Every review we hold for the Coalville office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSP deliver customer service like no other. Nancy and Charlie were amazing in helping me and my partner find our first home together. Unlike other estate agents that judge you based on credit history or past mistakes, SP were understanding and non-judgmental and treat you like a human being, they are efficient and professional at what they do and I cannot fault them!
Aaron · 26 October 2022
★★★★★ 5/5
GoogleI found SP Sales and Lettings amazing to deal with. They are a great team; friendly, supportive proactive and honest, a refreshing change from other estate agents I have dealt with. They put a lot of effort into working for you and are there to offer advice and support every step of the way. I cant recommend them enough!
Jo · 15 June 2025
★★★★★ 5/5
GoogleThe team did an amazing job at selling us our first home. Everyone was so helpful, especially Charlie & Rachael who answered all of our questions. The team were quick to respond and made sure everything went smoothly. They always updated us in what was happening and never left us in the dark! Thank you team!PositiveResponsiveness, Quality, Professionalism, Value
Cheyanne · 26 October 2022
★★★★★ 5/5
GoogleFriendly support, prompt feedback and great advice. I sold in a month!
Sally · 10 June 2026
★★★★★ 5/5
GoogleHaving recently completed on a rental property with SP lettings, can say the whole process was great.
And a special shoutout to Karen who was great to deal with throughout and excellent communication at every stage.
Thank you again x x
Liam · 10 October 2023
★★★★★ 5/5
GoogleFrom the very first phone call, SP Sales & -Lettings have been a pleasure to deal with. I felt very reassured about the whole moving process and the communication is excellent. Everyone at SP is very friendly and professional. I decided to go with SP after my husband’s great experience selling his house and I’m so pleased I did. I have no hesitation in recommending SP Sales & Lettings.
Charlotte · 10 October 2024
★★★★★ 5/5
GoogleRecently puchased a property through SP Lettings and found them to be fantastic agents with friendly and helpful staff. Thanks to Karen and Rachel for keeping me sane during a very stressful house move due to our dreadful choice of solicitors.
I would definatley recommend their services to anyone selling/buying.
Karen · 26 October 2022
★★★★★ 5/5
GoogleOur dealings with SP Estate agents so far has been first class..Rachel and Charlie have been excellent We have a way to go with our purchase yet ,but they have been very efficient , knowledgable and friendly .They are a credit to the company.
Chris · 4 August 2025
★★★★★ 5/5
GoogleSean and Karen were absolutely brilliant from Sean's first visit through to completion. The whole process took just over 12 weeks. During this time Karen put my mind at rest so many times and nothing was too much trouble for her. Thanks to them everything ran smoothly and we are so grateful for their help. We can highly recommend them.
Susan · 26 October 2020
★★★★★ 5/5
GoogleI have recently put my house on the market with SP Sales & Lettings Estate Agents Coalville. Sean who had only just opened a shop in Coalville caught my eye with the good deal he was offering for selling with him. I booked him to come out for a free valuation. As soon as he arrived I found him to be professional, informative and very easy to deal with. My property was only on the market for a few days and sold.
Post selling Sean and his mum Karen have kept in touch with myself and buyer and have made the experience far less stressful. I would highly recommend Sp Sales & Lettings Estate Agents Coalville.
Andrew · 27 October 2018
Agent replied · 25 October 2024
Thank you Andrew.
★★★★★ 5/5
GoogleI highly recommend using SP Sales and Lettings if you are thinking about selling your home. From the initial phone call with Karen in the office, to the marketing and selling of the property with Sean, the Managing Director, my experience has been very positive indeed. Sean has responded quickly to all correspondence, and has been professional and reassuring at every stage so far. My brother and I are selling our family home and I was worried about how this difficult process would be managed. I can honestly say that I have the utmost trust and confidence in Sean and his company. I would encourage anybody who is considering selling their home to contact SP Sales and Lettings first, as they really do provide you with a personal, professional and genuine service.
Deborah · 27 October 2018
Agent replied · 25 October 2024
Thank you Deborah, we understand it was a tough time for you and we are glad we made it as easy as possible for you.
★★★★★ 5/5
GoogleGreat service from start to finish. We had a few ups and downs along the way from other parties involved. The SP Sales & Lettings team were professional and friendly. They were so helpful and knowledgeable in their field. We found them all to be very approachable. You were a great help to us! Thank you. Paula & Jon.
P · 26 October 2020
★★★★★ 5/5
GoogleWe travelled from Aberdeen for weekend of house hunting and Sp sales couldn’t have been more helpful, made us feel very welcome and relaxed which we feel is very important when buying or selling a property.
Since returning up north Sean has kept us very well informed on how our house purchase is going and we would highly recommend them.
Can I also add as well as being a very friendly new team in coalville they are also very professional and Sean in particular knows his job inside out.
Sandra · 27 October 2017
Agent replied · 25 October 2024
Thank you Sandra for your review. we are pleased you have had a good experience with us.
★★★★★ 5/5
GoogleAn excellent service from Sean and his team from beginning to completion. The sale was handled efficiently with great communication throughout and every aspect of the procedure was seamless and made hassle free for everyone- a great local business, I would happily recommend them .
Alison · 26 October 2022
★★★★★ 5/5
GoogleWe highly recommend this company for everything they have done making selling our house easy and no stress. Excellent customer service communication.
Charlene · 17 January 2026
★★★★★ 5/5
GoogleReally helpful, approachable staff who have been swift in their response to any queries. Photos taken of property were very attractive and a large contributor in the very quick sale of the house. Would highly recommend.
Emma · 25 August 2025
★★★★★ 5/5
GoogleFrom the first meeting with Sean I knew this was the company for us to sell our home with I can’t recommend Sp sales and lettings enough they’ve all been fantastic so if you are thinking of selling please do not hesitate to go with Sean and his team I promise you you won’t be disappointed ⭐️⭐️⭐️⭐️⭐️
Deborah · 27 October 2019
★★★★★ 5/5
GoogleSP Sales and Lettings have been brilliant from start to completion being sold within 2 weeks of putting on the market. The viewings were done by a family member which makes all the difference. A small family run concern who have a vested interest in the business. I would highly recommend the company. Staff were always happy to answer questions and kept us informed every step of the way. Many thanks to you all.
Roger · 27 October 2018
Agent replied · 25 October 2024
Thanks Jackie for your kind review! Congratulations on the completion and thanks again for choosing us to be your agent.
★★★★★ 5/5
GoogleEveryone at SP Sales and Lettings has been incredible in getting our house sold quickly. A huge thank you to everyone involved. I would definitely recommend their services. I also used their removal services and again was extremely happy! They lads made the move as stress free as possible.
Cassie · 21 January 2025
★★★★★ 5/5
GoogleI would highly recommend Karen and Sean plus the rest of their team. They gave the reassured feeling they were here to help us sell our home and thats exactly what they did and very quickly too, in a week! Very professional with a warm and friendly service.
Adele · 26 October 2020
★★★★★ 5/5
GoogleMany thanks to Karen and all the team for guiding us through our probate sale. It was very reassuring to have their professional friendly service at such a difficult time.
Would definitely recommend their services and thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
Janet · 26 October 2021
★★★★★ 5/5
FacebookExcellent service throughout, would highly recommend.
Nothing is too much trouble.
The whole team look after you as if you are a friend.
Totally different and better experience than had in the past .
Would never use anyone else again
11/ 10
Rhoda · 10 March 2025
★★★★★ 5/5
GoogleRachael was brilliant and kept me informed of everything that was happening even when things went a bit slow. She was always on the end of the phone or email when I needed something!
Billy · 26 October 2022
★★★★★ 3/5
Google*EDITED* Since my review, the MD has contacted me to discuss and has resolved the issues.
Didn't listen to anything I'd said and kept repeating "lovely, perfect" over and over. I've asked for my details to be removed, which was done by someone else efficiently, hence the 2 stars
Laura · 26 October 2022
Agent replied · 25 October 2024
Hi Laura,
We have just tried to call you as customer service is very important to us and we always appreciate feedback. We are very sorry you didn't think we listened to everything you said. Having looked at your requirements on the system we do however have a lot of information, but maybe our comments such as lovely and perfect, that we probably were saying whilst typing, made you feel like we weren't listening. I can confirm that your details have been archived on our system and you wont receive any further communication from us.
We wish you the best of luck in your property search and we hope you find the perfect home moving forward.
Kind Regards,
SP Sales & Lettings Management Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.