Trusted Agent profile · Coalville

Sinclair Estate Agents Coalville reviews

4.6

★★★★★ Excellent

187 reviews across 2 platforms

3 Belvoir Road, Coalville, LE67 3PD

Sinclair Estate Agents's office in Coalville, at 3 Belvoir Road, is rated 4.6 out of 5 across 187 reviews on two platforms, including 165 Google reviews rated 4.6.

Google logo

4.6 / 5

165

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coalville office, from every platform, shown as written. First names only.

5/5

Google

Sinclair did not disappoint from beginning to end! They are really seamless with their processes and kept in touch every step of the way. I cannot recommend Sinclairs enough! A local estate agent which really does care about its customers and all the bits in between. A big shout out to Debbie- she really helped me through the stresses, helped chase tricky solicitors and kept me informed every step of the way! I don’t think I’d be sat in my lovely new home if it wasn’t for Debbie and Sinclairs! A gazillion stars for you guys! Thank you for being incredible!

Rosie · 22 October 2025

Agent replied · 26 March 2026

What an amazing review Rosie! Thank you so much! We’re over the moon to hear how happy you are with your experience. Debbie and the whole team will be thrilled to know their efforts made such a difference and helped get you into your lovely new home. We hope you’re settling in nicely and enjoy a gazillion happy moments there. Wishing you all the very best, Alexander Lallo MNAEA Branch Manager

1/5

Google

Initial communication was with Alex - Branch Manager who was great. Communication after that with branch staff unfortunately didn't match those expectations. Sold once which fell through due to buyer, at times it felt the Agent was working more for buyer than us the seller (and paying the bill). Sold second time and communication was poor, I got more information from my solicitors than the agents at less cost. Sinclair's provide you with an app to keep up to date with the process but they don't keep it up to date themselves. How did they get an award??

Karen · 20 March 2026

5/5

Google

Sinclair estate agents, Coalville is the best estate agent I have ever dealt with. They kept us informed of the sale every step of the way. They were persistent in chasing up both sets of solicitors and ensured the sale went through as smoothly and quickly as possible. I would thoroughly recommend and will definitely use them again to sell property.

Lucy · 22 November 2025

Agent replied · 26 March 2026

Thank you so much for your lovely review Lucy! We’re really pleased to hear you had such a great experience. The whole team works hard to keep everything moving and make the process as smooth as possible, so it’s fantastic to know it made a difference. We truly appreciate your recommendation and would be delighted to help you again in the future. Sincerely, Alexander Lallo MNAEA Branch Manager

1/5

Google

5 months, not the 10 weeks they tell you but 5 months of incompetence, inconsistency and failures led to losing 1 house ( so definitely do not use these if you are buying new build, you will lose it) and then literally the buyers were allowed up untill the actual day before the move at 6pm who didn't even have the funds secure as they didn't check that they couldn't even get their money out of the ISA account and sinclair didn't even communicate anthing. Everything was arranged, paid , organised, removals paid, time off work in the busiest peak, friends took time off work and then on the night before it was there's no funds! exchange finally happened and the completion on the move day and then only told to vacate 1pm even though they knew the housing developer was still waiting for their buyers . Absolute shocking and no care into your property with allowing viewing with people to trample through new carpets with muddy boots, left lights on all day and broke a garage door handle and tried to hide it all. Stay away from these . Even contacted 3 other agents and they were in disgust of the shambolic sinclair.up to this day and its 4 weeks now, the buyers still not even set foot in the property as had no intentions what so ever but I was told to vacate and pushed out even though you physically have to wait for the new build house developer....... be very very warned

Peter · 15 January 2025

Agent replied · 22 January 2025

We are disappointed and surprised to read your review Peter, as it does not accurately reflect the facts of the transaction. The delays you experienced were due to circumstances beyond our control, including issues with the buyers’ financial arrangements. These matters are handled by solicitors and lenders, not estate agents, and were continuously communicated to you as they arose throughout the process. All viewings were conducted professionally. Any claims regarding damage or disrespect to your property were never reported to us during the process and are entirely unsubstantiated. Our team kept you informed at every stage, coordinating with all parties to ensure the sale completed despite the challenges. We reject the suggestion that we acted incompetently or with disregard for your property. We worked diligently to secure the sale under difficult circumstances, and any frustration should be directed to the appropriate parties responsible for financial and legal processes. Sincerely, Alexander Lallo MNAEA Branch Manager Sinclair Estate Agents

5/5

Google

We had a fantastic experience with Sinclairs in Coalville. Everyone we dealt with was so lovely, friendly, and genuinely helpful throughout the process. From start to finish, the team made us feel supported and kept things moving smoothly, which really meant a lot to us, especially as first-time buyers. We’re very grateful for all their help and would happily recommend Sinclairs to anyone looking to buy or sell a home.

Charlotte · 26 January 2026

5/5

Google

Dealt with Debbie and Alex. Alex took the pictures and explained the marketing process to us, super friendly and helpful. Debbie dealt with me during the sale process and she was fantastic. Responded quickly to any queries which takes alot of the stress away and is just lovely. Would not use anyone else!

Beth · 22 August 2025

Agent replied · 26 March 2026

Thank you so much for your lovely review Beth! It was a real pleasure meeting you and helping to get your home on the market. I know Debbie will be so pleased to hear your kind words too; she always goes the extra mile to keep things running smoothly. We’re both really glad the process felt easy and stress-free for you. Thanks again for choosing Sinclair! Alexander Lallo MNAEA Branch Manager

5/5

Google

Friendly, professional and extremely knowledgeable management and staff. Right from the get-go, Alex demonstrated a thorough understanding of the local market and took time to listen and take into consideration our personal thoughts and aspirations. Gave us all confidence we needed to proceed with Sinclair. During the process that followed, we were kept informed every step of the way by Debbie and the team - who make it their business to keep their finger on the pulse! Excellent service, great value for money. Thank you.

Chris · 21 August 2024

Agent replied · 22 October 2024

Thank you for such a glowing review! We’re delighted to hear that Alex, Debbie, and the team provided the knowledgeable and attentive service you were looking for. It’s great to know that our commitment to understanding your needs and keeping you informed gave you the confidence to move forward with us. We truly appreciate your kind words and are thrilled that you found our service to be of great value. Thank you for choosing Sinclair!

5/5

Google

Friendly and professional service throughout. We mostly dealt with Debbie and Alex and the service we received from them could not have been better. Ours was not a straightforward sale and we were always dealt with quickly and effectively, they were always on hand to help, advise and support during the whole process. I would have no hesitation in recommending them.

Ben · 26 January 2026

5/5

Google

I cannot fault Sinclair. Our buying process was tumultuous through absolutely no fault of their’s and every bump or hurdle we faced, we were supported, listened to and helped every step of the way. We stand firm on not wanting to move again, but if ever we did, Sinclair would be our go to as we had nothing but positive experience with them. Debbie Smith was nothing short of incredible every step of the way. Thank you!

Elita · 24 June 2024

Agent replied · 22 October 2024

Thank you so much for your kind words Elita! We’re thrilled that despite the challenges, you felt well-supported throughout the process. We’re especially pleased to hear that Debbie provided exceptional service. Your trust and recommendation mean the world to us. If you ever decide to move again (even though we know you’re set on staying!), we’d be happy to assist as always. Thanks again for choosing Sinclair, and all the best in your new home!

5/5

Google

Honestly cannot thank Debbie and the team enough for there help during my purchase of one of the houses they were marketing. We had some difficulties in the chain during the purchase but Debbie was exceptional in communication with me about what was going on. The only regret I have is not using them for the sale of my property!

Laura · 19 October 2024

Agent replied · 22 January 2025

Thank you for your fantastic feedback! We’re so pleased to hear that Debbie and the team were able to support you through the difficulty in your purchase. Communication is key in these situations, and we’re glad we could keep you informed every step of the way. You were a pleasure to assist and we wish you all the best moving forward!

5/5

Google

Where to start....from the very beginning Sinclairs have been absolutely brilliant. Dan valued the property very very well and produced a great set of details that really helped sell the property, detailing some of the points that I thought made out house stand-out and all without us having to ask hin, superb. The support from everyone at the Coalville Office has been second to none, so a big thank toy to Lauren and Debbie in particular. Faultless service all the way thru, and even secured an asking price more than it was advertised. We always said if we want to sell out house we would ask Dan, and he did just that

Paul · 2 December 2022

Agent replied · 31 May 2023

Hi Paul, Many thanks for the review they are very much appreciated. The team will be delighted with the comments too. We are really pleased that the experience with us was a positive one and wish you all the best for the future.

5/5

Google

We dealt with Debbie Smith most of the time and she was always helpful and explained everything to us as we was first time buyers we didn’t really know what we was doing so for that reason she was great

Owen · 26 January 2026

5/5

Google

Sinclairs were great for our house sale. They came out quickly to take photos and get our listing live. They were friendly and explained everything well.

Grace · 22 July 2025

Agent replied · 22 April 2026

Thank you for your wonderful review Grace! We’re so glad to hear that you had a great experience with Sinclair for your house sale. Our team works hard to ensure everything runs smoothly and that you're well-informed throughout the process. … More

5/5

Google

Myself and my partner recently completed the process with buying our first house. Lauren and her colleagues Debbie, Sandra along with the whole team at Sinclair’s Coalville were amazing start to finish! I cannot thank Lauren enough for the support and guidance she gave us throughout the whole process! Thank you so much Sinclair’s Coalville :)

Kimberley · 28 February 2024

Agent replied · 23 August 2024

Thanks Kimberley for the review. Always appreciate the comments coming back and glad you had a good experience and safe journey with us.

5/5

Facebook

Dan and Jane (Coalville branch) were fantastic from the offset and all through the process. Dan arrived at my property and I was so impressed with his honest, professional and down to earth nature that I cancelled all my other valuations (I've dealt with estate agents a lot in the past and it was such a relief to find one I trusted). Dan suggested a marketing approach for my none typical property which made a lot of sense and drove lots of interest. As per my wishes Dan did the viewings and kept me informed throughout. You could instantly tell he was experienced from his knowledge and his customer approach. I was really keen to move to another property and he got me marketed very quickly indeed (within a couple of days) even allowing me input with photos on the advert that I best felt reflected the property. At the point of offer acceptance I was handed over to Jane (Dan kept in regular contact even though his job was done) who was equally as impressive. Nothing was too much and I got regular communications. I'm sure the property portfolio they have is large however all I needed to do was say my name to Jane and she instantly knew the current situation. Any questions I had during the process she was there for. I imagine in reality I was just another client, however no part of the process did I feel like that, everything felt joined up and the process felt personal. Overall I couldn't be happier, they chased my buyers when it needed and also chased me when I needed it! And to round everything up, a couple of hours after completion I got a call from Dan congratulating me on the sale and wishing me the best for the future. couldn't have asked for more, expectations completely exceeded. Thank you.

Matt · 19 February 2021

Agent replied · 22 February 2025

Thank you Matt for the time you have taken to leave this review. Always nice to hear feedback and I know that this will mean a lot to the team, Wishing you all the best for the future, Kind Regards, Rhiannon

5/5

Google

Thank you Sinclair !! It was our third move and for the first time everything has gone smoothly. After some previous issues with estates and solicitors last time when we moved we were a bit unsure whom to choose, but when Dan came everything looked straightforward. From mortgage advisors, to legal team- you have everything covered in one place. And if you think something is not going right you can always ask someone in Sinclair for a help . Dan was very professional and understanding he knew Exactly what we can achieve and what is sensible. (We got our asking price !!). Debbie was always there for a extra help when needed. Even with covid 19 situation she managed to coordinate moving date with others in the chain. She deserves a bunch of flowers for a huge support she has provided. I really can't thank them enough . Fees...i think they are adequate to their experience and services. Yes some may say they are more expensive but there are no hidden costs ( unlike with our previous sale!!!). I will recommend Sinclair to anyone looking to sell. Thank you once again !!! Anna and SebPositiveResponsiveness, Quality, Professionalism, Value

A · 24 August 2020

Agent replied · 31 May 2023

Thank you so much for the review! The comments are great and the team will be really pleased with the feedback. Our staff are a real asset to us and I’m glad that everything went through ok. All the best for the future. Pete Harding Director.

5/5

Google

Selling a house can be a nightmare, especially during Covid. However I wouldn't of managed it without the help from ALL of the staff at your Coalville Branch. Everything from the advertisement to the communication was top notch. I would like to say a special thank you to Dan, Debbie and Jane, for your patience and hard work, you guys Rock! If your selling a property, I fully recommend sinclair Estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Skye · 24 August 2021

Agent replied · 31 May 2023

Thank you Skye for taking the time to leave such a great review, it is much appreciated! Kind regards, Rhiannon

5/5

Google

Both Alex and Debbie were faultless in a difficult circumstances. Excellent communication and people management. I have no doubt our purchase would not have completed without them.

Lottie · 15 January 2025

Agent replied · 22 January 2025

Thank you so much for your kind words! We’re thrilled to hear that Alex and Debbie were able to support you through a challenging process. Excellent communication and ensuring a smooth outcome are always our priorities, and it’s wonderful to know their efforts made a difference in completing your purchase. Wishing you all the best in your new home, and thank you for choosing Sinclair Estate Agents!

5/5

Google

I have just completed on a purchase of a property in Whitwick through Dan Maynard at Sinclair's. I have been treated more like a paying client than the purchaser. Sinclair have been exemplary in their execution of this transaction and the attention to ensuring a smooth transition to completion has been first rate. I am aware that he has got the best deal for his client and negotiated on both parties behalf, particularly where there have been areas of potential dispute, finding amicable and timely responses to all issues. I am delighted to be given the opportunity to recommend Sinclair Estate Agents and in particular Dan who has made it as pleasant an experience as any house purchase can be. Moved in yesterday and delighted. Thank you to Sinclair.

Dirk · 1 June 2017

Agent replied · 31 May 2023

Thank for your review Mr Parker. It is very much appreciated and great to get the feedback from our purchasers as well as vendors. Enjoy your new home and thanks again.

5/5

Google

Exceptional service from Sinclair Estates Agents. After being on the market with another agent for more than 12 weeks with no interest and poor service Sinclairs put it on the market with great photos within 24 hours and achieved a sale within 4 weeks. Fantastic communication from start to finish with the ladies especially Debbie, Sandra and Rebecca and great management from Dan. Would strongly recommend to anyone looking to sell in the local area, we can see why they are Coalville's number 1 agent. Thank you.

Alice · 1 June 2017

Agent replied · 31 May 2023

Thank you for taking the time to review our service. The team and company are very grateful. We are really glad everything went so well and wish you all the best for the future.

5/5

Google

Excellent and helpful service from start to finish. We dealt with several members of Sinclairs staff during our selling and moving process, but mostly with Debbie in the mid to latter stages. All of them were excellent at communicating with us and keeping us updated. Things were made more complicated due to the COVID situation but there was no dip in the service we received. Thank you. Highly recommended!

Steve · 31 May 2021

Agent replied · 31 May 2023

It’s great to hear the feedback especially through the lockdown period and glad everything went through ok. Thank you for taking the time to review and all the best for the future. The team at Sinclair.

5/5

Google

Sinclair are an excellent team you managed the sale well. Appointments were well managed and they worked hard to get offers in. Realistic pricing got the foot fall needed which in turn led to a selling over asking. They were also very proactive with chasing solicitors and took a lot of hassle out of the selling process.

Mark · 1 January 2023

Agent replied · 31 May 2023

Hi Mark, Thank you for the review, these do mean a lot to us and good to know clients thoughts, even when things have taken longer than hoped for. All the best to you and Mrs Sangster. Pete

5/5

Google

Overall great experience, all thanks to Debbie Smith she made everything easy and quick

Roxanne · 26 March 2025

Agent replied · 22 April 2026

Thank you so much for your kind words Roxanne! We're thrilled to hear about your positive experience with Debbie Smith. Making things easy and quick for our clients is always our goal. We wish you all the best. … More

5/5

Google

Very satisfied with Sinclairs service. They advised how to prepare the house pre sale, the first viewer bought at asking price. The conveyancing was protracted due to purchasers chain issues and at all times Lauren at Sinclairs kept me reassuringly informed. A good service that I'd recommend to anyone.

Rick · 25 May 2023

Agent replied · 31 May 2023

Thank you so much for the review and recommendation. Lauren I know will be really grateful too. We are glad all went through ok for you in the end and thanks again for the business.

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Questions about Sinclair Estate Agents Coalville

How many reviews does Sinclair Estate Agents Coalville have?

Sinclair Estate Agents's Coalville office has 187 reviews across two platforms: 165 on Google, 22 on Facebook (across the whole business).

What is Sinclair Estate Agents Coalville's rating?

Sinclair Estate Agents Coalville is rated 4.6 out of 5 across all 187 reviews, and 4.6 out of 5 on Google from 165 reviews.

Where is Sinclair Estate Agents's Coalville office?

Sinclair Estate Agents Coalville, 3 Belvoir Road, Coalville, LE67 3PD.

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