Steven Smith Town & Country Estate Agents Clevedon reviews

★★★★★ 5/5

Google

Steven Smith dealt with the sale of me and my fiancé’s house. The whole team were simply incredible. All very professional and communicated effectively with us. It is thanks to the Steven Smith team that the whole process with the sale of our house went very smoothly. They even seemed to find the ideal buyers for our house! We cannot thank them enough for everything they have done for us. Steven Smith are highly recommended! We have relocated areas now but we would definitely use them again if we were still living locally.

Alice · 30 March 2025

★★★★★ 1/5

Google

Used initially in 2018 tobuy in clevedon. Found a property suitable with other agent. Not helped by Karen in Smiths and found offers by us that were not succesful were not communicated to us and we found out from others. Poor commumication and not professionalNegativeProfessionalism

Fraser · 27 August 2021

★★★★★ 5/5

Google

Thank you to Adrain and the team who managed to secure a property for me to rent within just weeks! Very professional, lovely guy who has dealt with all my queries so promptly. Great work, Thank you 😊

Jodie · 31 May 2022

★★★★★ 5/5

Google

Happy with the service we received from the team when selling our house. It took a while - 18 months, with 3 broken chains! However, they didn't give up - and we got there in the end. Selling a house these days is complicated, with so many problems outside of your and the estate agents control. If yourare selling in Clevedon - I would certainly recommend them.

Jason · 26 December 2023

★★★★★ 5/5

Google

Happy with the service we received from the team when selling our house. It took a while - 18 months, with 3 broken chains! However, they didn't give up - and we got there in the end. Selling a house these days is complicated, with so many problems outside of your and the estate agents control. If yourare selling in Clevedon - I would certainly recommend them.

Jason · 11 December 2023

★★★★★ 5/5

Google

We had Fantastic support selling our home from Rachel and the team, they chased for updates in the chain and were incredibly pro-active and tenacious to ensure we got to exchange. Will definitely use them again in the future.PositiveResponsiveness

James · 27 August 2021

★★★★★ 5/5

Google

My elderly mother in law sold her property through Steven Smith and we were really impressed with their service. From the onset they did everything they could to ensure a smooth transaction. Particular mention for Nick, Harvey and also Rachel. Rachel progressed the sale with great efficiency and empathy. Would highly recommend this agency.

Neil · 27 June 2024

★★★★★ 5/5

Google

The team at Steven Smith were very professional, helpful, responsive and always friendly. It was often difficult to remember that they were not "our" agents as we were buying through them! Great communication between the agents at both ends. Highly recommended.

Neil · 2 December 2024

★★★★★ 5/5

Google

A great team and a special thanks to Rachel who dealt with the sale.The house sold very quickly with no hitches in 3 months.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 27 August 2022

★★★★★ 5/5

Google

We bought a house that was on the market through Steven Smith recently and found them a pleasure to deal with. Rachel who was our main point of contact was very helpful and friendly and it felt like dealing with people who really knew you, which was nice in what is always a very stressful time of life, buying a new house! I can’t comment on value for money as I wasn’t the client, but as a buyer they were very helpful and informative which I didn’t find to be true of some other local agents when I was looking at houses in Clevedon.PositiveResponsiveness, Professionalism

Kate · 27 August 2021

★★★★★ 5/5

Google

We have used Steven Smith Estate Agents three times now & each time we have been really impressed with the high level of service. This time we both sold and bought our houses through them, they have been extremely helpful throughout the entire process. Always getting back to us quickly, never needed to be chased. They have been at the end of the phone to reassure us and to keep us updated at every step. They have fought battles on our behalf and advised us well when we needed it. We pick up our keys to our new home tomorrow and we can honestly say that we can't wait to see them to be able to thank the whole team in person. We would recommend Steven Smith to anyone looking for an Estate Agents that go above and beyond for you.PositiveResponsiveness, Quality, Professionalism

Marie-Dominique · 27 August 2021

★★★★★ 5/5

Google

From the valuation, pictures being taken for the advertisement to the communication for the viewings has all been a breeze. They are all friendly and professional throughout the sale process. Communication has been fab. They even came back to take additional pictures of the house as there was a sunny day. That little extra mile makes all the difference. Big thanks from me to the whole teamPositiveResponsiveness, Quality, Professionalism, Value

Gemma · 27 August 2022

★★★★★ 5/5

Google

I bought my flat through Steven Smith Estate Agents and cannot fault the service. They kept me fully informed and I felt supported. I was able to view the property whenever I wanted, often at short notice. The team were always helpful and friendly and Rachel in particular "held my hand" through the process and I am very grateful. Thank you team for all your hard work.PositiveResponsiveness, Professionalism

Trish · 27 August 2022

★★★★★ 1/5

Trustpilot

Despicable estate agents

Steven Smith estate Agents website says 'exceptional service' - what a joke. It also states a good deal of business is got through word of mouth - not by me and family.

Janice · 10 October 2025

★★★★★ 5/5

Google

I used Steven Smith to sell my house last year (after buying the property through them) and they helped make the process as easy as possible. Claire in particular was great, she kept in touch following the offer being accepted and helped me to get to a stage where we could exchange and complete with some difficult solicitors! Would definitely use them again.

Lauren · 31 May 2022

★★★★★ 5/5

Google

Highly recommend - Top tier service from the whole team at Steven Smith. Extremely helpful , knowledgeable and friendly best service I have received from an estate agents in years - thank you !

Matt · 6 August 2025

★★★★★ 5/5

Google

I have recently bought and sold a house with Steven Smith, this is the 3rd time I have used them. Nick, Rachel, Jane and all of the team were really helpful and supportive throughout the process. The marketing was excellent securing me a prompt sale and the support throughout the process right up to completion was excellent, would recommend.PositiveResponsiveness, Quality, Professionalism

Tracey · 27 August 2021

★★★★★ 5/5

Google

We have just completed a sale and purchase with the team at Steven smiths, from nick and Ady sorting out viewings and finding properties to Claire and the girls in the office keeping things moving! they have worked hard for us, kept us updated and had our interests at heart. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

John · 27 August 2021

★★★★★ 1/5

Google

If you have a house that will sell itself fine. If not I wouldn't touch them with a barge pole. We have found them non-communicative, unhelpfu, unsuccessful at selling our homel and very patronising. It's a long time since I was referred to as 'the little woman' I sincerely hope it never happens again.

Val · 31 May 2021

★★★★★ 5/5

Google

I found the team really helpful throughout the sale process. They communicated well and showed real enthusiasm for my property. Even when the initial buyer pulled out they found a new offer quickly and kept things moving. A good team to work with.

Matt · 2 December 2022

★★★★★ 5/5

Google

I've used Steven Smith Estate Agents for lettings management and a property sale. They are professional, well organised, efficient and friendly. Thank you for the great service over the last couple of years.

Anthony · 30 June 2023

★★★★★ 1/5

Google

poor communication is a massive understatement, even to the point we felt like we were a hinderance, NOT ONE phone call back in trying to secure a rental property, and after a week of waiting for a reply/answer simply got an automated email back, this after initially telling Jess we could not wait a week for a reply, very very poor and i would never use again, when purchasing a property soon,

TERRY · 4 August 2022

★★★★★ 5/5

Google

Good service and friendly staff. Without doubt the most professional team in Clevedon and the surrounding area.

Andrew · 28 February 2024

★★★★★ 5/5

Google

I can’t recommend Steven Smith Estate Agents highly enough, absolutely fantastic professional service. Nice Claire (estate agent extraordinaire) is worth her weight in gold, what a truly amazing lady who goes above and beyond the call of duty to help in every way.

Tara · 31 May 2021