Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn’t recommend Gyles & Rose enough. I rang up for a viewing on a property, spoke to Matthew. He managed to arrange me one for the next day. He was extremely knowledgeable about the surrounding areas & pointed out several aspects of potential improvement that could be undertaken on the property that I had overseen. Unfortunately it wasn’t the right property for us but Matthew took the time for me to give feedback on the property and has since been in touch with similar ones that meet our criteria. Great overall service & big thank you to Matthew in particular. 5⭐️
J · 14 November 2024
Agent replied · 11 December 2024
Thank you for the review, Matthew is looking forwards to finding you your dream home!
★★★★★ 5/5
GoogleJonathan and Mathew were totally brilliant estate agents. We had tried other leading estate agents before them but to no avail didn't sell our home. Jonathan came to see us and stated that he would sell our house within a 3 week period and true to his word he did. Mathew and Jonathan were amazing and kept us updated and informed of any viewings making sure our house was marketed wonderfully. the property description of our home was phenomenal, a true wordsmith and the photography exceptional. We could not rate Jonathan and Mathew high enough the 5 star rating isn't enough. exceptional estate agents. We would highly recommend 100% absolutely fantastic.
Marie Edmonds
Marie · 14 November 2024
Agent replied · 11 December 2024
Hi Marie, Thank you so much for the glowing review! We are so happy to hear you were satisfied with the service provided and we wish you all the best in your new home, it was great working with you :)
★★★★★ 5/5
GoogleWe had an incredible experience buying our first home with gyles and rose! They kept us updated the whole way through and would answer all our questions in a timely manner. We would 100% recommend and a special thank you to Callum for taking us through the journey
Hannah · 4 August 2025
Agent replied · 24 August 2025
Hi Hannah, thank you so much for the review, glad you were happy with the service provided - many thanks Jonathan
★★★★★ 5/5
GoogleMy partner and I came to know Gyles & Rose whilst searching for our forever home. Great news - we found it but, even better, having met Jonathan on the day of our viewing we thought we’d found a great estate agent, too, for our own sale. Jonathan, Matthew and the team are simply stellar. Gyles & Rose leave the competition for dust and are an all-round delight to do business with. If you are looking for a professional, competitive service, with a fantastic team who will treat you well and treat your house sale and purchase as though it’s their own forever home, then the intelligent choice is most definitely Gyles & Rose
Shelley · 13 April 2024
Agent replied · 15 June 2024
thanks you much for the kind words - we loved working with you :)
★★★★★ 5/5
GoogleI applied for a flat viewing on RightMove, and Matthew from Gyles & Rose contacted me the same day. There was some complications with house viewings where they had to be suspended due to the seller being heavily pregnant. In the meantime, Matthew found answers to all of my questions regarding the property. He also spoke highly of the seller which grew my confidence.
Once viewings were back in place a couple months later, Matthew reached back out, and told me of the set viewing times which I couldn’t make. He was not pushy in any way, and said he’d reach out once viewings windows increased, to which he did.
Throughout the whole experience, I could see the respect he had for both me and the seller, and I felt confident and stress free throughout the whole process because any anxieties or questions I had, even separate to the property (as I’m a first time buyer), he took the time and due diligence to ensure I knew every single step of the process.
I honestly couldn’t recommend anyone more. I’ve viewed a few properties with various companies, but Matthew at Gyles & Rose really stood out to me. Thank you Matthew!
Keziah · 6 June 2025
★★★★★ 5/5
GoogleCouldn't recommend Jonathan and the team more. Valuation ranged between £25K-100K higher than 3 other local estate agents, and had multiple offers all within and over guide price within 1 week. House went on the market on the Thursday and was under offer by the following Wednesday.
They were also brilliant at chasing the sale through. Would thoroughly recommend, they made a stressful situation a lot easier.
T · 16 August 2024
Agent replied · 24 August 2024
Thanks so much for the kind review! :)
★★★★★ 5/5
GoogleJonathan and team were absolutely brilliant from start to finish of our sale. They were so on top of it and professional, whilst making sure to check in with us regularly. Friendly and reliable, would recommend to anyone! Great local knowledge as well which made such a difference when it came to pricing and selling. Thank you all :)
Amber · 14 November 2024
Agent replied · 24 October 2024
Thansk for the kind feedback Amber - we wish you all the best in your new home! :)
★★★★★ 5/5
GoogleFantastic experience from start to finish! The team provided a very positive and realistic valuation, managed viewings efficiently, and secured a great sale in no time. Their professionalism, communication, and expertise made the whole process smooth and stress-free. Thank you Jonathan and Matthew!
Yoel · 24 February 2025
Agent replied · 13 April 2025
Hi Yoel,
Thank you for your kind feedback, I am happy to hear we aligned with expectations.
All the best :)
★★★★★ 5/5
GoogleReview websites are so negative because we mostly only have something to say when we’ve had a bad experience. That wasn’t the case with Jonathan Harvey at Gyles & Rose. Jonathan was fantastic! His skillset was faultless and communication was always at the forefront of the transaction. His charm, knowledge and charisma shattered the age-old stigma around estate agents. Thank you Jonathan.
Stewart · 16 June 2023
Agent replied · 15 June 2024
Thanks for the review Stewart! All the best, Jonathan
★★★★★ 5/5
GoogleJonathan, Matthew and Callum are excellent in every way. We'd had a poor experience at another estate agent, and moved to Gyles and Rose as we thought them to be the best out of two or three others we looked at. They didn't disappoint, … More
Adrian · 21 July 2025
Agent replied · 24 August 2025
Hi Adrian, thanks so much for the review! Glad you were happy with the service provide :)
★★★★★ 5/5
GoogleJonathan and his team at Giles & Rose put the personal touch into our sale and worked so hard to get what was a stressful time (moving home) over the line. I would say they exceeded our expectations responding exceptionally prompt (all hours of the day) and very professional.
They were the only reason we actually got to move in the end through their determination and support along the way. Highly recommended.
Tony · 16 June 2023
★★★★★ 5/5
GoogleHighly recommend Jonathan and the team at Giles and Rose. They were brilliant throughout the whole process and are great at what they do. Loved the personal service.
Paul · 16 February 2024
Agent replied · 15 June 2024
Hi Paul,
Thank you so much for the review, it was a pleasure!
Jonathan
★★★★★ 5/5
GoogleWe have moved around quite a bit and have used a few estate agents over the years. The experience we had with Gyles and Rose for the sale of our latest property in Colchester was exceptional in every stage of the process, couldn't fault a single thing!! (which is unusual when dealing with estate agents).
They were efficient in getting the house on the market within a day as we were in a rush not to miss out on the house we wanted to buy. They were very professional and punctual during all viewings (given the peak of Covid situation) and worked well with us to close a good deal and a smooth process all the way from that point to completion of the sale.
All in all, me and my partner were very happy with the service we recieved and definitely recommend them to everyone we know as they need the recognition they deserve.PositiveResponsiveness, Quality, Professionalism, Value
Milad · 16 June 2022
★★★★★ 5/5
GoogleWe used Jonathan and Gyles & Rose at the start of the Pandemic to help sell our house. That was stressful enough but Jonathan put us at ease and he attended every viewing personally, staying in regular contact throughout. He was on call night/day/weekends. He work ethic was fantastic. During the sale we had a number of setbacks and if it was not for Jonathan's interventions, the sale would have been in serious jeopardy. I would highly recommend their services. Professional and outstanding.PositiveResponsiveness, Quality, Professionalism, Value
Wayne · 16 June 2022
★★★★★ 5/5
GoogleTop notch service right from our first meeting to discuss listing all the way through the sales process. Buying and selling property can be stressful business at times but Jonathan was there every step of the way to guide us through and get our sale over the line.PositiveResponsiveness, Professionalism
Isha · 25 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. It was a pleasure working with you.
★★★★★ 5/5
GoogleJust wanted to record our thanks to the team at Gyles and Rose for the brilliant work they put in when selling our property. Communication is key to a worry free house sale and Jonathan was super responsive to our questions and kept us informed of developments throughout every step of the process. Such a relief to find someone of your calibre and we wouldn’t hesitate to recommend Gyles and Rose to anyone!
Thanks again.
Steven · 16 June 2022
★★★★★ 5/5
GoogleI wish I could give the guys more than 5 stars. They are just that, superstars.
From first meeting to final completion they have been efficient, caring, totally reliable and at all times consummate professionals. Their judgement and organisational skills are faultless. I was never left wondering what was going on.
My first house sale in 40 years and they walked me through the whole process.
Don't go to some large corporate company. Let Jonathan and Matthew take care of you.
Ann · 16 June 2023
Agent replied · 15 June 2024
Thanks Ann, all the best, Jonathan
★★★★★ 5/5
GoogleGyles & Rose took over the sale of our property from a previous agent, who had two viewings in ten weeks. Gyles & Rose presentation was excellent, they kept us informed at every stage.
We had five viewings in four weeks which resulted in a successful sale.
We highly recommend Gyles & Rose.
Thank you for all your help, Brian and Maureen Jennings
Karen · 16 April 2024
Agent replied · 15 June 2024
Hi, Thank you so much for the review! :)
★★★★★ 5/5
GoogleCan’t recommend this Estate Agent enough. Jonathon & Matthew are honest, and personable. They market your property superbly and match buyers to your property profile. We had our house on the market 1 day, and in that time Jonathon had arranged 6 serious viewings, 3 of whom put offers in on our house, resulting in a sale from committed buyers ready to go. They have kept In touch with us and our buyers throughout the whole process.
Super impressed, forget the big chain estate agents and call GYLES & ROSE, you wont regret it.
Georgie · 16 June 2022
Agent replied · 15 June 2024
Thanks so much for the review Georgia, I hope you are enjoying your new home Best Wishes, Jonathan
★★★★★ 5/5
GoogleCan highly recommend Gyles and Rose, genuinely nice people who helped us every step of the way when selling our first home. Professional service throughout which must have been difficult to observe at times with all my dumb questions but nothing was too much trouble, will certainly use again if required in the future.
Jay · 18 May 2024
Agent replied · 15 June 2024
Thanks so much for the kind words, it was a pleasure! All the best in your new home.
★★★★★ 5/5
GoogleWe sold a house with the help of Jonathan and Matthew recently. Everything from marketing the property to communicating with the buyer went super smoothly. We were impressed with the care and attention to detail in all aspects of the sale. We strongly recommend Giles and Rose for anybody looking to move and cannot thank them enough for all of their help.
Nathaniel · 16 June 2022
★★★★★ 5/5
GoogleVery good service! Right from the viewing, Jonathan was knowledgeable of the property and has been helpful throughout the whole process! Would definitely recommend and use Gyles and Rose in the Future!
Stefan · 16 June 2021
Agent replied · 15 June 2024
Thanks so much for taking the time to leave a review. We loved working with you and wish you every happiness in your new home. All the best.
★★★★★ 5/5
GoogleA first class personal service, continuous communication, always available; thank you Jonathan for removing the stress from our property sale; we cannot recommend you highly enoughPositiveResponsiveness, Quality, Professionalism, Value
Mark&Michaela · 16 June 2021
Agent replied · 15 June 2024
It was a pleasure. Thank you for the review.
★★★★★ 5/5
GoogleJust sold with Giles & Rose and what a pleasure it’s been. Jonathan and the team are incredibly helpful/professional every step along the journey. I can’t thank them enough for all they have done. If you want an Estate Agent that cares and does all they can to help then look no further.
Glenn · 16 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.