Every review we hold for the Chigwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChris and the team were so helpful and listened, which is very important.
The girls always helped with my queries and returned calls promptly, they were great with the viewings with great knowledge and always very cheerful and friendly.
The Sale was challenging at times but Chris went over and above to chase everyone involved, nothing was too much trouble.
I was very impressed and would definately recommend.
Having used many estate agents over the years, Bairstow Eves (Chigwell) have definately come out tops.
Thank you so much Chris and the Team.
ELISA · 6 April 2026
Agent replied · 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that our team provided you with exceptional service and made your experience with us a positive one. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the very first interaction, Lucy made the whole experience feel straightforward and enjoyable. She was incredibly accommodating when it came to arranging viewings and made sure we had all the time we needed to properly explore the property. There was never any sense of pressure just genuine support and helpful insight.
What really stood out was how invested she seemed in helping us make the right decision for us. She was thoughtful in her approach, offered useful perspectives, and created a relaxed atmosphere throughout.
We highly recommend Lucy for anyone looking into perhaps viewing/buying with bairstow eves.
Klinta · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, we are thrilled to hear about your positive experience with Lucy! Our team is dedicated to making the property buying process as enjoyable and stress-free as possible. We are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience with Lucy during our house viewing. From start to finish, she was professional, friendly, and incredibly knowledgeable. She made us feel comfortable straight away and took the time to answer all of our questions honestly and thoroughly.
Lucy really went above and beyond to make the viewing enjoyable and stress-free. Her enthusiasm, attention to detail, and genuine care for helping us find the right home really stood out. We never felt rushed, and she made sure we had all the information we needed to feel confident.
We were extremely happy with the whole experience and couldn’t have asked for a better estate agent. Lucy is a real credit to her team, and we would highly recommend her to anyone looking for a smooth and positive house-viewing experience.
Christopher · 13 March 2026
Agent replied · 13 April 2026
Wow, thank you for your glowing review! It brings us so much joy to hear that you had such a fantastic experience with Lucy. She truly goes above and beyond for all of her clients and we are proud to have her on our team. Your satisfaction is our top priority and we are thrilled to have made your house viewing stress-free and enjoyable. Thank you for your recommendation. Kind regards, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFlorina has been fantastic to work with. She was very flexible with our bookings and, on our second viewing, gave us the time and space to really view the property without any pressure or time constraints. She’s personable, thoughtful, and brought lots of helpful ideas, and I genuinely felt she was supportive of us finding the right property rather than just pushing a sale.
Chris has also been great throughout the process. He brings deep experience and has provided clear guidance on the sale process and offered much-needed reassurance at key moments, which has been valuable.
Overall, a very supportive and professional team that I would highly recommend.
Binta · 13 February 2026
Agent replied · 13 April 2026
Thank you for the kind words, we are glad to hear that you had a positive experience working with Florina and Chris. We strive to provide flexible and supportive service to our clients and we are thrilled that you felt that during your property search. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAfter failing with 2 other estate agents, we went to Chris, Lucy & the team at Bairstow and they successfully delivered where other agencies didn't! Great communication through out, always calm and reassuring and helped guide us through what is naturally a stressful period in one's life. Really pleased with the service we got and will certainly use Chris / Lucy and the team again. Thanks guys!
David · 13 March 2026
Agent replied · 13 April 2026
"Thank you for trusting us with your property journey. We are glad to have provided you with a positive experience and are grateful for your review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlicia and imogen were really great throughout the renting process. It was my first time renting and every step and procedure was explained clearly. I would suggest to consider Bairstow Eves everytime you rent. Especial shout out to Alicia and Imogen they were really patient and supportive through out. Amazing communication. Thank you guys.
Kaneeze · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled that Alicia and Imogen were able to provide such excellent service during your first renting experience. We truly appreciate your recommendation and will always strive to deliver fantastic communication and support to all our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLucy from Bairstow Eves Chigwell came to value my property and was fantastic. Professional, friendly, and really knowledgeable about the local market. She made everything simple, gave honest advice, and there was no pressure at all. Would definitely recommend Lucy if you’re thinking of selling or just want an accurate valuation
Oliver · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind review! We are thrilled to hear that Lucy provided you with a fantastic, professional, and knowledgeable experience. It's our goal to make the selling process as easy and stress-free as possible. Thank you for recommending Lucy to others, she truly is a valuable member of our team.
★★★★★ 5/5
GoogleLovely work from start to finish. Imogen was really helpful and made it easy for us to move quick and without a headache. The referencing was smoth as well. Thank you for the patience, and thank you Alicia for the warm welcome and help with the process as well.
Leyla · 23 March 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave such a kind review! It was our pleasure to assist you in the process and make it as smooth as possible. We're glad to hear that Imogen and Alicia provided excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlicia and Imogen were Very professional At all times , They never stopped until they found me a very nice tenant. They were also very helpful in every way, Always return my calls and emails promptly . I wouldn’t hesitate in recommending them .
Edward · 13 March 2026
Agent replied · 13 April 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have been using Bairstow Eves for a while now and we've been always well looked after. Shout out to Alicia and Imogen for been very helpful and available when we needed.
Thiago · 10 April 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that you have had a positive experience with Bairstow Eves and are grateful for your loyalty. We will be sure to pass along your shout out to Alicia and Imogen. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleChris and his team did a great job. Sold by modern auction, very quickly and efficiently. They achieved a good price and were on-point with the valuation. They did a great job - thank you.
Andrew · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team provided efficient and effective services for your modern auction. It was our pleasure to help you achieve a good price for your property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had a really positive experience with Bairstow Eves. The whole team has been professional, friendly, and easy to deal with throughout the process. A special thank you to Imogen, who has been absolutely brilliant, supportive, …
Mohamed · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! We're thrilled to hear that our team, especially Imogen, provided you with a positive and stress-free experience. Our goal is always to make the process as easy as possible for our clients. Thank you for … More
★★★★★ 5/5
GoogleWe’re incredibly pleased with the service from Chris, Lucy and the team at Bairstow Eves, Chigwell. Interestingly, we originally bought this house through the same agents nearly 25 years ago, and although the team has naturally changed …
Charles · 13 January 2026
Agent replied · 13 April 2026
Thank you for your amazing review! We're thrilled to hear that our team at Bairstow Eves, Chigwell provided you with consistently excellent service. Our top priority is always helping our customers achieve their goals, and we're so happy we … More
★★★★★ 5/5
GoogleI’d like to say a huge thank you to Imogen and Alissia for doing such a fantastic job renting out my flat. The process was smooth from start to finish, with clear communication, professional advice and quick results. They handled everything …
Michele · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words and for choosing us to rent out your flat. It was a pleasure working with you and we are thrilled to hear that you had a smooth and stress-free experience. We appreciate your trust in our services and … More
★★★★★ 5/5
GoogleImogen was of great help from the viewing of the flat to actually getting it. Everything went smoothly and fast. A big Thank you to Imogen and whole team.
Titilayo · 23 March 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave this wonderful review! It was a pleasure to assist with finding your new home and we are so glad everything went smoothly. We will make sure to pass along your kind words to Imogen and the rest of the team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChris and Lucy were professional, responsive and kept us updated at every stage of our purchase. They made it a much easier and succinct process. Thank you so much.
LJ · 13 February 2026
Agent replied · 13 April 2026
Thank you for choosing us! We're thrilled to hear that Chris and Lucy provided professional and responsive service to make your purchase process a breeze. We love making our customers happy! Best wishes, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCan't thank Chris,Lucy and the rest of the team for making the selling and purchasing going so smoothly from start to finish,
Thank you all so much !!
Heidi · 13 February 2026
Agent replied · 13 April 2026
"Thank you for your kind words! We are thrilled to hear that our team was able to make your selling and purchasing experience a smooth one. We appreciate your business. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googlerequested a viewing and some info for my son and his fiancé was given all what i needed from Sam Keeble he also made us aware of similar properties that were also for sale he arranged viewing for us at the times we asked for , the office and Sam in particular were so helpful and my son and fiancé put an offer in.As first time buyers with nerves and wondering if they were doing the right thing Sam put them at ease he's helped so far in every way he can to make it effortless and not so scary . They are well on their journey now completing hopefully in a couple of weeks Its been great working with Sam he was able to get answers to our questions quickly and truthfully and still is helping that all goes smoothly .I would definitely recommend this branch and Sam to anyone looking to buy or sell it really has been 5 star service Thanks Chigwell Thanks Sam
Juzzy · 6 April 2024
Agent replied · 27 April 2024
Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI must admit that Lucy was the most helpful agent I have encountered in my recent search for homes on the market. Compared to many other estate agents I've dealt with, the professionalism was unparalleled. In addition, I must say that her exceptional market knowledge was a huge help to me as I learnt more about the sector and what needs to be known when buying a house.
Adam · 21 October 2024
Agent replied · 23 October 2024
Hi Adam,
Thank you so much for your wonderful 5* review! I'm thrilled to hear that my market knowledge and professionalism made a positive impact on your home search.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBooked in to view a property with Steve and his team at the Chigwell branch. The appointment was booked swiftly with the time i requested. Steve arrived on time and showed me around the property while explaining everything as we walked around the house including the local area. This lead us to making an offer and getting accepted within a day. Very professional and helpful. Amazing service from Steve and his team. Thank you so much.
Sos · 30 March 2024
Agent replied · 27 April 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleGood work from the team. Florina has been great help. Will continue to work with them in the future!
Fazal · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! Our team strives to provide exceptional service and we are grateful for your trust. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’ve had a wonderful experience dealing with Bairstoweves Chigwell branch . Steve Nichols was the estate agent dealing with my property purchase . Steven made the purchase breeze through and simplified all my questions and doubts with the utmost professionalism. The whole experience was seamless and I could not have asked for anything more . If you are look for that extra mile with an estate then look no further than the branch manager Mr Steve Nichols of Bairstoweves Chigwell Branch .
Lizzie · 22 August 2023
Agent replied · 27 August 2023
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
★★★★★ 5/5
GoogleJust a quick note to thank Imogen and Alucia for all the help and advice I was given, both very professional.
Mary · 13 December 2025
Agent replied · 13 April 2026
Thank you for taking the time to share your experience with us! Imogen and Alucia are valued members of our team and we're happy to hear they provided you with excellent service. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCan’t thank Steve and the team at both Bairstow Chigwell and the team at Iamsold enough. From valuation to whipping up interest and eventual sale in a short time they have been excellent. The main thing for me was it being hassle free, which it certainly was! The communication was second to none and never had to chase up at anytime during the process. Many thanks
Paul · 22 April 2024
Agent replied · 27 April 2024
Thank you for taking the time to leave us your 5* review Paul R! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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