Trusted Agent profile · Chorley
★★★★★
2,144 reviews across 3 platforms
24 High Street, Chorley, PR7 1DW
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Chorley, at 24 High Street, is rated 3.8 out of 5 across 2,144 reviews on three platforms, including 159 Google reviews rated 4.6.
159
Reviews on Google
This office
7
Reviews on Facebook
This office
1,978
Reviews on Trustpilot
Business-wide
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
5/5
TrustpilotStaff very friendly explained everything kept me up to date the staff go above and beyond very profesional
They went above and beyond to help us and explained every thing in detail they were all 👏
Thank you for your review! :)
5/5
TrustpilotCross gates branch really good I dealt…
Cross gates branch really good I dealt with Clare and hand their very efficient and I’m really pleased with the outcome.
5/5
TrustpilotVery good service. Very pleased.
We recently moved into a city centre apartment. The process of signing the contract and moving in was pretty stress free especially considering the whole corona situation. Ryan answered all our questions as best to his knowledge and even was able to move us in a day earlier than agreed, so that it would coincide with the bank holiday. Very good service. Very pleased.
1/5
TrustpilotShocking service when repairs need done
Unacceptable service when repairs need done in the house
Hi Jayne,Sorry to read your review. I have sent you a request for more information so I can look into this for you. The request will come from Trustpilot.Regards,Reeds Rains
1/5
TrustpilotHorrible
Horrible, very unprofessional very tricky. THEY ARE HORRIBLE. Asking for holding depozit, after credit check went wrong they refuze to send the money back, avoid this agenty. Most horrible services ever.
Hi,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Hartburn
Reeds Rains Hartburn Exceptional service from a lovely, friendly and helpful staff team. They helped me through the sale of my mum’s house on behalf of myself and my brothers. Very empathetic at an extremely emotional time.I can’t thank them enough.
5/5
TrustpilotThe staff at Reeds Rains are an extremely professional team.
The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.
5/5
TrustpilotExcellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
5/5
TrustpilotThanks to Connor for great customer…
Thanks to Connor for great customer service - much appreciated, Anna
5/5
TrustpilotA very professional service
A very professional service, from the initial meeting and valuation through to a successful sale. We were kept fully informed throughout the whole process. Jack the manager was quick to sort out any queries or questions. Highly recommend Reeds Rains estate agents to family and friends.
4/5
TrustpilotWe found those we dealt with courteous…
We found those we dealt with courteous and helpful at all times. On one occasion we had someone attend for a viewing who we hadn't been informed about. But this might not have been the fault of the office. Overall very happy with the service.
5/5
TrustpilotGood market price
Good market price, sold with in a couple of weeks, good communication for viewings, , top class. Will use again.
Thank you for your lovely review.
5/5
TrustpilotAmazing service got the property from…
Amazing service got the property from them and they done a fantastic job very happy and purchase few properties from them in future
5/5
TrustpilotReeds raines review
Reeds raines valued property in a professional manner showed interest in the property. Viewings managed well and seller kept up to date.
5/5
TrustpilotEllie in the St.Helens lettings team
I deal with Ellie in the letting team at St.Helens Reeds Rains, she helps me to organise EPC's for landlords on the rental properties. She is always extremely helpful and a credit to the branch.I also used Mike the mortgage advisor at St.Helens Reeds Rains for my first home purchase. He was absolutely brilliant and would highly recommend him.
5/5
TrustpilotGreg at the Didsbury branch
We recently used Greg at the Didsbury branch. Very efficient and on time and provided a great service. Would recommend.
Hi Caroline,This has been passed on to the branch and someone should be in touch with you soon.Many thanks,Reeds Rains
5/5
TrustpilotReeds Rains A-U-L
Reeds Rains, Ashton Under Lyne. Best customer service I’ve received from any estate agents. Personal and profesional touch, made the proces very easy. Will definitely consider when we are ready to buy.
Hello Keely - Thank you for your kind review about our team at our Ashton Under Lyne branch.Many thanks,Reeds Rains
5/5
TrustpilotFriendly professional common sense advice
All staff were very approachable i never had any problems getting in touch if they were not available when I phoned they returned call very quickly always friendly and dealt with marrority of my viewings very professional always on hand with common sense advice
5/5
GoogleReeds Rains Chorley assisted us in buying a property from them. Their service was excellent, professional and friendly. They went above and beyond for us. We would highly recommend them.
Hi Desna, Thank you for your review - it is always lovely to hear this about our staff We hope you are enjoying your new home Kind Regards Roy Sermon Branch Manager
5/5
TrustpilotExpert team & a pleasure to do business with.
Really pleasant, patient, knowledgeable & experienced staff. They dealt with multiple complexities calmly and efficiently.We are really grateful for their support throughout the sale process.
5/5
TrustpilotLara the sales agent was very helpful…
Lara the sales agent was very helpful and friendly. She has kept us up to date through the entire process!
5/5
TrustpilotReeds Rains
Reeds Rains They have been very informative and kept us up to date every step of the way so far. This is my first time selling a property and they have been helpful and made it a little easier.
5/5
TrustpilotThank you
Friendly helpful staff giving us the advice we needed to sell our property. Thank you.
Thank you!
1/5
TrustpilotVery poor customer service
Very poor customer service, terrible communication. When this was raised with them, it was completely ignored. Will deal with the other agent on this sale.
Hi Paul,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information such as the branch you had dealings with, referencing this review.Kind regards,Reeds Rains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chorley.
