Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotHouse move
Excellent team of people Luke and Michael both outstanding
Customer · 31 July 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 4/5
TrustpilotThey know what they are doing
Solid local estate agent mature and honest. Responsive and professional lettings dept.
RA · 18 October 2016
Agent replied · 15 June 2024
Dear Sir/Madam,Thank you very much for taking the time to leave our Surrey Lettings team a review.We are thrilled that you have such positive comments about our service, but we are sad that we could not achieve 5 stars on this occasion. Please feel free to contact us at customerservice@waterfords.co.uk with any suggestions on how we could have improved.All the best with your let!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotGreat experience working with Luke
Great experience working with Luke. A cut above the rest.
Customer · 26 September 2018
Agent replied · 15 June 2024
Dear customer,Thank you so much for your review of Luke and the Chobham team. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotWaterfords were very efficient.
We bought a property through Waterfords. They were professional and efficient throughout.
S.Gilchrist · 4 May 2016
Agent replied · 15 June 2024
Dear Mrs. Gilchrist,Thank you very much for your review!We were delighted to assist you in buying your new property and wish you all the best for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent service
Friendly, helpful service, with honest advice from start to finish. Would recommend.
Thomas · 15 April 2016
Agent replied · 15 June 2024
Dear Mr. Brooks,Thank you very much for your feedback.I have passed on your comments to our Fleet office who all hope you are enjoying your new home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotPurchase of property
Purchase of propertyAlways been helpful and answered any questions we had.
Mrs · 27 May 2017
Agent replied · 15 June 2024
Dear Mrs. Siggery,Thank you so much for sharing your experience with us! It is such good news to hear how helpful our Fleet team were throughout the purchase of your new property! We wish you all the best for the future and if we can ever help again please don't hesitate to get in touch! Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotTimes of a difficult market
In a difficult market they worked hard and diligently
Philip · 22 January 2019
Agent replied · 15 June 2024
Dear Philip,Thank you so much for your positive review. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotHome Buyer
Great service and communication throughout the process.
B&A · 19 December 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review, we really appreciate your feedback. Do let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotNice friendly staff
Nice friendly staff, Matt Blackman top guy very helpful
Garry · 30 November 2018
Agent replied · 15 June 2024
Dear Garry,Thank you so much for your positive review of the service you received from Matt in our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotGreat company great people to do…
Great company great people to do business with.8
Customer · 16 May 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotRecommandation.
Very helpful, professional and dynamic Team dedicated to Costumer support.
Roidot · 20 November 2017
Agent replied · 15 June 2024
Dear Roidot Vincent, Thank you for taking the time to leave a review for the team in Camberley, It is great to hear what a great experience you had with our team, we are delighted to hear that they were very helpful, professional and dynamic whilst dealing with yourself. We wish you all the best in the future, Kind Regards, Waterfords,
★★★★★ 5/5
TrustpilotGreat advise and a smooth transaction …
Great advise and a smooth transaction all the way through.
Richard · 23 October 2017
Agent replied · 15 June 2024
Dear Richard, Thank you so much for taking the time to write a review. It is lovely to hear that our company delivered you with great advise and a smooth transaction all the way through!All the best in the future, Kind Regards, Waterfords,
★★★★★ 4/5
TrustpilotNot a bad experience for a first time…
Not a bad experience for a first time buyer
Customer · 21 July 2018
Agent replied · 15 June 2024
Dear customer,Thank you for your review. We are pleased that you found your experience with us satisfactory and hope that you found your ideal home. If there's anything we could have done differently to make the service five stars, please do let us know so we can improve in the future.Kind Regards,Brendan CoxManaging DirectorWaterfords
★★★★★ 5/5
TrustpilotValuation by James Hughes, Yateley branch
James came to value our property, very professional, offered good advice, very knowledgeable of the local area. Would recommend!
Rick · 15 March 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Helpful and very prompt.
Robert · 15 November 2019
Agent replied · 15 June 2024
Thank you for your five star review of Waterfords. We really appreciate your feedback.Kind Regards,Sam CharltonLettings Director
★★★★★ 5/5
TrustpilotExcellent - would recommend to anyone wanting to buy or sell in the Camberley area
Very professional and genuinely decent estate agents. Would use again.
K · 11 August 2016
Agent replied · 15 June 2024
Dear Mrs. Robinson,Thank you very much for taking the time to leave a review and recommendation for our Camberley office.We are so pleased you found our service to be of excellent standard. If ever we can help again we would be delighted to welcome you back!All the best with the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service and very professional.Constant communication through out the process
Kusa · 7 July 2016
Agent replied · 15 June 2024
Dear Mr. Oluseyi,Thank you so much for your kind review of purchasing with our Camberley office!We wish you all the best in your new property.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotCouldn't ask for more
Prompt, Helpful, Friendly service. Couldn't ask for more!
Ian · 7 September 2018
Agent replied · 15 June 2024
Dear Ian,Thank you for your positive review about our Lettings team. Please do let us know if you require any further assistance.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotCommunication throughout the whole…
Communication throughout the whole procedure which is vital.
Mrs · 6 September 2018
Agent replied · 15 June 2024
Dear Mrs Matthews,Thank you so much for your positive review. I've passed on your comments to the relevant team. Please do let us know if you need further advice or assistance in the future.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotGreat support and service
Waterfords help us on the buy of our new property
Mr · 18 April 2016
Agent replied · 15 June 2024
Dear Mr. Hume,Thank you very much for your comments!I have passed on your feedback to the Yateley office who hope you have settled in well to your new property!Kind regards,Waterfords.
★★★★★ 4/5
TrustpilotProfessional Service
Professional Service but a little expensive
Nick · 25 September 2019
Agent replied · 15 June 2024
Dear customer,Thank you so much for taking the time to write a review of your experience with Waterfords. We are happy to hear that you are satisfied overall with the professional service you received. We are proud of the high level of personal service we provide in comparison to many other estate agents and we are confident that we provide good value for money overall. However, if there is anything else we could have done differently throughout your journey then please let us know. We are always open to feedback so we can continue to improve our service levels.Please let us know if there is anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotExcellent service which I would…
Excellent service which I would recommend without doubt!
Karen · 10 August 2018
Agent replied · 15 June 2024
Dear Karen,Thank you for your lovely review about our Chobham team. I will pass on your comment and I'm sure they will be delighted. We hope we can help you again with your property needs in the future.Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, even with tricky moments
Customer · 18 September 2019
Agent replied · 15 June 2024
Dear customer,Thank you for taking the time to leave us a review about your experience with Waterfords. We are delighted to hear that we managed to guide you through the process and even help with those 'tricky' moments! Do let us know if there is anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service, very professional and helpful.
L · 15 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
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