Every review we hold for the Church Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSophie helped us with the sale of our first house. She was incredibly knowledgeable, always ready to offer advice and answer any questions we had. Made the the whole thing from start to finish stress free and genuinely cared about making the process as smooth as possible for us. She was helpful and efficient, keeping us updated at every step and ensuring everything stayed on track. Provided great recommendations for which solicitors and surveyors were best. What really stood out was how she went above and beyond, nothing was ever too much trouble. We couldn’t have asked for a better estate agent and would highly recommend Sophie to anyone looking to buy or sell!
Elliot · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. It is very much appreciated. Best wishes from Sophie and the whole Noonan team
★★★★★ 5/5
GoogleAfter viewing several properties in St Neots with various estate agents, Noonan Residential stood out as the best by far. While other agents were nice, none compared to how personable and transparent this team has been.
The application moved incredibly quickly, and we found them to be completely honest throughout the process. Nikki has been excellent and we genuinely wish all estate agents were more like her. Highly recommended!
Anda · 14 March 2026
★★★★★ 5/5
GoogleNoonan Residential were the Estate Agents for the people selling the property I was buying. Very professional and proactive. Administion and communication throughout was excellent. Dealt mainly with Sophie and also Natalie. Both were very good and were fully up to date with the progress, wether that be positive or more challenging. I highly recommend Noonan Residental.
Andrew · 15 June 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. It is very much appreciated. Best wishes from Sophie, Natalie and the whole Noonan team
★★★★★ 5/5
GoogleThe team at Noonan were really professional and helpful when I rented out my house. Emma was brilliant and was there through every step of the process, meaning it couldn’t have been easier. Highly recommend them if you have a property to let.
Clare · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. It is very much appreciated. Best wishes from Emma and the whole Noonan team
★★★★★ 5/5
GooglePerfectly smooth transaction from start to finish. Sophie was so helpful and accommodating throughout the process , especially as I am a novice so was always happy to answer any questions no matter how small ! Took the stress out of purchasing completely ! Would highly recommend
S · 14 June 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. It is very much appreciated. Best wishes from Sophie and the whole Noonan team
★★★★★ 5/5
GoogleNatalie, Nikki and the team have been amazing and so supportive of us as landlords.
As a landlord we have gone through a difficult time with the house but every step of the way the communication has been spot on, if they don't have answers they will find them out. There support, guidance and knowledge is outstanding.
Extremely proactive and all so friendly.
I am so happy we chose this team to support of dream and always have peace of mind with them.
Thank you for everything you all do.
Samantha · 14 April 2025
★★★★★ 5/5
GoogleHad a really great experience setting ourselves our as tenants. We had quite a unique and stressful situation and Nikki, Emma and the team were really understanding and patience while we got the final things sorted. I also really appreciate the honestly and upfront nature of the reports and information. Had two questions for them regarding the property we are renting and got back to me in a few hours. Everyone there has been kind and helpful.
Beckie · 14 April 2025
★★★★★ 5/5
GoogleWe cannot thank Noonan enough for all their help, support and humour in helping us find a rental property in a very demanding market. A special thanks to Emma who went above and beyond to help us find our home, she was very friendly and made us feel relaxed. Also Natalie, who we met once but she made us feel at ease and was very helpful with email correspondence.
We would highly recommend this agent as, in our opinion, nothing was too much and they helped us in gaining our home. Thank you 😊
Maxine · 8 March 2023
Agent replied · 6 July 2023
Many thanks Maxine. The team really appreciate your comments. Hope you'll be very happy in your new home. Warm regards, Joanne
★★★★★ 5/5
GoogleWords can not convey how delighted I am with Noonan property services. My first experience as a tenant was made so easy. Joanne and her team seamlessly guided me through the process. Noonan's also have become agents for my property. The trades people they used to get my property up to scratch for rental were managed so swiftly and deftly. I didn't have to lift a finger. I will highly recommend Joanne and her priceless team for any of their services. Fabulous! Thankyou!
Dan · 8 March 2023
Agent replied · 6 July 2023
Thanks Dan. You're a great tenant as well as a great landlord! Always a pleasure to deal with. Warmest regards, Joanne & the team
★★★★★ 5/5
GoogleI can not thank Joanne at Noonan Property Services enough for the help and support she has given me in finding somewhere for me and my children to rent. I needed to move quickly and in my opinion she went above and beyond the standard service levels required. A fantastic, honest lady who runs a professional team and provides good quality rental accommodation. I would have absolutely no hesitation in using them again or recommending their services. Thanks Joanne and team!
Flipper · 7 January 2023
Agent replied · 6 July 2023
That means a lot Lucy, thank you so much. It’s our absolute pleasure to help 🙏🏻 …
★★★★★ 5/5
GoogleI have been with Noonan Property for over 10 years and throughout they have been exceptional on the level of communication, support and guidance offered. Advice on changes in law, swift reaction to any issues raised by tenants and significant guidance if any issues arose with tenants on how to respond has always been forthcoming. I wouldn’t hesitate to recommend Joanne and her team to anyone I know should they need to rent, buy or rent out through them. Than you for all your support over the years.
Ian · 8 December 2022
Agent replied · 6 July 2023
Thanks so much Ian. It's been a pleasure to deal with you over the years and thank you for your business. Best of luck for the future. Warmest regards, Joanne & the team
★★★★★ 5/5
GoogleWe would highly recommend Noonan Property Services to anyone looking to rent in the area! We began our journey in our new flat with Ellie who showed us around our new home and was incredibly responsive and personable throughout the time she was at Noonan. When we were passed over to new recruits Laura and Zoe, both were so friendly and knowledgeable our experience with the agency just got better and better. Any issues we had; quickly resolved. Any queries we raised: we received a response so quickly. We particularly appreciate the very lovely phone call from Caroline re: our Tortoise Adoption! Natalie and Joanne were equally amazing and were so so helpful, organised, knowledgeable and personable when it came to the end of our tenancy, especially as we probably made the process a little tricky for them! All in all, each and every member of this team is a joy to have met and a role-model for any other agent working in the property market! We wish all agencies were like you - thank you so very much for a wonderful rental experience with you!!
Alison · 8 November 2022
Agent replied · 6 July 2023
You were the perfect tenant Alison. Thanks so much for your fabulous review. Hope you're all settled in your new place now. Warmest regards, Joanne & the team
★★★★★ 5/5
GoogleWe decided to progress with the sale of our house with Noonan’s as a result of the experience we had as a buyer. We were so impressed with the level of customer service, engagement and overall positive support that we just had to have the Noonan team sell our house.
The whole process of selling the house worked like a dream. The team tailored the approach to our needs and we quickly established a very slick approach where we sold the house following a single open day attended by 17 different groups.
When we had issues with our purchase, Caroline was amazing. Somehow she held the chain together over a period of over 10 months ! She kept all members of the chain informed at all stages, and put herself on the line with a series of what can only be described as ‘difficult discussions’ via video call and in person. At all times we felt that Caroline was on our side and was doing everything in her power to support us. The use of Whatsapp hugely improved our experience, and we were quickly and efficiently informed of developments.
We would thoroughly endorse the Noonan team and are very pleased to have used them as our agents.
Lawrence · 8 November 2022
Agent replied · 6 July 2023
Thank you so much! Your review means a lot to us. You were and are a pleasure to deal with. Warmest regard, Joanne & the team
★★★★★ 3/5
GoogleDealt with Caroline Williams who has been so so helpful at every step of the way from viewing to moving in. If I ever had a problem, Caroline was at the end of the phone. I needed to move ASAP, as my tenancy was up at short notice. Thanks Caroline.
Edit of review as only asked when moving into property. Make sure you record any issues found at property. Warned about 2 issues when shown the property, when leaving property charged for them issues from deposit.
Paul · 6 July 2022
Agent replied · 6 July 2023
Thanks so much for your feedback. Means a lot to to the team. It was an absolute pleasure to deal with you.
★★★★★ 1/5
GoogleUnprofessional staff do not know how to conduct themselves nor they know how to communicate with tenants just appalling.
Joanne Noonan and the team should be ashamed of themselves for the way they have treated a NHS staff (my partner) who works very long hours and have being doing so throughout this pandemic. Everybody is trying to work hard and more hours to get by in these current nationwide circumstances with prices raising. Extorting more money out of us is just unacceptable.
All they care about is money. Total disgrace! Beware they do not care about the tenants once they've let the property out. they give all their attention to sellers buyers and landlords ONLY. Why? Because there is money to be made profit profit profit thats all they care about.
Landlord decided to sell the property fair enough but Caroline McAlynn thought it was appropriate to book a viewing for 7:45 AM well it's not an acceptable time for a viewing when your own office is not even open.
Noonan never even attempted to assist us in search for another property their were quite happy to see a family of four with two young kids on the street. The rent was always paid on time no issues for over three years just dreadful.
We have now vacate the property and have received the inventory, because they could not find anything significantly wrong with the property they have now made up this bogus issues with the carpet and wardrobe. the property was inspected by laura she didn't even bothered to inspect the property whilst we were present she was more concerned about the meter reading even though on our inventory there's no sign of meter reading from the previous tenant. Laura carried out the inspection of the property once we had left. She had to zoom in to take a picture of a minuscule chip on the wardrobe and on the carpet how pathetic is that? just so they can deduct money off the deposit. as i said previously all they care about is money money money. we had a leak and mould issue in the lounge which cause damaged to the carpet they never bothered to resolve it after we reported it. but you think its reasonable to charge us for a minuscules issue on the carpet and wardrobe?
Perhaps is time for Joanne Noonan to retrain her staff or simply cease business.
Warning to any potential tenants they will rip you off just so they can keep your deposit.
Vanessa · 6 July 2022
Agent replied · 6 July 2023
Vanessa, I'm sorry you felt the need to leave this review which I believe is neither factual or truthful. Throughout your tenancy, we dealt mostly with your partner who was polite, cooperative and easy to deal with.
Due to the fact he work shifts, every appointment was either made with a time he suggested or a time he was happy with (before or after work), otherwise we would not have been able to do the appointments. We had a great working relationship with him throughout the tenancy.
However, there were too many occasions where Noonan Property Services and our contractors were met with curt and unmannerly behaviour at the property and this type of behaviour will not be tolerated. As you know, there were many other issues going on throughout your tenancy, which were not property related. Because of the unreasonable behaviours, reletting to you was never a viable option, I'm afraid.
It is worth nothing that any money deducted from tenants deposits do not go to the agent and an agent cannot deduct any money from a tenants deposit without the tenants permission.
Finally, all our reviews on here are from both our landlords and tenants. We are happy and confident we do a good job and always work in the best interests of both our landlords and tenants but thank you for taking the time to write your review and airing your views. I can only apologise you feel the way you do but I'm confident and happy with my team and how we work. I wish you and your family all the best for the future in your new home. Please also note, I would be more than happy to meet with you to discuss this in further detail. Please call the office on 01480 573109 to arrange a time. Regards, Joanne Noonan
★★★★★ 5/5
GoogleI recently had the pleasure of working with Noonan Residential while searching for a rental home, and I couldn't be happier with the experience. From the very beginning, their team was professional, friendly, and incredibly helpful.
They made the entire rental process smooth and stress-free, providing clear communication at every stage. They listened to my requirements and found me a property that perfectly suited my needs. The viewing process was well-organized, and they answered all my questions with great patience.
The application process was quick and efficient, and they ensured that everything was handled professionally. Their transparency and dedication to customer satisfaction truly set them apart from other agencies.
I highly recommend Noonan Residential anyone looking for a rental home. Thank you for making this experience so positive!
Shaiju · 3 April 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. It is very much appreciated. Best wishes from the whole Noonan team
★★★★★ 5/5
GoogleExceptional Service from Sophie at Noonan Residential
I’ve had the absolute pleasure of working with Sophie at Noonan Residential, and I couldn’t be happier with the service I received. From start to finish, Sophie has been nothing short of amazing. Despite the process taking longer than anticipated (no fault of hers), she consistently kept me informed and reassured every step of the way.
Sophie’s professionalism, dedication, and friendly demeanor made the entire experience so much easier. She was always available to answer my questions, provide updates, and guide me through the complexities of purchasing a property. It’s clear that she genuinely cares about her clients and goes above and beyond to ensure a smooth process.
I would wholeheartedly recommend Noonan Residential to anyone looking for property around St Neots. If you’re lucky enough to work with Sophie, you can rest assured that you’ll be in excellent hands. Thank you, Sophie, for making this journey as stress-free and enjoyable as possible!
Paul · 5 August 2024
★★★★★ 5/5
GoogleExcellent service! Special thanks to Emma for helping me with my rental. She made everything so simple and clear. Very happy with my new home. Highly recommended!
Pledy · 14 March 2026
★★★★★ 5/5
GoogleWe have experienced fantastic customer service from Noonan Property Services. Moving house can be stressful but we've found they've gone out of their way to make the process as smooth as possible. We have been dealing with Caroline, and she has been absolutely brilliant. On moving in, Caroline was extremely helpful and ensured that the property was exactly as pictured in the listing. We will definitely be using Noonan again! Thanks for the great service.
Jasmine · 6 July 2022
Agent replied · 6 July 2023
Thanks so much for the great feedback. It's greatly appreciated
★★★★★ 5/5
GoogleWe’ve been well looked after by Caroline and the team at Noonan for over 2 years. A big thanks to everyone for always being friendly and efficient. Although any problems in our rental home were usually minor they were always dealt with speedily and we never had to chase anyone up.
If we ever return to St Neots and need a home we’ll be coming to the Noonan team first.PositiveQuality, Professionalism
Gurpreet · 27 August 2022
Agent replied · 6 July 2023
Thanks so much for the lovely feedback Gurpreet. it was our pleasure to look after you both. Good luck in your new home
★★★★★ 5/5
GoogleWe used Noonan to find tenants for our rental and we couldn’t fault the service. The communication was fantastic and Emma went above and beyond!
Amy · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. It is very much appreciated. Best wishes from Emma and the whole Noonan team
★★★★★ 5/5
GoogleJoanne is as incredible, I’ve had a hard time trying to find a place as a single mum, and she supported me every step of the way and fought my corner. I couldn’t be happier. Me and a my daughter have a beautiful place now, she’s our real life super hero.
Noonan have been brilliant every step of the way and continue to be.
Holly · 7 April 2023
Agent replied · 28 August 2023
You’re so sweet Holly, thank you! We were so happy to be able to help you. Warmest wishes, Joanne & the team
★★★★★ 5/5
FacebookI just wanted to pop a review on here as I really want to the lady in question to get the credit she deserves. I’ve rented with Noonan now for over 6 months so far and I am so so happy with how the lovely Ellie Lucas is always on hand to answer my questions, respond efficiently and promptly and work hard to find the solutions and answers to my questions. She does all of this will such a lovely smile and professional attitude. Could not commend her enough
James · 9 October 2020
Agent replied · 30 October 2023
Ah James thank you so much for taking the time to write this! Ellie is indeed amazing, so nice of you to share this xx
★★★★★ 5/5
GoogleNoonan property services have been professional, friendly and extremely fast paced throughout my move. I moved during lockdown with circumstances that meant it needed to be quick. They were adaptable and understanding of my situation. They kept me updated throughout the process and the turnaround from viewing to moving in was literally 3 days. They put themselves out to make this possible for me and I am so grateful. Special thanks to Natalie and Ellie who I have dealt with during my move. Would highly recommend Noonan property services to anyone wishing to move in the futurePositiveResponsiveness, Quality, Professionalism
Holly · 27 August 2020
Agent replied · 6 July 2023
Thank you Holly. Your review means a lot to the team. It was a pleasure to help you. We hope you are very happy in your new home
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