciate your comments
★★★★★ 5/5
GoogleGot referred to Matt at MJPC. This was my first time letting out a property and it was just so simple. It went from getting added to Rightmove on Sunday to viewings beginning the day after and by the Wednesday I had a tenant agreed.
Really really simple and really knowledgeable as well.
Been in good hands the whole way through and for the coming years….
Thanks again to all of you at MJPC!
Harvey · 17 June 2023
Agent replied · 16 June 2024
Harvey, thank you so much for your very kind review. It was an absolute pleasure working with you. With very best wishes
★★★★★ 5/5
GoogleMatthew has made our move to Colchester much easier. He is approachable, accommodating and efficient. My partner and I had a very tight window to make our move and Matthew met all of our needs. He provides the kind of personal engagement that makes the difference when trying to locate and secure a home. We didn’t receive this kind of personal treatment from any of the bigger real estate agencies in town.
Claiton · 17 June 2023
Agent replied · 16 June 2024
Thank you Claiton for your very kind review. We are delighted it's all gone well for you and wish you all the very best in your new home.
★★★★★ 5/5
GoogleMatthew has been great through out the whole time using Matthew James, we have just moved into our third property with this company and they have been amazing. Any time we need something or even to discuss something Matthew has always been available to help and sort things out straight away. I’d highly recommend Matthew James, 5*. Matthew even helped us to find a new property when we needed to move!
Olivia · 17 June 2023
Agent replied · 16 June 2024
Thank you so much Olivia. We were delighted we could move you into another property through us.
Enjoy your new home.
★★★★★ 5/5
GoogleHaving traditionally dealt with the big names on the High Street it been an absolutely refreshing change to deal with a company that actually cares about what they are doing, returns your communications promptly and genuinely has your best interest at heart. Several potential tenants were found for my property and with their assistance we found what I believe to be the best tenant. I would not hesitate to use them again or to recommend them to other landlords or tenants.PositiveResponsiveness, Professionalism
Gary · 17 June 2022
Agent replied · 16 June 2024
Gary, honestly thank you for firstly taking the time and secondly for such a great review. We love what we do and enjoy securing the best tenants available. We live and breathe lettings and property management....
★★★★★ 5/5
GoogleMatthew has been excellent throughout the entire process of finding us a tenant. He acted incredibly quickly to value, put the details to market and find us a great tenant. We live abroad so it was great to have an agent so trustworthy; as we were letting out our home, Matthew was very sensitive to ours needs and ticked all of our boxes when it came to finding the right tenant.
We never had to chase for feedback or updates, and general communication was handled brilliantly. Also very competitive fees and straightforward contracts, with no hidden fees. Matthew also sorted out EPC, boiler serving and key cutting. It was incredibly refreshing to know we were in safe hands throughout the process, as well as going forward as Matthew manages the property for us.
We will most definitely be using MJPC whilst we are landlords and will recommend to our friends and family.
Thanks Matthew!PositiveResponsiveness, Quality, Professionalism, Value
Emma · 17 June 2022
Agent replied · 16 June 2024
Emma thank you so much for taking the time to send this over. It honestly means so much to us all here at MJPC
★★★★★ 5/5
GoogleAs a first-time homeowner renting out a property, Matthew James Property Consultants Ltd have been extremely helpful. The process was explained to me in simple terms and I have always felt very much ‘in the loop’ during the whole process. Communication has been frequent and any questions I’ve had have been answered in a timely manner. Matthew is always keen to present several options for me to give my thoughts on. I am currently working abroad and he organised for my property to be rent-ready and all services to have necessary checks and certificates. He gives an efficient and stress-free service. I would happily recommend this company to friends, family and anyone looking to rent their properties. An excellent company.
William · 17 June 2022
Agent replied · 16 June 2024
Hi William, honestly thank you for your recent feedback it so very much appreciated and means so much to us all in the office.
★★★★★ 5/5
GoogleAll communication and process went smoothly and sufficiently with our rental. We would recommend using Matthew James.
Hayley · 17 September 2025
Agent replied · 17 April 2026
Thank you so much Hayley. 👍 …
★★★★★ 5/5
GoogleMathew was so pleasant and helpful.The whole process went through smoothly and we would recommend this agency to anyone.
Christine · 17 June 2023
Agent replied · 16 June 2024
Thank you Christine.
★★★★★ 5/5
GoogleWould just like to say how awesome this Company is ! Very responsive and very helpful with everything I would Definitely recommend this company thanks again for everything craig
Craig · 17 June 2022
Agent replied · 16 June 2024
Thank you Craig, glad everything is going well with your new home.. 🏠 …
★★★★★ 5/5
GoogleMy company undertake plumbing & heating work for Matthew James property. We find them
To be very professional and offer excellent service to there landlords and tenants. And are a pleasure to work for, highly recommend.
Ryan · 26 January 2025
Agent replied · 23 January 2025
Hi Ryan, really appreciate this. Thank you so much for taking the time. 👍👍👍 …
★★★★★ 5/5
GoogleTop service from Matt and the team thanks
Martin · 17 February 2024
Agent replied · 16 June 2024
👍👍 …
★★★★★ 5/5
GoogleStill in the same property I was when Matt took over. Now lived here for 7 years. Matt and his team are very professional and are always pleased to helpPositiveResponsiveness, Quality, Professionalism, Value
Matt · 25 August 2021
Agent replied · 16 June 2024
Thank you Matt. 7 years have flown past
★★★★★ 5/5
GoogleAs a first time landlord there was a great deal to think about, from getting the house ready all the way to rented. I picked MJM based on reviews and they haven't disappointed. Great service and I have outsourced as much as i could to them to lighten the load.
Alex · 17 May 2024
Agent replied · 16 June 2024
Thanks Alex, delighted we could deliver. Tenants are loving the property.
★★★★★ 5/5
GoogleMatthew James is an excellent professional property consultant company. We have enjoyed every moment we engaged them. Their services are top notch. They are customer friendly and very efficient in discharging their duty. They attended to all our property needs with very professional attitude, time conscious and cheerful disposition. We will gladly recommend them to everyone in need of a good property manager.
Paul · 17 June 2023
Agent replied · 16 June 2024
Paul, thank you so much for such a great review. We are delighted it all went well. Best wishes MJPC
★★★★★ 5/5
GoogleMatt is very efficient and quick to resolve any issues that should arise. He's got the personal touch that alot of larger businesses don't.
Emma · 17 June 2022
Agent replied · 16 June 2024
Emma thank you for your kind words. Always trying to go the extra mile for tenants and landlords
★★★★★ 5/5
GoogleWe've had the pleasure of working with Matthew James Property Consultants Ltd for the past 2.5 years and couldn't be happier. As a family-led business, their personalized approach and deep expertise led us to find our perfect home. The team's professionalism, prompt assistance, and genuine care have made every interaction a pleasure. Highly recommend them for their outstanding service!
Alican · 21 August 2023
Agent replied · 16 June 2024
Thank you so much Alican for your fantastic feedback. We really appreciate it. Best wishes MJPC
★★★★★ 5/5
GoogleI currently rent a flat through these guys they have been very easy to deal with throughout my ongoing tenancy. I always recieve quick responses to any queries i have. Also at the beginning it was a stressful time for all due to covid 19 restrictions but the whole process of getting me into my home was dealt with extremely efficiently by staff that really know there stuff.
Sean · 17 June 2022
Agent replied · 16 June 2024
Sean, thank you for your kind words. It was our pleasure to take the stress out of moving.
★★★★★ 5/5
GoogleThey were fantastic to work with for a letting. They managed expectations, responded in a timely manner with open and honest communication and really helped us feel confident in securing a place. Matthew and his team are a pleasure to work with and they made us feel so welcome in our new rental. Thank you again!
Sian · 17 June 2023
Agent replied · 16 June 2024
Hi Sian,
Thank you for your very kind review. We are delighted its all going well.
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