Fine and Country Colchester reviews

★★★★★ 1/5

Trustpilot

What a diva!

What a diva! F&C operate a franchised company and so you are at the mercy of independents but lured by fancy advertising and excessive costs. And therein lies the issue, if the going gets tough….. Clara worked hard, no doubt, but when the going got tough, in a hissy fit, she incorrectly accused me of withholding pertinent facts, and she privately contacted my solicitor, which I found incredible seeing as she had sold an appartment a few doors down the month before! Very disappointed. Not to be recommended.

Chris · 23 September 2024

★★★★★ 5/5

Google

Had a seamless process on our recent house purchase. Everything from offer to completion was very straight forward and particular thanks to Tristan and Charlotte who were very polite and respectful during the offer phase and really helpful …

Will · 16 April 2024

★★★★★ 5/5

Google

Fine & Country are the estate agents for the house we are buying and Charlotte Coleman has been so helpful and available throughout this very stressful process! Thanks for everything Charlotte

Myriam · 26 March 2024

★★★★★ 5/5

Google

Myself and my wife were very impressed with Richard at Fine & Country, he was very helpful and quick in responding with our many queries. The dealings with everyone we encountered in the company was very professional and pleasant.

Simon · 16 July 2025

★★★★★ 5/5

Google

We would like to thank all at Fine & Country for their kind assistance and professionalism. Our house sold at an Open Day which they organised. They arranged and attended all of the viewings and kept us informed of all of the feedback. We would like to give a special 'Thank You' to Tristan and Charlie, at the Colchester Office, for their continued patience. We would definitely recommend Fine & Country to our friends and family and would use again if we decide to come back and buy in this country. Trudi & Jon Parsons

Trudi · 14 June 2023

★★★★★ 5/5

Google

selling your home is always an emotional roller coaster, i am sure everyone at Fine and Country Colchester will concur that the house sale we went through was pretty horrendous (delayed 10 weeks after we moved out on day of exchange / completion) due to the lack of communication and in my opinion negligence from some of the legal firms involved in this simple transaction. Charlotte remained calm and communicated effectively throughout the extended period even phoning while she was on holiday. I genuinely believe that without Charlotte on board pushing for this sale, this would not have got over the line. Thankyou Fine and Country, great team. good luck for all future sales

Liam · 14 June 2023

★★★★★ 1/5

Trustpilot

Frightening and traumatic experience

Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.

CJ · 1 June 2023

★★★★★ 5/5

Google

Charlotte was excellent and very helpful and kept us in touch with the progress at all times

Michael · 16 April 2024

★★★★★ 5/5

Google

Amazing service from Fine & Country! Thank you to Tristan and Charlie for your professionalism and courtesy, it has been an absolute pleasure dealing with you both, refreshing in fact!

Clare · 14 June 2023

★★★★★ 5/5

Google

Paula assisted with our property purchase, this particular purchase was not straight forward, but Paula was brilliant. Paula worked with us and the vendors, keeping us all in the loop, enabling us to complete our purchase extremely quickly. I can't be more grateful. 😊PositiveResponsiveness, Professionalism

Christina · 24 August 2021

★★★★★ 5/5

Google

Great service and communication, end to end. High quality marketing materials. Tristan is second to none.

Adam · 26 March 2024

★★★★★ 5/5

Google

Fine & Country Colchester branch were thoroughly professional and responsive and we couldn’t fault their approach and determination to sell our property. Despite some hiccups along the way, Brexit and COVID to make a few, which were out of everyone’s control, the team always kept a positive attitude and remained focused. Charlotte,Tristan,Paula and Charlie deserve a huge thank you and pat on the back for finally getting us over the line. I would absolutely recommend using their services to anyone who is thinking of selling a property, they are a very friendly and approachable team, who keep the client updated and informed throughout the process.PositiveResponsiveness, Quality, Professionalism, Value

Natalie · 24 August 2021

★★★★★ 5/5

Google

My experience with Fine & Country Colchester was excellent... They were innovative in a tough market to find a solution and were very professional from start to finish... I would 100% recommendPositiveProfessionalism

Matthew · 14 June 2021

★★★★★ 5/5

Google

Town and country staff were amazing. I would especially like to thank Charlie for being professional, always responsive and being on top of things. I would highly recommend the team again!PositiveProfessionalism

Debs · 14 June 2021

★★★★★ 5/5

Google

I cannot praise the team here highly enough, they exceeded my expectations at every point in the process. Their professionalism and passion was in abundance from the minute they first visited the property we then sold very quickly through them (having previously been on the market for months with another estate agent with no joy whatsoever). A very highly polished Estate Agents, couldn't have asked for a better service than the one they provided. It's pointless going to any other agent in Colchester as they simply will not offer what this team do.

Karrianne · 14 June 2020

★★★★★ 5/5

Google

Very helpful company helped to make the move stress free. Must say a big thank you to Paula a great asset to the company.PositiveResponsiveness, Professionalism

Paul · 14 June 2021

★★★★★ 4/5

Google

Paula and the team at Fine and Country Colchester are excellent. Really helpful and proactive. Highly recommend!

Tom · 14 June 2022

★★★★★ 5/5

Google

Fine&Country did a good job and were on hand when we absolutely needed them. They were willing to attend for additional visits and always arrived when agreed. The card congratulating us on our new home was a nice touch.

Katie · 26 March 2024

★★★★★ 5/5

Google

Paula was professional from start to finish of process. Always adding that personal touch, which makes such a difference!Highly recommended.

Claire · 14 June 2020

★★★★★ 5/5

Google

I am very pleased to say I have used the colchester branch of fine and country many times. The team there headed up by Charlotte Coleman and truly very professional. They negotiate and communicate which is all anyone can ask. I have no hesitation in recommending them

Richard · 14 June 2023

★★★★★ 5/5

Google

Charlotte, and the team, have helped us through the whole process of selling the house. They kept focus while trying to find us a buyer. We recommend Fine and Country. Thanks.

Ian · 16 April 2024

★★★★★ 5/5

Google

Excellent service, first class brochure, first class liaison re- viewings, rapidly back into action after failure of first sale to secure new buyers at a higher agreed price.

Margaret · 26 March 2024

★★★★★ 4/5

Google

I was very pleased with the speed that my house sold. I would put this down to the excellent online photos which attracted a solid day's viewing. From this came several offers and a completed sale some 6 months later.

Jennefer · 14 June 2023

★★★★★ 5/5

Google

Superb support in the sale of our house and purchase of our new house from start to finish. A great choice to go with them, heartily recommended!

Peter · 26 March 2024