Every review we hold for the Chichester office, from every platform, shown as written. First names only.
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5/5
GoogleI have been very impressed with Sims Williams. Gracie was the agent that showed me around the property I purchased, and I was so impressed. She was professional, punctual, knowledgeable about the flat and her communication after was excellent. I then dealt with Amy from the sales progression team and she too was amazing. Great at communicating and very helpful. I highly recommend Sims Williams. I appreciated the card and candle when I came to collect my keys, lovely touch- thank you.
Kelly Β· 16 November 2025
Agent replied Β· 15 January 2026
Hi Kelly, thank you for such a wonderful 5 Star Review! Gracie is a superstar in our Chichester Office, she and the rest of the team really do provide a first class service - Amy with her sales progression keeps on top of all our transactions and does her very best to keep everyone updated and transactions moving along to move day. Very best wishes in your new home and thank you again.
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5/5
GoogleThank you so much for helping with the purchase of our new house. You were all so friendly as well as professional and efficient. It's been a pleasure dealing with you, and we'll pop in to say hello. Thank you once again π β¦
Barry Β· 15 January 2026
Agent replied Β· 15 April 2026
What a speedy transaction! Thank you so much for your kind review Barry, we were all delighted to learn you had exchanged contracts. We look forward to seeing you when you pop in!
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5/5
GoogleSims Williams did a fantastic job of navigating our rental journey for us. While our situation was more unusual than most, Lucy was amazingly helpful and dealt with the 3rd parties on our behalf, making a difficult situation much easier to manage.
Mark Β· 15 September 2025
Agent replied Β· 15 April 2026
Hi Mark - Thank you for the review, delight to have been of service to you - going the extra mile really can make a difference - best wishes from us all.
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5/5
GoogleSims Williams in Bognor Regis, in particular Lucy Hampton have treated my Mum and i very well.
You would appreciate that it has been a very difficult time being told my Mum's β¦
Helen Β· 15 November 2025
Agent replied Β· 15 January 2026
Hi Helen, firstly I'm delighted that mum has found somewhere suitable to live. It's always daunting when you're in limbo and searching for a property, I'm sure it significantly more daunting at 89 years young. β¦ More
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5/5
GoogleI recently had the pleasure of moving into a new home with Sims Williams, and I cannot express how impressed I am with the level of customer service provided throughout the entire process. From the very first inquiry to the moment we received our keys, every member of the team was not only helpful but genuinely friendly.
Even after moving in, their support didnβt stop. The staff continues to be responsive and effective, always ready to assist with any
questions or concerns we have. Their commitment to ensuring a smooth transition has made all the difference. Itβs rare to find a team that is as dedicated and truly cares about its clients. I wholeheartedly recommend Sims Williams for anyone looking for a stress-free experience in finding their new home! Jo is amazing.
Alex Β· 16 November 2025
Agent replied Β· 15 January 2026
Hi Alex, glad that we were able to be of service and doing so in such an impressive way. We do our very best at every step to try and ease what can sometimes be a stressful time. Jo and her team always go the extra mile, it's so nice to hear that it's been fully appreciated by you. Thank you again for the review and we all wish you every happiness in your new home.
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5/5
GoogleAmazing team, very responsive and made the whole buying process easy, Gracie was very professional, polite and was always there to answer our questions and doubts, well done!
Joe Β· 18 December 2025
Agent replied Β· 15 January 2026
Hi Joaquim, thank you so much for the wonderful review, we're glad we made things as easy as we could. Gracie is a wonderful young lady who is fast becoming a fantastic estate agent and an asset to the team in Chichester - thank you again and best wishes in your new home.
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5/5
GoogleExemplary service from Lucy, Jo, and Lettings team. Flat was in pristine condition and communication was brilliant and personal throughout. They stuck up for me during the referencing process when my prior landlord was unhelpfully β¦
Yahvin Β· 15 September 2025
Agent replied Β· 15 January 2026
Hi Yahvin, thank you so much for your glowing 5 star review! We're delight to have been of service and wish you every happiness in your new home!
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5/5
GoogleI have pleasure in recommending Sims Williams extremely highly. I purchased a flat through them - the process was made easy and pleasant by David and team - I really felt they were looking after me interests. The lettings team look after two properties for us - Sylvia and her colleagues constantly go above and beyond - sorting out problems, finding great tenants and representing our interests so well. I trust them completely - the service is far in excess of my expectations and I cannot recommend them highly enough.
Gid Β· 2 September 2023
Agent replied Β· 2 October 2023
Thank you so much for your review! Delighted that the Lettings Team were able to be of assistance. Thank you again
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5/5
GoogleWe been in a search of a new home and living in West Sussex our way led us to Sims Williams.
We fell in hands of David who professionally guided us towards our new home. From the beginning, communication was excellent from David who was very helpful and made our rental process easy and hustle free. With Davidβs knowledge and professionalism we found a perfect new home and the whole story remains a pleasant memory. We will definitely recommend and call again!
Thank you David and Thank you Sims Williams.
Viktor Β· 2 September 2023
Agent replied Β· 2 October 2023
Hi Viktor, thank you for your wonderful 5 Start Review. Delight that David and the team were able to have been of assistance to you. We hope you'll be very happy in your new home.
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5/5
GoogleOur experience with Sims Williams Letting Chichester has been phenomenal. Patient and efficient as well as understanding our personal needs and situation. Jo and the team have all assisted us to find a home. We are new to the UK and all our questions were answered and processes were explained. Everything went smoothly. Finding a home in the UK, we were told, would be really difficult and we were so worried... Sims Williams made it easy. Liasing with the landlord on our behalf and within a week we had a home. I am beyond impressed and highly recommend them. Thank you so much for making a rather stressful time in our lives that little bit easier.
Zita Β· 13 July 2023
Agent replied Β· 27 July 2023
Hi Zita, thank you very much for your wonderful 5 Star Review.. We are so fortunate to have such an experienced and committed team who always go above and beyond to help both tenants and our Landlords. We hope you are very happy in your new home.
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5/5
GoogleRecently sold and purchased our home via Megan at Simms Williams. The professionalism, pace and quality of service has been superb. The speed and quality of the advert going live online, which was created by Megan, sold our house in a couple of days! Through the selling and buying process Megan was great with communication and helped overcome challenges which naturally you can face within the process. Well done Megan and to her colleagues Calum and Sue too!
Tom Β· 9 December 2022
Agent replied Β· 7 June 2023
Hi Tom, thank you for taking the time to post a 5 Star Review for our 5 Star Megan!! So pleased we were able to look after you on both sale and purchase - we have a wonderful team in Chichester who always go the extra mile to help out. Thank you again and best wishes in your new home.
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5/5
GoogleIβve been renting a house in Chichester for over a year through Sims Williams, and my experience has been excellent. The agency has been professional and reliable throughout. In particular, my property manager, Sheila Harris, has been outstanding, always approachable, highly responsive, and quick to resolve any issues that arise at the property. I truly appreciate the prompt and efficient service she provides.
Aquasad Β· 16 November 2025
Agent replied Β· 15 January 2026
Hi Aquasad, thank you for taking the time to leave us such a wonderful 5 Star Review. Sheila is one of our Property Managers who all work hard to care for both our Tenants and our Landlords - we're delighted that you appreciate the outstanding service offered and thank you again for leaving your review. Best wishes from us all
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5/5
GoogleA heart felt Thank You to all the staff at Sims Williams for all their patience and support in selling my motherβs flat.
Always happy to explain and advise on all maters, keeping me informed at every stage and Amy, in sales was delightful to work with.
Karina Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you so much for taking the time to leave such a lovely review, Karina. We at Chichester branch are so delighted that we have finally exchanged and would like to express our gratitude to you for hanging in there! Amy is worth her weight in gold, we are very lucky to have her progressing our sales!
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5/5
GoogleI cannot recommend highly enough the help and exceptionally friendly service I received from Sims Williams Chichester branch when it came to selling my house. They looked after me all the way through the process and were very supportive throughout.
Hats off to Calum, Mike and the team! Thank you for everything.
Christopher Β· 25 November 2023
Agent replied Β· 27 November 2023
Hi Christopher, thank you for your wonderful 5 Star review! We're delighted to have been of service to you, our team in Chichester always do go the extra mile to make the process as smooth as possible. Thank you again.
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5/5
GoogleI bought and sold with Sims Williams. They have been excellent on both transactions. Very attentive and giving me regular updates. Special mention for Amy in the Chichester sales progression team who has gone above and beyond.
Lauren Β· 15 February 2026
Agent replied Β· 15 April 2026
Another glowing review for Amy! We are so glad we got there in the end for you, enjoy your lovely new home and thank you for using Sims Williams, it has been our pleasure to be a part of your journey.
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5/5
GoogleWe stumbled upon SW by chance after being disappointed with another agency and terrible service. At SW we were met by friendly staff who took time to listen to what we were after and within a week we received a listing for our flat and the journey was very efficient and professional. Highly recommend them!
Katherine Β· 23 May 2025
Agent replied Β· 13 August 2025
Hi Katherine. Thank you for such a wonderful review, very kind of you. We're so glad you stumbled upon us and gave us the opportunity to show you just how it should be done! We're so fortunate to have such friendly and experienced staff who β¦ More
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5/5
GoogleWe rented a property through Sims William for the last 2 years, David and Sheila were outstanding and dealt with any issues that arose and were kind and helpful throughout the whole process. My husband and I would highly recommend them to any prospective landlords/tenants.
Anna Β· 20 July 2023
Agent replied Β· 27 July 2023
Hi Anna, thank you so much for taking the time to post our 5 Star Review! Delighted that you're happy with our service, and hope that you and your husband continue to enjoy your home. Many thanks.
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5/5
GoogleThe best team, the best service!
We have got excellent experience with 'Sims Williams'. Everyone is helpful, friendly, and highly professional.
My special greatful for Sheila Harris. Sheila, you are amazing! Your quick reaction to help just impress me. Thank you.
So, if you need to find a new property, you can visit 'Sims Williams' and get excellent service and experience. We highly recommend!
Anna Β· 15 January 2025
Agent replied Β· 12 January 2025
HI Anna, thank you so much for your wonderful 5 Star review of our Lettings Team, it's very much appreciated by us all. It's great that you've highlighted Sheila and the service you received from her, she really is wonderful and a real asset to Sims Williams. Thank you very much again from us all.
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5/5
GoogleSW are very kind and helpful, especially at such a stressful time as purchasing a new home.
Amy who was the sales progressor couldn't have been more helpful, all questions answered very quickly and all went very smoothly, thank you.
N Β· 17 October 2025
Agent replied Β· 15 January 2026
Hi, that's great to hear, thank you for taking the time to leave the 5 Star review - Amy and the team will be delighted and we all wish you every happiness in your new home.
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1/5
GoogleTerrible experience as tenants of a large family home through Simms Williams. On move in day, they made us come go the office and gave us the wrong keys - this should have been our red flag! A few months into the tenancy, the shower started leaking into the kitchen below. It took nearly four (4) months for them to fix this, meanwhile we couldnβt use the shower and had a 2 year old, plus a brand new baby. Simms Williams did a terrible job of communicating or taking any responsibility for managing the property. Patronising, unclear, slow, always out of office. They suggested at one point that perhaps we could move in with our family if we wanted regular access to a shower. Ultimately, this was a large part of why we left - we had no faith in them supporting us if anything else ever happened.
D Β· 15 April 2024
Agent replied Β· 26 August 2024
Hi, I'm so sorry you have had a bad experience. I will investigate the situation and look to make changes where necessary. Best wishes to you moving forward.
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5/5
GoogleThank you to all of the staff at Sims Williams Chichester for their professionalism and efficiency with the sale of our flat. A particular mention to Amy for her understanding and compassion during the sales process seeing it through to a successful outcome.
Debbie Β· 22 August 2025
Agent replied Β· 15 January 2026
HI Debbie - sorry for our delay in replying to your review. Thank you for taking the time to leave the review, we're all delighted that the sale went through smoothly for you. Amy is a great asset and really does make sure things get done and transactions move as quickly and efficiently as they can. Thank you once again.
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1/5
GoogleOUTRAGEOUS. I am livid.
I had a viewing at 11. I saw I was going to be delayed due to traffic (it was a 2h drive from my place and I took the morning off work for this viewing). I called ahead to warn that I would be there between 11h15 and 11h30.
The woman on the phone said she would transfer the message.
Next thing I know, I arrive and no one is there. I call and they said the estate agent had left. I didnt even get a phone call.
They had also failed to tell me there was a huge construction site right in front of the house.
So no relaying of message, left without even advising me and lied. I am deeply deeply unimpressed and have rarely seen such an unprofessional company. Will absolutely not be using them again.
O Β· 24 January 2024
Agent replied Β· 23 January 2025
Hello, genuinely so sorry for your recent experience. I appreciate that being stuck in traffic is far from ideal when travelling such a distance and the issues that it can cause to your day.
Sadly we were unable to wait any longer than the 15 minutes suggested due to other appointments backing up, but do accept that we should have phoned to re arrange as opposed to you turning up and nobody being there. I understand that we did offer to try to rearrange for later in the day.
If you wish to discuss the situation further, do please get in touch. richard.moores@simswilliams.co.uk
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5/5
GoogleI recently purchased a property in Chichester as a cash buyer. The team at the Chichester branch were very professional, efficient, supportive and helpful at all stages. I felt under no pressure and am confident that the information they β¦
Anne Β· 15 August 2025
Agent replied Β· 15 April 2026
Hello Anne, thank you for taking the time to leave such a lovely review. I'm glad your purchase went through so quickly, our Sales Progressors really do make such a difference. Best wishes in your new home and thank you again.
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5/5
GoogleWould highly recommend Sims Williams. Recently moved into a rental property in Arundel with my other half.
It's absolutely perfect for us.
When things got a bit tricky financially, David was so helpful in pushing the move through. They were always happy to help whenever I called.
Thanks so much!PositiveResponsiveness, Quality, Professionalism, Value
Ricky Β· 27 August 2021
Agent replied Β· 7 June 2023
Hi Ricky,
Thank you so much for your 5 Star Review! David and his team are always keen to help move things along and we're glad you're happy in Arundel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.