Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst time buying at auction
First time buying at auction, but from the first meeting with Mark at the property through to the actual purchasing of the property was seamless.
Michael · 5 May 2022
Agent replied · 25 October 2024
Hi Michael - thank you for sharing your feedback. We're delighted to see you had a positive experience buying at auction for the first time (and hopefully not the last time). All the best - Abi
★★★★★ 5/5
TrustpilotHelpful, Honest & Kind
Andrew at Auction House Essex talked me through the whole process of buying through Auction in great detail, making the process way less daunting than I had anticipated. The information provided was completely transparent and honest, which I appreciated. If you were curious like me, I'd go ahead and give them a call. I will certainly be doing business with them in the near future.
Studio · 20 November 2020
★★★★★ 5/5
TrustpilotClear and easy process
Clear and easy process and good communication from all involved.
Sue · 20 September 2023
Agent replied · 25 October 2024
Hi Sue, thanks for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotEnjoy start to finish love auction…
Enjoy start to finish love auction great
Mr · 29 November 2023
Agent replied · 25 October 2024
Thank you for your fantastic feedback! All the best - Sam
★★★★★ 5/5
TrustpilotFrom start to finish the service was…
From start to finish the service was 5star so helpful and friendly would recommend to anyone.
Chris · 25 March 2023
Agent replied · 25 October 2024
Thank you for your feedback Chris!
★★★★★ 3/5
TrustpilotGUIDE PRICES ARE A SHAM
Good Auctions ,however guide prices are just there to attract buyers non are realistic, at a current auction they refused to sell properties that reached in excess of the guide.....Well whats the point of a guide price
Mo · 11 February 2019
Agent replied · 25 October 2024
Below is an extract from our website and catalogues that explains the relation between guide price and the reserve that we can sell a property at:"Guides are provided As an indication of each seller's minimum expectation. They are not necessarily figures which a property will sell for and may change at any time prior to the auction. Each property will be offered subject to a Reserve (a figure below which the Auctioneer cannot sell the property during the auction) which we expect will be set within the Guide Range or no more than 10% above a single figure Guide."This means that if it has a single figure guide (£100,000+), then the reserve cannot be set more than 10% above (£110,000). If it is a guide price range (£100,000 - £120,000), then the reserve cannot exceed the higher price (£120,000). So bidding can indeed exceed the guide, but if it is still below the reserve set by the seller, we unfortunately cannot sell the property.
★★★★★ 5/5
TrustpilotPositive experience
Positive experience, the team were professional, informative and supportive through the whole process.
Steven · 22 June 2023
Agent replied · 25 October 2024
Thank you for your review. All the best - Sarah
★★★★★ 5/5
TrustpilotProfessional service from people who…
Professional service from people who know their subject. Good communication and sound advice throughout.
Sue · 19 May 2023
Agent replied · 25 October 2024
Hello Sue, thank you for sharing your feedback. All the best - Abi
★★★★★ 5/5
TrustpilotVery friendly helpful team and a smooth…
Very friendly helpful team and a smooth process to the end
Bob · 4 August 2023
Agent replied · 25 October 2024
Hi Bob, thank you for your kind feedback. All the best - Sam
★★★★★ 5/5
TrustpilotGreat people so helpful and smooth and…
Great people so helpful and smooth and easy process. Staff friendly nothing was too much.
Customer · 1 April 2023
Agent replied · 25 October 2024
Thank you for your feedback!
★★★★★ 5/5
TrustpilotWe was struggling to sell our house but…
We was struggling to sell our house but Auction House got the job done, thank you
Ben · 22 February 2023
Agent replied · 25 October 2024
Hi Ben, thank you for sharing your review. We're delighted to hear that you were able to sell at auction. All the best - Abi
★★★★★ 5/5
TrustpilotAs an auction buyer
As an auction buyer, having viewed many of their lots, AH have always been very helpful answering buyer questions, or finding out the answers if they don't know. They have been very accommodating in arranging sequenced viewings, in multiple locations. They give very open and honest opinions and appraisals of their properties to potential buyers, which is imperative from a buying perspective.
TRL · 2 March 2021
★★★★★ 5/5
TrustpilotI can only reiterate what others have…
I can only reiterate what others have said. They are a very friendly bunch who explained every single aspect in simple and easily understandable terms, and communicated regularly to keep me in the loop, before, during, and after the sale. I will certainly recommend them to others. 100%.
Neil · 8 February 2023
★★★★★ 5/5
TrustpilotVery impressed
Very efficient and great customer service
Customer · 15 November 2023
Agent replied · 25 October 2024
Thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotStaff very helpful and explained the…
Staff very helpful and explained the whole process and kept in touch throughout
Marie · 12 May 2023
Agent replied · 25 October 2024
Thank you for your review. All the best - Sarah
★★★★★ 5/5
TrustpilotI cannot stress enough the outstanding…
I cannot stress enough the outstanding professionalism of Auction House.Mr Mark Willett has made the sale of my property both easy and stress free!From the minute I contacted him, until the time of sale he has kept me right up to date and answered any questions immediately.I would not hesitate to use him again or recommend his services.
Alan · 30 October 2021
★★★★★ 5/5
Trustpiloteverything was simple to do
everything was simple to do. When I called to ask any questions they were answered.
Kevin · 26 February 2023
Agent replied · 25 October 2024
Hello Kevin, thank you for your feedback. We're pleased to hear that you found the process simple and were able to get all your questions answered. Many thanks - Abi
★★★★★ 5/5
TrustpilotVery efficient and helpful presale…
Very efficient and helpful presale advice which produced a satisfactory result.
David · 22 June 2023
Agent replied · 25 October 2024
Thank you for your review. All the best - Sarah
★★★★★ 5/5
TrustpilotJenny helped with all aspects of the…
Jenny helped with all aspects of the sale and the office kept me updated at all times
Customer · 5 December 2022
Agent replied · 25 October 2024
Hello, thank you for your feedback. Great to hear about your experience with The East Anglia team and in particular Jenny. All the best - Abi
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Highly recommended. Auction House, Norwich
Glen · 14 February 2025
★★★★★ 5/5
Trustpilotonline property auction
Excellent service, Prompt and polite with replies to any question which we raised.
Frank · 9 April 2023
Agent replied · 25 October 2024
Thank you for your feedback Frank!
★★★★★ 5/5
TrustpilotEvery body has been really helpful…
Every body has been really helpful guiding us through the buying process
Customer · 5 May 2023
Agent replied · 25 October 2024
Thank you for buying through Auction House East Anglia - All the best, Sarah
★★★★★ 5/5
TrustpilotGreat advice during viewing and in…
Great advice during viewing and in advance, to help me understand the process . Many thx
Paul · 10 December 2022
Agent replied · 25 October 2024
Hi Paul, thank you for your review. We're so pleased that you felt well supported in the lead up to the auction. All the best - Abi
★★★★★ 5/5
TrustpilotIn 14 days completion.
In 14 days completion.All great since day one.
Marcio · 8 August 2023
Agent replied · 25 October 2024
Thank you for your review. All the best - Sarah
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