Trusted Agent profile · Chippenham

Strakers Auctions Chippenham reviews

4.8

★★★★★ Excellent

753 reviews across 2 platforms

33/34 Market Place, Chippenham, SN15 3HP

Strakers Auctions's office in Chippenham, at 33/34 Market Place, is rated 4.8 out of 5 across 753 reviews on two platforms, including 64 Google reviews rated 4.2.

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4.2 / 5

64

Reviews on Google

This office

Trustpilot logo

689

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chippenham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Strackers Estate Agents Malmesbury.

Abbie Salter, had patiently shown us multiple properties, before showing us around our dream house. At every stage of our move she acted with professional dignity and was sympathetic to the obstacles we had to overcome. Although she was not our seller she went over and above every expectation we could ever hope for in an estate agent to make completion happen. We are forever indebted to Abbie and the team at Strackers for making our move a pleasant experience, thank you.

Richard · 14 July 2026

Agent replied · 24 September 2026

Thank you for leaving such a lovely review for Abbie & the Malmesbury team. We wish you best of luck in your dream home.

5/5

Trustpilot

Purchasing a detached three bed

We were purchasing a house that Straker's were selling. Eleanor and the team were always on it, in constant communication to us, and prompt to reply to our emails or let us know what was happening (usually before our solicitor!). If we were ever selling a house, we'd seriously be considering using Straker's after our experience being on the other side of the trade!

Thomas · 20 August 2026

5/5

Trustpilot

Stuart & Janet

Well after 10yrs we left our property we were renting through Strakers Devizes,a big thanks to Nick and Carol for your professionalism in all our dealings, and a big thank you for the swift return of our deposit.

Stuart · 30 August 2026

4/5

Trustpilot

5 star Devizes office

I know this review is slightly late as the sale and move took place a year ago (late 2025). A difficult one to choose between 4 and 5 stars. The 5 stars goes to the Devizes office and all their lovely and friendly staff. I can not fault anything they did for us, from initial contact and valuation to the final day of moving. Although a very long and drawn out process, which was down to Wiltshire CC and their inept budget policies, we eventually manage to sell our property in Devizes. The Devizes team worked hard with us all the way and we have nothing but praise for them. However, as this is a complete review of the sale, the reason for the 4 star rating is the lack of communication from the sales progress, which we had to contact several times and chase for information and updates. This was particularly stressful, when our sellers threatened to pull out, due to lack of progress. There wasn't much in the way of reassurance, which would have gone and long way. To summarise, the Devizes office staff were absolutely brilliant, in both support and professionalism. The sales progress or, not so much.

Fred · 7 October 2026

5/5

Trustpilot

Supreme Strakers

Being a landlord, I have had many professional inter-actions over the years with the Strakers Lettings team who diligently manage my properties. Karen and her team (Nicky, Michele, Nick & Helen) have ALWAYS impressed me by their efficiency, swift response, their clarity of communication and doing exactly what they said they would do, and on time - it is a rarity nowadays!I have also heard how good and caring they are with the many tenants they have on their books - finding that balance of managing each others need and expectations is a real skill - they do it brilliantly.For me its Strakers all the way - Karen has clearly created and embedded a great ethos in her small team who are 100% reliable and wholly professional in all that they do.Thanks so much for looking after my interests (and all my tenants) in a fair and diligent manner.

Giles · 11 April 2024

Agent replied · 17 June 2024

Thank you so much for your kind comments, we really appreciate your custom and enjoy working with such a proactive and friendly landlord. Karen

5/5

Trustpilot

Thank you for your efficiency and helpfulness.

Many thanks to Dee at their Chippenham office who did all they could to ensure my mother's flat purchase went smoothly. We were let down by the seller's solicitors, causing a delay in the move, but Strakers held our hand through that, and helped to chase things as much as they could.

CBrown · 31 March 2026

1/5

Trustpilot

It’s was a awful experience moving out…

It’s was a awful experience moving out ,after paying deposit from the beginning of moving in and when I moved out the agent refused to refund my deposit and said it’s wasn’t a deposit but a 50percent of the last rent and still refused to refund til date ,after giving me date and time that a new tenant would move in at the early of my notice and the new tenant move in immediately I move out and never refund my 50 percent deposit I paid from the beginning of renting the accommodation. I was treated badly and ignore and threatened even before my move out . Till now am still traumatized with such horrific experience with your agent of renting an apartment . I just believe is because I was a black that why he did such , because have rented other apartment before moving in here and I wasn’t treated like that and all through my stay I never defaulted in my rent payments even the damage I cause which also caused my injury in the process I was ask to pay and I did without complain but when it’s time to refund my deposit your agent started giving a lot of excuses and ignore so he won’t refund. I don’t believe he treat other race like that because the way he treated me was wrong

Odiase · 12 July 2026

5/5

Trustpilot

First class Agents

Throughout the long process of 14 months to complete our house move, which involved selling our house 3 times, the staff at Strakers went well beyond what might be expected to support us and promote our sale. They always kept us informed of events in our chain and provided helpful advice and guidance when things became difficult. We certainly made the right choice in choosing them to sell our house and are extremely grateful for the exceptional service they gave us.

Francis · 2 June 2026

5/5

Trustpilot

Strakers manage a property for our daughter’s property while she is abroad.

Strakers manage a property for our daughter who is temporarily living abroad. We have had several main contacts looking after us in the last 5 years and are currently dealing with Danie Brock. All have been outstanding. Danie, in particular, investigates any issue with the tenant promptly and resolves them efficiently and effectively. She shows great initiative, always keeps us well informed and is very professional.

Brian · 4 September 2026

1/5

Trustpilot

Approach with caution

Our experience with Strakers left us extremely disappointed and significantly out of pocket. After viewing a property through Strakers, we felt heavily pressured to offer the full asking price immediately in order to “secure” the house. Once our offer was accepted, there was constant pressure to move quickly, with repeated chasing of us, our solicitor and even the agent selling our own property. We were encouraged to push ahead with legal work and surveys despite concerns within the chain. Acting on this urgency, we spent close to £1,000 on surveys and legal costs. When our buyer unexpectedly withdrew, we were given less than a week to secure another buyer before the property was remarketed and sold elsewhere. At the same time, we were advised to urgently reduce the price of our own property by more than we had intended to in order to secure a quick sale. In hindsight, this advice appears to have worked against us and left us financially disadvantaged. What frustrated us most was the imbalance throughout the process. We were repeatedly pressured to accelerate and incur costs quickly, yet once another buyer was found, the urgency seemed to disappear entirely. We also discovered inaccurate information had apparently been communicated to our own estate agent during the process, which only added to our concerns regarding transparency. We appreciate that chains collapse and house purchases are stressful. However, we came away feeling that maintaining momentum in the chain was prioritised above protecting buyers from unnecessary risk and expense. Others may have a different experience, but based on ours, we would advise prospective buyers and sellers to proceed carefully, ask questions, and avoid being pressured into moving faster than they are comfortable with. We raised our dissatisfaction directly with Strakers through their formal complaints process. Despite the concerns outlined and the financial loss incurred, they denied any wrongdoing and declined to accept any accountability for the way the transaction was handled.

Kayleigh · 22 May 2026

5/5

Trustpilot

Positive, professional and proactive

Had a number of viewings with Sue from Strakers last Saturday It was refreshing to meet an agent who was so welcoming, down to earth, enthusiastic and made my wife and I feel at ease, unhurried and who listened to our feedback and gave helpful comments which were unbiased and informative on each property we viewed with Sue Katy also who arranged our viewings was very enthusiastic and so pleasant to deal with. Very impressed with Strakers and highly commend them as being a extremely professional estate agency!

Steve · 11 May 2026

5/5

Trustpilot

From our initial contact with Strakers

From our initial contact with Strakers, their service has been excellent. When first approached they gave clear advice about the market and selling. When we asked them to put the property on the market, they were able to identify buyers and we had an agreed offer within 48 hours. Various difficulties did arise but we were willing to keep the offer and Strakers supported the potential buyers who have been able to complete the deal now. The staff at Strakers are always welcoming and helpful and whoever is in the office, they are aware of what’s going on regarding the sale. They have managed the sale very well

Mr · 22 April 2026

5/5

Trustpilot

Moving with Strakers Corsham

We moved through Strakers Corsham office in July after a frenetic settling in. We would like to say a big thank you for all their support and advice, especially Vicki their negotiator for her patience, and Rosemary who went above and beyond to help us when we wavered and was a constant support to us.

Malcolm · 26 September 2025

5/5

Trustpilot

Excellent experience

As a Church in Swindon we entered into the auction with some trepidation and anxiety that our lot would not reach it's reserve. Indeed it did meet, and hugely exceed, the reserve and we are delighted at the outcome. A very personal and efficient service throughout our discussions and following the auction itself. Would highly recommend Strakers.

Jane · 15 January 2026

Agent replied · 24 September 2026

Hi Jane, Thank you for your review, Charlie and Richard were both surprised at the sale price and very much enjoyed selling a property that is a little different!!! What is even better, is the buyers have settled in and seem really happy with the purchase.

4/5

Trustpilot

I used Strakers as a letting agency in…

I used Strakers as a letting agency in renting out a flat in Swindon for the previous ten years, and found them professional in every aspect. They were contactable when needed and quick to respond to issues. I never had any problems with rent. I'd recommend them to anyone searching for a letting agency in Wiltshire.

David · 9 September 2026

5/5

Trustpilot

Auction of property in Warminster

This is the second time that I have placed property up for auction with Mr Charlie Doel. Again the property sold at auction. Charlie & all of the staff in all of the offices that I had contact with have been very professional. I thoroughly recommend the services of Strakers

Brian · 29 September 2026

5/5

Trustpilot

Trowbridge Strakers team is second to…

The Trowbridge branch team is second to none. Very friendly yet professional and helpful with any query and for reassurance. The process of selling our and buying our new one was helped so much by them and, listening to friends, made easy for us. We recommend this firm based on our experience.

J · 14 September 2026

5/5

Trustpilot

Highly recommended

Highly recommended. Knowledgeable people to talk to, who give sensible advice about auction lots and an efficient service throughout. Very happy with purchases over a number of years and will use them again. G

G · 31 May 2026

Agent replied · 24 September 2026

Hi GWG, thank you for recommending us. The fact you continue to use our auction service time and time again speaks volumes and we are delighted to have you as a client.

5/5

Trustpilot

This was an all new experience for me

This was an all new experience for me. From the first phone call I was put at ease and had every step explained to me as things went on. Always easy to get hold of with any questions I had. A great team to work with.

Colin · 11 October 2026

5/5

Trustpilot

I cannot recommend Strakers enough!

I cannot recommend Strakers enough.We’ve had a nightmare trying to sell our house (not because of the house it was beautiful! but due to buyers not really having a clue or being very honest during the process!).What Strakers provided was someone to discuss and push on your behalf when things were getting extremely tense and stressful. We lost a sale due to first time buyers messing us around and not understanding the buying process but we managed to sell our house again within a week!The team were lovely from the get go, each and everyone we met kept us informed and communicated with us extremely well at every single viewing.Also huge shot out to Helen - literally everyone needs a Helen when buying and selling! We cannot thank Helen enough for the times she supported us and made it much less stressful. Helen was not just a negotiator, keeping everything on track but my much needed counsellor when things got super stressful!I would not hesitate recommending Strakers to anyone and if we ever move (never again when pregnant 🤣🤪) we will certainly be using them. Thank you all so much for your efforts in getting us sold and moved before our babies are here.

Georgia · 17 July 2024

5/5

Trustpilot

Katy and the team went above and beyond…

Katy and the team went above and beyond with the selling and buying process. Couldn’t of asked for more helpful estate agents.

Consumer · 24 April 2026

5/5

Trustpilot

Professional from start to finish

Professional from start to finish. They made everything stress-free and were very reliable with excellent, timely communication. Arranging viewings with tenants was particularly appreciated and time-saving.

Ms · 13 July 2026

Agent replied · 24 September 2026

Thank you for your review of the Strakers team. It really is appreciated.

5/5

Trustpilot

Amazing service and support with a…

Amazing service and support with a great knowledge of the entire house buying process and happy to explain at length to keep. Informed and assured. Courtney was amazing from the initial enquiries and searching for a property up until the point of completion. Couldnt recommend highly enough.

Dean · 1 September 2025

5/5

Trustpilot

Tenants Support at Strakers

We rented a property through Strakers for the past 4 and half years and found the experience to be pleasant and seamless but would like to thank Nicky, the property manager based at the Devizes office who has been a constant of support and polite professionalism throughout the time and would make us want to use Strakers again in the future.

Mike · 20 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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