Jewel Homes reviews

★★★★★ 1/5

Google

Signed a tenancy last week for a 4 bedroom property. Landlord asked for £100 extra per month also 2 months rent upfront and deposit costing over £3000. Moved in house was dirty had to pay to have it cleaned ourselves. Landlord left old fridge freezer in garden for our self’s to dispose of Roof in the kitchen was leaking brown water also seeping into the light bulb Land lord turned up without any prior notice which is illegal and entered the property whilst we were out. Just by luck I had came home and seen him. We are now trying to get this resolved and get our money back with legal Action as we have received no response or help from letting agency Shambles

Lee · 16 June 2023

★★★★★ 5/5

Google

Absolutely first class. Very fast and efficient service from Stewart, who dealt with all arrangements and enquries promptly and professionally. I had a buyer pull out at a late stage, but Stewart pulled out all the stops to secure another buyer, which thankfully meant that it did not impact the dates proposed for the purchase of my new house. Could not thank Jewel Homes enough for their hard work in securing my sale, which was well over home report value.

Gary · 16 June 2023

★★★★★ 5/5

Google

Stewart from Jewel Homes was very helpful and the team were efficient at selling my parents property. Extremely professional, would recommend their services.

Amy · 29 October 2025

★★★★★ 5/5

Google

Stewart was excellent from start to finish made the whole process of selling really easy . …

Andrew · 16 April 2024

★★★★★ 5/5

Google

Stewart made things quick and easy when we sold our house. Keeps it professional but with No- nonsense or pretentiousness, talks to you like a human being.. - Would recommend.

Ryan · 16 June 2023

★★★★★ 5/5

Google

Jewel Homes has provided us with great and helpful services! Really professional Thank you Vikki for all the communications and thx Yvonne for all those finance issue! Highly appreciated!

Rebecca · 16 June 2023

★★★★★ 5/5

Google

Great communicators and always prompt in their responses. Their timely interventions made the entire process smooth and stress-free. Highly professional and reliable service.

Shujaat · 13 October 2025

★★★★★ 5/5

Google

Jewel Homes , have been a pleasure to work with. Vikki has kept me right through the whole process and would highly recommend!

Keith · 13 October 2025

★★★★★ 5/5

Google

Had the pleasure of dealing with Vikki McGuire from Jewel Homes on a very complicated issue recently. She was an absolute star, and I could not recommend her and Jewel homes highly enough. Very knowledgeable, professional, responsive. Everything you dream of in a letting agent. 5+ stars!

D · 27 December 2024

★★★★★ 1/5

Google

The worst agency I have ever seen in my life so far.... The house was in a mess when we moved in. It was "professionally cleaned". That was a lie. Everything was dirty. Leftovers from previous tenants. Light bulbs not working. And the biggest surprise was that someone left us a "present" in the toilet, you know what I mean. And after we moved out we had to wait for more than a month for them to pay us back the deposit, witch we asked for multiple times by phone and email.

Miroslav · 16 June 2020

★★★★★ 1/5

Google

Very unprofessional company. Avoid !!!!! Avoid!!!!! Avoid !!!!! We rent a house from this letting agent and had to experience really bad service from them. Since we applied for one of the houses on their site were told that the house will get cleaned, however it was not. It was very dirty with all the rubbish inside left there. We called them to ask why the house its not cleaned and they are usually apologising with an excuse that they will sort things out but they DON’T. We had to wait for the keys for back door over one month. We were calling them constantly regarding the issue and still nothing. The ceiling was leaking and we call them many times to solve the issue as one of the places where the water was leaking through the bulb was extremely dangerous with all this electrical going. When we decide to leave this property we had to wait 6 weeks to get our deposit back and it’s supposed to be no longer than two weeks. We had to call them multiple times without any response from them. There were many other issues as well. Please avoid this company. Help other people by stop using their services This company shouldn’t be on the market. Avoid!!!!! Avoid!!!!! Avoid!!!!!!

Martin · 16 June 2020

★★★★★ 5/5

Google

Amazing service from start to finish would highly recommended Stewart and his team

Nicole · 16 April 2024

★★★★★ 5/5

Google

Thank you so much Vikki For all your help&support!Always with full professionalism, great knowledge and willingness to help.We are so thankful for all the years together!Agnieszka&Robert.

Agnieszka · 16 June 2023

★★★★★ 5/5

Google

I would highly recommend Jewel Homes if you're selling your property. During what is an otherwise stressful time, Stewart made the whole process painless, keeping me informed the whole time and managing the viewings on my behalf. I couldn't have been happier with the service provided.

Laura · 16 June 2020

★★★★★ 1/5

Google

Our landlord handed us over to jewel in I think 2020 ISH or there abouts...we stopped getting repairs done ,got given excuses and now that we are waiting for a first tier tribunal hearing ( which won't happen for many reasons,one being the absolute state of the house ! ) nothing gets done at all...we asked for the place to be made safe ,for reasons I am not willing to go into on a public forum but nothing can get done because jewel needs to get the say so from the landlord...we are waiting for certain tests to be done by the council now this place is an absolute hazard to life...I'm registered disabled ,I have two adults kids on the property with serious health issues but still the measures I asked to make the place safe which basically would cost virtually nothing from b&q ,till we move to our council homes still don't get done...I have asked on several occasions to speak to the manager as has my husband but to no avail .....no not a happy bunni

Ellie · 22 September 2024

★★★★★ 5/5

Google

Stewart popped out to value my house and was so enthusiastic about the property that I knew we would be in good hands. He was also the only estate agent who checked in after the valuation appointment but we already felt confident about selling our house with Jewel and it was just a case of getting the house market ready. The whole process has been so easy and the team are so approachable. We also achieved a really great offer for our property too. Cannot recommend Jewel Homes enough!

Laura · 16 June 2022

★★★★★ 5/5

Google

We recently dealt with the lovely Jewel Homes for a home for us, and the girls are all fantastic, from setting up viewings to the totally swiftness of contact from them has been amazing. We honestly can’t thank them enough. It’s lovely to know you have a letting agency you can rely on. Thanks again

Vicki · 16 April 2024

★★★★★ 5/5

Google

Ive used the guys at Jewel Homes a few times for letting and sales as well as arranging home reports and even property repairs. Wouldn’t hesitate in recommending them

Michael · 16 April 2025

★★★★★ 5/5

Google

Vikki is very helpful and well experience, she responds quickly and always keep me updated. Thanks Vikki!!

Sarah · 16 June 2023

★★★★★ 5/5

Google

Stewart at Jewel home correctly valued our house, gave us help with the home report and had our house listed so quickly. Communication and advice he gave was great and he managed to sell our house for us in less than a week. Highly recommend him and would use again.

Emma · 16 April 2024

★★★★★ 5/5

Google

Jewel homes have been very accommodating to my wife and I with renting one of their flats. Vikki is really friendly and helpful when there is anything we need to ask about the flat.

Daniel · 16 June 2020

★★★★★ 5/5

Google

Good service! Thank you so much Vikki for all your help & support!

TEdDy · 16 June 2023

★★★★★ 5/5

Google

Stewart and his team were brilliant when We sold our property through Jewel homes. Stewart went above and beyond to help us sell our property with great success.

Helen · 16 June 2020

★★★★★ 5/5

Google

Stewart and team worked hard at selling my house for full home report value, I was very pleased with the service provided.

Paula · 16 June 2020