Chancellors Chipping Norton reviews

★★★★★ 1/5

Google

Don’t recommend them. Unprofessional and useless. Been waiting for more than a week for a video of the property and they didn’t come back despite the fact that I called them and reminded.

Igor · 13 September 2025

★★★★★ 5/5

Google

I've viewed 3 houses recently with Aysha, and I have to say out of all the estate agents I've dealt with locally (I currently live out of area so am also reliant on their local knowledge), she has been by far the most helpful. She'd …

Jo · 17 April 2025

★★★★★ 5/5

Google

Absolutely brilliant agent, very quick and responsive, the all process was so easy as the communication was absolutely brilliant and impeccable.

Thiago · 26 December 2025

★★★★★ 5/5

Google

We have had a great experience of buying through Chancellors so far. We have been assisted by Aysha Groves who has made the experience very smooth and has been incredibly prompt and helpful in responding to our questions.

Ruth · 17 April 2026

★★★★★ 5/5

Google

Great service from Aysha, all through the sales process. Always willing to go the extra mile

Katherine · 19 January 2026

★★★★★ 5/5

Google

The team at the chipping norton branch have always kept me updated with regard to the sale of my property. They are always polite, professional yet friendly. I feel confident that they will continue to support my sale through to completion..

Philomena · 5 May 2025

★★★★★ 5/5

Google

Julietta was exceptionally good. On time, knowledgable and very personable. An asset to Chancellor’s.

Philip · 13 May 2024

★★★★★ 5/5

Google

Having to sell a probate property and within a set time scale of about 5 months, of the six or so local agents , Chancellors were definitely the right choice. …

Keiron · 17 July 2025

★★★★★ 1/5

Google

AVOID AVOID AVOID Based on an advice to continue with tenancy proceedings even though Chancellors have been made aware our house is being offered for, so advice given in bad faith by Chancellors, we have been made to pay management fees for something that has not only not been rented, but has not even been signed to be rented. If you can, avoid them for your tenancy contracts and rather go to any other competitor.

Andrew · 13 June 2023

★★★★★ 4/5

Google

Julietta was extremely professional, knowledge and helpful during and after the viewing.

Oxford · 13 May 2024

★★★★★ 5/5

Google

Aysha joined the Team a short while after we began the process. She is a competent, energetic and knowledgeable member of the team and has been working hard on our behalf, keeping us fully engaged in the sale.

Naomi · 8 April 2025

★★★★★ 5/5

Google

Having previously sold through Chancellors, I decided to use them again for my recent Sale. The whole process was a real roller coaster (buyers pulling out, difficult time pressures etc) but throughout Tom Peachey was brilliant. He was extremely professional, but friendly and approachable the whole time and fully understood my difficult situation. He worked incredibly hard through all the ups and downs and kept in constant communication. Always replying very promptly to calls and emails. Nothing was too much trouble and i really appreciated his advice and honestly.

Emma · 14 June 2018

★★★★★ 5/5

Google

When my mother decided to sell her property we asked a few agents to visit and value. The house was a Victorian terrace which required modernising throughout. From the outset Chancellors outshone the other competitors. Patrick Tustian came to the initial visit and his preparatory work on the property and location was excellent. Despite the sale falling through a few times both Patrick and his colleague Tom Peachey were so professional, helpful and reliable. They worked extremely efficiently. I would have no hesitation in fully recommending them and of course would definitely use them again. Thank you Patrick and Tom.

Rachael · 14 June 2018

★★★★★ 5/5

Google

Chancelors, Lilly, Aysha and Simon have been fantastic through this process and made us as first time sellers feel comfortable, confident and reassured through each stage. Highly recommend

Jamie · 17 June 2025

★★★★★ 5/5

Google

Gracey is very professional and has been helpful throughout the process of selling my flat. Would give Gracey the highest of recommendations.

Julia · 13 June 2023

★★★★★ 1/5

Google

Our experience with Chancellors has been absolutely terrible. One of the main issues was communication. They weren't passing on messages between us and the sellers effectively, which led to a lot of delays and confusion. Our purchase kept being delayed by the sellers and Chancellors' communication primarily consisted of calling and emailing us regularly implying we were causing the delays and asking if we were ready to exchange yet. This in particular was very unhelpful and made a stressful process a lot more hassle than it needed to be. Communication within the team was also lacking, with no one seeming to really know what was going on. They would always say they'd spoken to the sellers and everything was progressing well, but after several months of delays it was very hard to believe anything they said. By the end, we were very close to pulling out, and the only reason we didn't was because, while viewing another property, we found one of the other estate agents in the chain and within a day they'd helped us get to point of exchange. On top of this, Chancellors advertised the property as "chain free" but very soon after we'd had the survey done they told us the sellers were joining a chain. They refused to tell us anything about the chain, except the length. Positives: It was easy to arrange the viewing (although Alice didn't know that much about the property, and couldn't show us the garage). We would definitely NOT recommend buying a house being sold via Chancellors! They make it a lot more hassle than it needs to be. -- Update -- I received a call from a director at Chancellors today. He said he was asking for feedback and this call was part of an investigation he was doing as a result of my review. Unfortunately, he seemed more focussed on damage control than genuinely trying to improve. Several times he indirectly suggested I might consider changing this review because - he said - they were concerned it might affect business. I gave him half an hour of my time, explaining everything I’d put in the review. Towards the end he appeared to have realised his approach wasn't working and kept trying to wrap up the call, rather than really listening to my feedback. Not once did he ask for suggestions or what they could have done differently. He would, however, like me to tell you that the fact they didn’t have a garage key during the viewing wasn’t really their fault - it’s actually on the sellers. He’d also like me to point out that the change from no chain to chain was also entirely on the sellers and nothing to do with Chancellors. He did agree though that they’re paid by the sellers so will always act in their best interests. Make of this what you will! Based on my personal experience today I would suggest that Chancellors only care about your experience as a buyer when they think it might affect their bottom line. I do however hope this was a genuine attempt to improve, but sadly I don't feel like it was.

Corin · 13 June 2022

★★★★★ 5/5

Google

After having a very protracted and unsuccessful attempt to sell my deceased fathers property with A.N Other local estate agent we went to Chancellors. The team couldn't have been more different, being helpful, knowledgeable and proactive, with special thanks going to Alice and Joanna, who did a fantastic job of getting us a quick sale without resorting to reducing the price. They made the whole process, from listing the property right through to completion of the sale, as painless as it could be. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 13 June 2022

★★★★★ 5/5

Google

I have used Chancellors to rent out my property in Chipping Norton since June 2004. They are brilliant, I'd never consider going to another agency as they provide a full professional and reliable service for both landlord and tenant. I deal with Kerry in their management service and quite honestly she's a saint! There is no way that I could arrange all of the repairs that are necessary without her. My house is an old one and so there is always something that needs doing, usually a whole bunch of things all at the same time! Kerry takes away all of the hassle that managing it myself would create for me. So, just wanted to say a huge thanks Kerry, you're a star!

Angie · 15 June 2014

★★★★★ 5/5

Google

Top service from Aysha, very speedy and hard working. Much recommended

Sha · 10 November 2025

★★★★★ 4/5

Google

Great experience with Chancellors - especially with Aysha who understood our buy side objectives and was always available and always quick to respond.

Ben · 17 June 2025

★★★★★ 1/5

Google

Overpromised and underdelivered. We started our sale with Chancellors but they couldn’t follow through, messing us around with unstable buyers and coming across as lazy and disinterested in the check ins. I happened to be in the house at the start of one viewing and it was a weak pitch. Needless to say we gave notice and moved on.

Laura · 15 November 2023

★★★★★ 5/5

Google

Julietta showed us around one of the properties on with Chancellors. She was very knowledgeable about the property and was able to answer all of our questions. She took time to show us around, we didn't feel rushed. She was also very respectful to the wishes of the owners.

Karen · 13 May 2024

★★★★★ 1/5

Google

Extremely disappointed with the communication, over 30 unreturned phone calls, no updates, and out of date information given often when we were contacted. As buyers, we ended up having to do a lot of the leg work. The poor seller wasn't made aware of their obligations, leading to them having to leave work to provide documents on more than one occasion, that should have been organised months before. As people, I always thought the Chancellor's staff were trying to be helpful when we managed to contact them, but the unacceptable levels of communication made a no chain purchase take 51 weeks from when the offer was first accepted. Due to Covid19, we were prepared for delays, but I do not feel that this excuses months at a time without correspondence.

Richard · 13 June 2021

★★★★★ 5/5

Google

Chipping Norton Rotary Club would like to thank the staff of Chancellors Chipping Norton, especially Sales Manager Patrick, for the generous support given in providing signage for the recent very successful Town Festival and Queen's Birthday celebrations. The signs helped to bring in the crowds, despite some initially bad weather, and many local charities will benefit from the funds raised. We are most grateful for the sponsorship given by this community spirited company.

Nicholas · 14 June 2017