Jordan Marks Estates reviews

★★★★★ 5/5

Google

We recently purchased a house in Christchurch through Jordan Marks and couldn’t be happier with the experience. From the very first viewing, Jordan impressed us with his honesty, professionalism, and friendly manner. Throughout the purchase process, George was an incredible guide, his expertise, patience, and professionalism made the entire journey seamless. He answered all our questions thoroughly and offered outstanding advice every step of the way. His recommendations were consistently first-class, and he connected us with top-quality services. Thanks to George’s dedication and attention to detail, we purchased home in record time and stress free. I would highly recommend the team at Jordan Marks, as they were always on point. Calls were returned when promised, and every interaction was handled with a friendly and professional approach. A truly first-class experience from start to finish.

Sharon · 2 October 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with George, the sales manager at Jordan Marks Estate Agents, and I can’t recommend him highly enough! From the moment we first spoke, George was professional, approachable, and incredibly knowledgeable. He took the time to understand my needs and guided me through every step of the process with patience and clarity. What really stood out was his dedication and communication, no question was too small, and he always kept me informed, making what could have been a stressful process completely seamless. George’s expertise and commitment to excellence truly set him apart. If you’re looking for someone who genuinely cares and will go the extra mile to ensure everything goes smoothly, George is your guy. A huge thank you to him and the team at Jordan Marks for an outstanding experience!

Matthew · 19 December 2024

★★★★★ 1/5

Google

How this agency sells houses is beyond me. Their communication is horrendous. Advertise themselves as 24 hours 7 days a week, I couldnt even get an email reply in working hours. I made contact to view a property in 2 weeks time, was asked to provide my details and they'd call me nearer the date id ask to view. 4 days before the date id received no communication so I called on a Tuesday spoke with Jordan asking for a viewing Saturday which was agreed and I was advised id receive an email confirmation. By late Friday no confirmation received so I called to be told the house was sold (I was driving 120 miles to view the property - when were they going to tell me?) 2 weeks later the same property comes back on the market (4 weeks from my initial contact) no one called me despite expressing interest twice. I emailed to ask if i could view the property, no response. After 5 days I emailed again to be told the whole office was shut due to Jordan getting married abroad, that's why I wasn't responded to. Clearly no one in this office has heard of an auto out of office. Anyway, I purchased the property with another agent. Had this agency actually followed up with my enquiry once the house went back on the market they would have got the the sale themselves.

Mimmie · 16 February 2026

★★★★★ 5/5

Google

Really great communication, use of WhatsApp meant we could ask questions and keep up with developments. George was dealing with our house, he was responsive and we could chat about what we wanted and any concerns we had. We felt the Jordan …

Ceri · 16 October 2025

★★★★★ 5/5

Google

I recently sold my house in Christchurch through Jordan Marks Estates. I chose them partly because of their High Street location which meant they could walk to do viewings, but also because of their responsiveness to my request for a quote, particularly when a competitor agent failed to get back to me. Jordan, George and myself regularly communicated via a dedicated WhatsApp group, which meant they could update me after viewings which they did straightaway. A special mention for George in particular who had lots of energy and was always upbeat even when the viewings seemed to stall slightly. Eventually a buyer fell in love with it and things progressed very smoothly up to completion last week. Thanks to Jordan and George for their hard work and perseverance.

Cathy · 16 November 2025

★★★★★ 5/5

Google

I bought a house from Jordan Marks last month. The whole process was as hassle free as buying a house can be. George was fantastic in quickly responding to any query I had and communication throughout the whole process was great. Would highly recommend.

Zara · 11 July 2025

★★★★★ 5/5

Google

Our experience of selling our flat with George was faultless. He secured a buyer on day 1 then did everything possible to push the sale through whilst keeping us up to date with every development along the way. …

Chris · 16 August 2025

★★★★★ 5/5

Google

Jordan and George were amazing for our purchase. Moving things along, proactive and professional. Highly recommend and will be using them again in future.

Shaun · 16 December 2025

★★★★★ 1/5

Trustpilot

Avoid as they are incapable of speaking the truth

This company according to a sign on the wall manage a block of flats my daughter lives in. There has been some pretty awful antisocial behaviour going on for over a year. We were told they were sorting it out. I called at the offices to complain and then receive an email telling me they have never managed the flats !!! Unprofessional and extremely unhelpful. Use another agent

Jane · 29 May 2024

★★★★★ 5/5

Google

The speed and professionalism of Jordan’s Marks Estate was outstanding. Definitely would recommend and use as Landlord or Tenant again

Carly · 16 December 2025

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional. Unlike other estate agencies Jordan Marks does not keep track of their sales/lettings boards and just leaves other people to dispose of them. They were contacted several times by different residents in a block of flats where the board was left. We were advised the board would be collected. It never was, and on the last occasion Mark Ridout was rather rude. When I complained that they had been asked several times over several weeks to remove the board. The response was "Well, it's not doing anyone any harm" which is hardly the point and a very unprofessional response. Their website profiles refer to their "reliability" and "integrity". What absolute nonsense.

Jacquie · 9 September 2022

★★★★★ 5/5

Google

I’ve been working with Jordan Marks Estates for several years now, and their service has been consistently excellent throughout. They are incredibly professional, proactive, and always quick to respond, qualities that make a real difference in the fast-paced property market. Whether it’s handling tenancy matters, dealing with maintenance issues, or offering market insights, they approach everything with a high level of efficiency and care. It’s clear they genuinely value their clients and go above and beyond to provide a seamless, stress-free experience. I wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy estate agent.

KARAN · 12 April 2025

★★★★★ 5/5

Google

After marketing unsuccessfully with another agent (whose communication was sadly lacking) Jordan was a breath of fresh air. Buyer secured swiftly and whilst the sale took slightly longer than initially anticipated Jordan was on the case every step of the way. A pleasure to deal with! Thank you Jordan!

Kate · 16 February 2026

★★★★★ 5/5

Google

George has been great and his knowledge of the local market has been invaluable. Highly recommend

Daniel · 9 September 2025

★★★★★ 5/5

Google

Despite not being our selling agent, George was fabulous, in a non-pushy way, at staying in touch and offering help throughout what can be a stressful time. I would recommend having him and Jordan Marks strongly.

Giles · 3 December 2024

★★★★★ 1/5

Google

Very poor from Jordan Rideout! We viewed a flat for rent, when I enquired about it a week before I was told he had 5 viewings so needed to be quick. We left it for a week and emailed him again and to our surprise the property was still available so we arranged a viewing. Nothing wrong with the viewing but while viewing I asked if Virgin Media was available which he replied yes I think so? We also asked for a shower screen to be installed which he agreed to because other people viewing the property had asked for the same. Agreed we would take it that afternoon and left a deposit (around about 3/4pm) We then phoned Virgin Media to move address and we’re told it wasn’t available but not the end of the world as we could get Sky Fibre or BT! We then went to get Sky or BT and to be told that fibre wasn’t available at the property? This automatically made the property no good as we need fast fibre for our jobs! I emailed Jordan 8am the following morning so 17/18 hours after we left the deposit to say we couldn’t go ahead due to needing fibre! His reply was the landlord says the WiFi is good so don’t worry, still a no go for us as we needed fibre! Asked to cancel and for our deposit to be returned but was told No due to the shower screen already being installed and that costing more than our deposit (Don’t see how you can buy and install a shower screen between 4pm and 8am the next day) especially with the current climate!! Questioned that and was then told that it wasn’t all the shower screen, there were some charges for credit checks and that the references had been done? All in that little amount of time? Basically the bloke just lies to you, there’s no way all the off that could have been done in that time frame and when I asked my employer and current landlord if they had been contacted they said No! So once again just fed a pack of lies! Wouldn’t recommend at all!NegativeResponsiveness, Quality, Professionalism, Value

Joe · 28 August 2020

★★★★★ 5/5

Google

If you need a quick and efficient agent I would definitely recommend Jordan, as he helped me find a new property on just few days notice. He made me feel at ease during the whole process and helped me along every step.

Josip · 16 January 2026

★★★★★ 5/5

Google

I've had the pleasure of working with George and Jordan marks on multiple occasions, George is knowledgeable and responsive. His clear communication makes working with him incredibly easy. Highly recommend!

Callum · 12 December 2024

★★★★★ 5/5

Trustpilot

I have recently gone back to Jordan…

I have recently gone back to Jordan Mark Estates to use the rentals service after using them last year for something else and I can honestly say they are a really first class outfit. Nothing is too much trouble and they take the potential stress and anxieties of renting a property out of the equation with their professional and friendly attitude to everything they did for us. I highly recommend them and would never choose anybody else

James · 10 December 2024

★★★★★ 5/5

Google

What a breath of fresh air, such prompt communications with precise detail. Nothing is too small or too big, I feel I want to recommend this company 100 percent. Please pass on to anyone who needs this, it’s made my difficult situation with 2 rentals totally management. Thank you Jordan & team. Lisa

Harvey · 10 August 2025

★★★★★ 5/5

Google

Have just moved into the area . George has been very helpful and accommodating during my purchase. He has even checked to see that i’m settling in ok!!

Lorraine · 3 October 2024

★★★★★ 5/5

Google

Jordan is a quick and efficient agent, which I would not hesitate again in using. Professional and friendly service was provided, and communication was always prompt.

Gemma · 16 March 2026

★★★★★ 1/5

Google

DO NOT RENT FROM THIS AGENT Warning bells should have rung when the exiting tenant warns you how bad the agents are! Once they have your money they are in willing to resolve any issues, in fact you’re lucky if you get a reply at all. Could give a 1001 reasons as to why you shouldn’t rent a property from this unpleasant bunch, however to summarise; Unprofessional Rude Not willing to resolve any issues Recommend you take pictures of everything before you move in and when moving out. Put everything in writing In fact, just find another agent - you won’t regret it.

Ellen · 28 August 2021

★★★★★ 1/5

Trustpilot

Communication is not their priority

How this agency sells houses is beyond me. They're communication is horrendous. Advertise themselves as 24 hours 7 days a week, I couldnt even get an email reply in working hours.

Customer · 17 January 2026