Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleFaultless.
P&P worked diligently through the market depression and picked up the sale again after we took the property off.
Immediately after we returned the property to market they saw a buyer through to the finish.
The team in Clacton are friendly and empathetic when it comes to a bereavement sale.
The agreed contract was honoured despite the break in sale, would absolutely recommend them.
Andrew Β· 11 October 2024
Agent replied Β· 22 October 2024
Thank you for your heartfelt feedback. We're so glad to hear that Palmer & Partners in Clacton could support you through such a challenging time. It means a lot to us that our team was able to diligently navigate the market and secure a buyer, especially after the break in the sale. We're also pleased to know that our friendly and empathetic approach made a difference during the bereavement sale. Thank you for your trust and for recommending us. We're here for you whenever you need us.
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5/5
GoogleI can not fault Palmerβs & Partners, especially Lyn. What an amazing lady. She has been my saviour through our house sale and purchase.
keeping me up to date and also chasing constantly to put my mind at rest. I will actually miss talking to her daily. I HIGHLY recommend this estate agents!!
Sam Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you Sam. Very kind of you to take the time to write this review.
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5/5
GoogleCannot thank you all enough! Brilliant service from start to finish will always use you where we can. Thanks Harry for always being at the end of the phone! Cannot recommend these guys enough!!
Leonie Β· 11 October 2023
Agent replied Β· 22 October 2024
Hi Leonie,
Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear about your positive experience with Palmer and Partners.
It's wonderful to know that you found our service brilliant. Harry, in particular, appreciates your kind words and is always here to assist you whenever you need.
Your recommendation means a lot to us, and we truly value your trust and loyalty. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help!
Thank you once again for choosing Palmer and Partners.
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5/5
GoogleThank you Brady and the team. A special thank you to Lin who kept us updated with the progress of our purchase , always polite and reassuring and a pleasure to talk to. I Must also mention Harry who has the most cheerful telephone manner and is always happy to help.PositiveResponsiveness, Professionalism
Kelley Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you Kelley. We hope you enjoy your new lovely home.
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5/5
GoogleExcellent from start to finish, no issues. Had little joy with the previous estate agents viewers ect, so tried Palmer and Partners and sold within weeks. Harry was brilliant π thanks again β¦
Gary Β· 11 October 2023
Agent replied Β· 22 October 2024
Thank you Gary, we work hard on behalf of all our clients and were pleased to help. Kind regards, Palmer & Partners
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5/5
GoogleJust collected our keys after a very long process. A massive thank you to Brady for all his hard work and persistence in getting our house through, we really appreciate it all :)
Sian Β· 11 October 2023
Agent replied Β· 22 October 2024
Thank you Sian, for taking the time to leave us such a great review. We hope you are very happy in your new home. Kind regards, Palmer & Partners
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5/5
GoogleDecided to sell our house in south Essex and move into rented until we find somewhere to buy. We had never done renting before, but Palmers and Partners made the transition very easy. The staff are extremely diligent, friendly and aim to please. They made is completely stress free. Our contact was Charlotte and she was extremely helpful and knowledgeable and even since the rental started they are checking up to see if all is well.
Would highly recommend this agency. 1st class service.
Scott Β· 23 October 2023
Agent replied Β· 22 October 2024
Dear Scott, thank you for taking the time to leave us such a great review! It was a pleasure working with you.
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5/5
GoogleSold a property recently with Palmer and Partners in Clacton. Although this hasn't been a great time to sell a property, Palmers worked hard, produced an attractive brochure and found us a buyer.
All the time, Harry and his colleagues maintained great communication with us and acted with complete professionalism and courtesy on our behalf from the initial valuation to exchange and completion.
An excellent service and really nice and genuine people to deal with.
Exactly what we had hoped for when choosing an agent.
Very, very happy to recommend.
Andy Β· 11 October 2023
Agent replied Β· 22 October 2024
Thank you for the great review and recommendation! We're thrilled to hear your experience selling with Palmer and Partners, Clacton, has been such a positive experience.
Our team is all about good communication and we appreciate your recognition over our support during your sale.
If you ever need anything or have questions, feel free to reach out us.
Thank you again for choosing Palmer and Partners!
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5/5
GoogleThank you to Brady and the team for a seamless and smooth house purchase. Nothing was too much trouble and always on hand to answer and help with any questions we had.
Liz Β· 11 October 2023
Agent replied Β· 22 October 2024
Thank you Liz. We were only too happy to help you with your move. Kind regards, P&P Clacton.
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5/5
GoogleWe recently sold a property through this branch and would highly recommend them. We dealt mainly with Brady who took care of everything including viewings, advice on conveyancing and speedy communications. We really appreciated this as we live some distance away and, as it was our parents' property, it was a sensitive situation. Thank you.
Donna Β· 9 January 2025
Agent replied Β· 12 January 2025
Hi Donna,
Thank you for your wonderful feedback! Weβre so glad to hear that you had a positive experience selling your property with us and that Brady was able to support you throughout the process.
We understand how sensitive such situations can be, especially when dealing with a family property from a distance. Itβs fantastic to know that Bradyβs assistance with viewings, conveyancing advice, and prompt communication made a difference for you.
We truly appreciate your recommendation and are here to help if you need anything further in the future.
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1/5
GoogleRude and unhelpful. Trying to rent..Called them multiple times about different properties, but they'll always, "call me back". I'm obviously not good enough to rent from them.
K Β· 22 November 2025
Agent replied Β· 22 December 2025
Good afternoon, Iβm sorry you have received this service. Before leaving this review could I please speak to you to try and rectify this. I care about such negative reviews and would appreciate the chance to put this right. Please email me your details/number and Iβll contact you straight away. My name is Brady 07729198502 this is my direct number.
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5/5
GoogleVery good estate agent. Nothing was too much trouble. Our agent Harry was very professional and very helpful throughout whole process of buying a house.
Jan Β· 11 October 2023
Agent replied Β· 22 October 2024
Thank you for your amazing review! At Palmer & Partners, we strive to provide exceptional service and are only to pleased to have helped you on your property journey.
Please don't hesitate to reach out to us at Palmer & Partners in the future should you need us.
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5/5
GoogleI bought a property through Palmer and Partners and I have to say, they were brilliant. They went above and beyond for me as a buyer and also, as far as I can tell, did their best by the seller. David handled the purchase and was very helpful at every stage, I also had dealings with Harry who was friendly and helpful too. I have no hesitation in leaving this review.
SarahSLH Β· 11 October 2023
Agent replied Β· 22 October 2024
Dear Sarah, thank you for your lovely comments. It was a pleasure working with you. Best wishes, P&P Clacton.
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5/5
GoogleMy husband and I have been working with palmer and partners Clacton for 4 years now. Laura and Chantelle have given us exceptional service within the lettings team. Knowing our property was in safe hands was a huge comfort to us. We would highly recommend their services for lettings, buying or selling.
Georgie Β· 11 October 2024
Agent replied Β· 22 October 2024
Thank you Georgie for taking the time to leave our team at Palmer & Partners such a fantastic review!
It's great to know how much you appreciate the excellent service you have received from Laura and Chantal. We take pride in providing fantastic support to all our clients.
Thank you for the past four years with Palmer & Partners, we look forward to our continuing partnership.
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5/5
GoogleThese guys were awesome throughout the sales process of our house and out performed all of the other local agents by a mile. I canβt recommend Palmer and Partners enough, I certainly wonβt look anywhere else should I be selling another property
Wesley Β· 20 February 2025
Agent replied Β· 10 April 2025
Hi Wesley,
Thank you so much for your fantastic feedback! Weβre thrilled to hear that our team outperformed other local agents and provided you with an awesome experience throughout the sales process. Your high recommendation means the world to us!
If you ever need assistance with selling another property in the future, weβd be more than happy to help again. Thank you for choosing Palmer and Partners!
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1/5
TrustpilotI'm not from Colchester and just rangβ¦
I'm not from Colchester and just rang to enquire about a house on Military Road. The Man i spoke to didn't like the question of how is it valued when there are the same style houses near by cheeper. He got really aggressive and said there's houses more expensive and houses cheeper it is what we say it is. Finding this response odd i said ok ill go do some more research on the area and he tutted at me and slammed down the phone. I was expecting him to tell me it's near a certain school or amenities. Disgraceful behaviour and I hope he dosent further effect the seller with this un professional service.
Amelia Β· 4 November 2024
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1/5
GoogleDirty con artists.
Not only did I have to put up with a soaking , mushroom growing house for 6 months an address I vacated after the environmental officer demanding repairs to the house where done.
In which we left on October 20th 2020
And you had this address on your market suitable for living from.the 24th.
You have then had the balls to tell electic companys we owe money for electric? Despite you having another tennent in the address at the time of the bill.
Useless con men.
Samuel Β· 11 October 2024
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1/5
TrustpilotDonβt use avoid!
Donβt use avoid!
They treat you like a child and speak to you as if your stupid,
but itβs your property your selling!
We did not feel we was treated like the client! Awful experience at one point we felt harassed and intimidated they do not work in the clients best interest avoid avoid
Sharon Β· 31 August 2025
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5/5
GoogleI have to say how professional the staff are especially Lyn in the sale progression team. She goes the extra mile keeping you informed every step of the way. She is a credited to the company.PositiveResponsiveness, Professionalism
Michelle Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you so much Michelle for your lovely review.
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5/5
GoogleDonβt bother putting your house up with any other estate agent in the area. Brady and the team managed to sell my house within four visits and we completed today.
A professional service with regular check ups regarding the sale to make sure everything was going okay.
Canβt thank them enough for taking away the stress of trying to sell our family home!PositiveResponsiveness, Quality, Professionalism, Value
Lewis Β· 23 October 2021
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5/5
GoogleHighly recommend, Brady and the team done an amazing job. Very responsive, very time I called someone would answer the phone, Harry was always very helpful and informative. Would recommend to everyone.PositiveQuality, Professionalism
Hayley-Jane Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you for your kind review Hayley. All the best.
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5/5
TrustpilotFirst class service
Used Palmer & Partners for my motherβs bungalow sale, throughout I found them very professional & kept us up to date throughout the process.
A special mention must go to Harry who was very polite & professional, my mum is 88yrs & Harry was very patient. Well done all involved, would definitely recommend.
Kirstie Β· 26 March 2023
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2/5
GoogleJust had a very rude person on the phone they give you houses to look at and when try to view they say no because we not sold.
then how do you know what to get.
pointless we got no where.
David Β· 10 November 2024
Agent replied Β· 22 October 2024
Hi David.
The Two properties you enquired to view will only take potential buyers if you are at least on the market yourself. As explained this isnβt the same for everyone and is not our policy but the sellers of these have specifically asked for this.
This is out of our control Iβm afraid but doesnβt stop us being able to give the details of these properties to you as requested until such time you do decide to come to the market.
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1/5
Trustpilotcustomer waited 30 min estate agent did not turn up at all.
We had our house on the market with them for approx. month or so they produced as single viewing, the buyer showed up on time and the estate agent did not show at all, the customer left after 30 minutes waiting and was not seen again. No explanation was given, that's what I call business sense!
A Β· 16 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.