Every review we hold for the Chichester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe worked closely with CRJ Lettings in an anything but straight forward commencement of tenancy. Clive was not only patient with us but knowledgeable and always went above and beyond. I can happily, and have already to those that have asked, recommend both Clive and CRJ Lettings. We would gladly work with him again and again and hope to do so in the near future.
Jack · 5 November 2017
Agent replied
Thanks for your kind words Jack.
I'm pleased you and your family got the outcome we all wanted and that our perseverance has led to you now living in a beautiful property in Chichester, whilst me and my landlord have great tenants who appreciate and look after the house.
Many thanks,
Clive (c/o CRJ Lettings).
★★★★★ 5/5
GoogleClive represents everything a letting agent should be, having rented for over ten years and having dealt with numerous agents, it was a pleasure to find one who was responsive, honest and professional. The service we received has been like no other, from the first contact to completion of contract and beyond the level of communication has been excellent.
Thank you for helping us find our current property and making it the least stressful move that we have experienced, all letting agents should aim for this level of professionalism, thank you again.
Mike · 2 January 2022
★★★★★ 5/5
View Agents TenantExcellent Letting Agent
Clive represents everything a letting agent should be, having rented for over ten years and having dealt with numerous agents, it was a pleasure to find one who was responsive, honest and professional. The service we received has been like no other, from the first contact to completion of contract and beyond the level of communication has been excellent.
Thank you for helping us find our current property and making it the least stressful move that we have experienced, all letting agents should aim for this level of professionalism, thank you again.
Mike · 31 December 2021
★★★★★ 5/5
GoogleA truly brilliant service from this company! Me and my partner have rented for 3 years with an estate agent and by far this process was the best we’ve had. Clive gave us a tour round our new place showing everything we may need which we’ve never had! , explained everything and had the answers to any questions we may have
I was truly shocked (in a good way) by how different the process and customer service was from our previous estate agents! So pleased to now be letting with this company!
5* service!!
Nicole · 3 November 2021
★★★★★ 5/5
GoogleI had the good fortune to rent a property who had Clive as the agent, and then used him to manage the letting of my property.
In my experience CRJ Lettings offers a thorough professional service, on behalf of the tenants and the landlords. All issues as a tenant were responded to in a timely manner and resolved in a reasonable way, and the same in reverse as a landlord.
Consequently the state of his properties are kept in a good repair as he does thorough 6 monthly visits and follows up on any repairs that might need doing.
I highly recommend this business for its efficiency and integrity.
Shane · 4 October 2021
★★★★★ 5/5
GoogleIt has been an all positive experience with Clive at CRJ Lettings. We are current tenants and the whole process has been incredibly smooth from start to finish. Prior to moving in, we had really struggled with previous estate agents and finding a property, but finding CRJ lettings was like a breath of fresh air. The properties Clive manages are all a very high standard at a very reasonable price and Clive was very responsive and professional when dealing with any questions we had and the application process.
On move in day Clive was very thorough in showing us around our new home, and had created a detailed instruction manual to help us keep organized (as moving can be stressful as it is!). He also provided us with a welcome to your new home box which little treats which was the most lovely touch.
We have had no issues since moving in and any queries we've had about the property, Clive has been quick to respond and very helpful - I would certainly use CRJ Lettings again and really recommend the service. Thank you!
Claire · 19 July 2021
★★★★★ 5/5
GoogleThe most incredible experience we cannot recommend highly enough for landlords
We were recommended to Clive by a friend who has been letting through him for a long time. We have only ever had a terrible experience in the past when letting property so were extremely anxious. Well we have been nothing but delighted with Clive's professional help and experience. The whole process has been so easy and there was never a time when I felt even the slightest concerned. Our tenant moved in today and said Clive was incredibly professional and spent a long time going through everything. I can highly recommend CRJ Lettings.
Julie · 16 June 2021
★★★★★ 5/5
GoogleClive was impressive from the moment we met him. Very honest and attentive to our needs and wishes and recommended appropriate rental for us and our family. Clive was very informative about the chosen property, went out of his way and provided exemplary customer service. We've never experienced such an organised and factual check-in with thoroughly prepared property folder with all required documentation to the smallest detail. We even received a gift box and a beautiful 'welcome to new home' banner. Few days after our check-in Clive contacted us to see how we're settling in at the property and he also sent us a personalised greeting card. Simply said, Clive made the whole process very pleasant and smooth.
Maria · 16 June 2021
★★★★★ 5/5
GoogleClive, what a super star! From the viewing of the property, to getting in, Clive has just been fab. He made the process of referencing really easy, completely un-stressful, and was responding to emails 24/7. On move In day, he gave us a full run down of absolutely to do with the house, covered everything we needed to know, and even left us a little "welcome to your new home" snack box. After a few days of living here with absolutely no issues, we had another little surprise in the post - a personalised card with our photo on with a really lovely message from Clive in. He really has gone the extra mile to make us feel at home, and to get us in our home with no stress. If you find a property through CRJ Lettings, GO WITH IT! He is so much better than these huge franchises, he's friendly, will treat you like both a client and friend, and yet is so so so professional. We're so excited that we've gone from having a completely private landlord to a really easy letting agent to deal with. Thank you SO much Clive! 5* service!
Elle · 13 May 2021
★★★★★ 5/5
GoogleClive was really helpful for myself and my partner, he went out of his way to make it as easy as possible for us. We've rented several times, with various estate agents, and 100% think that Clive made it the least stressful, involved the least paperwork, and cost the least.
We are especially grateful that he didn't brush us aside as soon as he found out he have two dogs. Most estate agents hear the word "dog" and just ignore you from then on. However, Clive was completely unfazed, and was really helpful with us.
Teagm003 · 24 April 2021
★★★★★ 5/5
GoogleMy wife and i moved here to get settled before the baby comes in. We moved in from London.
Clive was the single most professional real estate agent we had met. His presentation style, both of himself and of the apartment was matched by no other, his customer service post moving in was similar to that of a complete team helping out! (i'm pretty sure he does have a complete team behind him actually :P)
Also, he has the most English sense of humor that comes out every once in a while and swoops over the lands he lords.
If you want an apartment in Chi, Clive is your guy!
Pierre · 31 October 2020
★★★★★ 5/5
View Agents TenantExcellent Agent
We are currently renting through CRJ Lettings and found the process of becoming tenants, from start to finish, incredibly easy because of Clive's professionalism, attention to detail, and generosity of his time. We can honestly say we have never come across a Rental Agent who is more thorough and personable than Clive and we wouldn't hesitate to recommend CRJ Lettings to anyone and everyone looking to rent. Even in this difficult time of Covid he has remained ultra professional without losing his human touch. Thank you CRJ.
Debra · 22 October 2020
★★★★★ 5/5
GoogleA truly CUSTOMER oriented service with strong business principles, honesty, quality, efficiency, managing all property maintenance, even the sudden challenges. Really good communication hub between landlord and tenant. Property check-in and check-out done with simplicity having in mind fair assessments and a quick deposit return to the tenant. Definitely recommend Clive services as he always provides the extra mile type of CUSTOMER service that nowadays is quite difficult to find. Well done. Thank you.
Rodrigo · 4 October 2021
★★★★★ 5/5
GoogleMyself and my girlfriend have just moved into a property managed by CRJ lettings, the service has been fantastic from the moment we first contacted. Clive has been extremely helpful with every aspect of the application and has assisted with various questions very quickly and has been extremely helpful. When we moved in Clive was very thorough and showed us everything you would expect and was very nice throughout the whole process. I would definitely recommend renting with CRJ lettings to anyone and for anyone looking to let a property he has been an absolute pleasure.
Callum · 11 October 2019
★★★★★ 5/5
GoogleClive is a fantastic letting agent. He's really on the ball and he had everything we needed (contracts, reference forms, etc.) ready for us at every step of the way during the move. He offered commendable customer service and he's genuinely nice bloke to boot!
There were a couple of VERY minor issues with the property that arose after moving in (as there always is), but he was immediately on the case and had them solved very quickly.
Put short: Best. Letting agent. Around.
Bradley · 8 June 2019
★★★★★ 5/5
GoogleHaving used Clive for almost 2 years now I can honestly say I wouldn’t use anyone else. Always available for expert advice and very knowledgeable about the field he works in. Polite, well mannered and friendly he is approachable and hard working to. Working closely with both me (the landlord) and the tenants he has run a tight ship and all has sailed along smoothly. I like the fact that I’m not just another number in his book and he genuinely has everyone’s best interests at heart. Highly recommended and deserved of his five star ratings.
Bill · 5 November 2018
★★★★★ 5/5
GoogleDealing with CRJ Lettings was primarily when I had to find a house in & around Chichester. I was connected to Mr.Clive James from this firm. He indeed is very professional and was quite open to being able to explain & help us in going thru with the deal.
I understand that initially due to my naiveness to the UK tenancy laws, though it was taking time we could eventually arrive at an amicable solution much to the help from James.
Gaurav · 5 November 2018
★★★★★ 5/5
GoogleWe contacted CRJ Lettings along with two other letting agents. We needed someone that would do full property management as we were moving abroad. We are so pleased that we decided to go with Clive. He has been professional and incredibly supportive throughout. As we are first time landlords, his expertise,knowledge and support has been invaluable. We have now moved and feel confident that our property is in the very capable hands of Clive. Wouldn't hesitate to recommend him.
Cheryl · 5 November 2018
★★★★★ 5/5
GoogleWe have always felt welcomed by Clive at CRJ Lettings. He personally recommend the home we live in to us, a very personal service.
Clive is always just the other end of the phone or email, always provides a first class service and his customer service is the best we've experienced within the housing sector.
If we ever come to move we'll be in touch with Clive and we hope he'll be able to find as great a place for us as we live in now. We don't want to deal with a high street letting agency again if we can avoid so.
All our thanks Clive, you've been just great.
Martin · 5 November 2017
★★★★★ 5/5
GoogleClive has been amazing helping us with our home! He explains everything you need to know clearly and Efficiently. He is very genuine , easy to talk to, and he answers any questions you might have. He set up a house planner which contains trusted contractors if we have any problems or we can contact himself by phone or email. Before we got our home we were very confused with applications, paperwork and transactions that we had to complete (which can be stressful). Clive sorted everything out and we knew exactly what we had to do and where our money was going. Me and my partner are extremely happy with our home and Clive's help, we very much appreciated the service he has given us. Clive sent us a card after we moved in and we felt it was very nice touch.
Thank you!
Holly&Robert
Holly · 5 November 2017
★★★★★ 5/5
GoogleIt has always been a pleasure dealing with Clive. He is very diligent, professional, honest and most importantly for either party, fair to both the landlord and tenant. When we have had problems - and what tenancy doesn’t encounter some from time to time? - Clive has always done his best to resolve the issues with expediency. Should our next move be in the same area we will be asking Clive if any of the properties he is looking after are available, because dealing with Clive, rather than other agents, is a positive well worth holding on to.
Jamie · 5 November 2017
★★★★★ 5/5
View Agents TenantExcellent service - thorough, friendly and great value for money
We rented through CRJ Lettings and were very happy with the service provided. Clive was always very quick to respond to any issues and get these resolved asap. Also from the perspective of a tenant, his extremely low contract fees were a big plus. Clive has always been friendly and approachable in his manner. He is also very thorough and professional which for any prospective landlord is incredibly assuring. We wouldn't hesitate to use CRJ Lettings in the future and would wholly recommend them.
Amy · 16 August 2017
★★★★★ 5/5
GoogleWe've used Clive for about 18 mths for our small portfolio of rental properties and we are very pleased that we chose him.
We found Clive through his weekly newspaper column which we liked. On meeting him, we were very impressed with Clive's practical, hands-on approach. We also felt that his approach to letting and to finding and looking after tenants matched our own.
Previously we used one of the large High Street Agencies and were dissatisfied with the results and value for money. We found that our tenants would complain to us because the agents weren't responding, that we had to keep on the agent's case to get anything done, that we did not get good value from tradesmen they employed, and that they rarely inspected the work or managed through to completion.
Our experience with Clive is that he cares: about getting quality tenants who will want to stay for a long period, about looking after them when they have problems, about making sure they look after the property by explaining to them what they need to do, and about getting value for money from the tradesmen he uses. We feel he makes a good letting agent as he has the experience of tackling the day-to-day problems from the experience of managing his own portfolio.
Clive has managed our properties efficiently, keeping us informed but not burdening us with the day to day problems. He has given good advice through the entire process from selecting suitable properties to looking after the property and rental once the tenants have moved in. He has taken the hassle out of looking after our tenants and our properties, which is exactly what you want a managing agent to do.
We have no hesitation in recommending him.
Blue · 5 November 2016
★★★★★ 5/5
View Agents LandlordBest agent we've had
We've used Clive for about 18 mths for our small portfolio of rental properties and we are very pleased that we chose him.
We found Clive through his weekly newspaper column which we liked. On meeting him, we were very impressed with Clive's practical, hands-on approach. We also felt that his approach to letting and to finding and looking after tenants matched our own.
Previously we used one of the large High Street Agencies and were dissatisfied with the results and value for money. We found that our tenants would complain to us because the agents weren't responding, that we had to keep on the agent's case to get anything done, that we did not get good value from tradesmen they employed, and that they rarely inspected the work or managed through to completion.
Our experience with Clive is that he cares: about getting quality tenants who will want to stay for a long period, about looking after them when they have problems, about making sure they look after the property by explaining to them what they need to do, and about getting value for money from the tradesmen he uses. We feel he makes a good letting agent as he has the experience of tackling the day-to-day problems from the experience of managing his own portfolio.
Clive has managed our properties efficiently, keeping us informed but not burdening us with the day to day problems. He has given good advice through the entire process from selecting suitable properties to looking after the property and rental once the tenants have moved in. He has taken the hassle out of looking after our tenants and our properties, which is exactly what you want a managing agent to do.
We have no hesitation in recommending him.
Alex · 10 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.