Every review we hold for the Coalville office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSinclair did not disappoint from beginning to end! They are really seamless with their processes and kept in touch every step of the way. I cannot recommend Sinclairs enough! A local estate agent which really does care about its customers and all the bits in between. A big shout out to Debbie- she really helped me through the stresses, helped chase tricky solicitors and kept me informed every step of the way! I don’t think I’d be sat in my lovely new home if it wasn’t for Debbie and Sinclairs! A gazillion stars for you guys! Thank you for being incredible!
Rosie · 22 October 2025
Agent replied · 26 March 2026
What an amazing review Rosie! Thank you so much! We’re over the moon to hear how happy you are with your experience. Debbie and the whole team will be thrilled to know their efforts made such a difference and helped get you into your lovely new home. We hope you’re settling in nicely and enjoy a gazillion happy moments there.
Wishing you all the very best,
Alexander Lallo MNAEA
Branch Manager
★★★★★ 1/5
GoogleInitial communication was with Alex - Branch Manager who was great. Communication after that with branch staff unfortunately didn't match those expectations.
Sold once which fell through due to buyer, at times it felt the Agent was working more for buyer than us the seller (and paying the bill).
Sold second time and communication was poor, I got more information from my solicitors than the agents at less cost.
Sinclair's provide you with an app to keep up to date with the process but they don't keep it up to date themselves. How did they get an award??
Karen · 20 March 2026
★★★★★ 5/5
GoogleSinclair estate agents, Coalville is the best estate agent I have ever dealt with. They kept us informed of the sale every step of the way. They were persistent in chasing up both sets of solicitors and ensured the sale went through as smoothly and quickly as possible. I would thoroughly recommend and will definitely use them again to sell property.
Lucy · 22 November 2025
Agent replied · 26 March 2026
Thank you so much for your lovely review Lucy! We’re really pleased to hear you had such a great experience. The whole team works hard to keep everything moving and make the process as smooth as possible, so it’s fantastic to know it made a difference. We truly appreciate your recommendation and would be delighted to help you again in the future.
Sincerely,
Alexander Lallo MNAEA
Branch Manager
★★★★★ 1/5
Google5 months, not the 10 weeks they tell you but 5 months of incompetence, inconsistency and failures led to losing 1 house ( so definitely do not use these if you are buying new build, you will lose it) and then literally the buyers were allowed up untill the actual day before the move at 6pm who didn't even have the funds secure as they didn't check that they couldn't even get their money out of the ISA account and sinclair didn't even communicate anthing. Everything was arranged, paid , organised, removals paid, time off work in the busiest peak, friends took time off work and then on the night before it was there's no funds! exchange finally happened and the completion on the move day and then only told to vacate 1pm even though they knew the housing developer was still waiting for their buyers . Absolute shocking and no care into your property with allowing viewing with people to trample through new carpets with muddy boots, left lights on all day and broke a garage door handle and tried to hide it all. Stay away from these .
Even contacted 3 other agents and they were in disgust of the shambolic sinclair.up to this day and its 4 weeks now, the buyers still not even set foot in the property as had no intentions what so ever but I was told to vacate and pushed out even though you physically have to wait for the new build house developer....... be very very warned
Peter · 15 January 2025
Agent replied · 22 January 2025
We are disappointed and surprised to read your review Peter, as it does not accurately reflect the facts of the transaction.
The delays you experienced were due to circumstances beyond our control, including issues with the buyers’ financial arrangements. These matters are handled by solicitors and lenders, not estate agents, and were continuously communicated to you as they arose throughout the process.
All viewings were conducted professionally. Any claims regarding damage or disrespect to your property were never reported to us during the process and are entirely unsubstantiated.
Our team kept you informed at every stage, coordinating with all parties to ensure the sale completed despite the challenges.
We reject the suggestion that we acted incompetently or with disregard for your property. We worked diligently to secure the sale under difficult circumstances, and any frustration should be directed to the appropriate parties responsible for financial and legal processes.
Sincerely,
Alexander Lallo MNAEA
Branch Manager
Sinclair Estate Agents
★★★★★ 5/5
GoogleWe had a fantastic experience with Sinclairs in Coalville. Everyone we dealt with was so lovely, friendly, and genuinely helpful throughout the process. From start to finish, the team made us feel supported and kept things moving smoothly, which really meant a lot to us, especially as first-time buyers. We’re very grateful for all their help and would happily recommend Sinclairs to anyone looking to buy or sell a home.
Charlotte · 26 January 2026
★★★★★ 5/5
GoogleDealt with Debbie and Alex.
Alex took the pictures and explained the marketing process to us, super friendly and helpful.
Debbie dealt with me during the sale process and she was fantastic. Responded quickly to any queries which takes alot of the stress away and is just lovely.
Would not use anyone else!
Beth · 22 August 2025
Agent replied · 26 March 2026
Thank you so much for your lovely review Beth! It was a real pleasure meeting you and helping to get your home on the market. I know Debbie will be so pleased to hear your kind words too; she always goes the extra mile to keep things running smoothly. We’re both really glad the process felt easy and stress-free for you.
Thanks again for choosing Sinclair!
Alexander Lallo MNAEA
Branch Manager
★★★★★ 5/5
GoogleFriendly, professional and extremely knowledgeable management and staff. Right from the get-go, Alex demonstrated a thorough understanding of the local market and took time to listen and take into consideration our personal thoughts and aspirations. Gave us all confidence we needed to proceed with Sinclair. During the process that followed, we were kept informed every step of the way by Debbie and the team - who make it their business to keep their finger on the pulse! Excellent service, great value for money. Thank you.
Chris · 21 August 2024
Agent replied · 22 October 2024
Thank you for such a glowing review! We’re delighted to hear that Alex, Debbie, and the team provided the knowledgeable and attentive service you were looking for. It’s great to know that our commitment to understanding your needs and keeping you informed gave you the confidence to move forward with us.
We truly appreciate your kind words and are thrilled that you found our service to be of great value. Thank you for choosing Sinclair!
★★★★★ 5/5
GoogleFriendly and professional service throughout. We mostly dealt with Debbie and Alex and the service we received from them could not have been better. Ours was not a straightforward sale and we were always dealt with quickly and effectively, they were always on hand to help, advise and support during the whole process. I would have no hesitation in recommending them.
Ben · 26 January 2026
★★★★★ 5/5
GoogleI cannot fault Sinclair. Our buying process was tumultuous through absolutely no fault of their’s and every bump or hurdle we faced, we were supported, listened to and helped every step of the way. We stand firm on not wanting to move again, but if ever we did, Sinclair would be our go to as we had nothing but positive experience with them. Debbie Smith was nothing short of incredible every step of the way. Thank you!
Elita · 24 June 2024
Agent replied · 22 October 2024
Thank you so much for your kind words Elita! We’re thrilled that despite the challenges, you felt well-supported throughout the process. We’re especially pleased to hear that Debbie provided exceptional service.
Your trust and recommendation mean the world to us. If you ever decide to move again (even though we know you’re set on staying!), we’d be happy to assist as always.
Thanks again for choosing Sinclair, and all the best in your new home!
★★★★★ 5/5
GoogleHonestly cannot thank Debbie and the team enough for there help during my purchase of one of the houses they were marketing. We had some difficulties in the chain during the purchase but Debbie was exceptional in communication with me about what was going on. The only regret I have is not using them for the sale of my property!
Laura · 19 October 2024
Agent replied · 22 January 2025
Thank you for your fantastic feedback! We’re so pleased to hear that Debbie and the team were able to support you through the difficulty in your purchase. Communication is key in these situations, and we’re glad we could keep you informed every step of the way.
You were a pleasure to assist and we wish you all the best moving forward!
★★★★★ 5/5
GoogleWhere to start....from the very beginning Sinclairs have been absolutely brilliant. Dan valued the property very very well and produced a great set of details that really helped sell the property, detailing some of the points that I thought made out house stand-out and all without us having to ask hin, superb.
The support from everyone at the Coalville Office has been second to none, so a big thank toy to Lauren and Debbie in particular. Faultless service all the way thru, and even secured an asking price more than it was advertised. We always said if we want to sell out house we would ask Dan, and he did just that
Paul · 2 December 2022
Agent replied · 31 May 2023
Hi Paul,
Many thanks for the review they are very much appreciated. The team will be delighted with the comments too. We are really pleased that the experience with us was a positive one and wish you all the best for the future.
★★★★★ 5/5
GoogleWe dealt with Debbie Smith most of the time and she was always helpful and explained everything to us as we was first time buyers we didn’t really know what we was doing so for that reason she was great
Owen · 26 January 2026
★★★★★ 5/5
GoogleSinclairs were great for our house sale. They came out quickly to take photos and get our listing live. They were friendly and explained everything well.
Grace · 22 July 2025
Agent replied · 22 April 2026
Thank you for your wonderful review Grace! We’re so glad to hear that you had a great experience with Sinclair for your house sale. Our team works hard to ensure everything runs smoothly and that you're well-informed throughout the process. … More
★★★★★ 5/5
GoogleMyself and my partner recently completed the process with buying our first house. Lauren and her colleagues Debbie, Sandra along with the whole team at Sinclair’s Coalville were amazing start to finish! I cannot thank Lauren enough for the support and guidance she gave us throughout the whole process! Thank you so much Sinclair’s Coalville :)
Kimberley · 28 February 2024
Agent replied · 23 August 2024
Thanks Kimberley for the review. Always appreciate the comments coming back and glad you had a good experience and safe journey with us.
★★★★★ 5/5
FacebookDan and Jane (Coalville branch) were fantastic from the offset and all through the process. Dan arrived at my property and I was so impressed with his honest, professional and down to earth nature that I cancelled all my other valuations (I've dealt with estate agents a lot in the past and it was such a relief to find one I trusted). Dan suggested a marketing approach for my none typical property which made a lot of sense and drove lots of interest. As per my wishes Dan did the viewings and kept me informed throughout. You could instantly tell he was experienced from his knowledge and his customer approach. I was really keen to move to another property and he got me marketed very quickly indeed (within a couple of days) even allowing me input with photos on the advert that I best felt reflected the property. At the point of offer acceptance I was handed over to Jane (Dan kept in regular contact even though his job was done) who was equally as impressive. Nothing was too much and I got regular communications. I'm sure the property portfolio they have is large however all I needed to do was say my name to Jane and she instantly knew the current situation. Any questions I had during the process she was there for. I imagine in reality I was just another client, however no part of the process did I feel like that, everything felt joined up and the process felt personal. Overall I couldn't be happier, they chased my buyers when it needed and also chased me when I needed it! And to round everything up, a couple of hours after completion I got a call from Dan congratulating me on the sale and wishing me the best for the future. couldn't have asked for more, expectations completely exceeded. Thank you.
Matt · 19 February 2021
Agent replied · 22 February 2025
Thank you Matt for the time you have taken to leave this review. Always nice to hear feedback and I know that this will mean a lot to the team, Wishing you all the best for the future, Kind Regards, Rhiannon
★★★★★ 5/5
GoogleThank you Sinclair !!
It was our third move and for the first time everything has gone smoothly. After some previous issues with estates and solicitors last time when we moved we were a bit unsure whom to choose, but when Dan came everything looked straightforward.
From mortgage advisors, to legal team- you have everything covered in one place. And if you think something is not going right you can always ask someone in Sinclair for a help .
Dan was very professional and understanding he knew Exactly what we can achieve and what is sensible. (We got our asking price !!).
Debbie was always there for a extra help when needed. Even with covid 19 situation she managed to coordinate moving date with others in the chain. She deserves a bunch of flowers for a huge support she has provided. I really can't thank them enough .
Fees...i think they are adequate to their experience and services. Yes some may say they are more expensive but there are no hidden costs ( unlike with our previous sale!!!).
I will recommend Sinclair to anyone looking to sell.
Thank you once again !!!
Anna and SebPositiveResponsiveness, Quality, Professionalism, Value
A · 24 August 2020
Agent replied · 31 May 2023
Thank you so much for the review! The comments are great and the team will be really pleased with the feedback.
Our staff are a real asset to us and I’m glad that everything went through ok.
All the best for the future.
Pete Harding
Director.
★★★★★ 5/5
GoogleSelling a house can be a nightmare, especially during Covid. However I wouldn't of managed it without the help from ALL of the staff at your Coalville Branch. Everything from the advertisement to the communication was top notch. I would like to say a special thank you to Dan, Debbie and Jane, for your patience and hard work, you guys Rock! If your selling a property, I fully recommend sinclair Estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Skye · 24 August 2021
Agent replied · 31 May 2023
Thank you Skye for taking the time to leave such a great review, it is much appreciated! Kind regards, Rhiannon
★★★★★ 5/5
GoogleBoth Alex and Debbie were faultless in a difficult circumstances. Excellent communication and people management. I have no doubt our purchase would not have completed without them.
Lottie · 15 January 2025
Agent replied · 22 January 2025
Thank you so much for your kind words! We’re thrilled to hear that Alex and Debbie were able to support you through a challenging process. Excellent communication and ensuring a smooth outcome are always our priorities, and it’s wonderful to know their efforts made a difference in completing your purchase.
Wishing you all the best in your new home, and thank you for choosing Sinclair Estate Agents!
★★★★★ 5/5
GoogleI have just completed on a purchase of a property in Whitwick through Dan Maynard at Sinclair's. I have been treated more like a paying client than the purchaser. Sinclair have been exemplary in their execution of this transaction and the attention to ensuring a smooth transition to completion has been first rate.
I am aware that he has got the best deal for his client and negotiated on both parties behalf, particularly where there have been areas of potential dispute, finding amicable and timely responses to all issues. I am delighted to be given the opportunity to recommend Sinclair Estate Agents and in particular Dan who has made it as pleasant an experience as any house purchase can be. Moved in yesterday and delighted. Thank you to Sinclair.
Dirk · 1 June 2017
Agent replied · 31 May 2023
Thank for your review Mr Parker. It is very much appreciated and great to get the feedback from our purchasers as well as vendors. Enjoy your new home and thanks again.
★★★★★ 5/5
GoogleExceptional service from Sinclair Estates Agents. After being on the market with another agent for more than 12 weeks with no interest and poor service Sinclairs put it on the market with great photos within 24 hours and achieved a sale within 4 weeks. Fantastic communication from start to finish with the ladies especially Debbie, Sandra and Rebecca and great management from Dan. Would strongly recommend to anyone looking to sell in the local area, we can see why they are Coalville's number 1 agent. Thank you.
Alice · 1 June 2017
Agent replied · 31 May 2023
Thank you for taking the time to review our service. The team and company are very grateful. We are really glad everything went so well and wish you all the best for the future.
★★★★★ 5/5
GoogleExcellent and helpful service from start to finish. We dealt with several members of Sinclairs staff during our selling and moving process, but mostly with Debbie in the mid to latter stages. All of them were excellent at communicating with us and keeping us updated. Things were made more complicated due to the COVID situation but there was no dip in the service we received. Thank you. Highly recommended!
Steve · 31 May 2021
Agent replied · 31 May 2023
It’s great to hear the feedback especially through the lockdown period and glad everything went through ok. Thank you for taking the time to review and all the best for the future.
The team at Sinclair.
★★★★★ 5/5
GoogleSinclair are an excellent team you managed the sale well. Appointments were well managed and they worked hard to get offers in. Realistic pricing got the foot fall needed which in turn led to a selling over asking. They were also very proactive with chasing solicitors and took a lot of hassle out of the selling process.
Mark · 1 January 2023
Agent replied · 31 May 2023
Hi Mark,
Thank you for the review, these do mean a lot to us and good to know clients thoughts, even when things have taken longer than hoped for.
All the best to you and Mrs Sangster.
Pete
★★★★★ 5/5
GoogleOverall great experience, all thanks to Debbie Smith she made everything easy and quick
Roxanne · 26 March 2025
Agent replied · 22 April 2026
Thank you so much for your kind words Roxanne! We're thrilled to hear about your positive experience with Debbie Smith. Making things easy and quick for our clients is always our goal. We wish you all the best. … More
★★★★★ 5/5
GoogleVery satisfied with Sinclairs service. They advised how to prepare the house pre sale, the first viewer bought at asking price. The conveyancing was protracted due to purchasers chain issues and at all times Lauren at Sinclairs kept me reassuringly informed. A good service that I'd recommend to anyone.
Rick · 25 May 2023
Agent replied · 31 May 2023
Thank you so much for the review and recommendation. Lauren I know will be really grateful too.
We are glad all went through ok for you in the end and thanks again for the business.
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