Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a tenant searching for a property I've found that most agents treat you with no care and little communication. Michelle at Cirencester Sales & Lettings was really great from first contacting them. She really worked to try and find us a property, and kept in touch throughout. We eventually found a house privately, however the service from the agents was great and far beyond any of the other agents in Cirencester that I contacted and registered with, none of them contacted me at all.
A brilliant company that are honest and helpful - highly recommend!
S · 29 July 2019
Agent replied · 28 July 2023
Thank you for taking the time to write. Really appreciate your time 😊 …
★★★★★ 5/5
GoogleFantastic service, lovely staff, really helped when we were in a jam. Highly recommend Michelle and Team. 5*
Robert · 28 July 2022
Agent replied · 28 July 2023
You’re very welcome, always a pleasure 😊 …
★★★★★ 5/5
TrustpilotMichelle and the team have always been…
Michelle and the team have always been brilliant at finding me properties and deal with things promptly. No matter who answers the phone in the office they are able to answer your queries. They are very real so when you’re moving that’s exactly what you need; professional and personable
Jane · 10 July 2022
★★★★★ 5/5
TrustpilotCirencester Lettings are truly… amazing
Cirencester Lettings are truly wonderful, communication is second to none, I would highly recommend Michelle and her wonderful team for all your housing needs.
Tracey · 3 March 2021
Agent replied · 5 July 2023
Thank you Tracey very kind of you. we aim to please :)
★★★★★ 5/5
GoogleCirencester Sales and Lettings offer professional, friendly and personable service. I work with them as a landlord and they are always quick to respond. They recently valued my parents house and my parents adored Mark, who came extremely prepared to the viewing and was very kind and approachable. I highly recommend them.
Rose · 30 March 2023
Agent replied · 28 July 2023
Thank you Rose 😊 …
★★★★★ 5/5
GoogleWould definately recommend this company. Michelle and her team very professional in dealing with our rental property.
Graham · 28 July 2020
Agent replied · 28 July 2023
Thank you 😊 …
★★★★★ 1/5
GoogleExcellent review of you trying to sell or buy!
If you are a tenant escape from them!
I lived in a small house the carpet was old and stained when i moved in and the house wasn’t professionally cleaned( said only by voice obviously when they gave me the keys)! My cat damaged the hallway of the carpet and i said i was ok to pay the damage i have been asked 400 pound for 2 square meter of carpet! I damaged a socket with a wardrobe moving out and offered myself to replace it but they said I wasn’t allowed in the house again after the tenancy ended, so they decided to charge me 120 pound for a 1,05 pond socket! I lived in the mould for a year and the only solution they came up with was open the window and keep the heating higher! They just look after the landlord not the tenant! I recommend you all to stay away from them!
Matteo · 17 January 2023
★★★★★ 5/5
GoogleJenna was really helpful from my first viewing of the house that I finally collected the keys for yesterday. She answered all my silly questions promptly, and was really helpful in nudging people to keep things moving along in the buying process.
Linda · 28 July 2021
★★★★★ 5/5
TrustpilotAbove and beyond…
having Michelle and her team manage my property for letting for the last seven years has been nothing but a pleasure to have them on board to afford me a stress and trouble free experience.
Kevin · 10 July 2022
★★★★★ 5/5
FacebookCourage and persistency are everything in trade and finding the best expert who can manage your trade and teach you how to make profits as you invest. He has a broker that offers an understanding platform for minded investors and he is the best when it comes to trading monitoring. He advised and persuaded me to invest in my first trade and I gave it a long-lasting try a week later I gained a profit I never thought I could make if I have traded myself. It brings me pleasure to announce this joy. Contact him also to teach you how to make a profit without stress. Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Maho · 21 September 2022
★★★★★ 5/5
TrustpilotI have been dealing with Cirencester…
I have been dealing with Cirencester Sales and Lettings for 5 years as a Landlord. During that time I have found them thoroughly professional efficient and up to date ( this has become increasingly important nowadays with the maze of legal and safety requirements being enforced ) However being a local single office business they have the knowledge and flexibility to offer a personal service Moving to Cirencester Sales and Lettings was one of my best decisions as my previous Agency left a lot to be desired.
David · 10 July 2022
★★★★★ 5/5
TrustpilotExcellent Service
Michelle and her team did an amazing job for both me and my late mother. 100% trustworthy and efficient. I can not recommend them highly enough .
Julia · 9 July 2022
★★★★★ 5/5
GoogleI have now rented two properties through Cirencester Sales and Lettings and found them to be so lovely! nothing is too much trouble. They even scanned and sent over all my information to the referencing company as my computer was broken. If I move again they will be the first I contact to help me.
Annette · 29 July 2019
Agent replied · 28 July 2023
Always a pleasure 😊 …
★★★★★ 5/5
FacebookI’m just renting my second property with Cirencester Sales & Lettings and they have been amazing! The team there are all so polite and welcoming. When applying for a property with them they are very responsive, quick to find you your desired home. I highly recommend these lovely ladies.
Roxanne · 26 August 2020
Agent replied · 23 December 2025
Thank you so much! Always a pleasure and never a chore 😊
★★★★★ 5/5
GoogleI have both let and most recently had a property valued by Cirencester sales and lettings. I can't recommend them enough, their knowledge of the local market is second to none.
Daniel · 30 March 2023
Agent replied · 29 October 2023
Many thanks 🙏 …
★★★★★ 1/5
GoogleMostly their staffs are rude, not satisfied with the service, not the right place for tenants
Shree · 29 March 2024
Agent replied · 29 October 2023
To confirm, we have searched all our records and have had no dealings with you. Please remove your fake review.
★★★★★ 5/5
TrustpilotFirst class agency
A superbly skilled and efficient team of artisans who can transform a badly neglected property into a welcoming home in short order.
Suzie · 13 November 2023
Agent replied · 26 December 2025
Thank you, so much for the lovely review, from us all at CSL
★★★★★ 5/5
TrustpilotFantastic service, highly recommended
Michelle has looked after the rental of our property for many years, we have previously used many other agents who haven’t shown the care and attention to detail, or provided such a personal service. She often unexpectedly replies and answers questions out of office hours, has been nothing but very professional throughout the entire rental process, and so is now looking after the selling process for the same property.
Miss · 10 July 2022
★★★★★ 5/5
GoogleA very caring and knowledgeable estate agency ! They really try to do their best for everyone and I wouldn’t hesitate to recommend them to both tenants and landlords. They think outside the box and come up with sensible solutions to complex problems. Keep up the good work !
Sam · 29 July 2019
Agent replied · 28 July 2023
Thank you 😊 …
★★★★★ 5/5
TrustpilotMichelle and her team were fantastic
Michelle and her team were fantastic. Really helpful from the outset, highly efficient and very responsive. Professional tenants were found within a few days.
Keith · 17 February 2021
★★★★★ 5/5
TrustpilotA truly great team
I’ve previously undertaken work for Cirencester Sales and Lettings and have always found every member of the team to be professional, helpful, and simply a pleasure to deal with. It always struck me as a well organised and efficiently run place that genuinely puts its customers at the heart of all it does. Its a testament to how the business has grown.
Mark · 10 July 2022
★★★★★ 5/5
GoogleIncredible estate agents! Sold my apartment in just over a week, and somehow they managed to squeeze in over 10 viewings in that time. Great communication throughout, friendly, and professional. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 30 August 2021
Agent replied · 28 July 2023
Thank you Ben, we love what we do, makes a difference doesn’t it 😊 …
★★★★★ 5/5
FacebookBrilliant service. The team led by Michelle are top notch. Their communication, professionalism, and work ethic made selling my apartment a breeze. Really took the stress out of it completely. Can't thank them or recommend them enough!
Ben · 30 March 2021
Agent replied · 28 July 2023
Thank you Ben lovely feedback so glad your happy, it makes us happy too 😊
★★★★★ 5/5
GoogleIt's a lovely and people friendly lettings. Michelle and Victoria are two ladies who operate this firm. I recommend everyone to go via them for either letting or buying one. Thankyou
Ricky · 30 March 2022
Agent replied · 28 July 2023
Thank you so much. 😊 …
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