Trusted Agent profile · Chippenham
★★★★★
754 reviews across 2 platforms
33/34 Market Place, Chippenham, SN15 3HP
Strakers Auctions's office in Chippenham, at 33/34 Market Place, is rated 4.8 out of 5 across 754 reviews on two platforms, including 64 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Strakers Auctions hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chippenham.
Every review we hold for the Chippenham office, from every platform, shown as written. First names only.
5/5
TrustpilotTenants Support at Strakers
We rented a property through Strakers for the past 4 and half years and found the experience to be pleasant and seamless but would like to thank Nicky, the property manager based at the Devizes office who has been a constant of support and polite professionalism throughout the time and would make us want to use Strakers again in the future.
5/5
TrustpilotExpert guidance through a big transition
We recently purchased our new home in Pewsey with the help of Mark Loveday at Strakers, and we’re so grateful for his support throughout the process. Calm, professional, and always one step ahead, Mark made everything feel manageable, even the tricky bits.
5/5
TrustpilotStrakers recently auctioned a property…
Strakers recently auctioned a property for me . From start of listing to auction day I was fully informed by email . Good communication is crucial and rarely found these days . So i am more than happy to recommend the whole them , many thanks .
5/5
TrustpilotStress free new home search.
We recently rented a new home through Strakers estate agents Chippenham. We were looked after by Karen Elson from the first look around right through the application process, Karen looked after us far beyond the call of duty, thank you so much Karen.
5/5
TrustpilotVery good communication
Very good communication, which is rare for an estate agent these days. Guy was spot on with the valuation as we wanted a quick sale. He priced it right to generate the interest and then managed to get the buyers up £10k.
2/5
GoogleVery disappointed that following paying a substantial holding deposit on a rental property, that when relevant information came to light that should have been provided BEFORE the payment was taken and that we found unacceptable, that we were refused a refund. We also lost almost 5k due to their insistence that we pay 2 days before we took on the tenancy despite us advising from the start that the sum needed would only be available on the day when our property sale completed... we unnecessarily took money from a pension fund at great cost to us, and then we got advised it could all be done on the day after all. The discovery also that customers get given nicknames like Mr Flaky was also a massive shock.... not professional at all. Unfortunately our experience means we would not look to sell, buy or rent via this company now
5/5
TrustpilotFabulous from start to finish
Fabulous from start to finish - as new landlords we felt supported every step of the way. Not that there were many steps - our property was let to the first people that viewed it! Thanks to Karen, Sian, Nick and all the team!
5/5
Trustpilot10 years of good management
I have used Strakers for over 10 years as the managing agents of a rental property. I have been impressed with their professional approach and prompt service as and when required, and it has been very good to know that I could leave the management of the tenancy in their hands without worrying about anything.
5/5
TrustpilotFirst time buying at auction was a very…
First time buying at auction was a very easy process, will buy again thanks
Thank you for taking the time to leave a review for the auction team. I will make sure Charlie and the rest of the team see it.
5/5
TrustpilotVery professional and efficient team…
Very professional and efficient team who communicate well with the client.
Thank you for taking the time to leave a review.
4/5
TrustpilotGreat to start with but then less so
I would rate this a 3.5 stars if I could. Great start with the first estate agent that was assigned to me, called Mark, but once he left I felt I was no longer taken seriously or was as valued as a customer (perhaps as I'm young). I understand there was a changing market but I think a 70k price drop in around 4 months is a bit extreme (from our first buyer which fell through to the second buyer who completed). I believe if Mark was still there we'd have got a better price for the house, but there we go. Pleasant enough staff though and very fast to respond/easy to communicate with.
5/5
TrustpilotGreat friendly agents to deal with
Great friendly agents to deal with! Highly recommend Marianne and Vicki kept us informed during the whole process
1/5
GoogleDealing with Dee at this office has been incredibly frustrating. She has an attitude both over phone and email, is unhelpful and doesn't seem to understand customer service. I would be put off enquiring about other properties this office advertises due to the interaction with this individual. She shouldn't be in a client facing role. Very disappointing.
5/5
TrustpilotFully lived up to the hype.
Heard that it wasn't as good as the hype, however, the hype is REAL. The flatbread with burnt chilli and scallop was a 9.5, the partridge was an 8.5, the Tagilioni was a 9 and then JESUS CHRIST the iberico pork (pluma) was a joke....gave it a 9.7 but it could have been a 10. They do a naughty Japanese slipper cocktail which isn't on the menu but they were happy to make it. Straker popped his head in and around which nice and was super friendly inviting us for a photo. Overall a solid 9.5.
5/5
TrustpilotExceptional service and support
Charlie and the team provided invaluable assistance throughout the entire process demonstrating exceptional expertise and support
5/5
GoogleMany thanks to their Chippenham office who did all they could to ensure my mother's flat purchase went smoothly. We were let down by the seller's solicitors, causing a delay in the move, but Strakers held our hand through that, and helped to chase things as much as they could.
5/5
TrustpilotMany thanks to Eleanor, Matt & Rosemary for their efforts in the recent sale of our property in Broughton Gifford, Wiltshire.
Many thanks to Eleanor, Matt & Rosemary for their efforts in the recent sale of our property in Broughton Gifford, Wiltshire. The property had a number of quirks (not least solar panels owned by a 3rd party on the roof) and the sale required a great deal of thought and persistence in bringing matters to a successful conclusion. Not living in the area we particularly valued Matt's weekly visits to ensure everything at the property was OK and also Eleanor's ability to problem solve and keep the sale on track. Thank you once again! James
5/5
TrustpilotBuying and Selling was efficient and smooth
The whole team at Strakers in Corsham were incredibly helpful. They efficiently helped us sell our home and purchase another making the process straight forward and as easy as it possibly could be! All the staff were friendly, approachable and patient with all our questions answered and worries minimised! A special thank you to Matt, Cody and Eleanor - although all the staff were amazing. So good we now have them onboard for selling my mother's property too! Can't recommend them enough.
5/5
Trustpilotoutstanding work by Strakers staffsfinish the service…
From start to finish the service provided was outstanding. The staffs were available for any questions and they also kept me informed of all the progress with the buyer. I couldn't thank them enough for their professional abd friendly manner for helping me to sell my property. Thank you
5/5
TrustpilotSimply the best.
From the first contact with the Strakers team in providing an Evaluation and subsequent marketing of our property, they were always proficient, highly professional with excellent communication processes and skills. Our property sold on first viewing :) but the team guided us through the minefield ahead to a successful completion. A few hiccups on the way but nothing that stressed us out.
5/5
TrustpilotSale of deceased property.
From the moment I engaged Strakers to sell my late Mother's house, they could not have been more repectful, professional and helpful. The staff dealing with the sale sent plenty of emails about progress leaving me in know doubt as to their expertise. I have no hesitation in highly recommending Strakers, and I have no connection with them.
3/5
TrustpilotInitially good but less good later
The front end of the sale process was good and pretty well-run, leading to a buyer at nearly the asking price. The process after the sale was agreed though was deeply frustrating where we constantly had the sense that Strakers were looking after the buyer’s interests ahead of our own. Updates were vague and imprecise so that we never really knew what was going on. This made it very stressful - much more so than it needed to be.
5/5
TrustpilotWould highly recommend Strakers
Strakers have got everything right and it helps that they have chosen the right staff to deal with customers. Will certainly use them again. Would highly recommend to friends.
5/5
TrustpilotDee was waiting to greet us when we…
Dee was waiting to greet us when we went to view our new home. She kept us well informed and was very thorough, helping us through the whole process, right through to completion. Very professional, yet warm and friendly, just what you yearn for being long term tenants. I get the impression nothing is too much trouble, and that when anything needs doing, Strakers are right on it. Both comforting and reassuring, especially in these times. Thank You!
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Tell us what you need and we'll put you in touch. Strakers Auctions hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chippenham.
