4 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsRepeat Corporate Client
I have now worked with HSC, and in particular with Phillip Dowling on a number of properties. I have found the process to be quick and easy and would have no hesitation in recommending either Phillip or HSC to colleagues and clients.
Sincerely,
Kurt van der Linde
Kurt · 5 September 2016
Agent replied · 5 September 2016
Dear Kurt
Thank you for your kind words and for taking the time to write this review.
We will endeavour to keep up the good work and look forward to acting for you in the future.
Regards
Paul Driscoll
★★★★★ 5/5
View AgentsFantastic and professional agency!
I rented an apartment through Hurford Salvi Carr. The whole experience from first walking into their office until moving into my apartment has been a pleasure and very easy. They showed me an apartment on Tuesday and already on Thursday I was able to move in, they worked very hard to make it possible. The place is really nice as well, I am very happy with it! It was found by one of their agent after I described kind of what I was looking for, the apartment I saw in their office wasn't available and later in the day they sent me suggestions for other apartments, and they were all great. And they are all very nice. So I recommend this agency really highly!
Marko · 2 September 2016
Agent replied · 5 September 2016
Dear Marko,
Thank you for taking the time to write this review about your experience with our company.
We all hope you enjoy your new home!
Regards
Paul Driscoll
★★★★★ 5/5
View AgentsGreat service, super efficient and pro reactive people
We have really appreciated the service provided by Hurford Salvi Carr. Looking for a flat to rent quickly, the letting negociatiors of the agency helped us to arrange a viewing matching with all our time constraints, answered to all our questions very quickly and came back to us with the confirmation of the rental within the 24hours. Reactive and pro-reactive, they explained to us everything and did the maximum to facilitate and accelerate our moving in. I highly recommend this property agency.
Marine · 10 July 2016
Agent replied · 11 July 2016
Dear Marine,
Thank you for taking the time to review our service. We hope you enjoy your new home.
Kind Regards
Paul Driscoll
★★★★★ 3/5
View AgentsGood service overall
Needs some level of flexibility in dealing with potential tenants coming from countries outside the UK. We had a challenging experience going through the online reference application system that falls on Easter holidays where many people/references are on holidays. The timing to complete the whole process in 2 weeks time before the start of tenancy from our country of origin (Belgium) was frustrating. This could have been planned more effectively and realistically with unnecessary pressure.
Gena · 30 April 2016
Agent replied · 3 May 2016
Dear Gena,
Thank you for your feedback.
I’m sorry to hear that you had some challenges with the online reference system during the Bank Holiday weekend.
Over 40% of our customers at the City & Clerkenwell office come from overseas and whilst there is sometimes an extra hurdle to overcome, the vast majority have a trouble free experience with the referencing and administration process.
We will however look into your comments to see if we can make any improvements to the service. I trust that you were kept informed along the way, and are, by now, enjoying your new property.
Regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
