Linden Homes Southern Chichester reviews

★★★★★ 1/5

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Ignoring Customers Over Structural Defects

We purchased Plot at the Hatters Chase, Sandymoor development. We were recently informed of structural defects (after 3yrs) in our property, that require us to vacate our home for 6 weeks or more, so remedial works can commence.

Yvonne · 27 April 2026

★★★★★ 5/5

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Boorley Park

We moved in boorley park in Dec 2023 just before Christmas. From start to finish the whole process of buying was made very easy and uncomplicated. Joel has been fantastic and very helpful and all of the site managers have been great and they are all very courteous. Any issues we may have had were dealt with very efficiently, which made everything so much more stress free. We've had a great experience with Linden homes and we would recommend.

Maria-Lucia · 31 July 2024

★★★★★ 5/5

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⭐ ⭐⭐️⭐️⭐️

I have had a great experience with Linden Homes so far. The team has been friendly, professional, and very supportive throughout the buying process. Communication has been excellent, and everything has been handled efficiently. I would definitely recommend Linden Homes based on my experience to date.

Christakis · 19 February 2026

★★★★★ 5/5

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I received a warm welcome and went to…

I received a warm welcome and went to view the houses they were beautiful. They explained everything clearly and they were professional.

Phillip · 15 August 2026

★★★★★ 5/5

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A positive experience, would recommend.

Rhodri at Blue Birch Fields was very friendly and went out of his way taking the time to discuss our options and showing us around a couple of properties. He has been knowledgeable and professional throughout and at no time made us feel pressured. A pleasure to deal with.

Vanessa · 24 August 2025

★★★★★ 1/5

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14 June 2024

On the 13th of June 2024, I visited Meadow Heights. I had reserved my plot with a deposit back in April and paid £3,038 in May for my flooring. Despite being initially told I could move in on the 3rd of April, then the 28th of May, the date was pushed back to the 28th of June. Upon inspection, I found numerous defects in the house. There were cracks in the walls of all the rooms, water damage under the kitchen unit, and the window cill badly damaged by decorators. The finish in my kitchen was inconsistent, and all the doors seemed out of place. The surrounding area of the house had a great big drop, making it unsafe, especially for children, as noted by the surveyor. Despite promises from the saleswoman, Sonia, that fencing would be put up around the boundary lines to prevent people from walking onto the property, I was informed on the 13th of June 2024 that no fencing would be installed. My sister asked her on one of our visits to the property what's going to be around the boundary lines , where the gully, Sonia the sales woman state " it would be fencing around" which was a lie. Because she tells me that the contractor not going to put a fence around, so lie and untrustworthy. All changing because I am pointing out several issues with the property, they are trying to making to difficult so I change my mine about the property. Imagine buying a newly built , not live in there as yet and the developers not wanting to fix the defects and carry out all the work in the property. Imagine when I live in the property and there is problem, can you imagine how these untrustworthy and difficult they are going to be to fix defects and problems.There were massive manholes at the side entrance, unsecured, and a deep pothole next to one of them. The construction director who visited the property with me highlighted these safety issues that needed to be rectified before completion. The garden was in a rough state due to how the topsoil was laid, leaving it purely muddy. The fencing around the garden was poorly done, showing a lack of common sense in landscaping. The inspection chamber was not level with the ground. I highly recommend all potential house buyers to conduct an extensive private snagging report, as it proved to be very useful in my case. The report highlighted inconsistencies in the finish in various areas of the house, such as the hallway, lounge, stairs, and landing and the lists continues..... Unfortunately, I was unable to upload pictures to show the issues. The house is far from being finished, and it seems that the saleswoman for Meadow Heights in Batley is rushing to complete the job to meet her sales target. I strongly advise against buying from this developer, as they have proven to be a waste of time. They may talk nicely and make promises when they want your money, but once they have it, it's a different story. Even mortgage companies are hesitant to provide mortgages for Linden Homes. The detached house located at the rear entrance of the plot is a significant investment at £310,000. Although the new house was intended to provide a wonderful and cozy feeling of home, it has unfortunately resulted in nothing but frustration, anger, anxiety, stress, and various issues. The process of purchasing the house was swift when it came to taking your money, but when faced with problems, the attitude of the individuals involved changed drastically. The sales representative was eager to finalize the sale by the 28th of June 2024, yet did not show the same level of urgency in addressing all the existing problems. It is important to note that I am aware of breaching the contract, and I am well within my rights as outlined in the agreement. Linden Homes will be required to reimburse me for the reservation fee and the £3,038 spent on flooring. Because they are the one breaches their contract. My advice to anyone who thinking buying a house from Linden homes, think twice and ask yourself this question is it worthwhile all the hassle, poorly built quality and rushing to meet sales target 🎯.

Yvonne · 15 June 2024

★★★★★ 5/5

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Visiting the Site

We visited the sales office today, and the staff were very helpful and patient with all our enquiries.

Aynur · 31 August 2026

★★★★★ 5/5

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The office staff are helpful

The office staff are helpful, professional and courteous. This has made the process quicker and easier.

Babatunde · 12 September 2026

★★★★★ 5/5

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Damien

Damien, was very friendly, easy going and made me feel very comfortable, was very knowledgeable of the development and options, was more than happy to show me around without an appointment. Thank you

Helen · 17 May 2026

★★★★★ 5/5

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Friendly staff.

William took the time to explain and show the plot and show home. Very friendly and approachable.

Miss · 4 September 2026

★★★★★ 5/5

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Really helpful and really helped with…

Really helpful and really helped with giving us options of different properties within our budget thanks again

Richard · 23 August 2026

★★★★★ 4/5

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Our new home

We recently bought our new house from Linden homes. This is a retirement home for us and we would like to share our experience with you. The negatives.We were not too impressed by the build quality as we have had more than our fair share of problems since we moved in, the standard of some of the interior work left a lot to be desired. Problems aside from the expected snaggings that come with buying a new build. At this point we would have been looking at a two star review. The positives. We have now been in for nine months and thankfully all the problems we have reported thus far have been dealt with in a timely manner.Rachael, Andy and Hannah in the Sales team were particularly helpful and supportive with issues we encountered along the way.Everyone we have had dealings with on site have been helpful and good to deal with.Thank you to Tracey and the customer care team in the office answering the phones, dealing with our requests and responding to emails promptly.Fiona is particularly instrumental in overseeing the work which needed doing. She is very keen to let us know how things are progressing which we really appreciate.The Customer Care team and others who have visited to carry out remedial work have also been good and see that issues are resolved.

Consumer · 8 April 2024

★★★★★ 5/5

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Great site and amazing experience…

Great site and amazing experience getting well detailed information from the sales rep. Thank you

Temi · 20 August 2026

★★★★★ 5/5

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Really informative and time spent…

Really informative and time spent explaining everything to us

Rose · 27 September 2026

★★★★★ 1/5

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Wrong buyer name in system

Cannot believe a so call 5 star, the reservation system for my document prepare is incorrect for the buyer name and reported to them, make a change with the same mistake. It is just so funny to see something like this when I have already mention my surname and first name is the email to them.

CHL · 30 May 2026

★★★★★ 5/5

Trustpilot

Love our home

We brought a fletcher linden home at falfield grange the site was finished this was the last house pretty much ready to go. Sales team were brilliant always had someone to get in contract with. (Becci was fantastic) We have had a few snags since moving in which is to be expected from a new home. We did have a leak from the hot water tank which we were not impressed with but things happen. The customer service team were brilliant got someone out straight away, Hayley, Shaunagh & April such lovely people friendly on the phone really understand where your coming from, they have made sure someone has booked work in to sort the snags straight away so we can not complain at that. David the site manager who came down from the brockworth site to help sort some snags has been fantastic, always in contact with me checking things have been sorted. We love the small housing estate we live on the views are fantastic. The size of the house we got we paid a very good price for it considering what else is around. The only negative review I would give is the garden not being very level and bumpy, patio slabs very basic only a few put down.

Customer · 23 December 2023

★★★★★ 5/5

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The customer representative was…better

The customer representative was excellent

Muideen · 28 September 2026

★★★★★ 5/5

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The sales team were very helpful and…

The sales team were very helpful and responsive

Pauline · 8 September 2026

★★★★★ 1/5

Trustpilot

You will realise snag list is so high once you bought the house and they would not rectify them

I bought a 4bed show home in shinfield Medows in 2018. When I first got the keys , I realised bath shower curtain is missing. They have taken it to fix it to different house. There was a big snag list including tiles not fixed properly, bath, door frames, kitchen cupboards wrongly fit. You wouldn’t believe how bad the house was. I was waiting for so long them to rectify it. Time to time someone come and they would say they have brought the wrong door or it is a too much of big job. They have to come again. Still they have not rectified anything in to 5 years from buying the house. They will only be nice till you buy the house.

Kaumudi · 9 November 2023

★★★★★ 5/5

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Denise very helpful and knowledgeable…

Denise very helpful and knowledgeable 5stars

ROY · 6 September 2026

★★★★★ 1/5

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Brefunde aware

Be aware. Read small print. My wife and i put a deposit of £99. Down on a house. Thought that was the one for us. But didnt no less then 24hrs,we changed our minds, that was a month ago, just found out, they dont give refunds only on a £1000 a £100 isent much to them with cost of living you would think as a good conpany they would give you your money back. So make sure you dont hand, a deposit over unless you are a 100% sure. Your lose it descusting. These companys take it very qwick thoe. Thanks Lindin Mark Jordan.

Mark · 17 October 2023

★★★★★ 5/5

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sales enquiry

very helpful sales person, knowledgeable

Mr · 29 August 2026

★★★★★ 5/5

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The way I was served

Johnwealth · 28 August 2026

★★★★★ 5/5

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Pleasley view dream home!

Buying our linden home was so peacefully easy! We was showed 2 styles that were exactly what we was looking for.

Katie · 8 May 2026