Every review we hold for the Chichester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy fiancee and I rented a property through CRJ Lettings from February 2015 until July 2016. The service we received was excellent from start to finish. As first time tenants, we had no idea what to expect however Clive put our minds at rest and answered every query/maintenance issue we had quickly and efficiently.
We would highly recommend him to anyone planning on renting a property!
Thank you for all your help Clive!
All the best,
James & Samantha
James · 5 November 2016
★★★★★ 5/5
View Agents TenantExcellent Service
My fiancee and I rented a property through CRJ Lettings from February 2015 until July 2016. The service we received was excellent from start to finish. As first time tenants, we had no idea what to expect however Clive put our minds at rest and answered every query/maintenance issue we had quickly and efficiently.
We would highly recommend him to anyone planning on renting a property!
Thank you for all your help Clive!
All the best,
James & Samantha
Samantha · 11 July 2016
★★★★★ 5/5
GoogleClive has been a fantastic landlord from start to finish. Always on hand if we had any questions and not an invasive landlord like some, he never once bothered us and made the whole moving process really simplistic in fact he even helped me get the sofa in. I only moved out due to splitting with my partner. If a property becomes available in my desired area I will sure to be In touch again.
Regards l Griffiths.
Lee · 5 November 2017
★★★★★ 5/5
GoogleWhat a brilliant, efficient and friendly service. We rented a property through Clive and found him to be very down to earth, kind and humble. He led us through the process of becoming tenants with all the necessary information upfront and made us feel very comfortable. The fees are fair and not astronomical as the other agents in the area seem to be. I would recommend Clive highly to anyone wishing to rent/buy.
Samantha · 5 November 2018
★★★★★ 5/5
GoogleUnbelievably impressed with Clive. Most efficient, helpful and all over successful lettings agent I have ever had- and we have had a fair few! Everything was so easy, well explained and simple. Every time I need to get hold of him he is there. He has gone the extra mile at every turn and we appreciate it so much! Top marks, if you go with CRJ Lettings you won't be disappointed!
Debi · 10 December 2018
★★★★★ 5/5
GoogleGreat local knowledge helping me choose a great rental property. Very professional and ethical service to both landlord and tenant. Clive sourced a great decorator who repainted the place ASAP. The property was then let out before the paint tried minimising my void period. Clive sourced an ideal tenant (did not miss a beat during lockdown) and whom the neighbours said were delightful.
Simon · 7 March 2021
★★★★★ 5/5
View Agents LandlordPersonal Touch and Reasonable fees
Clive has provided a very welcome contrast to the 'service' provided by the large, national letting agents. We have felt that he wants to provide a service for his customers (both landlords and tenants), rather than being focussed on corporate objectives.. He has also introduced us to a good value contractor able to undertake essential work on our property - this has been an ongoing problem with the larger agencies.
Chris · 27 July 2017
★★★★★ 5/5
View Agents TenantFirst Class Level of Service
We have been renting through CRJ Lettings for the last two years; the company offers an exemplary level of service, attentive to our needs and treats us, as tenants, with the upmost respect.
Clive is a very approachable, efficient, professional and friendly person who stands head and shoulders above other letting agents.
We wouldn’t have any hesitation in recommending Clive and CRJ Lettings.
Do & Jo Moores
Donald · 22 May 2018
★★★★★ 5/5
GoogleClive has been my letting agent for well over a year now and has been the best I've come across. He's always gone above and beyond be it the moving in process, an issue with the property or any other query that has come up. I can highly recommend CRJ lettings with confidence to anybody in the market to rent a property.
Nick · 26 July 2020
★★★★★ 5/5
GoogleClive has provided brilliant service to us as a very busy military couple. He has gone above and beyond, especially when we have been away, to ensure a smooth move in.
Definitely recommended!
Victoria · 5 November 2017
Agent replied
Thanks for your kind words Victoria.
It's been a pleasure working with you and helping to find tenants for your beautiful apartments in Chichester.
Many thanks,
Clive (c/o CRJ Lettings).
★★★★★ 1/5
GoogleAvoid - they unlawfully discriminate people - refusing to rent to anyone for reasons in respect to the protected characteristics from the Equality Act 2010. Absolutely appalled by how they speak to you, refusing to assist you, then would rather speak over you rudely. If you have any of the protected characteristics, I would suggest you avoid as you will also probably experience the discrimination and appalling behaviour; and that was from the boss!
S · 27 December 2020
Agent replied
Thank you for bringing this important issue to my attention. I pride myself in offering a high level of service to everyone I encounter - demonstrated by all 55 Google reviews prior to yours rating my service as 5*. I therefore apologise if I have fallen short of that in this case.
I currently rent to tenants of all ages, nationalities, ethnicities and backgrounds without prejudice, including those with disabilities and in receipt of housing benefit.
This is, however, on the basis they pass the referencing process (which is undertaken by an external referencing agency) and thus I advise tenants what will be required to satisfy those checks. I believe guidance was provided to you in this regard, for which you disagreed with.
I have therefore flagged this review with Google as inappropriate, in light of your defamatory and libellous comments, which I strongly refute.
You are welcome to contact me directly via info@crjlettings.co.uk should you wish to discuss matters further.
Best wishes,
Clive Janes (owner of CRJ Lettings).
★★★★★ 5/5
GoogleWe rented a lovely 4 bed house through CRJ Lettings. From the initial enquiry Clive was always polite and friendly, he was available to help with any queries we had, and all issues were dealt with in a timely and efficient manner.
The property was in excellent condition when we moved in and we immediately felt at home. I would definitely recommend CRJ Lettings.
Carys · 5 November 2016
★★★★★ 5/5
GoogleClive at CRJ Lettings has been extremely helpful in us renting our first home. CRJ provides extremely good value for money with a very professional manor in every way to ensure we get the best possible service. Any minor problems we may have had with our property Clive has been very punctual in having resolved. Very friendly and flexible and would highly recommend.
Gemma · 5 November 2017
★★★★★ 5/5
GoogleClive was our Landlord for apprx 3.5 years and was a brilliant landlord. Extremely helpful in getting us moved in, regular checks etc were always carried out, he was always keen to hear how the property was working for us, any works that needed doing he sorted easily. One of nicest landlord's I've had, hence why we stayed for 3.5 years!
Nyssa · 5 November 2018
★★★★★ 5/5
View Agents TenantExcellent!
Clive was very friendly and helpful throughout our whole tenancy, always available to solve problems and respond quickly, which made this the best experience in renting we’ve ever had. The communication was always very clear and he was always very helpful. We will surely miss having him as our letting agent, our experience was amazing.
Marjorie · 20 August 2020
★★★★★ 5/5
GoogleClive has been excellent throughout our tenancy, very informative and organised at all times. Moving in and out of a property can be stressful but it was made easier by the brilliant customer service Clive provided to us. We will not hesitate to recommend CRJ Lettings to anyone in the future!
Caitlin · 30 March 2021
★★★★★ 5/5
GoogleFrom first contact prior to a viewing, to ongoing dialogue and all questions answered, relating to our successful tenancy, Clive has been, and continues to be, very helpful and amenable. Clive is very approachable and keen to help; I find him to be honest and reliable, efficient and productive. No hesitation in this recommendation
Robert · 5 November 2017
★★★★★ 5/5
View Agents LandlordProfessional, excellent advice and highly recommend
We started our portfolio a year ago and were new to residential letting. After an initial meeting with CRJ, the advice that Clive has freely offered has been invaluable to us. CRJ now fully manage 4 properties for us in the Chichester area and we are delighted with the professional service that Clive offers.
Malcolm · 19 April 2016
★★★★★ 5/5
View Agents LandlordMOST IMPRESSIVE
Clive took over our property in poor, prepared it for letting very quickly, efficiently and economically and got it let. Most impressive. A pleasure to deal with, honest trustworthy and an expert in his field. Well done and thank you.
Harvey · 13 December 2021
★★★★★ 5/5
GoogleFrom the moment we applied to view the property, to the card we received in the post a few days after moving in, Clive has been friendly, professional, knowledgeable and great to deal with. We wouldn't hesitate to recommend him to anyone.
Elliott · 16 June 2021
★★★★★ 5/5
GoogleClive was incredibly helpful and able to give great advice as he is an expert on this area. I really feel he cared about getting the best tenants for my property and was able to help me every step of the way. I would highly recommend CRJ Lettings.
Fiona · 5 November 2018
★★★★★ 5/5
GoogleClive is amazing, from advising on a good property to buy as a rental and then sorting everything out and getting tenants in really quickly. He is clearly very caring about the tenants, is very professional and fantastic to work with.
Lou · 16 April 2021
★★★★★ 5/5
GoogleMy partner and I were tenants in a property managed by CRJ Lettings. The service was really good particularly how organised and well managed the move in and move out arrangements were. Would definitely consider Clive if we're ever in a position of being landlords ourselves.
Stephanie · 8 July 2019
★★★★★ 5/5
GoogleI've used Clive and his team and have always been impressed by their professionalism, reactiveness and service quality.
The entire process from start to finish was effortless, communications were always shared and it always felt like a truly managed service.
Max · 30 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.