Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI would highly recommend Bairstow …
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
Munick · 27 April 2021
★★★★★ 1/5
Trustpilotpromoting zero deposit scam when I have…
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
Pat · 4 December 2024
★★★★★ 1/5
TrustpilotI am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I don’t recommend it.
Sab · 22 January 2021
★★★★★ 5/5
TrustpilotElaine and Adam are amazing from…
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
Jaime · 19 November 2024
★★★★★ 4/5
TrustpilotMy review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
John · 6 September 2018
★★★★★ 1/5
TrustpilotDO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
Stacey · 27 February 2021
★★★★★ 5/5
GoogleIv been with these guys for some years now and don't plan on changing agents any time soon they have always been good to me and helped in anyway they can iv not got a bad word to say about them
Donna · 14 June 2019
Agent replied · 12 June 2024
Hi Donna
Thank you very much for this review and the 5 star rating!
Kind regards, Jake
★★★★★ 4/5
TrustpilotExcellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
Ashley · 27 February 2020
★★★★★ 1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
TL · 16 March 2021
★★★★★ 1/5
TrustpilotTerrible Company and Worst Service..I…
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
Rajeesh · 11 September 2023
★★★★★ 5/5
GoogleMade the selling process very easy and stress free. Always kept me well informed and gave me piece of mind. Would recommend Bairstow Eves all the time and will use the firm again.PositiveProfessionalism
Graham · 13 June 2021
Agent replied · 12 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotHow do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
Sho · 4 January 2020
★★★★★ 1/5
GoogleAggressive, rude, unprofessional and discriminatory against people with disabilities x
Ambs · 15 November 2023
Agent replied · 12 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotFive start treatment from Kirsty and…
Five start treatment from Kirsty and her hard working team in the sale of our lovely bungalow.Many thanksTerry & Marion
Terry · 2 December 2024
★★★★★ 1/5
TrustpilotBairstow Eves, Billericay
After renting with Bairstow Eves, Billericay for 5 years. What an awful experience. The attitude from the staff to the wait time of repairs (months) was ludicrous. Even to this date trying to our FULL deposit back took over 2 weeks! Why? I am so glad we don’t have to deal with this company anymore! Good bye & farewell.
Lee · 16 February 2022
★★★★★ 1/5
TrustpilotPoor service Sutton Branch
Poor service all around. Estate agents sold services and then once that was done never bothered to really keep me updated. I had to ring them with updates and then when making an official complaint, that was just ridiculous as well.They have given conflicting/false information and haven’t been helpful towards myself and partner. Wouldn’t use to buy, sell or rent a house with these!
James · 26 March 2021
★★★★★ 1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
Heath · 25 April 2024
★★★★★ 5/5
TrustpilotBest Property Agents - Highly Recommended
I am very happy with the help and quality of service I received from the whole team namely, Charley, Nicola, Karl, Carly. Specially Charley who chased all the parties involved for me on a regular basis to ensure my purchase happens within my expected timeframe and before expiry of my mortgage.
Anam · 16 January 2023
★★★★★ 1/5
TrustpilotBooked 2 viewing but however no one…
Booked 2 viewing but however no one showed up, wasted our time, not very professional for such reputed company.
Fahad · 6 December 2024
★★★★★ 1/5
TrustpilotThe agents here are completely…
The agents here are completely irresponsible. They don't follow up and treat people badly. I am a buyer when dealing with them. They lost our information sent to them, don't care about data privacy, and are very rude when we ask for a confirmation whether they have finally received our details. I will never let them sell any of my own properties
Hayden · 23 June 2021
★★★★★ 5/5
TrustpilotBairstow Eves letting agency such an amazing team !
Bairstow Eves letting agency such a great asset to Wanstead community , a very helpful team full of consideration and attention to detail. I would like to mention Elaine who went far and beyond to accommodate us and made the impossible to meet our needs, she truly is a star , a kind and understanding lady. A very big thank you to all of Bairstow Eves !
Silvia · 20 January 2020
★★★★★ 5/5
TrustpilotWould recommend
Alicia from Bairstowe Eves has been a fantastic help in finding a place that was the right fit for me and my friend. She made the process quick, easy and was very informative and responsive. I cannot recommend her and Bairstowe Eves enough!
Margaret · 4 August 2023
★★★★★ 5/5
TrustpilotWill definitely use again!
Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants. Many thanks :)
KT · 13 October 2022
★★★★★ 5/5
GoogleExcellent service from the first visit of a representative to assess the value of the house, through advertising, to completion of the sale. The staff kept us informed on a regular basis by phone or email of how things were progressing. Staff mediated contact with the buyer and liaised efficiently with our solicitor. The team were knowledgeable, professional and competent. We would recommend them to anyone wishing to sell their house.
Roger · 14 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.