Trusted Agent profile · Chobham

Waterfords Chobham reviews

4.9

★★★★★ Excellent

1,636 reviews across 2 platforms

32 High Street, Chobham, GU24 8AA

Waterfords's office in Chobham, at 32 High Street, is rated 4.9 out of 5 across 1,636 reviews on two platforms, including 25 Google reviews rated 5.0.

Google logo

5.0 / 5

25

Reviews on Google

This office

Trustpilot logo

1,611

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chobham office, from every platform, shown as written. First names only.

4/5

Trustpilot

House move

Excellent team of people Luke and Michael both outstanding

Customer · 31 July 2019

Agent replied · 15 June 2024

Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk

4/5

Trustpilot

They know what they are doing

Solid local estate agent mature and honest. Responsive and professional lettings dept.

RA · 18 October 2016

Agent replied · 15 June 2024

Dear Sir/Madam,Thank you very much for taking the time to leave our Surrey Lettings team a review.We are thrilled that you have such positive comments about our service, but we are sad that we could not achieve 5 stars on this occasion. Please feel free to contact us at customerservice@waterfords.co.uk with any suggestions on how we could have improved.All the best with your let!Kind regards,Waterfords.

5/5

Trustpilot

Great experience working with Luke

Great experience working with Luke. A cut above the rest.

Customer · 26 September 2018

Agent replied · 15 June 2024

Dear customer,Thank you so much for your review of Luke and the Chobham team. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

Waterfords were very efficient.

We bought a property through Waterfords. They were professional and efficient throughout.

S.Gilchrist · 4 May 2016

Agent replied · 15 June 2024

Dear Mrs. Gilchrist,Thank you very much for your review!We were delighted to assist you in buying your new property and wish you all the best for the future.Kind regards,Waterfords.

5/5

Trustpilot

Excellent service

Friendly, helpful service, with honest advice from start to finish. Would recommend.

Thomas · 15 April 2016

Agent replied · 15 June 2024

Dear Mr. Brooks,Thank you very much for your feedback.I have passed on your comments to our Fleet office who all hope you are enjoying your new home!Kind regards,Waterfords.

5/5

Trustpilot

Purchase of property

Purchase of propertyAlways been helpful and answered any questions we had.

Mrs · 27 May 2017

Agent replied · 15 June 2024

Dear Mrs. Siggery,Thank you so much for sharing your experience with us! It is such good news to hear how helpful our Fleet team were throughout the purchase of your new property! We wish you all the best for the future and if we can ever help again please don't hesitate to get in touch! Kind regards,Waterfords.

5/5

Trustpilot

Times of a difficult market

In a difficult market they worked hard and diligently

Philip · 22 January 2019

Agent replied · 15 June 2024

Dear Philip,Thank you so much for your positive review. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

5/5

Trustpilot

Home Buyer

Great service and communication throughout the process.

B&A · 19 December 2019

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review, we really appreciate your feedback. Do let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager

5/5

Trustpilot

Nice friendly staff

Nice friendly staff, Matt Blackman top guy very helpful

Garry · 30 November 2018

Agent replied · 15 June 2024

Dear Garry,Thank you so much for your positive review of the service you received from Matt in our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

5/5

Trustpilot

Great company great people to do…

Great company great people to do business with.8

Customer · 16 May 2019

Agent replied · 15 June 2024

Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk

5/5

Trustpilot

Recommandation.

Very helpful, professional and dynamic Team dedicated to Costumer support.

Roidot · 20 November 2017

Agent replied · 15 June 2024

Dear Roidot Vincent, Thank you for taking the time to leave a review for the team in Camberley, It is great to hear what a great experience you had with our team, we are delighted to hear that they were very helpful, professional and dynamic whilst dealing with yourself. We wish you all the best in the future, Kind Regards, Waterfords,

5/5

Trustpilot

Great advise and a smooth transaction …

Great advise and a smooth transaction all the way through.

Richard · 23 October 2017

Agent replied · 15 June 2024

Dear Richard, Thank you so much for taking the time to write a review. It is lovely to hear that our company delivered you with great advise and a smooth transaction all the way through!All the best in the future, Kind Regards, Waterfords,

4/5

Trustpilot

Not a bad experience for a first time…

Not a bad experience for a first time buyer

Customer · 21 July 2018

Agent replied · 15 June 2024

Dear customer,Thank you for your review. We are pleased that you found your experience with us satisfactory and hope that you found your ideal home. If there's anything we could have done differently to make the service five stars, please do let us know so we can improve in the future.Kind Regards,Brendan CoxManaging DirectorWaterfords

5/5

Trustpilot

Valuation by James Hughes, Yateley branch

James came to value our property, very professional, offered good advice, very knowledgeable of the local area. Would recommend!

Rick · 15 March 2023

5/5

Trustpilot

Excellent service

Excellent service. Helpful and very prompt.

Robert · 15 November 2019

Agent replied · 15 June 2024

Thank you for your five star review of Waterfords. We really appreciate your feedback.Kind Regards,Sam CharltonLettings Director

5/5

Trustpilot

Excellent - would recommend to anyone wanting to buy or sell in the Camberley area

Very professional and genuinely decent estate agents. Would use again.

K · 11 August 2016

Agent replied · 15 June 2024

Dear Mrs. Robinson,Thank you very much for taking the time to leave a review and recommendation for our Camberley office.We are so pleased you found our service to be of excellent standard. If ever we can help again we would be delighted to welcome you back!All the best with the future.Kind regards,Waterfords.

5/5

Trustpilot

Excellent service

Excellent service and very professional.Constant communication through out the process

Kusa · 7 July 2016

Agent replied · 15 June 2024

Dear Mr. Oluseyi,Thank you so much for your kind review of purchasing with our Camberley office!We wish you all the best in your new property.Kind regards,Waterfords.

5/5

Trustpilot

Couldn't ask for more

Prompt, Helpful, Friendly service. Couldn't ask for more!

Ian · 7 September 2018

Agent replied · 15 June 2024

Dear Ian,Thank you for your positive review about our Lettings team. Please do let us know if you require any further assistance.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

Communication throughout the whole…

Communication throughout the whole procedure which is vital.

Mrs · 6 September 2018

Agent replied · 15 June 2024

Dear Mrs Matthews,Thank you so much for your positive review. I've passed on your comments to the relevant team. Please do let us know if you need further advice or assistance in the future.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

Great support and service

Waterfords help us on the buy of our new property

Mr · 18 April 2016

Agent replied · 15 June 2024

Dear Mr. Hume,Thank you very much for your comments!I have passed on your feedback to the Yateley office who hope you have settled in well to your new property!Kind regards,Waterfords.

4/5

Trustpilot

Professional Service

Professional Service but a little expensive

Nick · 25 September 2019

Agent replied · 15 June 2024

Dear customer,Thank you so much for taking the time to write a review of your experience with Waterfords. We are happy to hear that you are satisfied overall with the professional service you received. We are proud of the high level of personal service we provide in comparison to many other estate agents and we are confident that we provide good value for money overall. However, if there is anything else we could have done differently throughout your journey then please let us know. We are always open to feedback so we can continue to improve our service levels.Please let us know if there is anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager

5/5

Trustpilot

Excellent service which I would…

Excellent service which I would recommend without doubt!

Karen · 10 August 2018

Agent replied · 15 June 2024

Dear Karen,Thank you for your lovely review about our Chobham team. I will pass on your comment and I'm sure they will be delighted. We hope we can help you again with your property needs in the future.Sophie BrooksMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

Very helpful

Very helpful, even with tricky moments

Customer · 18 September 2019

Agent replied · 15 June 2024

Dear customer,Thank you for taking the time to leave us a review about your experience with Waterfords. We are delighted to hear that we managed to guide you through the process and even help with those 'tricky' moments! Do let us know if there is anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager

5/5

Trustpilot

Amazing customer service

Amazing customer service, very professional and helpful.

L · 15 March 2019

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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