Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOulsnams is a super estate agent- absolutely a cut above the rest. They helped us sell our flat in Moseley last year and made the whole process simple and straightforward. James, Lisa and the staff are experts in what they do and so helpful; going out of their way to ensure that the buying and selling of properties goes smoothly. Nothing is a problem. We’ve known and trusted them for many years and would always highly recommend them. Anna M.
Anna · 18 February 2026
Agent replied · 18 August 2026
Thank you for your wonderful feedback. We are delighted to hear that you found the Moseley team so helpful and that James, Lisa, and the rest of the staff made the process simple and straightforward when selling your flat.
We really appreciate your long-standing trust and recommendation.
★★★★★ 5/5
GoogleReally great service from start to finish, Stephen and Nicola were super helpful at every stage, being first time buyers we had lots of questions which they helped us navigate easily.. their personal approach is great when dealing with complex things and they were always there when we called or emailed. Highly recommend!
Lee · 1 June 2026
Agent replied · 1 July 2026
Thank you so much for your lovely review! It was an absolute pleasure helping you through your first home purchase. We know it can feel overwhelming at times, so we’re really glad we could make the process easier.
We truly appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleI have bought and sold through Oulsnams for more than 30 years, and have carried out multiple transactions in that time. This has primarily been through the Moseley office, where I have worked with James, who must have been there man and boy !
They are a very knowledgeable, reliable and solid agent, highly recommended.
Andrew · 18 February 2026
Agent replied · 18 August 2026
Thank you for your kind feedback. We are delighted to hear that you have continued to choose Oulsnam for your property transactions over the past 30 years and that you have had such positive experiences with our Moseley team, particularly James.
We really appreciate your long-standing support and recommendation.
★★★★★ 5/5
GoogleCouldn’t thank Stephen enough for helping us with our mortgage, he was so patient and explained everything clearly for us to understand. Our second time using hello mortgage and would use them again in the future! Thanks again Stephen! :)
Linzi · 1 April 2026
Agent replied · 1 July 2026
Thanks so much for your kind words! 😊 It really means a lot to hear that Stephen was able to support you so well and make everything clear and stress-free. We’re delighted you chose us again for your mortgage and truly appreciate your continued trust. We’ll be sure to pass on your lovely feedback to Stephen. Looking forward to helping you again in the future!
★★★★★ 5/5
GoogleNicola was the best. As a first time buyer, the whole process felt daunting but Nicola reassured me and made it so smooth. Explained everything just how I would want. 100% would recommend her to others.
Ellie · 1 May 2026
Agent replied · 1 July 2026
Thank you so much for your kind words! We're delighted to hear that Nicola was able to make your first-time buying experience so smooth.
Your recommendation means a lot to us, and we’ll be sure to pass along your lovely feedback to Nicola. Congratulations on your new home!
★★★★★ 5/5
GoogleMal has been fantastic supporting us through buying our first home. Mal has dealt with everything leaving us stress free. Could not recommend these more.
Erin · 1 April 2026
Agent replied · 1 July 2026
Thank you so much for your lovely feedback! 😊 We’re thrilled to hear that Mal made your first home-buying experience smooth and stress-free that’s exactly what we aim for. We’ll be sure to pass on your kind words to him. Congratulations on your first home, and thank you for your recommendation! …
★★★★★ 5/5
GoogleCant Thank Lisa enough, in the Mosely branch, for all her hard work in helping us with a very difficult sale , Lisa was very professional and worked very hard with us to finalise the Sale . …
Maureen · 18 August 2025
Agent replied · 18 August 2026
Hi Maureen, thank you for taking the time to give us feedback.
★★★★★ 5/5
GoogleNicola was so helpful and made the whole process a lot easier, couldn’t recommend her enough!
Liam · 1 March 2026
Agent replied · 1 July 2026
Thank you for taking the time to leave Hello Mortgage a review. We'll be sure to pass on your kind words to Nicola. 😊 …
★★★★★ 5/5
GoogleThank you for all your help with the recent sale of my property. Each and every member of the Oulsnam (Moseley) team has been absolutely professional, supportive and competent. The way in which you kept me informed and up to date throughout the process has left a lasting impression on me. I would highly recommend your services to anyone.
D · 18 February 2026
Agent replied · 18 August 2026
Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience with our Moseley team. The whole branch will be so pleased to know their efforts made the process smooth and stress-free for you.
★★★★★ 5/5
GoogleStephen has been friendly, informative, reassuring and approachable throughout the process and I'd highly recommend Hello Mortgages and Stephen in particular.
Paul · 1 October 2025
Agent replied · 1 July 2026
Hi Paul, thank you for taking the time to leave a review for Hello Mortgage, we will let Stephen know you were particularly impressed with his service, he'll be pleased to know he could assist so well. 😊 …
★★★★★ 5/5
KerfuffleSimply and effective
Working with Integrated Interest for our TV display solution has been simple and effective. There’s no hard sell or expensive hardware - just download the app and you’re ready to go. Content updates are effortless, with quick template changes via email support. The platform integrates seamlessly with Reapit, keeping property displays fully up to date. It’s also very cost-effective, with a low monthly fee, no setup costs, and no hidden extras
Jamie · 5 February 2026
★★★★★ 5/5
GoogleStephen has helped us find the right mortgage for us. He has been on hand to answer any questions really quickly and kept us in the loop along the way. We are first time buyers and this whole process has caused minimal stress thanks to the hard work of Stephen. Thank you from the both of us
Katy · 1 August 2025
Agent replied · 1 July 2026
Thank you so much for your kind words! We're pleased to hear that Stephen was able to make the mortgage process smooth and stress-free. It's fantastic to know you felt supported and well-informed throughout. We’ll be sure to pass on your thanks to Stephen, he’ll appreciate it. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleIt's been almost a year since i had Nicola helping me through the process of my first mortgage. It was a lengthy, stressful and convoluted process, dealing with solicitors, banks and estate agents but one that was made that bit easier with the help of Nicola. She was the one constant throughout the process that i felt was actually on my side when it felt like no one else cared enough to help solve the problems i was facing. I don't think i would have a mortgage or a house if it wasn't for Nicola and i couldn't recommend her and hello mortgage enough.
Ross · 1 July 2024
Agent replied · 1 July 2026
Thank you so much for your thoughtful review! We're thrilled to hear that Nicola was able to make your first mortgage experience more manageable, especially during such a stressful process. We're so glad to have been able to help you secure your home, and we truly appreciate your recommendation. If you ever need anything in the future, please don’t hesitate to reach out. Congratulations on your home! 😊
★★★★★ 5/5
GoogleWe have used hello mortgage particularly Nicola and Keith. Both have offered great advice and always on hand to answer all our questions. We have 3 BTL mortgages provided all at the best price on the market. Will continue to use hello mortgage as our portfolio grows. Already recommended to several friends and family.
Liam · 1 July 2022
Agent replied · 1 July 2026
Thank you for your review. It's wonderful that you've secured the best deals for your BTL mortgages, and we’re excited to continue supporting you as your portfolio grows. We truly appreciate your recommendations to friends and family and look forward to working with you again in the future!
★★★★★ 5/5
GoogleWe bought our house through Oulsnam and they were incredibly helpful throughout the process, from viewings to helping us liaise with our sellers. Communication was great and Lisa and her colleagues were always available to answer any …
Hannah · 18 August 2025
Agent replied · 18 August 2026
Thank you so much for your kind words. We're delighted to hear Lisa and the team were able to support you through every step of your home-buying journey. Your recommendation means a lot, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleThis was my first time applying for a mortgage and I had great experience with Nicola. Very helpful and she made the whole process very smooth. I would definitely recommend.
Jessica · 1 October 2025
Agent replied · 1 July 2026
Hi Jessica, Thank you so much for taking the time to leave a review for Hello Mortgage. We really appreciate your kind words, we'll be sure to pass them along to Nicola! Your recommendation means a lot to us. Don't forget to check out our Refer a Friend incentive on our website, we’d love to help someone you know too! 😊 …
★★★★★ 5/5
KerfuffleWe wouldn’t be without them!
There were many reasons why we went with Integrated Interest. The 2-way integration into our Vebra Alto. Saving us time on daily imports as well making sure that the contacts status is up to date. Monthly contracts, not tying you in for years. Plus, no setup charge for getting everything ready, even the automated emails come as standard. In a nutshell it’s like having a full-time marketer in the office that pay for themselves, as well continuously increasing the bottom line! We wouldn’t be without them!
Andrew · 8 December 2020
★★★★★ 5/5
KerfuffleWe wouldn’t be without them!
There were many reasons why we went with Integrated Interest.
The 2-way integration into our Vebra Alto. Saving us time on daily imports as well making sure that the contacts status is up to date.
Monthly contracts, not tying you in for years. Plus, no setup charge for getting everything ready, even the automated emails come as standard.
In a nutshell it’s like having a full-time marketer in the office that pay for themselves, as well continuously increasing the bottom line!
We wouldn’t be without them!
Andrew · 8 December 2020
★★★★★ 5/5
GoogleNicola and Steven dealt with our remortgage. Was so simple and easy, even though I kept changing my mind on what I wanted! A pleasure to deal with and always available for questions
Abbie · 1 July 2025
Agent replied · 1 July 2026
Thank you for your lovely review! We're glad to hear that Nicola and Steven made your remortgage process simple and stress-free, even with a few changes along the way! We'll be sure to pass on your review to them. Don’t hesitate to reach out if you need anything in the future!
★★★★★ 5/5
GoogleVery happy indeed with the service hello mortgage provided. Professional yet friendly advisors As first time buyers and quite naive about the whole process, Keith and Nicola were there for us throughout. I would highly recommend to anyone seeking a mortgage
Donna · 1 July 2021
Agent replied · 1 July 2026
Thank you so much for your kind words! We're glad to hear that Keith and Nicola were able to guide you through the process and make your first-time buying experience much easier. We truly appreciate your recommendation and would be more than happy to assist you again in the future!
★★★★★ 5/5
GoogleRecommend their service to everyone. Fabulous staff that helps you every single step of the way, you’ve always got their support and time. Being a first time buyer I didn’t realise how intense this process was but with Hello Morgage’s help this was made as painless and smooth as possible. No doubt if I ever have to recommend a service like this to anyone it would always be hello mortgage.
Klaudia · 1 July 2023
Agent replied · 1 July 2026
Thank you so much for your review! We're thrilled to hear that our team was able to make your journey as a first-time buyer smooth and stress-free. Congratulations on your new home!
★★★★★ 5/5
GoogleIncredibly professional, responsive and helpful. I struggled with the whole process of looking for the best mortgage as I am a first time buyer and Hello Mortgages have helped me every step of the way taking away any worries. I have since completed, stress free on my first time property purchase and whenever I had any concerns or queries Nicola and Keith have kept my mortgage application stress free. If you are in doubt about what mortgage broker to use or if to use one at all, do not hesitate to give them a call. Very friendly and helpful, I cannot thank them enough!
Sean · 1 July 2022
Agent replied · 1 July 2026
Thank you for your kind words Sean they really are appreciated, I will pass your comments to your Adviser, Nicola Smith.
★★★★★ 5/5
GoogleWe dealt with Nicola, throughout the process she was attentive, clear and timely with her advice and support. Great personal service.
Aimee · 1 July 2023
Agent replied · 1 July 2026
Thank you for your kind review! We're so glad to hear that Nicola was able to provide you with support throughout the process. If you ever need assistance in the future, don't hesitate to reach out.
★★★★★ 5/5
GoogleWe would highly recommend Hello Mortgages! Keith & Nicola were friendly, helpful & professional. They were always at hand for any queries we had. They found us a great mortgage deal quickly & took all the stress away.
Lee · 1 July 2021
Agent replied · 1 July 2026
Thank you so much for your wonderful review! We're glad to hear that Keith and Nicola were able to make the process smooth and stress-free for you. We truly appreciate your recommendation and look forward to helping you again in the future!
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