Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleLovely company helped with our every need and managed to get all of the questions we wanted to be answered answer friendly team and very welcoming overall good service
Rosie · 9 November 2020
Agent replied · 8 November 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
TrustpilotProfessional service
I called to arrange a viewing and the phone was answered in a timely manner by Amber. She was very helpful and professional throughout my interaction with her. Great service, thank you.
Wambui · 10 February 2024
★★★★★ 1/5
TrustpilotReally bad
Awful communication skills and agents are constantly contradicting themselves and each other. Rude to tenants, uncompassionate, really slow to sort out problems. The fees they charge are totally unethical as they provide such a terrible service. Wouldn't recommend to anyone, ever.
Lauren · 28 June 2023
★★★★★ 1/5
TrustpilotDisappointed really and felt big time…
Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .
Marius · 19 July 2019
★★★★★ 5/5
Google100% recommend bairstow eves got me a place so quick, very polite lovley people and again thank u kara for everything im happy :) :pPositiveResponsiveness, Quality, Professionalism, Value
Kelly · 9 November 2020
Agent replied · 8 November 2024
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI thought going through bairstoweves is one of the best things we have ever done very impressed an was well taken care of
Chess · 9 November 2021
Agent replied · 8 November 2024
Many thanks for the wonderful 5 * review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleLouis and Jackie on the lettings team were so helpful and made the whole experience a pleasure. Could not recommend them enough.PositiveResponsiveness, Professionalism
Eileen · 9 November 2021
Agent replied · 8 November 2024
Many thanks for the glowing recommendation and 5 * review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotWe used Bairstow eves in leytonstone to…
We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.
Sahina · 16 August 2022
★★★★★ 5/5
TrustpilotWill be a returning client
Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help
Kaz · 20 November 2023
★★★★★ 4/5
TrustpilotVery helpful throughout
Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.
Kathleen · 29 April 2024
★★★★★ 5/5
GoogleAll the staff were helpful and had a good understanding of where everyone was at all times throughout the sale.PositiveResponsiveness, Professionalism
Justine · 9 November 2021
Agent replied · 8 November 2024
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotYou will regret ever contact this…
You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys
Ade · 6 December 2020
★★★★★ 5/5
TrustpilotHelpful friendly staff
Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.
Elizabeth · 7 May 2021
★★★★★ 1/5
TrustpilotDefacing property
Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.
Francessca · 24 November 2022
★★★★★ 5/5
GoogleThe whole team at Bairstow Eves Clacton on sea were excellent in all of the dealings we had with themPositiveProfessionalism
Julie · 9 November 2021
Agent replied · 8 November 2024
Thank you for the wonderful 5 * review. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleAwful. No communication whatsoever after I submitted an offer on a property. I had to chase them only to be told 10 days later it had been sold to another party.
Leanne · 10 November 2017
Agent replied · 8 November 2024
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Kind regards, Sarah.
★★★★★ 1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
Nikki · 17 September 2020
★★★★★ 5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
Nash · 15 April 2019
★★★★★ 5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
Shakeel · 13 May 2024
★★★★★ 5/5
GoogleFirst class estate agency very professional and very helpful and friendly
Michael · 9 November 2022
Agent replied · 8 November 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
Valerii · 11 January 2024
★★★★★ 5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
Sara · 24 August 2019
★★★★★ 5/5
GoogleThank you for all your help throughout my last 5 years renting through bairstoweves kara especially has been a pleasure to communicate with.
Joanna · 9 November 2020
Agent replied · 8 November 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleExcellent all round helping me sell my property - I would like to mention Clayton who kept me up to date every step of the way! Thanks guys
Ginger · 10 November 2018
Agent replied · 8 November 2024
Thank you for your great 5 star review. It's wonderful to read that you were kept up to date throughout the process by Clayton at the Clacton-On-Sea branch of Bairstow Eves Estate Agents. Many thanks, Sarah.
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