Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
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1/5
TrustpilotI sold my house with Bairstoweves ,,itβ¦
I sold my house with Bairstoweves ,,it was sold for a very low price for a quick sale I needed ,they told me if I use their recommended solicitors thw commission I have to pay would be less. They work with Cavendish legal group...they are the most useless law company ever..you can never reach tger either by phone ...the whole experience was awful.
Amber Β· 29 June 2022
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4/5
TrustpilotSelling our house
Penelope was a great help going above and beyond as we sold our house π during difficult times during Covid thank you
Alyson Β· 21 April 2021
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1/5
TrustpilotThey take ages to respond and solve anyβ¦
They take ages to respond and solve any problem occurring in their property
Hamid Β· 21 May 2025
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5/5
GoogleExtremely helpful
Helped me rent my new property all over good service would highly recommend
Sarah Β· 9 November 2023
Agent replied Β· 8 November 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
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5/5
TrustpilotMellissa is the friendly staff
Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.
Lawrence Β· 12 May 2021
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5/5
TrustpilotAmazing experience
Amazing experience with the Cannock team! Just bought a house and they couldnβt have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! π
Amy Β· 3 August 2023
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5/5
TrustpilotVery professional
Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.
Kingsley Β· 17 January 2024
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5/5
TrustpilotA massive thank you to Laura
A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body
Dave Β· 17 December 2020
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1/5
TrustpilotThe worst letting experience ever
The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.
Anna Β· 12 December 2019
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1/5
Trustpilotpromoting zero deposit scam when I haveβ¦
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
Pat Β· 4 December 2024
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5/5
TrustpilotElaine and Adam are amazing fromβ¦
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
Jaime Β· 19 November 2024
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5/5
TrustpilotI would highly recommend Bairstow β¦
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
Munick Β· 27 April 2021
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5/5
GoogleMade the selling process very easy and stress free. Always kept me well informed and gave me piece of mind. Would recommend Bairstow Eves all the time and will use the firm again.PositiveProfessionalism
Graham Β· 9 November 2021
Agent replied Β· 8 November 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotI am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I donβt recommend it.
Sab Β· 22 January 2021
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4/5
TrustpilotMy review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
John Β· 6 September 2018
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1/5
TrustpilotDO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
Stacey Β· 27 February 2021
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4/5
TrustpilotExcellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
Ashley Β· 27 February 2020
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1/5
TrustpilotTerrible Company and Worst Service..Iβ¦
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
Rajeesh Β· 11 September 2023
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1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
TL Β· 16 March 2021
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5/5
GoogleIv been with these guys for some years now and don't plan on changing agents any time soon they have always been good to me and helped in anyway they can iv not got a bad word to say about them
Donna Β· 10 November 2018
Agent replied Β· 8 November 2024
Hi Donna
Thank you very much for this review and the 5 star rating!
Kind regards, Jake
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1/5
TrustpilotHow do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
Sho Β· 4 January 2020
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1/5
GoogleShocked at the treatment we recieved renting with these agents,beware.
PAULETTE Β· 9 November 2023
Agent replied Β· 8 November 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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1/5
GoogleAggressive, rude, unprofessional and discriminatory against people with disabilities x
Ambs Β· 9 November 2023
Agent replied Β· 8 November 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery friendly and helpful staff. A pleasure to deal with.
Jennifer Β· 9 November 2023
Agent replied Β· 8 November 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.