Jackson Stops reviews

★★★★★ 5/5

Trustpilot

Best estate agents experience ever!

Jackson-Stops have recently sold our house for us and we downsized to a bungalow, also through them. They were so helpful every step of the way. We dealt with Rebecca, Chris and in the later stages Pip who helped us by chasing solicitors and ensuring the process worked as it should, after our solicitors closed their local office and enabling us to sign and have our contracts witnessed in their Reigate office. A fantastic team of people, highly recommended!

Sandra · 13 September 2026

★★★★★ 5/5

Trustpilot

We sold our house through the Bury St Edmunds office of Jackson-Stops

We sold our house through the Jackson-Stops, Bury St Edmunds office. We knew the staff there from the original purchase of the property and were so pleased with that experience that we chose them for the recent sale. The team in Bury St Edmunds were effective from day one. The marketing material was well thought out and very professional. The task of showing potential purchasers around the house, answering their questions and working with us to keep them well informed worked very well. As exchange and, ultimately, completion days came and went, the team shifted up a gear and it all happened in a blink of an eye. Working with Jackson-Stops was a pleasure, a 5-star experience. Thanks Jackson-Stops, Bury St Edmunds you made it all look a doddle.

Mike · 10 July 2026

★★★★★ 5/5

Trustpilot

Buying a home can be a stressful…

Buying a home can be a stressful experience, but Louise, Rebecca, and the entire team at Jackson-Stops made the process as smooth and enjoyable as possible. From the very beginning through to completion, they were with me every step of the way, offering guidance, reassurance, and exceptional support. Communication was absolutely top-tier. I was always kept informed, questions were answered promptly, and I genuinely felt like they cared about making the experience a positive one. Louise was wonderful throughout, and the rest of the team were equally professional, friendly, and incredibly helpful. I can't thank them enough for everything they did to help me purchase my new home. I would wholeheartedly recommend Jackson-Stops to anyone looking for an estate agent that truly goes above and beyond.

Diana · 30 June 2026

★★★★★ 5/5

Google

A big belated ‘thank you’ to all the staff at Jackson-Stops for their help in our recent house purchase. The office is very welcoming, friendly and professional and everyone there goes out of their way to make the sale/purchase run as smooth as possible. Thank you to Jackie for pointing us in the right direction of our new home. Also a huge thank you to Dan for his invaluable guidance/re-assurance every step of the way towards completion. We couldn’t have done it without you Dan!

Carole · 11 April 2026

★★★★★ 5/5

Trustpilot

I cannot recommend Jackson Stops highly enough

I cannot recommend Jackson Stops highly enough. Guy, Trudy and Toby went above and beyond to ensure my home selling experience was seamless, especially impressive at a time when the world is so uncertain. Then to move from being a client to a buyer, Guys ongoing honesty, responsiveness and overall professionalism never waivered and despite some last minute complexities arsing with my purchase. I felt truly supported! Such a positive experience.

Claire · 7 May 2026

★★★★★ 1/5

Trustpilot

Poor service

Asked to view a property on Bures Road and was told I had to provide proof of funds before even being allowed a viewing. I understand proof of funds is needed at offer stage but demanding it just to view a house is unnecessary and comes across as rude and intrusive; the tone felt more like an interrogation. And for clarity, questioning an asking price is not the same as being unable to afford a property. In a previous transaction, we declined to overpay for a house we did not believe was worth its asking price, and it later sold for significantly less. That is a valuation judgement (a mistake by the same agent), not a funding issue.

Neo · 5 February 2026

★★★★★ 5/5

Google

We cannot recommend Dan Lloyd at Jackson Stops in Chipping Campden highly enough. During the purchase of our soon to be home, Dan has been available to answer our queries and provide information regarding local trades people etc as we are a little out of area. His regular updates provided both my husband and myself with reassurance and an excellent, professional service from start to finish, during what has been a challenging process. After 30 years in our current home the prospect of moving was onerous to say the least. Dan and the team are highly professional, helpful and great communicators. We were kept up to date with proceedings, liaising with all parties involved in the process. A great experience based on traditional values. Many thanks from both of us Rebecca & Val

Bex · 11 November 2025

★★★★★ 5/5

Google

Dan Lloyd at Jackson Stops has been fantastic from start to finish. Absolutely professional in every way. Putting the sales brochure together was a pleasure, and there were never issues with any changes we wanted or how photographs were taken. We sold very quickly after being marketed, and Dan kept us informed on a regular basis. We have moved house many times, and Dan was the best estate agent we have dealt with. A true credit to his company.

Lynda · 8 November 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Dan Lloyd of Jackson Stops, Chipping Campden branch, and we couldn't be happier with the experience. From the very beginning, he demonstrated an exceptional level of professionalism and efficiency that made the entire process relatively seamless. Dan was always available to answer our questions and provided insightful advice, including suggestions for solicitors to surveyors and so much more. He took the time to understand our needs and preferences, ensuring that we felt supported every step of the way. We were out-of-country buyers, and the process was daunting for us; however, we felt supported knowing Dan was there to help us navigate through what was an onerous and new process for us. We wholeheartedly recommend Dan Lloyd to anyone looking to buy or sell property. He truly goes above and beyond for his clients, and we are so grateful for his assistance! From start to finish, a few months later, he never faltered in his support.

Kathy · 15 October 2025

★★★★★ 5/5

Google

Thank you Rupert & all the crew at Jackson Stops in Chipping Camden for looking after us so well. Your attention to detail, knowledge & patience was exceptional. It felt like we were the only house on the market!! Everyone in the office were both professional & friendly which is very comforting at a stressful time & gave us every confidence that all would work out smoothly & it did. A really great team & thanks again. Best wishes, Jacqui & Maureen.

Jacqui · 15 October 2025

★★★★★ 5/5

Trustpilot

So impressed with the team!

Jackson Stops - and Sylwia in particular have been extremely helpful throughout the process of renting my apartment - it's been a long time since I rented a property and Im grateful to have found a place I LOVE! Ive found everything has been handled extremely efficiently, and with care - even down to smallest of details. Sylwia always responds to my emails quickly, and connects me to the right team to speak with - I cant fault anything, the whole team really does a great job. Thank you!

Becs · 7 September 2026

★★★★★ 5/5

Trustpilot

Jackson-Stops Cranbrook Branch

Jackson-Stops, Cranbrook Branch recently sold my house. They were brilliant, helpful and great with communication which is rare these days. Rachel with whom I dealt with was lovely, so friendly and so patient with all the endless calls I made. They say selling your home is one of the most stressful things you can go through. Its no easy ride but I can only say that Jackson-Stops made it as easy and calm as it could be. I cannot recommend them highly enough. If you live in Kent and you want to sell your house, they are your go to agent. Brilliant. If Trustpilot had 10 stars to hand out, then that is what I would give Alastair and his great team in Cranbrook.

Joanna · 24 August 2026

★★★★★ 5/5

Google

Absolutely delighted with the service I received from the team at Jackson Stops especially Dan Lloyd whose approach was first class, always followed up and made sure I was informed every step of the way. I wouldn’t hesitate to recommend this firm for their high standards of service, thank you.

David · 26 March 2026

★★★★★ 5/5

Trustpilot

Sound advice and very helpful guidance…

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that all involved in a lengthy chain achieved the desired result. Chris kept us fully informed throughout.

Phillip · 20 March 2026

★★★★★ 5/5

Google

We have recently purchased a house through Jackson Stops and Dan has been amazing he constantly kept us up to date and helped us with any questions or queries we've had throughout the process thank you for making what is a stressful process smoother.

Samantha · 16 March 2026

★★★★★ 5/5

Google

We have recently completed on the purchase of a property via Jackson Stops, Chipping Campden. We can highly recommend Rupert and his team as they were great from viewing to completion. They were very supportive and understanding when there were issues in the chain, keeping us updated and doing what they could to move it along. Each team member we dealt with was professional, polite, friendly and efficient. We have no hesitation in recommending them and thank them for all their help.

Sue · 17 February 2025

★★★★★ 5/5

Google

Having recently relocated to the UK we were anxious about the process of buying a property whilst settling back in. We initially signed up with five agents but very quickly realised that the team at Jackson- Stops were outstandingly good. From Lydia the Office manager to the viewing agents Alex, Charlotte and Julie were all pleasant, helpful and gave of their time unstintingly. Rupert was always available to answer questions and guide us with information and useful contacts. These agents are professional and outstandingly good and pleasant to deal with. Many thanks to you all.

Kamala · 26 January 2025

★★★★★ 5/5

Google

Have used Jackson Stops to both sell and purchase houses. They do a brilliant job which we can’t fault. On our very recent purchase, Dan has been excellent with his professionalism and prompt communication throughout the whole process.

Sheryl · 26 March 2026

★★★★★ 5/5

Google

Rupert and the team did a very professional job of handling the sale of our property and the purchase of our new one, they were always available when we needed to speak to them. We would highly recommend them to anyone and would use them again in the future if the need should arise.

Nicola · 29 October 2025

★★★★★ 5/5

Google

We are so grateful to J-S's for their assistance in letting our wonderful house situated in the iconic High Street,Chipping Campden. Alex, Jackie and Lydia were positive, super-helpful, always available and super-efficient in every possible way. We could not recommend their letting services more highly.

Elodie · 16 January 2026

★★★★★ 5/5

Trustpilot

Extremely professional local agency…

Extremely professional local agency with indepth knowledge of the market and intricacies of house selling. Appreciated the personal attention and care given to us by Chris and the team. House purchase is not without stress and having a team of professionals on your side throughout the process is highly recommended and Jackson Stops ticks all the boxes!

Jenni · 14 June 2026

★★★★★ 5/5

Google

Wonderful service from start to finish from the entire team at Jackson-Stops Chipping Campden office. They have been an oasis of calm and efficiency throughout the whole conveyance; exactly what you need when choosing your Estate Agent. With first class marketing, Jackson-Stops followed through with accompanied viewings by an informed team, who all understood the property prior to its launch. We thoroughly recommend their professionalism, attention to detail and excellent communication; consistent across the entire team. Dan deserves a special mention; very approachable and open such that, as the client, we enjoyed honest dialogue throughout the conveyance. Jackson-Stops’ boards do seem to dominate the street scene around Chipping Campden. Rupert has every right to be very proud of the team he has built around him. Definitely the Estate Agent of choice in Chipping Campden. Mr and Mrs O’Connell, Chipping Campden.

Owen · 12 April 2026

★★★★★ 5/5

Trustpilot

Happily do it again...

I met Toby Whittome, a Director at the Jackson Stops office in Lindfield, at a neighbour’s Christmas cocktail party. As my wife and I were pondering selling our house the following spring/summer, I spent quite a few minutes peppering Toby with a number of questions. I immediately liked his manner, patient, detailed, humorous and tolerant of me chewing up his time away from the office.We have now sold our house with Toby brokering the deal. Despite knowing that I was going to use him, we interviewed a number of other companies. None of them had the manners nor manner that I wanted in my partner for this deal. As a foreigner, I am fascinated about the strong opinions that homeowners or buyers have about property agents. The English system is far from simple and there are numerous opportunities to fail. Ours had the typical ebbs and flows but it certainly didn’t feel like it. Like anything you get what you pay for and I, possibly, didn’t pay enough so we got a steal. In fact, the process was seamless, lacked the gravitas of what a transaction of this size could have had and was just plain enjoyable…except for the moving of possessions part. I queried Toby robustly about his strategy and the process and ultimately deferred to him despite having worked in property in the past.I would strongly suggest you use Toby and his team. He may not tell you what you want to hear but he will tell you what he knows. If that is not what you want to hear or he sounds uncertain, that is the reality of the market, the process, the English system and he will still know more than you do. You are in good hands. I should know. Best of luck.

PISSED · 28 October 2024

★★★★★ 5/5

Trustpilot

I would like to thank Jackson Stops…

I would like to thank Jackson Stops Teddington, especially Zyan Ansari, for the speedy sale of our flat, at the asking price, at a very difficult time for selling flats. Zyan, Harry and Sophie were patient, professional and positive throughout the process.

Sarah · 9 December 2025