Palmer & Partners Clacton-On-Sea reviews

★★★★★ 5/5

Google

Absolutely brilliant Estate Agents. Brady is excellent. From.the word go valued our property right and said it would sell within 2 week and it did! No messing around, no fuss. I would highly recommend anyone to use this company. Thanks again P&P

Chris · 11 October 2024

★★★★★ 5/5

Google

Excellent support and service from the viewing to the hand over of keys. Brady was really knowledgeable and very informative throughout. Macauly and Zoe were great office support staff. Thank you for helping to make our relocation transition so seamless.

David · 11 October 2024

★★★★★ 5/5

Google

An Agent that delivered on its promise and was good value. Genuinely good experience on a not so easy house sale (not their fault). Special mention to Lin who chased the sale through from start to finish. More agents should have this person in place to ease the process and keep the communication flowing. Thank you and will use again if need to in the area. Good value, excellent communication and professional team.PositiveResponsiveness, Professionalism, Value

Christian · 23 October 2021

★★★★★ 5/5

Google

Palmer and Ptnrs. provided a thoroughly professional and efficient service when selling my flat. Despite a few setbacks along the way, Harry Cox was tenacious in chasing up the other parties in the chain, and the whole team maintained regular contact with me, with updates etc. all leading to a very satisfactory conclusion Nice One !!

Colin · 11 October 2023

★★★★★ 5/5

Google

We have recently purchased our home from Palmer & Partners and cannot thank them enough for their help. We had problems with our solicitors and David went above to keep on top of them and keep them in line to ensure we finally got to completion. Would happily use again. Thanks all.

Tia · 23 October 2023

★★★★★ 5/5

Google

Very professional caring and hard working, Harry was the sales negotiator I dealt with. Palmers got viewings for my property immediately it was on the market and worked tirelessly to secure my sale and purchase despite several hiccoughs beyond their control. I have no hesitation in recommending them. Harry is a star!!!

Marion · 11 October 2023

★★★★★ 5/5

Google

Lovely team to deal with, made our purchase of our first home so straightforward and quick! Big thank you to Brady and team for all your hard work, would definitely recommend!

Lily · 10 November 2024

★★★★★ 5/5

Google

Absolutely brilliant Estate Agents. Brady is excellent. From.the word go valued our property right and said it would sell within 2 week and it did! No messing around, no fuss. I would highly recommend anyone to use this company. Thanks again P&P

IllegalEagle · 25 April 2024

★★★★★ 5/5

Google

I just wanted to write a review for Chantel Hinkson who has recently helped my sister move into a rented property. From start to finish Chanel showed so much professionalism, along with a lot of empathy and understanding. She was always available, even on her days off making sure that everything went through so smoothly and easy. Once again Chantel many thanks for helping my Sister find a new home for her and her children which I'm sure she will be very happy in.

Charlotte · 11 October 2024

★★★★★ 5/5

Google

First class estate agents. They sold our house so fast and stress free. Amazing pictures taken by Brady in the morning, went live online that afternoon, 3 viewers booked for the following day, of which the first one made an offer of the full asking price! Big thank you to Harry for keeping us updated every step of the way. Highly recommended.

Blake · 23 October 2022

★★★★★ 5/5

Google

Just completed on a sale with Palmers at Clacton. We cannot fault the service received, Brady and his team were efficient helpful and nothing was too much trouble. Thank you

Sally · 11 October 2024

★★★★★ 5/5

Google

I recently sold my property with help from the team at Palmer and Partners. I am extremely grateful for their expertise and support through this process - with special thanks to Harry, for going the extra mile. Thank you so much for your help and hard work. Kayleigh.

K · 11 October 2023

★★★★★ 3/5

Google

It felt as though the entire sale was delayed and it was on the buyers terms who was conveniently going to buy to let through palmer and partners and we never felt in control of our house sale. Communication with all parties involved was poor, and I found myself having to chase for updates constantly. Overall, I felt that Palmer and Partners made an effort, but they just weren’t as proactive as I would have liked.

Lewis · 12 October 2024

★★★★★ 2/5

Trustpilot

Lack of care and attention

I enquired about a property that I'd like to view around 3pm online via Rightmove. I was called around 11am the next day to arrange a date and time. I told Jack what I was looking for and he sent me one email in the following days with details for a property that was a long way out of the areas I said I would consider and quite a way over my top budget, so I unsubscribed from such emails. The viewing itself went well, the lady, Diane, was there before me and the property was all opened up. I wasn't hurried and Diane freely shared her knowledge of the property and area. The next day I received a text message inviting to complete an online form to give feedback, so I did. The day after that I received a call from Jack asking for feedback, when I said I had already provided it via the form he said he hadn't received it (a waste of my time) so I gave my feedback to him. He said he would let me know if anything changed regarding the property whilst I was still considering putting in an offer or not. Thursday at around 13:30 I see the property it now marked as sold but I've had no further contact from Jack or anyone at P&P. It's just poor. Slow to respond. Ask for preferences and then send details of a property completely outside of them. Request you complete forms online which must go straight into the bin and then don't do as they say they will. They didn't even offer to value my current property which I said I would be selling.

Mr · 11 September 2025

★★★★★ 5/5

Google

Very good customer service the buying of my property only took 7 weeks and we had Christmas and new year Always on hand to let trades in to check gas electricity also for survey to be done Also helped me push the sale to go through at the end by ringing both solicitors ( mine and sellers) and also the seller to get it over the line. I would recommend for buying and selling

Jill · 11 October 2024

★★★★★ 5/5

Google

After having my property on the market from another clacton estate agent for nearly 4 months changed to palmers and brady came around and with decent pictures taken and a proper write up its sold within weeks

Lee · 22 November 2025

★★★★★ 5/5

Google

David and the team were amazing through out the process of selling my house. They were always at hand to offer me advice and guidance and a sounding ear. Thank you David and the team in Clacton for all your support.

Cigdem · 23 October 2023

★★★★★ 1/5

Trustpilot

My experience with Palmer & Partners…

My experience with Palmer & Partners Ipswich regarding a rental was deeply disappointing. I was originally told a mid-to-late August move-in date would be fine, only to later receive a call insisting on early August, with no flexibility or acknowledgment of prior communication. Also for the viewing, the agent didn’t even turn up. Thankfully, the site manager, who was not part of the agency, was professional and kind and showed me round but Unfortunately afterwards, the agency’s own communication was curt and unclear throughout not even apologizing for not turning up for the viewing. When I flagged a small error in my application about my date of birth , I was met with impatience. In the end after politely withdrawing saying that I cannot proceed due to the conflicting move-in expectations, I received a bounce-back message from the original application form submission, suggesting that I’d been blocked from their mailing list. I hadn’t been rude at any stage, but was made to feel like I was wasting their time, despite the disruption and effort on my part for open and honest communications. My application for the flat felt like an inconvenience to them.

Chris · 22 July 2025

★★★★★ 1/5

Trustpilot

Refused to accept offer until we spoke to in house broker

This goes back two years, but I thought it might be helpful to others. We had sold our home, had a mortgage arranged via a broker, conveyancer also in place. We wanted to offer on a property we had viewed, we were asked about finances, we said yes please do contact out registered broker who will confirm we have the finances proceed. They refused to forward our offer to the vendor of the property we wanted until we had spoken to their in house broker. This broker took a very long time to contact us l, a very stressful situation, in the end we didn't buy via Palmers. We watched the panorama programme last night and it it reminded us of this so thought it would help others to state what happened. At the time we thought the insinuation was that we were lying about out finances or that the broker we had was, now we wonder if something else was actually happening

Luke · 15 July 2025

★★★★★ 1/5

Trustpilot

If I could put a minus

If I could put a minus, I would. Absolutely useless, they valued my property and within 2 weeks they were telling me to lower the price by £75k!!!! When I asked why, they said the person who valued the property doesn't know the area, and over valued it. They never return calls or do a courtesy call once a fortnight as promised when the house went on the market, I spoke to woman who lives in the next road to me, who also had her house up for sale with them, and took it off with palmers, and put it on with another agent, due to the same reasons. I was told at the time, they had lots of people on there books, looking for a property like mine, I didn't get one viewing or enquiry or even a courtesy call to keep me in the loop. Very poor customer service and would advise not to use this agent.

Darren · 7 July 2025

★★★★★ 5/5

Google

Can not thank Harry, David and the team enough for their continuous hard work. Helping our move run so smoothly and dealing with any problem that arose quickly and efficiently. Highly recommend for a professional and personal service.

Danielle · 23 October 2023

★★★★★ 5/5

Google

With the help from Harry and the team at Palmer's & Partners Clacton we bought a lovely bungalow. Harry was absolutely brilliant and a great chap to talk to, very professional and would recommend using them👍🏻 …

Scadz · 11 October 2023

★★★★★ 5/5

Google

This is the second time I've used the good services of P&P, and once again I was not disappointed. Very professional throughout, and each and every staff member could not have been more welcoming, polite, and a real pleasure to deal with. Full marks to a great team who I highly recommend to anyone who might be considering buying or selling a property any time soon.

Derek · 11 October 2024

★★★★★ 1/5

Google

Communication poor , never responds to calls, unprofessional. Can not give feed back on a property im buying and why it's taking to long 5 months. Im now at a point my buyers are thinking about pulling out.

Lorraine · 17 September 2025