Trusted Agent profile · Chichester · West Sussex

Jackson-Stops Chichester reviews

4.6

★★★★★ Excellent

59 reviews across 1 platform

1 Northgate, Chichester, West Sussex, PO19 1AT

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Jackson-Stops's office in Chichester, West Sussex, at 1 Northgate, is rated 4.6 out of 5 across 59 reviews on 1 platform, including 59 Google reviews rated 4.6. See how it compares with other estate agents in Chichester.

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4.6 / 5

59

Reviews on Google

This office

What Chichester clients say about Jackson-Stops

Three reviews of the Chichester office that mention Chichester. Shown as written, first names only.

5/5

Google
From valuation to contract exchange on my property, William Baigent of Jackson-Stops, Chichester has been faultless. Very professional, knows the market incredibly well, was informative at every stage, followed up both solicitors and necessary people without me even having to mention and did all this speedily and positively. All the staff who viewed my property were cheerful, friendly and knowledgeable. Wouldn’t hesitate to use Jackson-Stops, Chichester again for any future purchase or sale.
Julia · 22 October 2025

5/5

Google
From the day we listed our late parents' property we received superb, professional service delivered with warmth and understanding. William and his team were brilliant from day 1 through to completion last week. I would have no hesitation in recommending Jackson-Stops Chichester if your are considering selling a property.
Jayne · 22 October 2025

5/5

Google
Andrew and his team in Chichester are friendly, professional and always helpful. They went above and beyond to help us sell our property, guiding us through what is a challenging and stressful process. Their experience and calm approach was critical. Thank you team.
Barry · 22 July 2026

Reviews

Every review we hold for the Chichester office, from every platform, shown as written. First names only.

5/5

Google

The team at Jackson Stops led by Mark Astley were absolutely superb. Communication via e mail , SMS and phone calls were prompt and always helpful. They are a very cohesive, energised team and all knowledgeable about one's situation with a purchase. Ours was not without its difficulties, not JS issues, and they handled all the issues promptly , discreetly when required and with total integrity . We couldn't have hoped for a more professional and personable team. They were all very accommodating about arranging visits as we were 2 hours away. We are now in our new very old home! and the handover to us was personalised and enhanced by a super gift box. We could not recommend them any higher than to say they would always be our first recommendation and" go to" should we ever move again. Thank you all.

Shee · 22 October 2025

Agent replied · 22 October 2026

Thank you so much for your kind words...we all know you will be very happy in your new home...all the best

5/5

Google

From valuation to contract exchange on my property, William Baigent of Jackson-Stops, Chichester has been faultless. Very professional, knows the market incredibly well, was informative at every stage, followed up both solicitors and necessary people without me even having to mention and did all this speedily and positively. All the staff who viewed my property were cheerful, friendly and knowledgeable. Wouldn’t hesitate to use Jackson-Stops, Chichester again for any future purchase or sale.

Julia · 22 October 2025

Agent replied · 22 October 2026

Thank you so much for your kind words...we are all so pleased with he way it all went...all the best for the future.

5/5

Google

From the day we listed our late parents' property we received superb, professional service delivered with warmth and understanding. William and his team were brilliant from day 1 through to completion last week. I would have no hesitation in recommending Jackson-Stops Chichester if your are considering selling a property.

Jayne · 22 October 2025

Agent replied · 22 October 2026

Hi Jayne, thank you so much for your positive words, it really mean a lot to us. I am so pleased that we got the job done for you and wish you all the best for the future.

5/5

Google

Andrew and his team in Chichester are friendly, professional and always helpful. They went above and beyond to help us sell our property, guiding us through what is a challenging and stressful process. Their experience and calm approach was critical. Thank you team.

Barry · 22 July 2026

1/5

Google

Hello Owner My wife has already emailed you personally explaining our experience. In a nutshell As soon as you arrived you asked what was going on behind our property we explained You basically said its a waste of time viewing the property,it will be 'unsellable' before even conducting a full assessment, dismissed the value of our property, you suggested selling to the G/T community or offload to 'we buy any house' for a fraction of what it's worth. Made a comment about our surname and what were you walking into!!! While our house may not be a 'million pound show home' it's our home -lived in, and well cared for, you clearly did not want to deal with us, our home is not up to standard in your eyes. Thankfully other estate agents have treated us differently, confirming our home is not only sellable, but lovely and made a full assessment, they acknowledged the site behind some buyers may take issues, others may not. We were left feeling belittled and judged

Ralph · 22 October 2025

Agent replied · 22 October 2026

Hello Ralph, thank you for leaving a review, albeit with no explanation. I realise that sometimes it is difficult to accept news that you don’t want to hear, but I personally wouldn’t shoot the messenger. I wish you all the very best with you attempt to sell.

5/5

Google

In the world of Estate Agency, it is truly refreshing to come across an office which runs as professionally and successfully as Jackson Stops in Chichester. Exceptional customer service, and amazing communication meant the experience of selling through them was outstanding from the first meeting, to the marketing of the property, then them finding the perfect buyer as well as confidently seeing the sale through to completion. The combined knowledge and expertise within the office meant I always felt like I was in safe hands. Andrew, Phil and his staff went above and beyond. Thank you all very much. I can not recommend this firm highly enough, they are the best of the best.

Andrea · 22 October 2025

Agent replied · 22 October 2026

Thank you so much Andrea…. It was an uphill struggle but we go there in the end. All the very best for the future!

5/5

Google

The staff at Jackson Stopps did a wonderful job of guiding us through the sale of our late father’s home. It was a rocky ride as we had 2 false starts before 3rd time lucky . We’ve had so much support with finding tradespeople as we don’t live in Chichester. We can’t thank the team enough for their all round outstanding service. Would definately recommend. Thank you so Much

Joe · 22 September 2026

5/5

Google

I cannot recommend Jackson Stops Chichester highly enough. The service I received from start to finish was exceptional, and the whole team was professional, responsive, and supportive throughout the process. A special mention must go to Jo Woodrow, who was absolutely brilliant. Jo went above and beyond at every stage, keeping me informed, answering any questions promptly, and making what can often be a stressful experience feel straightforward and manageable. Her professionalism, dedication, and friendly approach were outstanding and truly made all the difference. Thank you to Jo and everyone at Jackson Stops Chichester for providing such a first-class service. I would not hesitate to recommend them to anyone looking for a reliable and professional estate agency.

Warren · 22 June 2026

5/5

Google

Andrew and Phil really went above and beyond trying to help with my purchase due to some challenges with the property. But, they stuck with it and helped get it over the line in the final hour. If/when I move I will 100% be going back to them.

Howard · 22 June 2026

Agent replied · 22 October 2026

Thank you so much for your kind words. I am sure you will be very happy in your new home. All the best

5/5

Google

While Jackson-Stops was the agent for the vendor in my purchase, William, Jo and Debbie were extremely helpful to me and I was impressed with them. They did all they could to ensure that the chain did not fall apart, and were proessional, knowledgeable and approachable.

Diana · 22 October 2024

Agent replied · 22 October 2026

Diana, thank you very much for your kind words. In these uncertain times I am very pleased that the team got the sale through for you. All the best for the future.

5/5

Google

The Chichester office was excellent. Christina Murphy worked like to terrier to get the exchange, and I have no doubt that we got it over the line largely because of her persistence and, probably, nagging, of the other side!! WELL DONE AND THANK YOU.

Philip · 22 September 2026

5/5

Google

I have just sold a second home through Jackson-Stops in Chichester. Andrew Richardson gave consistently sensible advice that helped secure a sale in a challenging market. Special mention also to Jo Woodrow, who identified a minor problem at the property during a viewing and sorted it out quickly and with minimal fuss. Estate agents don't always get the best press, but Andrew and his team were excellent.

David · 22 October 2024

5/5

Google

Angie and Jo from Jackson-Stops, Chichester went above and beyond to help find the right house for us. They listened to us and we felt they had our best interests at heart. I would recommend them to anyone looking to buy in the area.

Chrissie · 22 October 2023

Agent replied · 22 October 2026

Thank you so much for your review. I am sure you will love living there and we look forward to an invitation back once you have completed the renovations!

5/5

Google

Stuck at the task despite difficult times, got the job done. Many thanks to all the team.

Kieran · 22 May 2026

Agent replied · 22 October 2026

Thank you for your kind words...I am so pleased we got there in the end after a real roller-coaster! All the best

5/5

Google

Really helpful and knowledgeable team helped us through the long process of purchasing our new property.

Lucy · 22 May 2026

Agent replied · 22 October 2026

Thank you for your kind words...I am so pleased we got there in the end after a real roller-coaster! We all envy you waking up to that view every day

5/5

Google

This was an all round professional and comprehensive service from a top class estate agency. Personal and supportive attention from Mark and his colleagues enabled us to secure the best possible outcome from the sale of the property. They supported us with excellent advice and their expert knowledge of the market. What more could we ask for in securing the top class services of Jackson-Stops

Jay · 22 October 2024

Agent replied · 22 October 2026

Hi Jay Thank you so much for a glowing review, we really appreciate it. The buyers are delighted with their new home so happy faces all round. All the best for the future.

5/5

Google

Very knowledgeable, informative and helpful service.

Matt · 22 June 2026

Agent replied · 22 October 2026

Thank you for your kind words...I am so pleased we got there in the end.

5/5

Google

Excellent, friendly and honest service from Jackson-Stops in general, and Mark in particular, who was always very helpful and proactive throughout the house purchase process. Very happy

Olga · 22 October 2025

Agent replied · 22 October 2026

Thank you so much for your kind words...we know you will be very happy in your new home! All the best

5/5

Google

The experience of selling through Jackson Stops in Chichester was very good. Despite a few problems with the property sale Andrew Richardson kept the buyer warm throughout and was very helpful in finding a solution acceptable by all. I found communication and advice very useful throughout what was a difficult period, and I would have no hesitation in using or recommending the firm again

David · 22 October 2022

5/5

Google

This branch of Jackson-Stops were efficient to the highest degree at all times. They were also friendly , kind and proactive . This ensured that I felt the sale of my house was in safe hands and that nothing would get overlooked . Utterly professional , with swift decisions made by the lead agent when , at times , the sale got delayed on the buyers side. The house sold well and that is solely down to Jackson-Stops . Thank you.

Helen · 22 October 2022

Agent replied · 22 October 2026

Hi Helen, thank you for your kind words. I'm so pleased we got there in the end. I hope the buyers have some gardening tools! All the best for the future.

5/5

Google

We purchased our property marketed by the Jackson-Stops Chichester office. The whole team and especially William were so helpful throughout the whole process. They were so professional at all times and we really appreciated their attention to detail. Their communication was excellent and enqueries were dealt with quickly. Thank you.

Jon&Clare · 22 October 2023

5/5

Google

Fantastic service from all the team at Jackson-Stops. I was kept informed at all stages of the sale and was thoroughly impressed with the way that my contact, Tim, dealt with all of the people in the chain. I have no reservations in saying that if you are looking for a company that cares and has a very personal approach, go no further, you have found what you are looking for. Thanks to all the team, very impressed.

Andy · 22 October 2024

5/5

Google

I supported my wife in selling her parents’ houses. We are grateful for the help and advice Andrew Richardson gave us through this rather long process. All the staff, especially Angie and Jo, have been very friendly and supportive and we thank them.

Iain · 22 October 2023

5/5

Google

Mark Astley assisted with our sale earlier this month in difficult circumstances. He was thoughtful, strategic and enormously helpful at gently keeping everyone moving forward in the right direction to a successful completion. Thank you!

Claire · 22 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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