Elephant Clifton reviews

★★★★★ 5/5

Google

As a purchaser dealing with Elephant, I found them to be very professional and responsive at all stages of the process. I had the pleasure of having Catherine show me round the property and found her to be very genuine. She didn’t attempt to sugarcoat any of the property’s downfalls and told me how it was which made me feel more confident when putting in my offer. Elephant were aware of our eagerness to complete ASAP and were always on the ball when chasing solicitors to hit deadlines and providing myself with updates. When Catherine was out of the office, Elephant always ensured another agent by the name of Sam was there to pick things up. This gave me peace of mind that I didn’t have to chase them for anything on the purchase and made the whole process fairly stress free. From my perspective, Elephant were great to work with and would recommend them onto anyone buying/purchasing property. Many thanks for your help guys!

Ben · 14 April 2024

★★★★★ 5/5

Google

We purchased our new property through Elephant, and it's been a pleasure dealing with Alec and his colleagues over the past few months. He's been ever so helpful, transparent and patient, and has made the whole process of selling and buying a lot easier for us! Alec and his team are kind and adequate people that respond quickly, and everyone is fully on the ball. We would definitely use Elephant's services again in the future!

Jantine · 2 May 2024

★★★★★ 5/5

Google

Highly recommend working with Matthew and the team at Elephant, got great support and communication during the purchase of our new home. They even remembered us and our interest in a property 6 months after it went off the market, giving us the opportunity to purchase it. Excellent service - thank you!

Tanja · 4 September 2024

★★★★★ 5/5

Google

Matthew and the team were great to deal with throughout the purchase. The seller wanted to move quickly which Matthew was clear with us about and was always quick with communication but we never felt hassled. I really liked the celebratory treats and attitude when we went in to collect the keys.

Lizzie · 5 August 2024

★★★★★ 5/5

Google

Alec, Clare and the team at Elephant Clifton recently sold my flat in what turned out to be quite a tricky chain. Their communication and attentiveness held the process together and I would highly recommend them.

Adam · 15 February 2025

★★★★★ 5/5

Google

I just sold my flat with the fantastic team at Elephant Clifton and I'm happy to say they earn 5 stars + from me. They found the perfect buyer and gave great recommendations throughout the process. Someone was always available to answer queries and their service was personal and professional. Proper job!

Catherine · 14 April 2024

★★★★★ 5/5

Google

We used Elephant for the sale of our house recently and were extremely pleased with their service. Matthew, Olivia, Catherine and Beth were very friendly, helpful and genuinely enthusiastic about our property. Throughout the whole sales process their communication was excellent and they showed integrity and courtesy towards all parties involved. The quality of the photos and details of the house on the website was excellent and reflected the high quality of the service provided. They helped us to sell our property over the space of a single weekend and the sale went through very smoothly. When we eventually came to move, and our original removals company let us down, the team quickly got on the phone and found us an alternative within minutes. We wouldn't hesitate to recommend them to anyone who is thinking of buying or selling a property in their area.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 26 August 2021

★★★★★ 5/5

Google

We have recently bought a property through Elephant estate agents in Clifton. This was by far the best experience of estate agents I have had. Both Alec and Matthew were helpful and attentive throughout the process, accommodating extra viewings and communications with the seller. Not unusually our purchase journey hit a few bumps in the road because of our buyers pulling out, twice but Elephant were supportive and encouraging to us providing excellent help liaising with their client. If I do sell in Bristol Elephant will be my first choice. Many thanks

M · 26 August 2020

★★★★★ 5/5

Google

We have recently bought a property through Elephant estate agents in Clifton. This was by far the best experience of estate agents I have had. Both Alec and Matthew were helpful and attentive throughout the process, accommodating extra viewings and communications with the seller. Not unusually our purchase journey hit a few bumps in the road because of our buyers pulling out, twice but Elephant were supportive and encouraging to us providing excellent help liaising with their client. If I do sell in Bristol Elephant will be my first choice. Many thanks

Kila · 31 May 2020

★★★★★ 5/5

Google

We used Elephant to sell 2 flats recently and couldn't fault the service we received. Alec, Matthew and Samantha were all excellent at keeping in touch and provided us with prompt updates after every viewing. They were also fantastic in providing us with advice in our search for a new property. The marketing material they produce is always of a really high quality and I felt confident that our property was being marketed as well as it could be (especially after attending several viewings with them in our search for our new property!). I would have no hesitation in recommending Elephant to anyone looking to sell - definitely the best estate agents we have dealt with.

Tristan · 31 May 2020

★★★★★ 5/5

Google

Elephant loves Bristol and we love Elephant! Their initial consultation and evaluation was just the right mixture of insightfulness and optimism, and demonstrated their knowledge of the current market. Sam was extremely friendly, rapid to respond to enquiries and full of enthusiasm regarding the sale. After we accepted an offer, Sam was a great liaison - we had confidence that our buyers were being kept up to date as our move went smoothly. If we ever moved again, we wouldn’t hesitate to appoint Elephant.

Daven · 31 May 2020

★★★★★ 5/5

Google

Thank you to Sam and the rest of the team at Elephant for helping us find our perfect home :) Our search took a long time, with a few hiccups along the way with other agents, but they always remained patient with us and really listened to what we were looking for. Booking viewings was easy, they took place promptly and there was always a friendly face there to open the door. We were given the freedom to look around properties at our own pace without being aggressively sold to. The after sales process was very smooth and it was a pleasure to deal with you all. Thank you again - I think we'll be very happy in our new home for many years to come. Sarah and John (and Brenda the Bulldog)

Sarah · 31 May 2020

★★★★★ 5/5

Google

Sold our flat with Elephant recently and had a great experience with Alec and his team, all consummate professionals, gave a realistic valuation for our property and their communication was excellent from start to finish. Wouldn’t hesitate to recommend!

Edward · 2 May 2024

★★★★★ 5/5

Google

I used Elephant when buying a property during COVID last year and I was impressed with their professionalism and quick response to my queries. Olivia went the extra mile to help me progress through the purchase stages, particularly at the latter stages when I was also coordinating a move-in kitchen renovation! I’d have no hesitation in trusting Olivia with my property buy/sell in future.PositiveResponsiveness, Quality, Professionalism

Jules · 26 August 2021

★★★★★ 5/5

Google

Special mention to Olivia an Catherine for their hard work and quick thinking to get the sale completed. Both Olivia and Catherine were extremely professional from start to finish and when there were issues we found a solution that both parties were happy with. Would definitely recommend to friends and families if they were looking to buy or sell in the future. Thank you Elephant Team :)

Will · 31 May 2021

★★★★★ 5/5

Google

We were recommended to Elephant by acquaintances and are very happy with the result! The property was a flat in a Listed building dating from the 1700s. There were a number of complex issues and Elephant helped to secure the sale with excellent communication throughout. We certainly recommend them as agents.

Eric · 14 April 2023

★★★★★ 5/5

Google

Alec was terrific. Throughout our purchase we found him to be understanding and thoughtful yet also clear and efficient. We would most certainly recommend him and Elephant to others buying or selling.

James · 14 April 2024

★★★★★ 5/5

Google

Elephant are brilliant - they really know their stuff and are the loveliest people. We just bought with them so spent many months doing viewings, and every step of the way they provided great service. Ben managed our sale through and went above and beyond - we couldn't thank him more. I would definitely recommend them!

Laura · 27 March 2025

★★★★★ 5/5

Google

Nick and the team on Gloucester Road are really great. Friendly, really good knowledge of the market overall and elephant take the best photos !

Lucy · 14 April 2024

★★★★★ 5/5

Google

The Elephant team were super - from advice on marketing the flat using their first hand local knowledge and network, overseeing a good volume of viewings and getting us to a good offer, and perhaps most importantly building excellent relationships to see the sale through to a successful close. I would have no hesitation in recommending them.

Sue · 3 December 2024

★★★★★ 5/5

Google

Elephant came highly recommended from family who had sold their house through the Bishopston branch and I was very pleased with the sale of my flat through their Clifton branch. Alec and Sam were swift to respond at all times and always on hand to offer friendly advice at every stage throughout the process.

Andie · 31 May 2020

★★★★★ 5/5

Google

Elephant Estate Agents aren't like the rest, they are hard working, knowledgeable and diligent. A joy to work with. A big thank you to Beth who gave great advice and was always willing to go the extra mile. Would 100 per cent recommend.

Amanda · 14 April 2022

★★★★★ 5/5

Google

We had a fantastic experience working with Elephant as our estate agent.. Their thoroughness and commitment to delivering outstanding service made our house selling journey incredibly smooth. We are immensely satisfied and grateful for their expertise. Choosing Elephant was undoubtedly the right decision, and we wholeheartedly endorse their services to anyone in need of a trustworthy and efficient estate agent.

Robert · 14 April 2024

★★★★★ 5/5

Google

Really happy and impressed with the service received from Elephant particularly the agent dealing with our purchase Alex Stock. Communication was excellent and always on hand to answer any queries. Thanks so much for helping us with our new home. Chris & Scarlett

Andrew · 2 January 2025