Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleSeamless from first contact to completion robin was a star throughout well done πPositiveResponsiveness, Quality, Professionalism, Value
Tim Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They donβt suggest anything that might create interest. Absolutely useless
Paul Β· 2 December 2022
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5/5
GoogleWell done to Michael on a fantastic service. Always willing to help and provide us with 100% service. Would highly recommend to anyone.
Jack Β· 14 June 2019
Agent replied Β· 12 June 2024
Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
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1/5
GoogleStole my Parents money , bad agent.all about the money and not giving good service .
Mark Β· 13 June 2021
Agent replied Β· 12 June 2024
Hi Mark,
Your comments are unclear and you appear not to be a direct client of ours. Should your parents wish to raise a concern they can contact us directly via review@countrywide.co.uk.
Kind regards, Scott @ Customer Relations
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1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
Toby Β· 5 October 2020
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1/5
TrustpilotWell still waiting since last october iβ¦
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
Helen Β· 12 March 2021
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1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
Donald Β· 9 February 2023
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5/5
GoogleVery well looked after from start to finish. Excellent communication throughout.PositiveResponsiveness, Quality, Professionalism, Value
Martin Β· 13 June 2021
Agent replied Β· 12 June 2024
Many thanks for the wonderful 5 * review. Kind regards Lucy, Customer Relations.
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5/5
Googlevery professional, returned calls even during pandemic, over all very satisfied with the service.PositiveProfessionalism
Antoine Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
Aws Β· 13 March 2021
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1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
Greta Β· 19 January 2017
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5/5
GoogleFantastic service with warm, welcoming and competent staff! Would highly recommend to anyone!
Nirvana Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you for the great 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleThanks to the lettings team for helping me find a suitable property really quickly! Very helpful will be recommending to others
Aine Β· 14 June 2018
Agent replied Β· 12 June 2024
Hi Aine
Thank you for leaving this review. I am delighted to hear that we have managed to find you a new property so quickly and thank you for the 5 stars and recommendation as well!
Kind regards, Chris
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1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
Jonathan Β· 13 August 2022
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5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
Sarah Β· 27 April 2021
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5/5
GoogleMichael and Lewis bent over backwards to find me a house. Very quick and efficient service. Can thank them enough
Emma Β· 14 June 2018
Agent replied Β· 12 June 2024
Thank you Emma for this great 5 star review, i will make sure i share this with Michael and Lewis. Best wishes, Sarah.
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1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
Dr Β· 14 May 2017
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1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
Consumer123 Β· 9 August 2019
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1/5
TrustpilotThey donΒ΄t even deserve a one starβ¦
They donΒ΄t even deserve a one star rating. DonΒ΄t use them. They donΒ΄t care anything about customer service!!!
Mr Β· 24 January 2024
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5/5
GoogleEfficient, knowledgeable and friendly service.PositiveProfessionalism
Sokol Β· 13 June 2022
Agent replied Β· 12 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotAs a landlord they had a 5000 watchβ¦
I rented a property with this company. They had a Β£5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
Graham Β· 6 October 2019
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1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
Lana Β· 8 October 2018
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1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
Adam Β· 22 June 2019
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1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
PAULETTE Β· 16 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.