Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleMorgan and his colleagues have delivered an exceptional service. We are extremely satisfied.
I met Morgan, I listened to what he had to say and instantly I knew Bairstow Eves were the right choice. He was exceptionally professional and knowledgeable. Quietly confident he could handle our property, and he did just that. Not only did he find a great tenant virtually instantly but he handled everything for us from start to
finish. The whole process was seamless. Morgan is an absolute credit to Bairstow Eves. He is not your usual Estate Agent, he is a sharp no nonsense young lad that will not let you down. I can hand on heart say based on my experience you cannot go wrong if you use these guys.
Thank you Bairstows. π
Layden-Grant Β· 4 October 2026
Agent replied Β· 11 October 2026
Thank you for your fantastic feedback! Weβre so glad to hear that Morgan and the team made your experience exceptional. Your kind words inspire us to keep delivering top-notch service! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a great experience with Bairstow Eves, especially working with Morgan King. From the start, Morgan was very professional, responsive, and helpful throughout the whole process. He made everything clear and easy to understand, and always kept us updated.
Morgan went the extra mile to support us and made the letting process smooth and stress-free. His friendly approach and quick communication really made a difference.
Highly recommend both Bairstow Eves and Morgan King for anyone looking for reliable and efficient service!
Kurapati Β· 11 May 2026
Agent replied Β· 11 October 2026
Thank you for your glowing review! We are thrilled to hear that Morgan provided exceptional service during your letting process. Our team at Bairstow Eves takes pride in making the process stress-free and we are excited to share your praise with Morgan. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI received an excellent service from Collins. Morgan was extremely helpful, professional, and attentive throughout the process. He was very proactive and handled everything efficiently, completing the process quickly and smoothly. I truly appreciate his outstanding customer service and would highly recommend him.
Asifa Β· 11 September 2026
Agent replied Β· 11 October 2026
Thank you for your kind words! We're delighted to hear that Morgan provided exceptional service during your experience. We pride ourselves on our attentive and efficient team, and we're happy to have met your expectations. Thank you for recommending us, we truly appreciate your support! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleReally happy with our experience with Bairstow Eves.
Tayla Jay and Morgan King were both so helpful, friendly and professional throughout the rental process. They made everything really smooth and easy for us. Thank you both! π‘β€οΈ β¦
Rafaela Β· 11 September 2026
Agent replied Β· 11 October 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI would like to thank Laura Baylis for her kindness and her professionalism, she has been amazing and super helpful while Iβm trying to find a property to rent. She always made sure to stay in contact with me and kept me regular updated about properties which is very rare as most estate agents donβt call you back when they say they are going to. So thank you so much for all your kindness and help I really do appreciate it!
Alexandria Β· 11 October 2025
Agent replied Β· 11 October 2026
Itβs really lovely to read another 5* review Alexandria. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI would like to thank Laura Baylis for her professionalism and for going the extra mile - or 2 - when helping to move in my new tenants. Everything seemed to be against us getting the tenants in on time as energy services failed and Ovo energy did its best to make what could have been a simple solution into a nightmare. Laura not only went out of her way to resolve the issues, keeping me up to date and reassuring the tenants, she stayed late at the office and came into the office on her day off when timing became critical. Laura is helpful and professional and I cannot praise her highly enough.
Philippa Β· 11 October 2025
Agent replied Β· 11 October 2026
Many thanks Philippa for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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2/5
TrustpilotPoor quality viewings and service
The Clapham branch sales negotiator was late for the viewing and didnβt ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasnβt aware of and generally wasnβt that helpful. The specifications I gave werenβt followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.
SK Β· 3 June 2026
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5/5
GoogleVery helpful, both of the letting negotiators, Morgan King and Taylor Joy were very helpful with walking us through the process. I would strongly recommend them for the first time renters.
Stuart Β· 11 September 2026
Agent replied Β· 11 October 2026
Thank you so much for your kind words! We are thrilled to hear that Morgan and Taylor were able to make your first-time renting experience a smooth one. We strive to provide excellent service to all of our customers and we are glad it showed during your process. Thanks for recommending us! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleMassive thank you to Morgan King he was brilliant throughout this whole process. Helped to solve any issues always on the ball and kept me informed and up to date during the rental . I would highly recommend .
Karl Β· 11 July 2026
Agent replied Β· 11 October 2026
Itβs lovely to know you had such a great experience, thank you for your feedback! Weβd welcome any further details youβre willing to share.
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5/5
TrustpilotProfessional and committed
We couldnβt have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.
V Β· 2 April 2026
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5/5
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Prompt
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Prompt, professional and genuinely helpful**
Beth, Rebecca, Sally and the team at Bairstow Eves Grays were excellent. They were prompt, polite and professional throughout, explained everything clearly and were flexible around schedule. They found good-quality applicants quickly and handled viewings and referencing efficiently. I'd happily recommend them and would use them again.
Aidan Β· 6 October 2026
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1/5
TrustpilotAbsolutely disgusting service
Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.
JG Β· 16 March 2026
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5/5
GoogleWould like to do a huge shout out to Laura in the lettings department, following an enquiry on a rental property in Clacton she called me straight away. After getting to know our situation and understanding our requirements she went through some options of properties that we would be interested in and didnt fail! very compassionate, friendly and pleasant. A true superstar to the team!
Alexandra Β· 11 October 2025
Agent replied Β· 11 October 2026
Hello Alexandra,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Laura in our lettings department. She truly is a superstar, and we're delighted she could assist you so effectively.
Best regards, Lucy, Customer Relations Team
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5/5
TrustpilotBeing an overall national company the service has been a great start
Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.
Zoe Β· 21 March 2026
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5/5
GoogleLizzie was very approachable and helpful - I Moved into my new home within 9 weeks of first viewing it 5*****
Caroline Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you so much for your kind words, we are thrilled to hear that Lizzie made your experience smooth and efficient. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotLeah Roots of Bairstowe Eves
Leah Roots of Bairstowe Eves, has been absolutely fantastic.
Acting like a Project liaison, she contracted suppliers who refurbed our property well in time for our new Tebants.
Leah added that extra bit that made the outgoing and incoming Tebancg a breeze
Based on this, we would recommend Leah every time.
Russ Β· 29 July 2026
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5/5
GooglePhoebe and the team were very polite quick to respond and professional :) very happy !
Connor Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
TrustpilotGreat Service
I've been with this agency for years and recently had my property re-let. Communication was excellent throughout, with quick replies and clear updates. A special thank you to Clairessa, who made it all effortless. Highly recommend to any landlord!
Lieu Β· 29 September 2026
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5/5
GoogleWhat a great experience we have had with Bairstow Eves (clacton) communication, honestly, and willingness to listen and to allowed us to purchase our property with ease.
Nick Webb and Tim Masson really made our buying experience so wonderful. It was a roller coaster ride for our perfect but Nick, Tim, bee and Amy went above and beyond to give us advice and allowed us to make a fresh start in life and we will be forever grateful to them. Bairstow eves met all our estate needs in a professional, effecient and caring manner, Nick and his team were very patient and ensuring that we would be 100% happy with the purchase. Nick, Tim, bee and Amy all helped and made sure everything stayed on track with a very tight timeline, we will definitely be working in with them again in the future. Thank you all so much for your kindness, we appreciated you all so much.
WOULD HIGHLY RECOMMEND!!!!!
Samantha Β· 11 October 2024
Agent replied Β· 25 August 2024
Many thanks Samantha for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotAmazing customer service from start toβ¦
Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.
Shaik Β· 4 February 2026
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5/5
GoogleCan't believe how easy, quick and helpful my experience was, I highly recommend letting or buying from these guys, Morgan King was especially helpful!
Thomas Β· 11 May 2026
Agent replied Β· 11 October 2026
Thank you so much for your kind words and recommendation! We strive to make our customers' experiences as seamless and efficient as possible. Glad to hear Morgan's assistance was especially helpful. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleGood and a very fast service. A very big thanks to Morgan King, he knows his job and he is just a good guy.
I recommend them to the public especially Morgan King.
Akintola Β· 4 October 2026
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5/5
GoogleMorgan King has been absolutely fantastic from start to finish. Very helpful, professional and informative. Would highly recommend.
Daniel Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you for your fantastic 5* review! Our team is dedicated to providing exceptional service to all of our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleVery good experience with Bairstow Eves. Everything went very smoothly and lizzie Morris was always very helpful and polite. Many thanks again.
Peter Β· 11 May 2026
Agent replied Β· 11 October 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.