Trusted Agent profile · Cirencester

Strutt & Parker Cirencester reviews

4.5

★★★★★ Excellent

494 reviews across 2 platforms

15 Dyer Street, Cirencester, GL7 2PP, GL7 2PP

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Strutt & Parker's office in Cirencester, at 15 Dyer Street, is rated 4.5 out of 5 across 494 reviews on two platforms, including 57 Google reviews rated 4.9.

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4.9 / 5

57

Reviews on Google

This office

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437

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Cirencester office, from every platform, shown as written. First names only.

5/5

Google

Ash Harwood at Strutt & Parker was the third agent to value our property, and from the moment he walked through the door, I knew he was the person we wanted to entrust with our sale. Ash arrived exceptionally well prepared, enthusiastic, and with a clear, strategic approach that immediately gave us confidence we were in highly capable professional hands. As property developers, we work with estate agents regularly and have extensive experience of the industry, so we do not make such observations lightly. Working with Ash was a genuinely refreshing experience and set a standard far above what we have encountered elsewhere. From the outset, his primary focus was achieving the very best possible outcome for us while providing a comprehensive, proactive, and highly professional service. Ours was a particularly challenging sale for a number of reasons, yet Ash managed the entire process with remarkable skill and composure. He dealt with countless complexities behind the scenes, shielding us from much of the stress while keeping us fully informed and reassured throughout. Most importantly, he successfully secured a sale above the asking price, exceeding our expectations in what was a difficult market and transaction. I cannot recommend Ash and the team at Strutt & Parker Cirencester highly enough. Without question, they are the finest estate agents we have ever worked with, and Ash's professionalism, expertise, and dedication were instrumental in delivering such an outstanding result.

Trudy · 10 June 2026

Agent replied · 10 October 2026

Thank you, Trudy, for your wonderful review! We're thrilled to hear that Ashley provided you with a customer-centric and reliable service, exceeding your expectations and securing a sale above the asking price. Your kind words will be shared with the team, and we look forward to supporting you in the future! Kind regards, Strutt & Parker

5/5

Google

The responsibility of selling my mother’s home was at times overwhelming and Ben Rymer at Strutt & Parker listened and understood the challenges I faced. There was genuine empathy and respect of the framework I had to work within. He appreciated what was important to my mother and kept me informed throughout the whole process. I had complete trust and confidence in Ben and I thank him for his outstanding service. I have no hesitation in highly recommending him and his team.

P · 17 September 2025

Agent replied · 10 October 2026

Thank you for your kind words about Ben and the outstanding service he provided. We are delighted to hear that you felt supported and informed throughout the process, and that Ben's empathy and reliability helped you during such a challenging time. Your trust means a lot to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

5/5

Trustpilot

Aaron Turner at Strutt and Parker - excellent sales agent and negotiator

We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker! We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting. Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain. Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?

Tim · 2 June 2026

5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with. Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator. When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved. Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.

Sally · 29 May 2026

5/5

Trustpilot

We are very grateful to Edward Church…

We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home. There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.

James · 9 October 2026

5/5

Trustpilot

From the very first day I met Ashley…

From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.

Tracy · 20 May 2026

5/5

Google

Ashley and the team in Cirencester did a great job throughout the process of selling our house. Initial consultation was extremely helpful, photography was superb and care during sale negotiations could not be faulted. Ashley's attention and support was very much appreciated.

Ann · 10 June 2026

Agent replied · 10 October 2026

Thank you for your review! We're thrilled to hear that Ashley and the team in Cirencester provided you with such reliable support throughout the selling process. Your kind words about our service and the quality of our photography mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

5/5

Google

We couldn't have asked for a better person than Ashley to help us sell our country home. From our very first meeting, we felt we were in safe hands. He was friendly, approachable, and genuinely enthusiastic about our property, which gave us confidence from the start. The whole process moved incredibly quickly, from the initial valuation to getting our home on the market, and nothing ever felt like too much trouble. Ashley's communication was exceptional, he always kept us updated, returned every call, and was always available whenever we needed advice or reassurance. We also really appreciated how open he was to our ideas. He listened to our suggestions and happily made changes to the brochure until we felt it perfectly reflected our home. Ashley combines professionalism with genuine warmth and passion for what he does. We wouldn't hesitate to recommend him to anyone looking to sell their home, especially a country property. Thank you, Ashley, for all your hard work we really appreciate everything you did for us.

Rachael · 10 July 2026

Agent replied · 10 October 2026

Thank you, Rachael, for your wonderful review! We're thrilled to hear that Ashley provided you with exceptional service and support throughout the selling process. Your trust in us and your kind words about our customer-centric approach mean a lot, and we appreciate your recommendation. Kind regards, Strutt & Parker

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Google

Although Ben was acting for the other side of our transaction, we couldn’t help but be impressed by his professionalism and commitment to keeping us informed throughout the whole process. Ben went above and beyond to support us, approaching every challenge with a perfect balance of pragmatism and humour. We finally completed and he even popped round on the day to wish us well. Thank you so much, Ben!

Yasmin · 7 June 2025

Agent replied · 10 October 2026

Thank you, Yasmin, for your wonderful review! We're thrilled to hear that Ben's professionalism and commitment to keeping you informed made such a positive impact on your experience. Your kind words about his support and the balance of pragmatism and humour truly reflect our customer-centric values, and we appreciate you taking the time to share your thoughts. Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

5/5

Google

I highly recommend Strutt & Parker in Cirencester to any prospective seller or purchaser. Ben and his team couldn’t have been more professional as well as caring and so, so helpful. They made the sometimes challenging process of selling bearable … with good humour, patience, kindness and warmth. I am particularly grateful for the constant communication - something which I had never before experienced with estate agents. I will actually miss our phone calls! Don’t hesitate …. instruct S&P in Cirencester!!!

Clare · 10 October 2024

Agent replied · 22 October 2024

Hi Clare, thank you for your review! We are so glad you had a great experience with our Cirencester team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Victoria was amazing with the purchase…

Victoria was amazing with the purchase of our dream house. Victoria responded immediailty with any questions we had no being put through to call centres. 100 % would recommend Strutt & Parker.

Tina · 5 October 2026

5/5

Trustpilot

I recently bought a property through Aaron..

I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides. His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything. I doubt we'd have got over the line without him. Thank you, Aaron

Sebastian · 5 October 2026

5/5

Trustpilot

Great Service and

We have worked alongside Philippa Ives at Strutt and Parker in Sunningdale for many years and it is always a joy to work with her. She goes above and beyond for all her clients and her attention to detail does not go unnoticed. She is a champion for Strutt and Parker but the interests of her clients are always at the forefront of her mind. Looking forward to many more years of service with you. Thank you.

Michelle · 12 October 2026

5/5

Trustpilot

We bought our rural property through…

We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.

James · 9 October 2026

5/5

Google

After 15 months of searching we have just bought a house near Cirencester and we are delighted to have finally reached the end of our search. Ben Rymer has assisted us along the way with numerous potential purchases and worked so hard on our behalf. He was professional in his approach at all times looking after the vendor's best interests but being very aware of our own requirements too. He is a great asset to Strutt and Parker as are the two Lizzies, who handled many viewings for us and helped us in making the right choice. Thank you.

Pat · 10 December 2025

Agent replied · 10 October 2026

Thank you, Pat, for your wonderful review! We're thrilled to hear that you are delighted with your new home near Cirencester after such a long search. Ben and the team, including the two Lizzies, truly embody our commitment to customer-centric service and reliability, and we appreciate your recognition of their hard work and professionalism. Kind regards, Strutt & Parker

1/5

Trustpilot

Truly terrible estate agents.

Truly terrible estate agents. For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job. The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either. Honestly, if I was selling through them I'd be incredibly unhappy. Truly awful company offering no service to buyers.

Laura · 11 August 2026

5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

3/5

Google

We bought a probate property from the executors via S&P. At times the deal looked vulnerable because of delays created by the executors’ intransigence and lack of preparation. Ben managed their behaviour as well as one could I think. The property has an overage clause which took some discussion to negotiate from an unreasonable 50 years to a tolerable but greedy 20 years. It became clear that a neighbour has access to our property via a gate. S&P, in Ben’s absence, were not helpful in explaining this. But those irritations fade and we now live in the Cotswolds. Thanks Ben.

Ian · 10 October 2023

Agent replied · 22 October 2024

Hi Ian, many thanks for your review! Kind regards, Strutt & Parker

5/5

Google

We just wanted to say thank you to Ben at Strutt & Parker for being so helpful and proactive when we purchased our house through them. Ben ensured that they ran a fair process as there were a number of bidders and was extremely prompt at keeping us updated and informed about the process and progressing the purchase subsequently. He was always on hand whenever we needed anything. We would definitely recommend Ben and his team who were all delightful.

James · 10 October 2023

Agent replied · 22 October 2024

Hi James, thank you so much for your feedback. We will certainly pass your comments on to Ben. Best wishes, Strutt & Parker

5/5

Google

Strutt and Parker Cirencester recently handled the sale of my farm. They did a superb job, and were thoroughly professional throughout. Prospective buyer engagement was faultless, and when it came to the nitty gritty of negotiation Sam Trounson really came into his own. Amelia Davies was exceptional, showing equal enthusiasm and expertise no for each viewer, regardless of how many she had already shown that day. This was the second property I have sold through Strutt and Parker Cirencester, and they will be top of my list next time I sell. Thanks team.

Iain · 10 October 2023

Agent replied · 22 October 2024

Hi Iain, thank you for your feedback. We are very proud of our Cirencester team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

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