5/5
TrustpilotJo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
Trusted Agent profile · Colchester
Connells Colchester reviews
★★★★★
1,647 reviews across 2 platforms
3a High Street, Colchester, CO1 1DA, CO1 1DA
Connells's office in Colchester, at 3a High Street, is rated 1.9 out of 5 across 1,647 reviews on two platforms, including 4 Google reviews rated 5.0.
Reviews
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAvoid at all cost
Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.
5/5
TrustpilotGood All Round Performance
The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you
1/5
TrustpilotThe worst Estate agent on the planet.
The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.
1/5
TrustpilotWorst agency
Currently renting a house through Connells. I am truly disappointed! They keep promising us that the constructor will come ‘today’ to fix reported issues but no one ever shows up and it’s been 5 weeks! No apologies either!
1/5
TrustpilotRenting for 6 years - worst estate agent I have used in that time.
Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.
4/5
TrustpilotNice experience with Emmie from…
Nice experience with Emmie from Colchester branch. She helped me to move smoothly. Signed rent with the agency and then direct contact with the landlord, however landlord is not efficient.
1/5
TrustpilotAbsolutely rubbish estate agent
Absolutely rubbish, I put an offer in on a house and they declined it because I couldn't view it on a certain day that suited them!Oh well there's plenty of estate agents, these are not one of use. Utterly unprofessional
1/5
TrustpilotAbsolutely terrible
Absolutely terrible. Andrew Scott of Connells refused to put a rental valuation on our property. He was then stubborn and arrogant when we queried it. I have an EXTREMELY dim view of this business...
1/5
TrustpilotThey are fraudulent
They are fraudulent. They keep your holding fee and return to tell you that your reference didn't go thru.
1/5
TrustpilotAwful service
Awful service. No feed back. One viewing in 3 months. No feedback from that. They’re getting no money fro me. Take me to court. I’ve recorded all calls. Abysmal amateurs. Need new manager.
1/5
TrustpilotExtremely Disappointed as landlord.
Extremely Disappointed as landlord.Worst service ever. Lack of Communication which in some cases cost to landlords. Being the first time landlord they don't think even once to cheat you by making false promises. I would never recommend anyone to Connells.
1/5
TrustpilotAbsolute rubbish
Don't deserve any stars. Treat tenants as rubbish. No hot water for 2 months for tenant. No parking permits. Slow to respond to any fault, don't bother visiting tenants. No local tradesman support. Keep changing contacts
1/5
TrustpilotAwful down valued my house by 30k when…
Awful down valued my house by 30k when the neighbors sold for the amount I applied for. Really unprofessional, it was with Principality.working in conveyancing I see a lot of problems with them. Avoid.
4/5
TrustpilotVery much worth the fees
The specialist Housing Society I work for uses Connells throughout the UK in both a sale and market letting context. The fact that we choose to work with Connells with so much alternative choice available is testament to their quality
1/5
TrustpilotStaff seem very uninterested in working…
Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!
1/5
TrustpilotDo not trust this agency
Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency
1/5
TrustpilotOne star
One star .....
1/5
Trustpilotutterly rubbish
utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.
1/5
TrustpilotBest Avoided
Connells are very very poor on integrity. They will tell you anything and everything that comes to their tongue to sign you up and then not walk the talk. I should have checked the reviews before entertaining them.
1/5
TrustpilotBasically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
5/5
TrustpilotReview Connells Watford
Great service secured a Tennant within Days really professional people in Watford office and they are providing full management service that gives me peace of mind that my Property will be looked after
1/5
TrustpilotShambles
Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.
2/5
TrustpilotI have encountered better customer …
I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Colchester
How many reviews does Connells Colchester have?
Connells's Colchester office has 1,647 reviews across two platforms: 4 on Google, 1,643 on Trustpilot (across the whole business).
What is Connells Colchester's rating?
Connells Colchester is rated 1.9 out of 5 across all 1,647 reviews, and 5.0 out of 5 on Google from 4 reviews.
Where is Connells's Colchester office?
Connells Colchester, 3a High Street, Colchester, CO1 1DA, CO1 1DA.
