Trusted Agent profile · Cirencester
★★★★★
498 reviews across 2 platforms
15 Dyer Street, Cirencester, GL7 2PP, GL7 2PP
Part of Strutt & Parker, see every office.
Strutt & Parker's office in Cirencester, at 15 Dyer Street, is rated 4.5 out of 5 across 498 reviews on two platforms, including 57 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Strutt & Parker Cirencester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cirencester.
Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
5/5
GoogleBen couldn't have been more obliging, available, competent or supportive. He secured a sale within the first few weeks of going to market, stayed in contact with us and our buyers the whole way through our sale and gave us excellent advice for managing a difficult conveyancing team. Highly recommend.
Hi Annabel, thank you for your kind review! We are happy that Ben was able to support you through the process. Kind regards, Strutt & Parker.
5/5
TrustpilotGina & Rosanne were fantastic…
Gina & Rosanne were fantastic throughout the whole process of purchasing a new home and selling our property. The process was challenging towards the end but Gina worked very hard to make everything work. We have settled in at the new home and it’s fantastic. Thank you Strutt & Parker.
5/5
TrustpilotHighly Recommended
Gina was a pleasure to work with, the sale of our property became a real partnership. She was friendly and professional throughout the whole process and was very well informed about our property. She was 100% committed to selling our house and never gave up. We would absolutely recommend her to any family of friends.
1/5
TrustpilotThis company ROBBED us
This company ROBBED us. The Solicitors are complicit in taking advantage of pensioners. Do not trust them, The owner Anne Macdonald who is wealthy and owns a hotel took the stove that was advertised in the brochure. She stripped off mirrors in the bathrooms leaving exposed hot wires. Such greed on the part of owner and solicitors is disgusting. We are trying to go to the police because no one will correct this and undisclosed roof issues, mold, and numerous lies. If anyone can help us on how to proceed we would appreciate. In addition we paid $40,000 over asking and we feel violated like being raped. The greed is astounding. They all drive fancy cars and lie to your face. Avoid Suzanne Moss and Kerry Grant because they will not get back to you to help return a stove in their brochure and the mold is making us sick. Avoid at all costs. I hope we can get arbitration but the greed is so deep. Sad.
5/5
GoogleI've never done a Goggle review before but felt I had to record the excellent experience I had at Strutt and Parker in Cirencester recently when I went in to register as an applicant. The whole team were so helpful. They had great local knowledge and moreover they knew so much they knew about all the houses they were selling. For example i asked about the ceiling heights (my husband is well over 6 feet) and good areas for dog walking (we've got two German Shepherds). I also visited 3 other agents in the town who seemed at best disinterested. Well done Strutt and Parker!
5/5
TrustpilotVictoria Rose was great to work with
Victoria Rose was great to work with, regularly updated us on progress and chased things up on our behalf. We have been impressed at how organised strutt and Parker were in terms of organising viewings, grouping them for convenience and following up on queries raised in viewings. I would recommend strutt and Parker.
5/5
TrustpilotMy experience with Strutt and Parker
My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!
5/5
TrustpilotStrutt & Parker are brilliant!
Strutt & Parker are brilliant - in particular Andrew Harwood and the team. I could not fault their professionalism, knowledge and expertise. The viewings at our property were always very accommodating and done with a smile! Their attention to detail is spot on. I hope to do business again in the future!
1/5
TrustpilotViewed a property with them and offered…
Viewed a property with them and offered in writing as requested after the appointment. Didn’t hear anything back for a few days so called to chase and to be told another offer was accepted. I wasn’t called to ask if I wanted to increase my offer which I would have done to the asking price or even over asking price.The viewing assistant said on the appointment the house will be redecorated before move in and to make sure we put that down on the offer which we did. When I called them to check on my offer they said they have gone with another offer because they didn’t want it painted. (We didn’t request this but the agent said it would be so we wrote it down)They sound absolutely clueless on the phones and obviously don’t communicate or know how to work for their landlords or they could have got more money from me.Told the lady I wouldn’t rent from them ever after this first experience with them all I can say very disappointing for a ‘well known’ agent in the area.
5/5
TrustpilotMy experience with Ed over my property…
My experience with Ed over my property in Kent was unbelievably and he better potential clients very well, so much so the first client he showed bought my property which we were very impressed with. He was incredibly professional and handle everything with care.
5/5
TrustpilotWe recently bought a property marketed…
We recently bought a property marketed by the Perth Branch and although we were not specifically their “clients” (as they were acting for the seller), we found them to be so friendly, helpful and accommodating.
5/5
GoogleI have recently been in touch with the Cirencester office of Strutt & Parker. They listened to what I was looking for, kept in touch by phone regularly (no other agent even bothered to call me) and I have to say that out of all the agents I registered with, they were the only ones who were cheery, helpful and genuinely tried to help me. Who said estate agents don’t care anymore? S&P in Cirencester certainly do!
5/5
TrustpilotThe sale of my property was handled well
The sale of my property was handled with great expertise. Viewings were advised and conducted without fuss, feedback thereafter was prompt and informative and once a buyer had been identified and terms agreed the execution of process was made as stress free as possible with oil poured on troubled water as required!
5/5
TrustpilotGina is one in a million
Gina is one in a million. Always returning phone calls and texts promptly. Always very pleasant, determined, focused, driven and dedicated but not at all pushy. We have given Gina a new name, it's Tina Turner simply the best. Regards John and Sue
5/5
TrustpilotHouse Purchase …
We used Strutt and Parker for a house purchase. The service provided has been excellent from start to finish. Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out. I would definitely recommend their services.
5/5
TrustpilotExcellent experience with Strutt
Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house
5/5
GoogleBen Rymer did everything he could to get our recent purchase over the line. Professional with the human touch, he always listened to us and answered our questions promptly. We have no hesitation in recommending Strutt and Parker Cirencester and all the team that were involved with the transaction.
1/5
TrustpilotPoor customer service and failure to…
Poor customer service and failure to keep assurances.I requested details on a development in shrewsbury and was told they would be sent to me by the the agent promoting the property. Several weeks passed without any contact, so I called again and was told the agent would get back to me within the hour; needless to say, he did not. Very unprofessional.
Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.
5/5
GoogleThe team at Strutt and Parker, Cirencester, did an excellent job in handling our house sale. They were extremely professional throughout. They were most helpful and always available when we needed them. We would have no hesitation in recommending them.
Hi Richard, great to hear that you had such a positive experience. We will make sure to pass your feedback on to our Cirencester team. Kind regards, Strutt & Parker
5/5
GoogleWe are so excited to have purchased our house through Strutt & Parker. The communication has been flawless throughout the whole process and they have been very accommodating in arranging viewings which worked around our busy calendars. Would use again!
Hi Piers, thank you for your feedback. We are very proud of our Cirencester team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
TrustpilotConsummate professionalism throughout the purchase process with the Strutt and Parker team in Cirencester.
Sam Trounson and his team in Cirencester could not have been more professional in their approach as we purchased our house. The whole purchase went through without a hitch and we felt very well supported throughout. We cannot recommend them highly enough.
5/5
TrustpilotStrutt and Parker in Cirencester were…
Strutt and Parker in Cirencester were absolutely faultless in dealing with the sale of my home. The whole team work together with integrity and professionalism. They helped me through the difficult times and maintained contact throughout the whole process. I cannot thank them enough Su M
5/5
TrustpilotExcellent, personal service
Excellent, personal service. Katherine and the team offered us lots of local knowledge about the area, even to the extent of recommending dance classes for our daughter. At all stages of the process, we felt there was a real commitment to finding us the right home.
5/5
TrustpilotExcellent service from Gina
I bought a house in Oakleigh Park recently, Gina Simpson was the agent in charge. Gina was very honest and professional throughout the process and if I ever sell the house in the future I would be certain to choose her as the agent
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Tell us what you need and we'll put you in touch. Strutt & Parker Cirencester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cirencester.
